Top quality products and very helpful and patient staff made buying our pillow-top mattress as delightful as sleeping on it. Thanks to Sophie, Jody and all at Floks!
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Veja o que dizem as avaliações
It started slowly with a pillow to help my comfort while recovering from an operation. We are now up to a summer and winter duvet as well. They genuinely make a difference to our sleep - a positive... Ver mais
A empresa respondeu
Very helpful sales team, able to advise and find me the products I required. I am now enjoying my new bedding and and bed linen enormously. I love the crisp feel of the duvet, and the soft comfort and... Ver mais
A empresa respondeu
I just received my Floks pillow pair this week and I'm so impressed with the quality. I had my initial concerns when thinking about wool with the smell etc., plus I've always been used to down, but th... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Our range of luxury, organic wool bedding includes pillows, duvets and mattress toppers. Everything is individually made in the U.K. using the finest, traceable British Wool and crisp, unbleached organic cotton. These unrivalled raw materials and quality UK manufacturing ensure that our bedding is the finest in the world and will help you sleep your best sleep.
Informações de contato
Reino Unido
- floks.co.uk
4,9
Excelente
311 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Floks
Thank you so much for your lovely review. It really does make our day here at Floks HQ to know that our customers love our wool bedding as much as we do!
Outstanding pillows
Outstanding product. Purchased the soft wool pillows x2. Great support. It is not as fluffy as a down pillow however it offers brilliant support (just right) and got a great nights rest. Simply love it. It is better than various others I have tried (Temper-Pedic symphony comes somewhat close). I can stop searching. Well packaged with a storage bag thrown in. Can recommend it wholeheartedly.
10 de fevereiro de 2024
Resposta da Floks
Thank you so much for taking the time to leave your 5 star review. We are so happy to hear that you are enjoying a supportive and comfortable night's sleep with your new Floks wool pillow.
Floks quality products are superb
I visited the Floks store. The staff were excellent. Very knowledgeable and informative. They were not pushy but very helpful and friendly. The quality of the products is outstanding. We fully researched wool bedding. It does everything it says. Best buy for a long time. I would recommend Floks to anyone. They are the best company I have ever dealt with. These guys are definitely premier league
11 de fevereiro de 2024
Resposta da Floks
Thank you so much for your lovely review and we were very pleased to meet you at the Wool Store shop. We hope that you are enjoying a great night's sleep with your new Floks wool bedding.
I bought a winter duvet from JOHN…
I bought a winter duvet from JOHN LEWIS( Floks) a it was on offer. It is nice and comfortable. But not warm enough.
I should get the extra- winter duvet directly from Floks
1 de dezembro de 2023
Avaliação não solicitada
Resposta da Floks
Hello and thank you for taking the time to review your new Floks winter duvet. As the weight of wool duvets compared to feather can often feel a little lighter than people are used to it can take a few days to get used to having the warmth without the weight.
GOOD PILLOW,LITTLE BIT STRANGE SMELL!
GOOD PILLOW,LITTLE BIT STRANGE SMELL!
QUICK DELIVERY THANKS.
24 de janeiro de 2024
Resposta da Floks
Thank you for taking the time to leave a review for your new pillows. Wool can have a natural woolly scent to start with and this will disappear over time and with regular airing outside which will also refresh and fluff up the fibres. Our woolly products are completely natural and sustainable and are hopefully helping you to have a great night's sleep.
Fluffy wool filled pillows
I was looking for a more natural, sustainable but luxurious pillow and I found it here! These pillows are the best I have ever slept on. Very happy with my purchase & would highly recommend.
23 de janeiro de 2024
Resposta da Floks
Thank you so much for taking the time to review your new Floks wool pillows and we are so happy to know that you are enjoying a great night's sleep on your soft woolly pillows!
Great company
The duvet is very well made and warm, though it was not for me in the end as I found a little too rustly for my liking. Customer service is excellent and the return could not have been easier.
8 de janeiro de 2024
Resposta da Floks
Hello and thank you for taking the time to leave a review and we are happy that know that our 30 night sleep guarantee enabled you to try out our luxury wool pillows. The high thread count in our organic cotton casings is very crisp until softened through usage. We appreciate that pillow preference is very personal and thank you for trying Floks.
Fantastic service with an amazing product
We had a specific enquiry and concern prior to ordering, which Sophie came back to us almost immediately and answered all our questions. The finish quality of the duvet is impeccable and the presentation equates to care and consideration that has gone into every aspect of the manufacture. Ours was a Winter plus and it certainly keeps you toastie!
