Excellent experience from start to finish. Artur under promised and over delivered he was the only broker who could get access to the car I wanted, ordered on April 15th, due date June 30th an... Ver mais
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Veja o que dizem as avaliações
Top tier customer service. Shout out to Claire and Matt. The team were knowledgeable and patient with all of my questions. They made sure it was the right deal for me and didn't promise something that... Ver mais
First time leasing a car, always, bought cars for the business outright. Didn't know what to expect. Everything went really smoothly. Car just delivered today. Would recommend Fleetsauce to anyone lo... Ver mais
The guys at Fleetsauce went over and above with efforts to find and secure me a new Skoda Kodiak Sportline with a sensible lead time when even the main dealers were quoting me 15 weeks and would n... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Fleetsauce was established to serve customers who have often been overlooked by larger leasing companies. We take pride in fostering strong relationships with both current and prospective clients. Our goal is to build a successful, proactive business based on these connections, ensuring that every customer receives the attention and support they deserve. From contract hire to fleet management, we offer comprehensive and bespoke solutions tailored to both business and personal customers. We are committed to being open and honest in all areas of our business, ensuring a transparent and trustworthy experience.
Informações de contato
Fleetsauce - Ellkat House, LL13 9UH, Wrexham, Reino Unido
- 01978668941
- tony.povey@fleetsauce.co.uk
- fleetsauce.co.uk
4,9
Excelente
249 avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service Great car
A great personal service and effortless process with excellent communication throughout the ordering and delivery stages of the car lease arrangements . phone calls were answered and returned if needed and almost immediate responses to email queries. a special thanks to Luke and Steven and the rest of the team . i would highly recommend Fleetsauce. Regards Stuart
29 de janeiro de 2026
Avaliação não solicitada
Resposta da Fleetsauce
Thank you very much for taking the time to leave such a fantastic review. We’re delighted to hear that you found the process effortless and that our communication met your expectations throughout the ordering and delivery stages.
Luke, Steven, and the rest of the team will be especially pleased to receive your kind words. Your recommendation really means a lot to us.
We look forward to assisting you again in the future.
The process was straightforward and…
The process was straightforward and pressure-free. We were continuously updated throughout. Truly a hassle-free experience!
23 de janeiro de 2026
Avaliação não solicitada
Resposta da Fleetsauce
Thank you so much for your review! We’re glad to hear the process felt straightforward and pressure-free, and that our updates kept you informed along the way. Creating a truly hassle-free experience is exactly what we aim for. We appreciate you taking the time to share your feedback and look forward to helping you again in the future!
24h turnaround and approval
I cannot recommend them enough. If you are on the fence about leasing, this company will make your life easy.
After being messed about by TESLA for over two months (the API between their app and the finance application was not working and I kept getting errors when submitting; no one was able to help, and after all that time I was told by a very apologetic member of staff that my EU drivers licence was also an issue so they would not have been able to help - why???)
I decided to change my attention from Tesla to SMART Hashtag 3; Saw the car at a Mercedes dealership but their financing deals where not great. Then found a deal on Leasing Options, submitted my application (complete with copies of driver licence and bank statements, although my credit score is 1250/1250 and I am on a six figure salary) and did not hear back for a week! Once I chased Leasing Options they told me the car I was looking for was no longer in stock.
I kept looking for Hashtag 3 though, and although I did not find Fleetsauce in comparison sites, I found the car I wanted on their website through regular google searches.
I am SO GLAD I DID. I was looked after by Artur Sousa, contacted them via phone and also Whatsapp (handy).
Artur found the car I was interested in, sent me the finance application and I had a confirmed order within less than 24 hours. He even managed to change the colour of the car before placing the order (last minute change from black to orange).
Extremely efficient, if I could give them more stars I would. I work in financial services for a well known wealth manager where customer service makes or breaks the best companies. The Fleetsauce service was impeccable.
I am now looking forward to receiving my car and will come back to update this review with my experience from taking delivery.
20 de janeiro de 2026
Avaliação não solicitada
Resposta da Fleetsauce
Thank you very much for this review. We really appreciate you taking the time to leave such a glowing review for us at Fleetsauce.
We are pleased to hear about your overall experience with us and that we were able to deliver customer service that met your expectations. We really pride ourselves on the service we offer our customers, being efficient and as positive as possible at all times.
Thank you again for such a lovely review. We’re glad we were able to accommodate the colour change and meet your needs. If you do need anything in the future, please don’t hesitate to get in touch.
Sourcing company vechicles
In general we are very happy with the service received by Fleetsauce and will use them again to source other vehicles.
13 de janeiro de 2026
Avaliação não solicitada
Resposta da Fleetsauce
Thank you for the great feedback! We’re delighted to hear you’re happy with our service and look forward to helping you source more vehicles in the future.
