We’ve just had our third flooring order from Floorstore fitted today. Always great service from Mike in store who has the patience of a saint, nothing is too much trouble. Simon the surveyor who is al... Ver mais
A empresa respondeu
Localização
Trocar localização91 Roseville Road, Sheepscar, LS8 5DR Leeds, West Yorkshire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Thanks to everyone at Floorstore. Everything went so smoothly...From choosing the laminate, to placing the order, to measuring, and to fitting. The two lovely young men came to fit the laminate were p... Ver mais
A empresa respondeu
I had a great experience at the Roseville Road Floor store thanks to Mike and Jonny. Both were genuinely helpful, knowledgeable, and went out of their way to make the process easy from start to fini... Ver mais
A empresa respondeu
Excellent service from Jonny at Floorstore Leeds and Vinnie and John from the floor laying contractor. We ordered Invictus Ultimus LVT in Majestic Oak in herringbone pattern. It looks great so very ha... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Pisos
- Loja de Camas
- Loja de Carpetes
- Empreiteira para Instalação e Reparo de Pisos
- Fornecedor de pisos de madeira e laminados
Escrito pela empresa
The Floorstore, Leeds’ 18,000 square foot showroom is seen to be a leading light in developing flooring tailored to the customer’s requirements, with colour, design and texture as a priority. Here we pride ourselves on offering the highest quality products at the best prices, fitting and delivering throughout the UK on a daily basis to both domestic and commercial customers. Our sales team share over 150 years of collective knowledge in the flooring sector, enabling us to answer any queries that you may have.
We've Got You Covered
Escrito pela empresa
- Price Match Promise
- Found the same floor cheaper elsewhere? Speak to one of our friendly team in store about our Price Match Promise. We will happily match the price of a product at a competitor that is in stock and available within a 10 miles radius of the Floorstore.
- Flexible Finance
- We have a great range of flexible finance options available for our customers to help them spread the cost of their new carpet or flooring including 0% interest free and Buy Now Pay Later options, see our website for further information.
- Measuring & Estimating Service
- Not sure how much carpet or flooring you need? We offer a free, no obligation measuring and estimating service, simply pop into one our stores to find out more.
- Fitting Service
- We work with a range of hand chosen fitters across Yorkshire so we can arrange for your new floor to be installed so you can sit back and enjoy your new floor. Pop in store and speak to one of our team of friendly experts to find out more.
- Blue Light & Armed Forces Discount
- We’re proud to support those who serve our great nation, so if you work for the NHS, Emergency Services or Armed Forces then you could save up to 10% on flooring and beds. Just speak to a member of the team in store and they will be happy to assist you.
Informações de contato
91 Roseville Road, Sheepscar, LS8 5DR, Leeds, West Yorkshire, Reino Unido
- 01132186210
Get FREE underlay on any flooring order
4,7
Excelente
50 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 91% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
third flooring order…
We’ve just had our third flooring order from Floorstore fitted today. Always great service from Mike in store who has the patience of a saint, nothing is too much trouble. Simon the surveyor who is always on time and always ready to answer questions and give good advice. Great team of fitters today in Mark and Adam who took great care in fitting our carpet and vinyl to make sure it was fitted perfectly despite there being a few tricky areas and made sure everything was tidied up before leaving. I would definitely have them fit any future flooring for us.
1 de julho de 2026
Avaliação não solicitada
Resposta da Floorstore - Leeds
Thank you so much for taking the time to leave us such a lovely review. We’re delighted to hear that you’ve chosen Floorstore for your third flooring order and that you’ve continued to receive great service from the team.
We’ll be sure to pass your kind words on to Mike, Simon, Mark and Adam. It’s great to hear they were helpful, professional and took such care with the fitting, especially in the trickier areas.
Thank you again for your continued support, we really appreciate it and would be more than happy to help with any future flooring projects.
Thanks to everyone at Floorstore
Thanks to everyone at Floorstore. Everything went so smoothly...From choosing the laminate, to placing the order, to measuring, and to fitting. The two lovely young men came to fit the laminate were polite and professional. The laminate was fitted in a couple of hours. Very happy with Floorstore staff and the job they've done.
18 de fevereiro de 2026
Resposta da Floorstore - Leeds
Thank you for your wonderful review! We’re delighted to hear everything went smoothly from start to finish, from choosing your laminate and placing the order through to measuring and fitting.
It’s fantastic to know our fitting team were polite, professional, and completed the installation to such a high standard. We’ll be sure to pass on your kind words to everyone involved.
Thank you for choosing Floorstore. We’re so pleased you’re happy with your new flooring and the service you received!
Excellent service from Floorstone Leeds
Excellent service from Jonny at Floorstore Leeds and Vinnie and John from the floor laying contractor. We ordered Invictus Ultimus LVT in Majestic Oak in herringbone pattern. It looks great so very happy. The advice offered by Vinnie on how to look after our floor has been appreciated. The only negative was delay in the provision of the matching wood door and step plinth, but we were given temporary plinths and whilst it was provided a few weeks after the original fitting date I am very happy with the final result. Note: I understand due to the delays in getting these wood effect plinths Floorstore will no longer be providing these which is a disappointment as I wouldn't have placed an order without.
