Big thanks to Fran for a very straightforward purchasing and delivery experience. I rarely write reviews, but have been really impressed with Floorsave from start to finish. Their free samples were be... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Very pleased with our purchase, but still yet to install the click and lock tiles. 30 year warranty for residential use and 10 year warranty on commercial use. 100% waterproof. Built in underlay. What... Ver mais
A empresa respondeu
Not used the tiles yet but delivery was excellent driver even put the tiles in my garage. BRIAN
We started off with samples from Floorsave, they arrive within a couple of days fully and professionally marked. A lot of other companies send out samples with no name on so you have to check what you... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
One of the leading wood and laminate flooring suppliers online, we also offer a wide range of flooring accesories to complete. Established in 1993, Floorsave offers expert advice as well as quality products at low prices.
Floorsave - Customer service
Escrito pela empresa
- Excellent customer service
- Due to our wide range of flooring knowledge floorsave.co.uk can offer expert advice on all your wood or laminate flooring needs.
Fast shipping
Floorsave can get deliveries to your property within 48 hours of order. (Excludes weekends and Bank Holidays)
Order before 1pm and have your flooring delivered within 2 working days
Informações de contato
84 B&C London road, TN4 0PP, Tunbridge Wells, Reino Unido
- 01892576540
- sales@floorsave.co.uk
- floorsave.co.uk
4,8
Excelente
994 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good customer service
Good customer service. Prompt response to emails. Order was delivered in time
3 de fevereiro de 2025
Resposta da Floorsave
Thank you for taking time to review our service. We hope you are happy with your flooring and will consider us for any future projects.
Kind regards,
The Floorsave Team.
relayin our front lounge area
we are considering relaying our front lounge floor and needed ideas on how to do it .Floorsave , sent samples and advise ,
26 de janeiro de 2025
Resposta da Floorsave
Thank you for taking the time to review our service. Please let us know if you need any further help or samples.
Kind regards,
The Floorsave Team.
Resposta da Floorsave
Thanks for taking the time to review our service. We are glad you are happy and hope you love your flooring too.
The Floorsave team.
A great website
A great website. Easy to order a sample which arrived super quickly. Thank you
9 de dezembro de 2024
Resposta da Floorsave
Thanks for your review. Please let us know if you need any further help with your flooring.
Kind regards,
The Floorsave Team.
Resposta da Floorsave
Thanks for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Got the samples quickly..great…
Got the samples quickly..great product..now to save
4 de novembro de 2024
Resposta da Floorsave
Thanks for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Resposta da Floorsave
Thank you for your review. Please let us know if you need any help or advice with your samples.
Kind regards,
The Floorsave Team.
Great communication throughout the…
Great communication throughout the sale, fast delivery times, great products lots of choices.
4 de novembro de 2024
Resposta da Floorsave
Thanks for taking the time to review our service, we are glad you are happy with the flooring too!
Kind regards,
The Floorsave Team.
Samples
Received samples on time although they weren't suitable for my project.
8 de novembro de 2024
Resposta da Floorsave
Thanks for your review. Please let us know if we can be of any help for any future projects you have.
Kind regards,
The Floorsave Team.
Speedy delivery
Speedy delivery, flooring was great to fit and a brilliant price
5 de novembro de 2024
Resposta da Floorsave
Thanks for taking the time to review our flooring and service. We are glad you are happy with it. Please send us some photos if you can, we love to see the finished project.
Kind regards,
The Floorsave Team.
Quick efficient response
4 de novembro de 2024
Resposta da Floorsave
Thanks for your review.
Please let us know if you need any further help or advice for your flooring.
Kind regards,
The Floorsave Team.
Great experience (yet again!)
Great experience (yet again!). Great products, very reasonably priced with fantastic customer service. We were rung within a day of ordering to arrange delivery, everything was fully explained and the experience matched the promise. HIGHLY recommended.
24 de outubro de 2024
Resposta da Floorsave
Thanks very much for your review. We are really glad that you are happy with your flooring and our service.
Kind regards,
The Floorsave Team.
Very helpful
21 de outubro de 2024
Resposta da Floorsave
Thank you for your review. We are always happy to help with any enquiries online or over the phone.
Kind regards,
The Floorsave Team.
Excellent customer service and high quality product
The laminate I wanted was not in stock. I called Floorsave to find out when it would next be back in stock and the lady I spoke to went out of her way to locate me some. Excellent customer service throughout. Quick delivery of samples and final order. I am not a DIYer yet the laminate was easy to lay and it looks amazing! I will definitely be buying more from this company again.
2 de agosto de 2024
Resposta da Floorsave
Thanks for taking the time to review our service. We are glad that we were able to help source the product for you and that you are happy with the result.
Kind regards,
The Floorsave Team.
Resposta da Floorsave
Thanks for your review, we are glad you are happy with our service and we know your flooring too!
Kind regards,
The Floorsave Team.
Excellent all round!
Excellent customer service, from prompt delivery of free samples, to telephone support with order and queries. Floorsave always provide a prompt reply and are always so helpful. Delivery is fast as well and their prices are excellent. I love the new flooring. The quality is great. Cannot fault them.
7 de outubro de 2024
Avaliação não solicitada
Resposta da Floorsave
Thank you for your lovely review. We are glad that you were happy with the service and flooring! It really does make a difference to hear back from customers.
Kind regards,
The Floorsave team.
Friendly and efficient
After months of indecision, we finally made our choice of aged oak engineered boards (at a considerably lower price than the competition). Friendly and efficient help on the phone - item in stock and available for delivery in two or three days. Needed to change the delivery date, which was quickly rearranged with no trauma. Only potential problem was that we were told to expect a Transit van which could access our drive in a small lane, but it turned out to be a tail-lift truck, which we saw slow down but go past as it would have blocked the lane. Some time later, we saw the cheerful driver wandering down the lane, towing a motorised pallet trolley. If it had been at school run time he would have been taking his life in his hands! But as it turned out - all good. Another few months, and I might get to putting it down..............
24 de setembro de 2024
Resposta da Floorsave
Thanks for taking the time to review our service. We are glad you were happy with the process and really glad that the delivery driver was helpful and cheery! We rely on third party couriers so it's good to have nice feedback for them too.
Kind regards,
The Floorsave team.
Excellent service from Fran throughout…
Excellent service from Fran throughout the process and great quality product delivered swiftly and undamaged. I would definitely recommend Floorsave.
2 de setembro de 2024
Resposta da Floorsave
Thanks for your lovely review. We are glad we were able to help you with your flooring, we hope you are happy with the finished product.
Kind regards,
The Floorsave Team.
Great product and services
I am super happy with my engineered wood floor. I have ordered 150mm x 18/5mm x random lengths Rustic Oak Lacquered Rustic Grade Engineered Multiply Wood Flooring. It looks very nice in my bedroom. The ladies at the reception were very helpful and responsive and clarified all my questions. The delivery was on time. Stellar experience.
3 de setembro de 2024
Resposta da Floorsave
Thanks for taking the time to review us. We are glad that you are happy with your flooring and the service, it really does make a difference to hear back, good or bad!
Kind regards,
The Floorsave Team.
Resposta da Floorsave
Thanks for your review. We are glad you are happy with our service and hope you love your flooring.
Kind regards,
The Floorsave team.
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