The signal between the gateway and the connect module continuosly and regualry drops off shutting down the app access to the system. The Pinpoint sensors do not connect to the gateway unless they are... Ver mais
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Veja o que dizem as avaliações
The FloLogic system has been very reliable for over 10 years. It is great to be able to control remotely for things like when i need to turn the water on for the spa service company to fill the spa... Ver mais
I love the device, we purchased an earlier model that lasted many years. The new model is much easier to use, it has internet access and a simple and straightforward app.
The FloLogic shutoff valve is a serious, heavy duty industrial quality product. One reason we chose it was the ultrasonic sensor versus the mechanical paddle wheel that most other shutoff valves use.... Ver mais
Detalhes da empresa
- Empresa de Automação Residencial
- também em
- Fabricante
- Fornecedor de equipamentos para sistemas hidráulicos
Escrito pela empresa
Plumbing leaks affect 1 in 12 dwellings every year. Catastrophic leaks often begin as a small, undetected drip. These plumbing failures devastate lives, result in billions in insurance claims annually and can cause long term damage including mold infestation. The FloLogic smart water valve constantly monitors your plumbing system and senses leaks as small as a half-ounce per minute or as significant as a broken pipe, then automatically shuts off your water to prevent water damage. Known as “the circuit breaker for every plumbing system®,” the innovative and patented FloLogic System enables home and business owners to greatly reduce or eliminate the economic and personal loss associated with plumbing failures. The FloLogic System has received numerous awards and accolades, including “Best of What’s New” award by Popular Science magazine and "One of “Top 100 Products” by Building Products magazine. The FloLogic System was featured in "This Old House" magazine “Smaller Safer, Smarter” and featured on “Ask This Old House” television program.
Informações de contato
1015 Aviation Parkway, Suite 900, 27560, Morrisville, Estados Unidos
- (877) FloLogic
- info@flologic.com
- flologic.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 54% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Worth the money & peace of mind
While I initially thought our FloLogic system would be troublesome, we have found its notifications only occurring when there is a problem. One of our toilets got stuck running and the FloLogic let us know. Saved us a lot of water usage money.....worth its cost.

Resposta da FloLogic
Customer service
I like how easy Flologic has been
I like how easy Flologic has been and it's brought some accountability to cleaners that are working on the house when I'm not there. I'm disappointed I can't see how much water has been used over a a day, week or month. I was surprised there was no usage information.
Excellent product
Excellent product. I manage UHNW estates and use flow logic everywhere
high-quality product, very customizable, highly recommend.
Excellent product
Excellent product. Very knowledgeable customer service techs. Flologic is top of the line equipment. I highly recommend them.
Product performs as advertised
Product performs as advertised. Quality material used. It'll take some dialing in the sensitivity after the initial set up so it doesn't keep shutting off the water. Once you've dialed in the appropriate settings, it works wonderfully.
Would appreciate some analytical tools in future updates, but it's great as is.
DeTemple Pluming was great.
Caution: Outrageous Restocking Fee
Flologic’s website should have a big warning ⚠️ Do not buy this without consulting a plumber and electrician. Their restocking fee is also absurd for unopened devices…. considering shipping is also paid by the customer.
It keeps switching off and on
Joey was extremly helpful
Joey was extremly helpful. I was not able to access the app, the FloLogic was offline and wasn't getting power. He took the time to help me resolve all issues. He is the best customer service rep I have interacted with in a very long time!
Superb Customer Service
Without question, FloLogic has the best customer support team of any business I have ever interacted with. The representatives are uniformly courteous, knowledgeable, patient, and readily available. Unlike many businesses that severely reduced customer service following COVID, FloLogic clearly has made an affirmative decision to distinguish itself from its competitors based on its service. From the perspective of a homeowner who has had a FloLogic valve for almost 8 years now, I can say that this strategy has been extremely successful. I would like to thank the entire customer service team at FloLogic.
Brendan Kennedy was fantastic on a…
Brendan Kennedy was fantastic on a customer service phone call today. He knows his product and was a pleasure to talk to. Brendan solved our startup problem in short order. Plus he gave us some good advice for going forward. A+
Love the FloLogic, and the Connect+Gateway+App work terrifically
I installed a 1" FloLogic leak sensor valve about 18 months ago, and added the Connect module and the internet Gateway. I love it. The ability to monitor flow rates has given me visibility into my own water consumption, specifically including visibility into the (in-)efficiency of my reverse-osmosis filter, leading me to addition of a permeate pump on the R-O. It has caught a number of leaks such as a flowing toilet and a running hose bib, allowing me to fix the problems. I love it and will help my kids install them when they are ready.
ability to check flow & turn on flow…
ability to check flow & turn on flow via phone app
Gives me peace that I don’t have to…
Gives me peace that I don’t have to worry anymore about knowing that I will be alerted if I have an issue with leaking pipes.
Best customer service I’ve ever…
Best customer service I’ve ever received. I have received live-person responses to questions as late as midnight. I don’t think these guys ever sleep. The system is the best too.
Chris C
Too sensitive
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