Big thanks to Fran for a very straightforward purchasing and delivery experience. I rarely write reviews, but have been really impressed with Floorsave from start to finish. Their free samples were be... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Very pleased with our purchase, but still yet to install the click and lock tiles. 30 year warranty for residential use and 10 year warranty on commercial use. 100% waterproof. Built in underlay. What... Ver mais
A empresa respondeu
Not used the tiles yet but delivery was excellent driver even put the tiles in my garage. BRIAN
We started off with samples from Floorsave, they arrive within a couple of days fully and professionally marked. A lot of other companies send out samples with no name on so you have to check what you... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
One of the leading wood and laminate flooring suppliers online, we also offer a wide range of flooring accesories to complete. Established in 1993, Floorsave offers expert advice as well as quality products at low prices.
Floorsave - Customer service
Escrito pela empresa
- Excellent customer service
- Due to our wide range of flooring knowledge floorsave.co.uk can offer expert advice on all your wood or laminate flooring needs.
Fast shipping
Floorsave can get deliveries to your property within 48 hours of order. (Excludes weekends and Bank Holidays)
Order before 1pm and have your flooring delivered within 2 working days
Informações de contato
84 B&C London road, TN4 0PP, Tunbridge Wells, Reino Unido
- 01892576540
- sales@floorsave.co.uk
- floorsave.co.uk
4,8
Excelente
994 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Floorsave
Thanks for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Everything was straight forward and…
Everything was straight forward and went to plan .
20 de agosto de 2024
Resposta da Floorsave
Thanks for your review and for coming into the showroom.
We hope you are happy with your flooring.
Kind regards,
The Floorsave Team.
Resposta da Floorsave
Thank you for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Resposta da Floorsave
Thank you for taking the time to review Floorsave. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Wow!
Wow!! what great service both times or ordering form this great company .Fran who twice Iv dealt with is amazing, she is a big inspiration , a very big credit to the company. A big thanks to Fran from my ordering to receiving my good she kept me informed. Great company!! Highly recommended.
31 de julho de 2024
Resposta da Floorsave
Thank you for such a lovely review. We are really happy that you came back to order again and were pleased with our service. It does make a difference to us hearing from customers, good and bad (although obviously it's nicer when they are happy!) Thanks again.
Kind regards,
The Floorsave Team.
quick mail.
29 de julho de 2024
Resposta da Floorsave
Thanks for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Resposta da Floorsave
Thanks very much for taking the time to review our service, we are glad you were happy with it!
Kind regards,
The Floorsave Team.
Sample sent as requested
Only requested a sample but it came quickly and well packed/labelled. Product looks good - just need to make a decision!
22 de julho de 2024
Resposta da Floorsave
Thanks for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Great and friendly staff at…
Great and friendly staff at southborough branch. Helped with storing panels for 2 weeks and no issue with return of panels not used
24 de junho de 2024
Resposta da Floorsave
Thanks for your review. We can normally store goods in our showroom or at the warehouse for a few weeks. Thanks for coming into store to pick up.
Kind regards,
The Floorsave team.
start to finish
made my order and made a mistake at the check out company emailed with a response remade the same order customer service was good, checked the order went through notified with another email it did then, i arranged the delivery a week later had no problems with delivery floor down not much waste satisfied with the whole process
7 de junho de 2024
Resposta da Floorsave
Thank you for taking the time to review our service. We are glad we were able to help and get the correct order out to you. We hope you are happy with your flooring.
Kind regards,
The Floorsave Team.
Resposta da Floorsave
Thanks for your review. We are happy we were able to get this delivered to our showroom for you, thanks for collecting so promptly. We hope you love your flooring.
Kind regards,
The Floorsave Team.
Easy order system and excellent…Vinyl Flooring enquiry.
Easy order system and excellent delivery service.
1 de julho de 2024
Resposta da Floorsave
Thank you for your review, please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Fantastic service
Fantastic service! Samples arrived next day, order also delivered fast and the flooring is a great quality.
Highly recommend
14 de junho de 2024
Resposta da Floorsave
Thank you very much for your review. We are glad you are happy with our service.
Kind regards,
The Floorsave Team.
Samples
I ordered some samples that arrived very quickly. From the samples the flooring appears good quality with lovely textures. I’m yet to decide which one to order
8 de junho de 2024
Resposta da Floorsave
Thank you for your review. Please let us know if you need any further help or advice to help you choose.
Kind regards,
The Floorsave Team.
Sample Product arrived quickly and they…
Sample Product arrived quickly and they were the only company that offered a comprehensive range of flooring closest to my requirements
30 de maio de 2024
Resposta da Floorsave
Thank you for your review. Please let us know if you need any more help with your flooring.
Kind regards,
The Floorsave Team.
The lady who took my order was very…
The lady who took my order was very helpful. The service overall was amazing, not often you get personal service nowadays! Everything from order to delivery was spot on. Will be using again !!!
14 de junho de 2024
Resposta da Floorsave
Thanks so much for your lovely review. We are glad that you were happy with our service and happy to share your views. Thanks again.
The Floorsave Team.
Sent off for some samples
Sent off for some samples, which arrived very quickly. Thanks
13 de junho de 2024
Resposta da Floorsave
Thank you for your review.Please do let us know if you need any further help with your flooring.
Kind regards,
The Floorsave Team.
Quality of samples helped us decide to…
Quality of samples helped us decide to buy from this company. The SPC flooring was thicker and cheaper then other websites. Very quick to sending samples and replying to emails. Amanda reserved the flooring we wanted as they are sold out very quickly.
13 de junho de 2024
Resposta da Floorsave
Thanks for taking the time to review our service and products. We can normally reserve products if customers need a little more time or if the products are selling quickly.
Kind regards,
The Floorsave Team.
A quick and prompt response.
A quick and prompt response, Knowledgeable staff, Complete professional thank you very much.
28 de maio de 2024
Resposta da Floorsave
Thank you for taking the time to review our service. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
This company went over and above my…
This company went over and above my expectations, on customer service and arrangements on the delivery, would recommend on every aspect, based on my experiences with Floorsave
7 de junho de 2024
Resposta da Floorsave
Thank you for taking the time to review our service. We are glad that you are happy with your flooring and the service proceeding!
Kind regards, The Floorsave Team.
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