21 de maio de 2026
Avaliação não solicitada
Resposta da Floorstore - Leeds
Hi Catherine,
Thank you for your detailed review! We’re delighted to hear you were happy with the service provided by Jonny, Vinnie, and John, and that you love your new Invictus Ultimus LVT in Majestic Oak herringbone.
It’s great to know the advice and workmanship from the team made such a positive impression, and that you’re pleased with the final result. We also appreciate your patience regarding the delay with the matching door bars and step plinths. Unfortunately, supply issues with these accessories have caused delays beyond our control, which is why we’ve made the decision to no longer offer them moving forward.
Thank you again for your understanding and for choosing Floorstore. We really appreciate your feedback and hope you enjoy your new flooring for many years to come!
Great personal service from
Great personal service from
Jonny and Mike today, thank you. Very helpful, patient and knowledgeable.
29 de abril de 2026
Avaliação não solicitada
Resposta da Floorstore - Leeds
Hi Helen,
Thank you for your lovely review! We’re so pleased to hear you received great personal service from Jonny and Mike.
It’s great to know they were helpful, patient, and knowledgeable throughout your visit. We really appreciate your feedback and hope to see you again soon!
I had a great experience at the…
I had a great experience at the Roseville Road Floor store thanks to Mike and Jonny. Both were genuinely helpful, knowledgeable, and went out of their way to make the process easy from start to finish. They took the time to understand what I needed, offered practical advice without any pressure, and made sure everything was clear and straightforward.
Customer service like this is rare—friendly, efficient, and actually focused on getting the right outcome rather than just making a sale. A real credit to the store. Would definitely recommend!
28 de abril de 2026
Avaliação não solicitada
Resposta da Floorstore - Leeds
Hi Claire,
Thank you for your fantastic review! We’re delighted to hear you had such a great experience at our Roseville Road store with Mike and Jonny.
It’s great to know they took the time to understand your needs and provide helpful, no-pressure advice to make the process easy and straightforward. We’re especially pleased to hear their service stood out—feedback like this really means a lot to the team.
We truly appreciate your recommendation and hope to see you again in the future!
Resposta da Floorstore - Leeds
Hi,
Thank you for your great review! We’re really pleased to hear you received excellent service from the team at Floorstore Leeds.
We’ll be sure to pass on your feedback—if you need anything else, we’re always here to help!
Poor at resolving issues
Very responsive during sales but less so with after care. Two fitting issues that we were left to resolve ourselves. I also like the LVT floor but the idea that it is scratch resistant is inaccurate.
12 de abril de 2025
Resposta da Floorstore - Leeds
Hi Hannah,
Thank you for your feedback.
We’re pleased to hear you were happy with the initial service and that you like your LVT flooring.
We’re sorry to hear you feel the aftercare did not meet your expectations. In terms of fitting, this is carried out by independent contractors, and we always recommend raising any issues directly at the time so they can be addressed promptly.
While LVT is designed to be durable and hard-wearing, like all flooring it is not completely scratch-proof and can be affected by certain conditions and usage.
We appreciate your comments and your support.
So we went to floor store and over…
So we went to floor store and over measured my flat because I knew absolutely full well I'd need to. Since we measured it for all rooms our bathroom was renovated so we didn't need to do the bathroom in my mind thinking we'd have enough now.
We managed to do two rooms and the hallway with one single plank left. So no kitchen area done.
4 stars because we paid off monthly and they were pretty sound people just didn't estimate enough I have no clue how.
10 de abril de 2026
Resposta da Floorstore - Leeds
Hi Dave,
Thank you for your feedback.
We’re pleased to hear you found the team helpful and that the payment process worked well for you.
In terms of quantities, flooring estimates can vary depending on layout, cuts, and any changes made after measuring, which can sometimes affect how far the material goes.
We appreciate your comments and your support — thank you again!
Good service
Friendly, helpful service. That's why I've used Floorstore twice now for carpets and underlay. Plus their prices are very competitive. There is also free parking at their Leeds store.
10 de julho de 2025
Resposta da Floorstore - Leeds
Hi Leon,
Thank you so much for your lovely review.
We’re delighted to hear you’ve chosen us more than once and that you’ve been happy with both the service and our competitive prices.
It’s great to know the free parking at our Leeds store made things even more convenient!
We truly appreciate your continued support and look forward to seeing you again soon!
WGreat sore with so much choice.hen the flooring I originally chose…
When the flooring I originally chose was unavailable, Floorstore gave me a more expensive floor for the same price.
Staff at Leeds were amazing.
8 de novembro de 2025
Resposta da Floorstore - Leeds
Hi Janice,
Thank you for your fantastic review.
We’re so pleased we could offer you an alternative and make sure you still got a great product at the same price.
It’s great to hear the team at our Leeds store looked after you so well — we really appreciate your support and hope to see you again soon!
