The signal between the gateway and the connect module continuosly and regualry drops off shutting down the app access to the system. The Pinpoint sensors do not connect to the gateway unless they are... Ver mais
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Veja o que dizem as avaliações
The FloLogic system has been very reliable for over 10 years. It is great to be able to control remotely for things like when i need to turn the water on for the spa service company to fill the spa... Ver mais
I love the device, we purchased an earlier model that lasted many years. The new model is much easier to use, it has internet access and a simple and straightforward app.
The FloLogic shutoff valve is a serious, heavy duty industrial quality product. One reason we chose it was the ultrasonic sensor versus the mechanical paddle wheel that most other shutoff valves use.... Ver mais
Detalhes da empresa
- Empresa de Automação Residencial
- também em
- Fabricante
- Fornecedor de equipamentos para sistemas hidráulicos
Escrito pela empresa
Plumbing leaks affect 1 in 12 dwellings every year. Catastrophic leaks often begin as a small, undetected drip. These plumbing failures devastate lives, result in billions in insurance claims annually and can cause long term damage including mold infestation. The FloLogic smart water valve constantly monitors your plumbing system and senses leaks as small as a half-ounce per minute or as significant as a broken pipe, then automatically shuts off your water to prevent water damage. Known as “the circuit breaker for every plumbing system®,” the innovative and patented FloLogic System enables home and business owners to greatly reduce or eliminate the economic and personal loss associated with plumbing failures. The FloLogic System has received numerous awards and accolades, including “Best of What’s New” award by Popular Science magazine and "One of “Top 100 Products” by Building Products magazine. The FloLogic System was featured in "This Old House" magazine “Smaller Safer, Smarter” and featured on “Ask This Old House” television program.
Informações de contato
1015 Aviation Parkway, Suite 900, 27560, Morrisville, Estados Unidos
- (877) FloLogic
- info@flologic.com
- flologic.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 54% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The product is a bit complicated but…
The product is a bit complicated but your tech service and customer support is outstanding! Makes all the difference.
It seems like a great product and i am…
It seems like a great product and i am excited to rep flologic, as the technical trainer at Michel Sales Agency i am grateful and excited for the opportunity to have and install a valve in our live training room. You all seem knowledgeable and confident to stand behind a solid product.
I'm an integrator figuring this out for…
I'm an integrator figuring this out for a plumber who didn't understand it. Support was super helpful, I believe his name was Josh. Super knowledgeable and definitely concerned that their product is installed correctly and super helpful in that process.
clear concise instructions with a…
clear concise instructions with a helpful you tube link,
First of all we get random water shut…
First of all we get random water shut offs several times a week. I turn it back on and there is no water use occurring and no leaks shown. I assume it is related to water softener activity.
Second, about a month ago the app disconnected. All attempts to reconnect end up with the code on the device not being recognized. I don’t have time to spend a lot of time on the phone with someone to talk me through this set up. I am out of town til mid September so I have disconnected it until I get back, when I can deal with this.
We have not had good instruction on…
We have not had good instruction on this and have no idea what we should do
The customer and technical support is…
The customer and technical support is fantastic
The technician at FloLogic Brendan…
The technician at FloLogic Brendan Kennedy is always very helpful, when I call with any questions. He is also very professional in his demeanor.
I installed the FloLogic system several years ago and could not be more happier with the system. The system is not inexpensive to purchase and instal but it is a great investment.
I own a Townhouse in NYC and I sleep a little better at night, knowing that the FloLogic system is activated in the property!
Sincerely,
Michael Hayes
Customer service helped
Customer service helped coordinate proper equipment and connection to wifi system so I could control functionality via the app.
The app looks dated and the device needs a pressure sensor
The app looks dated, and the device lacks a pressure sensor and many other features that for example streamlabs offers at a much lower price point
doesnt offer half of what Moen offers
doesnt offer half of what Moen offers
Moen Gives you daily usage emails and additional information sent to your email daily or weekly so you can manage the usage. You don’t get that with FloLogic

Resposta da FloLogic
Excellent after sale technical support…
Excellent after sale technical support and resolution.
Performed as their specification!
system not working-- it wont co0nnect…
system not working-- it wont co0nnect and i have run the water around system as it shuts water off within a minute when not connected-- qould love a knowlegeable tecjh rep to come pout and trouble shoot

Resposta da FloLogic
Great customer support
Great customer support. Product is very user friendly.
CJ Plumbing
Lack of Instruction
Although installed, I don't know how to properly use the system. The tutorial was not helpful. I called the plumber and amnstill waiting for one of their people to get in touch to set up a time to work with me.

Resposta da FloLogic
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