FloodFlash Avaliações 

73
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Prompt 10 minute installation. Flexibility on siting of sensor. General queries answered OK by installer. An indication on the sensor of the chosen trigger depth would increase confidence that the pai... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was able to appreciate the amount of effort that the team had put in to hosting the event. There was a wide range of industry attending and this can only grow. The only negative to my experience,... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Getting flood insurance for a small block of flats became very expensive. I decide to insure the two basement flats, the Flash Flood policy just covered our requirements at a reasonable price.

Avaliado com 5 de um total de 5 estrelas

Dealing with Floodflash when our claim was activated was the easiest transaction we have ever made with an insurance company. The claim was settled and the funds in our bank account within seven days,... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Seguradora para Empresas

Escrito pela empresa

80% of the world’s catastrophic flood losses aren’t insured. That’s a $58bn bill each year for governments, businesses and people. The problem is getting bigger too, because of climate change, population growth and urbanisation. This is what we are working on at FloodFlash. We combine computer models, cloud software and internet-of-things technology to protect those that the insurance industry leaves behind.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

73 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,6

Todas as avaliações

(73)

13 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Ben made the experience wonderful

Ben made the experience wonderful. He was knowledgeable and informative about the product.

Everything went smoothly and we are happy this product was brought to our attention.

11 de maio de 2023
logotipo da FloodFlash

Resposta da FloodFlash

Thanks Debbie - really appreciate the kind feedback. I'll certainly pass it onto Ben. All the best, Chris

Avaliado com 5 de um total de 5 estrelas

Great Company

Great Company. Very professional, friendly and understand customer service. From the initial contact to the final installation it was absolutely seamless. A pleasure to deal with them. We'd recommend them to anyone.

29 de março de 2023
logotipo da FloodFlash

Resposta da FloodFlash

Thanks for taking the time to write such kind words. I'll make sure the whole team sees them. All the best, Chris

Avaliado com 5 de um total de 5 estrelas

Very quick turnaround from signing up

Very quick turnaround from signing up. Friendly installer, no issues, again hassle free.

31 de janeiro de 2023
logotipo da FloodFlash

Resposta da FloodFlash

Thanks Richard, all the best for the future and the holiday season. Yours, Chris

Avaliado com 2 de um total de 5 estrelas

Price increases becoming unfeasible.

Unfortunately, for the last 5 years we have experienced high price increases, between 12.5%-17% every year. This is making it unaffordable for us. A great shame because it is such a great insurance product! However, endlessly going up at this rate is unfeasible. Pity.

27 de março de 2023
logotipo da FloodFlash

Resposta da FloodFlash

Thanks for taking the time to share your thoughts Gary. We will reach out to your broker to discuss what options may be available. Otherwise, thanks for having cover with FloodFlash. All the best, Chris

Avaliado com 5 de um total de 5 estrelas

Renewal following a claim

This was a renewal of a policy where a claim was made a couple of months ago, and whilst it took longer to get this one signed off we managed to place cover for a further 12 months with a nominal rate increase and the client was very happy.

9 de março de 2023
logotipo da FloodFlash

Resposta da FloodFlash

Thanks Kim - we really appreciate you taking the time to review FloodFlash. All the best, Chris

Avaliado com 5 de um total de 5 estrelas

Floodflash Insurance

We choose to Insure with Floodflash as they offer a new and innovative way to insure against flood at a reasonable cost , So far we are very impressed with their service and highly recommend them.

19 de janeiro de 2023
logotipo da FloodFlash

Resposta da FloodFlash

Thanks for the kind words Christopher - we'll continue working hard to meet those standards. All the best, Chris

Avaliado com 3 de um total de 5 estrelas

Shortsighted policies but good product

Floodflash is an innovative and potentially business-saving product and I have been delighted with the efficiency and attentiveness of those with whom I have dealt - both insurance agents and fitters. My reason for 3, rather than 5, stars is the inflexibility of fitting position. My property is old and untraditional in shape. There are 2 rooms at ground level, but they are at slightly different levels, due to a slope. There was no flexibility offered to allow fitting of the device one step down from street level, despite that point being at ground level of the lower room. There was no offer of a decision-maker offering to view and assess viability, just a flat 'no'. Consequently, I have some cover, though it is highly unlikely to ever pay out, as the true level of flooding will not be reflected. Situations are nuanced in flooding and the catch-all, single policy for all customers is regrettable.

10 de dezembro de 2022
logotipo da FloodFlash

Resposta da FloodFlash

Hi Dominic, thanks for the detailed feedback, it's hugely helpful. I've passed on your review to our product development team.

Avaliado com 5 de um total de 5 estrelas

I was able to appreciate the amount of…Effort and time, friendliness and warmth of the host

I was able to appreciate the amount of effort that the team had put in to hosting the event.
There was a wide range of industry attending and this can only grow.
The only negative to my experience, which was totally out of your control, were the rude doormen who made everybody wait outside on a freezing day, as I was there for the breakfast club, it didn't affect me in anyway, but I could see it was bad start to some of the ladies day

24 de novembro de 2022
logotipo da FloodFlash

Resposta da FloodFlash

Hi Norman, thanks for the 5-stars.

Although I can't help but think they were meant for someone else. Forgive me if I'm wrong there!

All the best, Chris

Avaliado com 5 de um total de 5 estrelas

Floodflash purchase and installation

The application process was straightforward and the policy was set up very quickly. Subsequently, there was good communication regarding the installation of the sensor and the guys who installed was also very professional. It was an all round pleasant experience.

10 de novembro de 2022
logotipo da FloodFlash

Resposta da FloodFlash

Thanks for your kind review. I've passed it onto the product and service teams. All the best, Chris

Avaliado com 5 de um total de 5 estrelas

Great

Great, fast and efficient. Thank you

18 de novembro de 2022
logotipo da FloodFlash

Resposta da FloodFlash

Thanks Kim - appreciate the review!

Avaliado com 5 de um total de 5 estrelas

The Engineer

The Engineer, Joe, was very pleasant and professional; and I am very satisfied with the work carried out.

3 de novembro de 2022
logotipo da FloodFlash

Resposta da FloodFlash

Thanks for your kind review Richard. We'll certainly pass your words on. All the best, Chris

Avaliado com 4 de um total de 5 estrelas

Back-up flood insurance

Prompt 10 minute installation. Flexibility on siting of sensor. General queries answered OK by installer. An indication on the sensor of the chosen trigger depth would increase confidence that the paid for level was in operation- I will mark the level and take photos before and after any event.

26 de outubro de 2022
logotipo da FloodFlash

Resposta da FloodFlash

Thanks Gordon, we really appreciate your review.

I'll share your comments with our product development team as it seems like a really valuable addition.

All the best,
Chris

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