The sales team was so helpful. They sent me in real life pictures of the flooring I wanted. This helped on massively on the selection process. Great communication from the team overall.
A empresa respondeu
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The sales team was so helpful. They sent me in real life pictures of the flooring I wanted. This helped on massively on the selection process. Great communication from the team overall.
A empresa respondeu
Excellent customer service were able to locate my flooring in their branch in Ireland and ship over to Manchester. We’re able to supply my flooring within 7 days which meant there would be no delay... Ver mais
A empresa respondeu
Spent thousands on flooring for the whole house two years ago, extended the kitchen this year and needed 3sqm of the same flooring. Spent £400 and the flooring is completely different. Lesser quality... Ver mais
A empresa respondeu
Fantastic!! After being messed around by a large flooring store & being told I’d have to wait 8 weeks for delivery I approached this company. Brilliant, delivered within 48 hours of my order & great f... Ver mais
A empresa respondeu
Leading UK supplier of laminate, engineered and solid wood flooring. Floor Monster sources, creates and perfects design and delivers at low prices. Shop now.
11 Scott's Road, PA2 7AN, Paisley, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Placed order, paid bill then nothing. No email, no phone calls. I called and was told someone would call me right back. Again, nothing. We’re on day 8 of a next day delivery (which cost £36 )

Resposta da Floor Monster

Resposta da Floor Monster

Resposta da Floor Monster
Great products very happy excellent communication and very helpful would highly recommend this company, fast delivery

Resposta da Floor Monster
Excellent customer service. Chose a delivery date that suited me and the floor is wonderful quality. We have used this company before and certainly would again.

Resposta da Floor Monster
Great service and product. Customer support so efficient and friendly. We were unfortunately a few packs short and it wasn’t a hassle to have new packs sent out straight away. Highly recommend

Resposta da Floor Monster
Haven't received the order yet so it's a bit premature to ask for a review!

Resposta da Floor Monster

Resposta da Floor Monster
Would have been more stars but for an unexplained hold up in processing the order.
Online ordering process was easy, but then there was no further communication other than repeated requests for a review of a service I had yet to receive. Queried the lack of progress via the online chat which quickly resolved the issue and delivery was arranged. Flooring arrived as arranged with the driver phoning ahead to let us know when he was expecting to arrive. Flooring was as ordered, all that remains is to lay it.

Resposta da Floor Monster
service delivery and customer service excellence

Resposta da Floor Monster
Not good didn’t get my delivery ended up cancelling and going elsewhere

Resposta da Floor Monster

Resposta da Floor Monster

Resposta da Floor Monster
Great communication and speedy response to issues.
Thank you!

Resposta da Floor Monster
Iam looking for an oak stair case they sent me what appears to be a bit of flooring as a sample. But they were true to their promise to post ut off.

Resposta da Floor Monster

Resposta da Floor Monster
We placed our order on Good Friday. So, we were pleasantly suprised to receive a call, just the next day, to arrange delivery. All good so far. Delivery was arranged for Friday 5 April (yesterday) So, I'd taken the day off to wait in, & my partner had taken the weekend off work to then lay the floor. However, I started to worry when midday came & went, & I'd still not heard regarding the time slot. I tried to contact Floor Monster by phone, but theirs is a premium rate number & my mobile plan wouldn't allow the call. Next, I tried their 'chat' service, yet no response. So, I finally resorted to an email. That was yesterday afternoon &, as of yet, I've recieved no response. I know that they work Saturdays, as it was just last Saturday they called to arrange the delivery. So ??? What to do now? I took a day off for nothing. My partner took the weekend off for nothing. Not to mention my Father, our landlord. His blood pressure is going through the roof, worrying that we've been scammed! What can I say, Floor Monster have gone from a potential 5 star, to a 1 star in the space of a week! Floor Monster ... if you read this please do call us!
Amanda Green
Brighton

Resposta da Floor Monster
Send me by e-mail..discount code ..but code not working...and get from.me more.money..

Resposta da Floor Monster
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