FlexScreen Retail Avaliações 

1.570
•
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The measuring tool they provided and the detailed measuring instructions made me feel confident that my screens would fit perfectly, and they do. I'm sitting here now with my windows open enjoying a... Ver mais

Avaliado com 4 de um total de 5 estrelas

Great product. User-hostile purchasing process. Suggest you sell the measuring tool for a buck or two, then credit that amount when screens are purchased. The ordering process was almost intolerable.... Ver mais

Avaliado com 3 de um total de 5 estrelas

4 of my 6 screens arrived with no issues.. the other 2 had some slight damage in shipping due to the box being punctured.. i sent a note the day recieved 10/2 and no one has contacted me as of today 1... Ver mais

Avaliado com 4 de um total de 5 estrelas

Product was exactly as described and fit my windows great. Customer service was helpful. The extra shipping charge was a bit high and doubled the price of my order.

Detalhes da empresa

  1. Loja de telas

Escrito pela empresa

The World's First and Only Flexible Window Screen


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 15% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,0

Todas as avaliações

(1.570)

134 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

This was the best option!

This was the best option I could have chosen for screens. Process was simple, and when it wasn't... it was explained in the most fool proof manner ever. Also, they customer support was beyond helpful and even fixed MY MISTAKES. Will recommend flexscreen to anyone!

18 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Needed screens for a 35 year old house

Needed screens for a 35 year old house. Measurements were accurate and screens fit perfectly. Actually had severe winds right after installing and not a one fell out! Can't say enough good things about this product!

13 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Website makes ordering easy

Website makes ordering easy. Shipping was early, and delivery was flawless.

We have casement windows in our home. These screens are perfect for that type of window, and easy to install.

I ordered my screens in two batches. I followed the recommended undersizing of 3/8" the first time and found that it was too much for our windows. I undersized by 1/16" the second time and those fit much better. I do think that will depend on your window frames, however.

16 de março de 2026
Avaliado com 1 de um total de 5 estrelas

The screen does not fit in the window

The screen does not fit in the window. Measured as instructed. The rounded top and bottom edges are not going onto the window channel. It is too big by the smallest amount. Very disappointed.

13 de março de 2026
logotipo da FlexScreen Retail

Resposta da FlexScreen Retail

Hello Janet, Sorry to hear that your FlexScreens don't have that perfect fit. Please reach out to our customer service department and they can help you get the correct measurements and go over replacement options. You can reach our customer service team by email at customerservice@flexscreenretail.com, by phone at 888-626-0735 Mon-Fri 8am-5pm EST, or by chat on our website Mon-Fri 8:30am-4:30pm EST. Thank you

Avaliado com 5 de um total de 5 estrelas

Great product and service!

Flex screen is an easy company to work with. The screens are great quality and their service was spot on. I miss measured my windows and they made it right without any issues.

11 de março de 2026
Avaliado com 4 de um total de 5 estrelas

Measuring is a hassle.

My only qualm is that the tool you offer to measure doesn't act like a ruler, you have to hold the tool up to a measuring tape, and then you ask me to do math (subtract some 1/16th of an inch). Could be much simpler. Shipped fast.

5 de março de 2026
Avaliado com 1 de um total de 5 estrelas

The measuring is so confusing

The measuring is so confusing. I checked and double checked my measurements, but when you have to type them in, you have to literally do fraction math to subtract portions of an inch off your measurement and then turn it back into specific carpenter fractions. After all that, my screen came and did not fit. I am so frustrated and disappointed.

11 de março de 2026
Avaliação não solicitada
logotipo da FlexScreen Retail

Resposta da FlexScreen Retail

Hello Ashley,
We're sorry to hear your having issues measuring. I'd recommend reaching out to our customer service department of measuring experts! They can help you get the correct measurements and go over some replacement options to get you some new screens that will have the perfect fit! You can reach our customer service team by email at customerservice@flexscreenretail.com, by phone at 888-626-0735 Mon-Fri 8am-5pm EST, or by chat on our website Mon-Fri 8:30am-4:30pm EST. Thank you

Avaliado com 5 de um total de 5 estrelas

Outstanding

Outstanding! The service was fantastic! It just doesn’t happen that way with other businesses. Michael was a tremendous help! Thank you!!!!

4 de março de 2026
Avaliado com 5 de um total de 5 estrelas

We love these screens

Easy to order, easy to measure, quick to arrive, quality product. We love these screens. We are slowly replacing old damaged screens in our older home. They fit well, stay and place and hold up. Eventually the whole house will be upgraded to the new screens

26 de fevereiro de 2026
Avaliado com 5 de um total de 5 estrelas

Great product!

Process was painless get your measurements and submit the order. The quality of the product is better than I imagined. In shipping the box was torn and some of the foam retention bumpers were missing, and they just sent me some replacements no issues.

18 de fevereiro de 2026

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