Fleetsauce did a fantastic job during…
Fleetsauce did a fantastic job during my leasing experience. They offered quick service, competitive pricing, and excellent support and communication every step of the way. I'm really happy with the car I got. There's nothing to complain about. Thank you, Fleetsauce!
1 de janeiro de 2026
Avaliação não solicitada
Resposta da Fleetsauce
Thank you so much for your kind words! We’re really pleased to hear you’re happy with your leasing experience and your new car. It was a pleasure helping you, and we truly appreciate you choosing Fleetsauce.
Excellent service
Excellent service, very friendly and reliable. Won't hesitate to use again.
29 de dezembro de 2025
Avaliação não solicitada
Resposta da Fleetsauce
Thank you very much for your kind feedback. We’re delighted to hear you were happy with the service and really appreciate your support. We look forward to helping you again in the future.
Nearly a Year Waiting, No Car, No Refund
I ordered a Land Rover Defender through Fleetsauce in February 2025. As of 17 December 2025, I still have no delivery date and have received no meaningful updates. The only information provided repeatedly is that the vehicle “has a build slot,” which after this length of time is extremely frustrating and unhelpful.
The original timeframe quoted has been exceeded by a significant margin, with no transparency or clear communication on when (or if) the vehicle would be delivered. Due to this excessive delay, I contacted Fleetsauce to cancel the order, which they agreed to do.
However, I am very disappointed that Fleetsauce has refused to refund the booking fee, despite the delay being caused by supply issues entirely outside of my control. This does not feel fair or reasonable given that Fleetsauce has been unable to deliver within the agreed timeframe.
Overall, poor communication, excessive delays, and an unwillingness to take responsibility for supplier-related issues have left me extremely dissatisfied. I would think carefully before placing an order with Fleetsauce.
17 de dezembro de 2025
Avaliação não solicitada
Resposta da Fleetsauce
Thank you for taking the time to provide your feedback.
Vehicle production and delivery schedules are determined entirely by the manufacturer. Unfortunately, the delays experienced were due to ongoing supply chain and production constraints outside of our control, which we acknowledge can be extremely frustrating.
These issues were further impacted by a cyber attack affecting Land Rover systems, which significantly disrupted production planning and limited the build and delivery information available to dealers during this period.
We do our best to pass on all confirmed updates as soon as they are received. However, the information provided by the manufacturer during this time was extremely limited, which we understand fell short of your expectations. We can only work with the updates supplied to us, but we pride ourselves on doing everything possible to keep customers informed and to make the ordering journey as smooth as possible.
The processing fee is charged to cover administration and order placement costs already incurred and, as outlined at the point of order, is non-refundable, even in cases where delays are manufacturer-related. We regret that this outcome has added to your disappointment.
We value all customer feedback, and your comments have been noted.
Business car lease for a new startup company
Being a business owner of a new startup company, it can be tricky getting a business car lease due to the limited time the business has been trading. However, the team at Fleetsauce not only helped me securing finance approval but also ensured I got the perfect electric vehicle to suit my needs. Their customer services is second to none from the initial enquiry, to placing an order and vehicle delivery. A big thank you to Steven, Luke and Caitlin for their amazing support throughout this process.
27 de novembro de 2025
Avaliação não solicitada
Resposta da Fleetsauce
Thank you so much for taking the time to share your experience. We are delighted to hear that our team was able to support your new startup in securing finance approval and finding the perfect electric vehicle. We understand how challenging the process can be for new businesses, so it is great to know we could make it smooth and stress free for you.
Your kind words about our customer service, from the initial enquiry through to delivery, mean a lot to us. We will be sure to pass your thanks on to the whole Fleetsauce team.
We truly appreciate your trust and look forward to supporting you and your business again in the future.
Fleetsauce
Lewis was very helpful choosing my next car and Luke arranged for a smooth swap. Thank you Fleetsauce. I strongly recommend them
5 de dezembro de 2025
Avaliação não solicitada
Resposta da Fleetsauce
Thank you so much for your kind words! We're delighted to hear that Lewis was able to help you choose your next car and that Luke made the swap smooth and stress-free. We truly appreciate your recommendation and are grateful you chose Fleetsauce. If you need anything in the future, we’re always here to help!
Fleetsauce are easy to deal
Fleetsauce are easy to deal with and will go the extra mile to find the right vehicle within budget. Great contact from Artur and Caitlin
27 de novembro de 2025
Avaliação não solicitada
Resposta da Fleetsauce
Thank you for the feedback. We're glad to hear you found us easy to deal with and that Artur and Caitlin were able to help you find the right vehicle within your budget. If you need anything else, please feel free to get in touch.