18 de janeiro de 2024
Resposta da Floks
Thank you so much for your wonderful review. We are so happy to know that your new Luxury Winter Plus duvet is keeping you warm and toastie and you are benefitting from a great night's sleep.
Very high quality wool duvet
Very high quality wool duvet. Beautifully made, snuggly and warm. I'm so pleased with my Floks duvet, I have bought another!
5 de janeiro de 2024
Resposta da Floks
Hello and thank you so much for taking the time to leave your lovely review. We are so happy to hear that you have enjoyed sleeping under your luxury Floks duvet that you have returned to buy another one! We really do appreciate your custom.
High quality product
High quality product. Good communication with company. Authentic traceable British wool. Beautifully packaged. Delivers what it promises. Would recommend and buy again.
29 de dezembro de 2023
Resposta da Floks
Thank you so much for your wonderful 5 star review. It really does make our day to know that we are delivering a super high quality British made product that our customers love. We hope you are enjoying a great night's sleep.
Doubtful value for money
Cashmere socks were nicely packaged and received in good time. They fit well and are warm. Completely fit for purpose, but my issue is price (and postage). They seem no better than a good pair of socks that can be found elsewhere for significantly lower cost. A nice purchase for someone where cost doesn't matter.
14 de dezembro de 2023
Resposta da Floks
Hello Nigel and thank you for taking the time to review your purchase of cashmere socks. Our socks are made in Scotland and are 100% cashmere rather than combined with a percentage of synthetic material as we feel that this does give a superior product. We do use a next day delivery service as standard. Thank you once again for the feedback as this is always so important for our small family owned brand.
Resposta da Floks
Thank you so much for taking the time to leave your 5 star review. We really do appreciate every customer. We hope you are enjoying a great night's sleep with your new Floks bedding.
Great Experience and Product
Great website, fantastic service and an excellent product. Would highly recommend.
13 de dezembro de 2023
Resposta da Floks
Thank you Nick for taking the time to leave your wonderful review. It really does make our day here at Floks HQ to know that our customers are enjoying our luxury woolly bedding as much as we do.
Beautiful material and feel. My 3 year old LOVES it.
Beautiful material and feel, also helps to regulate his temperature. My 3 year old LOVES it!
6 de dezembro de 2023
Resposta da Floks
Hello George and thank you so much for your lovely 5 star review. We are so happy that your son is loving his bedtimes!
Great customer service
19 de novembro de 2023
Resposta da Floks
Thank you Louise for your 5 star review , it really does make us very happy to know that we are delivering great service.
Excellent duvet
6 de dezembro de 2023
Resposta da Floks
Thank you so much for taking the time to leave a 5 star review for your new Floks wool duvet. We hope you are enjoying a great night's sleep.
Helped get my pillows delivered
I had an issue with delivery and contacted Floks. The lady at Flocks contacted DPD and provided them with more instructions about my location that I couldn’t give due to ordering the pillows through John Lewis. Tonight I received the new pillows and am excited to use them tonight!
22 de dezembro de 2023
Avaliação não solicitada
Resposta da Floks
Thank you Trudi and we are happy to have helped to ensure that you received your new Floks bedding. We hope you are enjoying a great night's sleep with your new pillows.
Thank you for the pillow couldn't find…
Thank you for the pillow couldn't find a case long enough so.made one it's just perfect for me and works thank u for the speedy delivery too. Love my pillow merry Christmas x
10 de dezembro de 2023
Resposta da Floks
Thank you for your lovely review and we are very impressed with your sewing skills! We hope that you continue to enjoy a great night's sleep with your new Floks pillow.
The best pillow I’ve ever slept on…
Recovering from some time in hospital I wanted to make my time in bed more pleasant. I’d heard about wool for bedding. Looking into it Floks ticked all the boxes. Locally sourced wool from Yorkshire, what’s not to like. I ordered a pillow and it arrived very quickly and excellently packaged. (The duffle bag it comes it is already finding other uses). Luckily it got better - the pillow is beyond comfortable. It’s made a real difference to my sleeping. I will definitely be replacing all my pillows and I am very tempted by the duvet. If you’re reading this, you’re interested and my advice is to get yourself some of Floks bedding.
16 de dezembro de 2023
Avaliação não solicitada
Resposta da Floks
Hello Maxine. Thank you so much for your lovely review and we couldn't be happier to know that your new Floks luxury wool pillow is helping to make your recovery more comfortable. We hope you continue to sleep and recover well.
Resposta da Floks
Thank you so much Deborah for your second purchase. We really do appreciate your custom. Hope you are enjoying a great night's sleep.
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