FlexScreen Retail Avaliações 

1.571
•
O TrustScore é 4 de um total de 5

4,0

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The measuring tool they provided and the detailed measuring instructions made me feel confident that my screens would fit perfectly, and they do. I'm sitting here now with my windows open enjoying a... Ver mais

Avaliado com 4 de um total de 5 estrelas

Quality product made per specifications entered on line. Delivery was about 10 days and delivered in a safe condition. The only problem I had is that one of the screens was delivered was the wrong s... Ver mais

Avaliado com 4 de um total de 5 estrelas

Great product. User-hostile purchasing process. Suggest you sell the measuring tool for a buck or two, then credit that amount when screens are purchased. The ordering process was almost intolerable.... Ver mais

Avaliado com 1 de um total de 5 estrelas

The product is decent if you don't plan on installing or removing more than a couple times. However, the company is a complete disaster to work with. Their internal processes and customer service are... Ver mais

Detalhes da empresa

  1. Loja de telas

Escrito pela empresa

The World's First and Only Flexible Window Screen


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 15% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,0

Todas as avaliações

(1.571)

134 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

2 of the screens did not fit AFTER…

2 of the screens did not fit AFTER using the measuring tool.

8 de agosto de 2025
logotipo da FlexScreen Retail

Resposta da FlexScreen Retail

Hello Jason, We're sorry to hear your FlexScreens don't have that perfect fit. Please reach out to our customer service team, full of measuring experts, to help you achieve the perfect fit and go over replacement options. You can reach our customer service team by email at customerservice@flexscreenretail.com, by phone at 888-626-0735 Mon-Fri 8am-5pm EST, or by chat on our website Mon-Fri 8:30am-4:30pm EST. Thank you

Avaliado com 5 de um total de 5 estrelas

Better than hoped

I just installed our new screens and could not be happier. how often does one get to say that??!?

easy to measure with the Flex tool. received our order in a timely manner.

over the moon with the results. our home is an 1850s Italianate home with unusual window measurements. we have searched for 12 years to the right screen. I ordered 4 as a test and now will be ordering more.

8 de agosto de 2025
Avaliado com 3 de um total de 5 estrelas

The screens are high quality

The screens are high quality. I measured as indicated with their tool, and the screens don't fit. I may have done it wrong, but as of now, I'm out over $700 for screens I can't use.
Is there any remedy for this?

8 de agosto de 2025
logotipo da FlexScreen Retail

Resposta da FlexScreen Retail

Hello William, We're sorry to hear your FlexScreens don't have that perfect fit. Please reach out to our customer service team, full of measuring experts, to help you achieve the perfect fit and go over replacement options. You can reach our customer service team by email at customerservice@flexscreenretail.com, by phone at 888-626-0735 Mon-Fri 8am-5pm EST, or by chat on our website Mon-Fri 8:30am-4:30pm EST. Thank you

Avaliado com 4 de um total de 5 estrelas

This was an easy process

This was an easy process. I ordered 2 to replace missing ones on my new house. I wish there was a color option as my originals are white. Plus a middle trim would be nice option since these do not but my others do.

5 de agosto de 2025
Avaliado com 5 de um total de 5 estrelas

Measure twice and cut once.

I carefully measured for my screens. I did notice that one must be careful when measuring not to shorten the telescopic tool when using your tape measure. My tape measure would actually pull the end of the telescopic measurement tool and give me a short measurement. Once I was aware of this I had no problem getting accurate dimensions for my screens. When the screens came they fit perfectly. The old saying, “Measure twice and cut once”, applies to this situation.

4 de agosto de 2025
Avaliado com 5 de um total de 5 estrelas

Mike was outstanding

Mike was outstanding! He looked up my previous order and entered the measurements for me! When I had to order an additional screen, he did it again. Wonderful service!