Excellent experience throughout
Excellent experience throughout. Genuinely helpful and proactive people that are available on the phone. Just a simple setup that works very well. Couldn't really fault anything from the initial enquiry right through to delivery of the vehicle which was perfect.
13 de novembro de 2025
Avaliação não solicitada
Resposta da Fleetsauce
Thank you for the great review. We're really pleased to hear everything went smoothly from your first enquiry through to delivery, and that you found the team helpful and proactive. We appreciate you taking the time to share your experience. If you need anything else, please don’t hesitate to get in touch.
Very easy experience
Very easy experience, no hard sell. Kept us informed all the time. Very easy!
3 de dezembro de 2025
Avaliação não solicitada
Resposta da Fleetsauce
Thank you for the review! We're glad the process felt easy and that you were kept informed throughout. Really appreciate you taking the time to share your experience.
Excellent service
Brilliant service from both Claire and Caitlin at fleetsauce. They have been excellent at keep us informed of what was happening throughout the process.
28 de novembro de 2025
Avaliação não solicitada
Resposta da Fleetsauce
Thank you for your great review. We are really pleased to hear you received excellent service from Claire and Caitlin. Keeping our customers fully informed throughout the process is something we take seriously, so it is great to know this came across in your experience.
We appreciate you taking the time to share your feedback and look forward to helping you again in the future.
You would be mad not to use them!
Honestly, when I first looked at Fleet Sauce, I thought it was too good to be true. How else could they offer me the exact same car with the same spec as the main dealership, but at almost £200 per month less.
The whole process was so simple, Jack was great and made sure everything was sorted efficiently. I was a little panicked at times as I felt that I was missing something, but in reality, they ticked all the boxes, told me when the car would be delivered, it even came a day early.
I think I expected the process to be drawn out, but Fleet Sauce were great and did all they needed to do and I was in my new car within 14 days of receiving the initial quote.
28 de novembro de 2025
Avaliação não solicitada
Resposta da Fleetsauce
Thank you for such an amazing review. We are really pleased to hear that your experience exceeded expectations and that the process felt simple and straightforward from start to finish.
It is great to know Jack supported you every step of the way and helped keep the whole process running smoothly. We take real pride in delivering the best service possible for our customers, and it is fantastic to see everything come together so well, especially with your vehicle arriving earlier than planned.
We are delighted you were in your new car within 14 days of receiving your quote. Thank you again for choosing Fleetsauce and for the brilliant recommendation.
Great Service
The service from the team at Fleetsauce was excellent. They were patient and helpful all through the process, I would thoroughly recommend them.
27 de novembro de 2025
Avaliação não solicitada
Resposta da Fleetsauce
Thank you so much for your kind review. We’re really pleased to hear you had a smooth experience with our team. Patience and clear support are exactly what we aim to provide. It means a lot that you would recommend us, and we truly appreciate you taking the time to share your feedback.
If you ever need anything in the future, we will be more than happy to help.
Excellent Service
Prompt service, good prices, great support and communication throughout the leasing process and very pleased with my car.
What's not to like?
Well done Fleetsauce and thanks.
27 de novembro de 2025
Avaliação não solicitada
Resposta da Fleetsauce
Thank you for the great review. We're glad you were happy with the service, pricing, and communication throughout the leasing process, and that you’re pleased with your car.
We appreciate you choosing Fleetsauce and are here if you need anything in the future.
Jack was fantastic
Jack was fantastic, helped us through the entire process really well. Thank you.
21 de novembro de 2025
Avaliação não solicitada
Resposta da Fleetsauce
Thank you for your review! We’re delighted to hear that Jack was fantastic and guided you smoothly through the entire process. If you need anything else, please don’t hesitate to get in touch.
Excellent customer service
Excellent customer service, Claire our account manager always goes above and beyond to deal with our requirements. They are always very quick to respond to queries and always competitive.
Would highly recommend.
13 de novembro de 2025
Avaliação não solicitada
Resposta da Fleetsauce
Thanks for the great review. We’re really glad to hear Claire has been able to support you and stay on top of your requirements. We appreciate you recommending us, and if you need anything else, just let us know.
A smooth process from start to finish
A smooth process from start to finish, with help available when needed and swift responses to any questions.
12 de novembro de 2025
Avaliação não solicitada
Resposta da Fleetsauce
Thanks for your review! We're happy the process went smoothly and that our team could assist promptly with your questions. If you need anything else, please don’t hesitate to get in touch.
I found them to be very professional…
I found them to be very professional and prompt in dealing with my lease and sourced excellent terms on the lease.
6 de novembro de 2025
Avaliação não solicitada
Resposta da Fleetsauce
Thank you for your review! We’re glad to hear you found the team polite and prompt when dealing with your lease and that you got great terms on it. If you need anything else, please don’t hesitate to get in touch!
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