Excellent from start to finish
The service was top class and the whole experience very easy
16 de março de 2026
Resposta da Floorstore - Leeds
Thank you for your fantastic feedback! We're so pleased to hear you found the whole experience smooth and easy from start to finish.
Providing top-class service is what we strive for, so it’s great to know we delivered. We really appreciate your support and hope to help again in the future!
Resposta da Floorstore - Leeds
Hi Kevin,
Thank you for your lovely review.
We’re so pleased to hear you received great service and helpful advice.
We really appreciate your feedback and hope to see you again soon!
Exceptional service and expertise
We are very pleased with our recent purchase of LVT flooring from Simon earlier this January. He is knowledgeable and kept us updated on the order and the delivery. That's why we have come back to obtain a quote for carpet installation in our bedrooms. Simon's comprehensive explanation of various carpet types has helped us decide on what we need. We highly recommend visiting Floorstore in Leeds for such services!
2 de fevereiro de 2026
Avaliação não solicitada
Resposta da Floorstore - Leeds
Thank you so much for your fantastic review.
We’re delighted to hear you were so pleased with your LVT flooring purchase and that Simon was able to provide knowledgeable advice and keep you updated throughout the ordering and delivery process. It’s great to know his detailed explanation of the carpet options has also helped you choose the right product for your bedrooms.
We really appreciate your recommendation and look forward to helping you again with your carpet installation. Thanks again for choosing Floorstore Leeds!
Very friendly and informative.
Very friendly and informative.
The sws assistant we dealt with was very helpful and was very informative and advised us which would be the best type of flooring for the room we were looking at
7 de fevereiro de 2026
Resposta da Floorstore - Leeds
Thank you for your kind review.
We’re so pleased to hear that our staff was friendly, helpful, and able to guide you towards the best flooring option for your room. Providing clear, informative advice to help our customers make confident decisions is something we really pride ourselves on.
We appreciate you taking the time to share your experience and look forward to helping you again in the future.
Good service
Good service, didn't try the big sell, just let us browse and answered questions when asked them.
6 de fevereiro de 2026
Resposta da Floorstore - Leeds
Thank you for your kind review.
We’re really pleased to hear that you felt comfortable browsing and that our team was able to support you without any pressure. We appreciate you taking the time to share your feedback and hope to see you again soon.
Really great service from Floorstore
Really great service from everyone at Floorstore on Roseville Road in Leeds. They have a wonderful showroom with loads of choices (Real wood flooring, LVT, vinyl boards, beautiful carpets etc).
Mike helped us choose a floor within our budget for our living room and gave us time and space to review our options.
We booked a free survey to check our sub floor and to measure up, booked with a fitter quickly, floor was installed and looks amazing, whole process was so quick and seamless. They made it super easy from start to finish. Mike and his colleagues answered all of my questions and we really appreciated the teams kind help and expertise.
30 de janeiro de 2026
Avaliação não solicitada
Resposta da Floorstore - Leeds
Hi Sophie,
Thank you for your lovely feedback! We’re so pleased you had a great experience with our Roseville Road team and that Mike helped you find the right floor within budget. It’s fantastic to hear that everything from the survey to installation went smoothly and you’re happy with the result. We really appreciate your support!
Great customer service in store
Great customer service in store. Helped us with options available to us and information on fitting.
31 de janeiro de 2026
Avaliação não solicitada
Resposta da Floorstore - Leeds
Thank you for your kind review! We’re so pleased our team could help you explore the options and provide clear information about fitting. We appreciate your support and look forward to helping you again in the future!
"I highly recommend this store and…
"I highly recommend this store and their services! From my first visit through to the final installation, the service and communication have been of a very high standard.
Manny, the sales manager, made the entire process incredibly easy and straightforward for me. He went above and beyond to ensure I got the best deal possible. If you're looking for professional service and a seamless experience, this is the place to go!"
2 de dezembro de 2025
Avaliação não solicitada
Resposta da Floorstore - Leeds
Hi Taj,
Thank you so much for your wonderful recommendation! We’re delighted to hear you had such a positive experience from your first visit right through to installation. Manny will be especially pleased to know his support, communication, and effort to secure the best deal made the process easy and straightforward for you. We truly appreciate your kind words and look forward to helping you again in the future!
Friendly and helpful staff
Friendly and helpful staff who responded very quickly to any queries we had. They provided a fast and efficient service and the fitters were also excellent. They did a great job fitting the carpets and tidied up very well afterwards.
19 de janeiro de 2026
Resposta da Floorstore - Leeds
Hi Therese,
Thank you for your wonderful feedback. We’re so pleased to hear our team were helpful and responsive, and that the fitters did a great job and left everything tidy.
Your kind words mean a lot — we really appreciate your support.
Great service and good prices.
Great service and good prices.
Lots of useful advise offered too
15 de janeiro de 2026
Resposta da Floorstore - Leeds
Hi Simon
Glad to hear the team were on hand to give the advice you needed.
Regards
Liz
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.