30 de julho de 2025
Avaliado com 1 de um total de 5 estrelas

I followed the measuring by the book…

I followed the measuring by the book ans substracted 1/16" and I used the tool provded and I'm 1/16" short

31 de julho de 2025
logotipo da FlexScreen Retail

Resposta da FlexScreen Retail

Hello Steve,
It sounds like you might need to put on some of the included FlexFit Retention Bumpers to give your screen a tighter fit. If you're still experiencing problems, reach out to our customer service team. You can reach our customer service team by email at customerservice@flexscreenretail.com, by phone at 888-626-0735 Mon-Fri 8am-5pm EST, or by chat on our website Mon-Fri 8:30am-4:30pm EST. Thank you

Avaliado com 4 de um total de 5 estrelas

You did fine

You did fine. The product looks great. The measuring instructions not so much. Screens are just ever so slightly too large to slide into my window frame. 😑

31 de julho de 2025
Avaliado com 1 de um total de 5 estrelas

screens were hard to get in

29 de julho de 2025
logotipo da FlexScreen Retail

Resposta da FlexScreen Retail

Hello David,
We're sorry to hear that you're having difficulty installing your screens. Installing and removing FlexScreen is a unique process different than traditional screens. Please view our installation and removal video here for further help. https://www.youtube.com/watch?v=HP6k7BM3ink

Avaliado com 5 de um total de 5 estrelas

Ordered two screens to see if these…

Ordered two screens to see if these really worked as advertised.
Well yes they do. So much easier to install and remove than what we had. No more bent frames for us. Took about three weeks for delivery and they were packed well and came undamaged. Very happy with the experience.

29 de julho de 2025
Avaliado com 3 de um total de 5 estrelas

Average

Screen was saggy. Quality wasn't as good as the original flex screen in that was in my window.

29 de julho de 2025
logotipo da FlexScreen Retail

Resposta da FlexScreen Retail

Hello Steve,

We're sorry to hear that your screen in baggy. can you please share some photos with our customer service team and we'll see if there is anything we can do to help! You can reach our customer service team by email at customerservice@flexscreenretail.com, by phone at 888-626-0735 Mon-Fri 8am-5pm EST, or by chat on our website Mon-Fri 8:30am-4:30pm EST. Thank you

Avaliado com 1 de um total de 5 estrelas

You Know

No respect and trust.

29 de julho de 2025
logotipo da FlexScreen Retail

Resposta da FlexScreen Retail

Hello Andrew, We're sorry to hear that you had a poor experience. Please reach out to our customer service team and we'll do our best to help! You can reach our customer service team by email at customerservice@flexscreenretail.com, by phone at 888-626-0735 Mon-Fri 8am-5pm EST, or by chat on our website Mon-Fri 8:30am-4:30pm EST. Thank you

Avaliado com 2 de um total de 5 estrelas

Poor follow through

Poor follow through. After measuring all 6 screens 2x and then they come in not marked where to go. I called customer service and left messages....no return calls. Considering the price of the product, there should be better service.
The screens fit is fair at best

8 de julho de 2025
logotipo da FlexScreen Retail

Resposta da FlexScreen Retail

Hello Bill,

All the screens have the size and location etched on the frame of the screen. We do apologize for the delayed response. If you have any other concerns or issues, please reach out to our customer service team. You can reach our customer service team by email at customerservice@flexscreenretail.com, by phone at 888-626-0735 Mon-Fri 8am-5pm EST, or by chat on our website Mon-Fri 8:30am-4:30pm EST. Thank you

Avaliado com 5 de um total de 5 estrelas

The screens really did install easily

The screens really did install easily. I'll be a bit more conservative about dimensions next time, because the fit on one window (which dates from the 1860's) was slightly out of square. The next set I purchase will be more 'spacer ready.'

2 de julho de 2025
Avaliado com 5 de um total de 5 estrelas

This product is NOT a gimmick and really works!

I was going to order a FlexScreen years ago to replace a screen and frame that was a complete mess. However, what stopped me was the measuring and knowing that if I measured incorrectly, we were out of luck. Now, a tool is used so you are sure to measure properly. A video using the tool would be helpful (maybe FlexScreen can make one), but the instructions are very clear.

27 de junho de 2025

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais