Quality flooring at affordable prices & helpful guidance from experienced staff. Thanks to John who made the process so hassle free & easy & very pleased with our choice. Well recommended & well worth... Ver mais
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Veja o que dizem as avaliações
I made a trip out to floorstore to look for some carpets where i was helped by Jake. I wasn’t rushed and was given some advice about what would be the best options for what I was looking for. He helpe... Ver mais
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Manny was absolutely great at helping us choose a carpet. He was super friendly and really professional. Thanks so much ☺️
A empresa respondeu
Exceptional service from start to finish. The staff at Floorstore, Cross Gates were very helpful and knowledgable. Rob came out quickly to measure up and give a quote, he was professional and friendly... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Pisos
- também em
- Empreiteira para Instalação e Reparo de Pisos
- Fornecedor de pisos de madeira e laminados
- Loja de Camas
- Loja de Carpetes
Sobre Floorstore
Escrito pela empresa
Floorstore - Harrogate Floorstore - Leeds Floorstore - Wakefield Floorstore Outlet - Crossgates Floorstore Outlet - Leeds
Floorstore is proud to be family run since 1961, providing the largest selection of flooring in Yorkshire with 6 stores across Leeds, Wakefield and Harrogate plus a trade counter in Leeds.
We stock floors from some of the best flooring and carpet brands including Amtico, Karndean, Kahrs, Quick-Step, Invictus, Abingdon, Cormar & Victoria Design Floors.
From elegant, engineered wood and luxury vinyl to modern and soft, stylish carpets, when it comes to fantastic flooring, we’ve got you covered. We also offer a great range of rugs, remnants and roll vinyl. Plus our Wakefield store offers a dream selection of beds too!
Whether you’re planning your next DIY project or need full service fitting, our in-store team are on hand to help you find your perfect flooring or carpet. We also price match and offer a great range of flexible finance options so getting your new floor couldn’t be easier.
We've Got You Covered
Escrito pela empresa
- Price Match Promise
- Found the same floor cheaper elsewhere? Speak to one of our friendly team in store about our Price Match Promise. We will happily match the price of a product at a competitor that is in stock and available within a 10 miles radius of the Floorstore.
- Flexible Finance
- We have a great range of flexible finance options available for our customers to help them spread the cost of their new carpet or flooring including 0% interest free and Buy Now Pay Later options, see our website for further information.
- Measuring & Estimating Service
- Not sure how much carpet or flooring you need? We offer a free, no obligation measuring and estimating service, simply pop into one our stores to find out more.
- Fitting Service
- We work with a range of hand chosen fitters across Yorkshire so we can arrange for your new floor to be installed so you can sit back and enjoy your new floor. Pop in store and speak to one of our team of friendly experts to find out more.
- Blue Light & Armed Forces Discount
- We’re proud to support those who serve our great nation, so if you work for the NHS, Emergency Services or Armed Forces then you could save up to 10% on flooring and beds. Just speak to a member of the team in store and they will be happy to assist you.
Informações de contato
Get FREE underlay on any flooring order
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 85% das avaliações negativas
Normalmente responde dentro de 48 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Really great in the store today
Really great in the store today, found a bargain piece exactly the size we wanted, helpful advice on the carpet, underlay options, fitting and delivery.
25 de agosto de 2026
Avaliação não solicitada
Resposta da Floorstore
Thank you for the wonderful review! We’re delighted you found the perfect bargain and received helpful advice on the carpet, underlay, fitting and delivery. We hope you enjoy your new flooring!
Excellent customer service
Excellent customer service. The man who served us was very polite and informative. Would definitely recommend this place
24 de agosto de 2026
Avaliação não solicitada
Resposta da Floorstore
Thank you for your lovely review! We’re delighted you received polite, informative service at Floorstore. We really appreciate your recommendation and look forward to welcoming you back soon.
Amazing experience
Amazing experience! Great showroom with fantastic choice & easy layout. Sean was patient, knowledgeable and extremely friendly. Brilliant customer service & would definitely recommend.
24 de agosto de 2026
Avaliação não solicitada
Resposta da Floorstore
Thank you for your wonderful review! We’re delighted you enjoyed visiting our showroom and found the choice and layout helpful. It’s fantastic to hear that Sean provided such friendly, knowledgeable service, we’ll be sure to share your kind words with him. Thank you for recommending Floorstore!
Poor fitting …
The sale staff were great but unfortunately the fitting team let them down there have not put any carpet grips down and have got glue all over the tresshold strip and it is lifting at one end
When I spoke with the fitting team there said no grips put down because its a concrete floor but we have alway had grips put down before
There said there sort the tresshold out but still have not turned up yet to put it right
14 de agosto de 2026
Avaliação não solicitada
Resposta da Floorstore
We’re sorry to hear about the issues with your fitting, particularly after such a positive experience with our sales team. This isn’t the standard of service we aim to provide, and we understand your frustration that the threshold strip has still not been put right. Please contact your local store with your order details so the team can investigate and arrange for the outstanding work to be resolved as soon as possible.
Super-helpful staff
The ?manager Andy was extremely helpful, patient, and well-informed. We've already placed a follow-up order.
18 de agosto de 2026
Resposta da Floorstore
Thank you for your lovely review! We’re delighted to hear that Andy was helpful, patient and knowledgeable throughout your visit. Your follow-up order is a wonderful compliment, and we really appreciate your continued custom.
We have bought laminate flooring for…
We have bought laminate flooring for our house project. In store they have a great selection of different floor types. The overall purchase process was very quick and we were offered to pick up our order promptly next day.
22 de agosto de 2026
Avaliação não solicitada
Resposta da Floorstore
Thank you for your fantastic review! We’re delighted you were pleased with our wide selection and found the whole purchasing process quick and straightforward. We hope your new laminate flooring looks wonderful in your home!
John
John, was expectionly helpful, very knowledgeable and clear. Really able to make my decision.
22 de agosto de 2026
Avaliação não solicitada
Resposta da Floorstore
Thank you for your lovely review! We’re delighted to hear that John was so helpful, knowledgeable and clear, making your decision that much easier. We’ll be sure to pass your kind feedback on to him.
Bought my laminate great prices good…
Bought my laminate great prices good staff
22 de agosto de 2026
Avaliação não solicitada
Resposta da Floorstore
Thank you for your kind review! We’re delighted you were happy with our prices and the service from our team. We hope you love your new laminate flooring!
Found exactly what I needed at very…
Found exactly what I needed at very short notice. Manny was super helpful and I'd recommend floorstore to anyone
22 de agosto de 2026
Avaliação não solicitada
Resposta da Floorstore
Thank you for your fantastic review and recommendation! We’re delighted that you found exactly what you needed at short notice and that Manny was so helpful. We’ll be sure to pass your kind feedback on to him.
10/10 service
10/10 service. John helped us pick the perfect carpet, taking the time to explain which carpet would best suit our needs and had a lot of patience during the process. Great salesman!
22 de agosto de 2026
Avaliação não solicitada
Resposta da Floorstore
Thank you for your fantastic 10/10 review! We’re delighted that John took the time to help you choose the perfect carpet for your needs. We’ll be sure to pass your kind comments on to him. We hope you love your new flooring!
Andy has been an amazing help
Andy has been an amazing help. Made the process really quick and easy. He was really helpful with our choices throughout the process. Would strongly recommend booking through the floor store if you’re changing your flooring.
22 de agosto de 2026
Avaliação não solicitada
Resposta da Floorstore
Thank you for your wonderful review and recommendation! We’re delighted that Andy made the whole process quick and easy while helping you choose the right flooring. We’ll be sure to pass your lovely feedback on to him.
Fantastic service and fitting
Fantastic service at the store and fantastic fitting. Staff at Floorstore Outlet Leeds have been knowledge and helpful to get the most out of the living room carpet to include a small hallway carpeted for my mums small flat.
Aditionally, my whole house has been carpeted at different times by this store too.
Prices here are better than anywhere else I have been for the same carpets and vinyl. I travel from Harrogate to Leeds every time because they are the best.
22 de agosto de 2026
Avaliação não solicitada
Resposta da Floorstore
Thank you for such a fantastic review and for continuing to choose our Floorstore Outlet Leeds team! We’re delighted that our staff and fitters have consistently provided knowledgeable, helpful service and excellent value. It’s wonderful that we could make the most of your mum’s carpet and help with the flooring throughout your own home. Your journeys from Harrogate and your continued loyalty mean a great deal to us!
Good laminte and carpets will…
Good laminte and carpets will definitely recommend
22 de agosto de 2026
Avaliação não solicitada
Resposta da Floorstore
Thank you for your kind review and recommendation! We’re delighted you’re happy with our laminate and carpets, and we hope to welcome you back again in the future.
Good service from manny and Andy well…
Good service from manny and Andy well recommended
22 de agosto de 2026
Avaliação não solicitada
Resposta da Floorstore
Thank you for your kind review and recommendation! We’re delighted that Manny and Andy provided such good service, and we’ll be sure to pass your lovely feedback on to them.
Great service let us in at 9am
22 de agosto de 2026
Avaliação não solicitada
Resposta da Floorstore
Thank you for your kind review! We’re pleased our team could welcome you in at 9am and provide great service. We hope to see you again!
Very helpful
Very helpful, polite, gave us the right amount of information, ended up ordering not just due to price but because of the customer service.
18 de agosto de 2026
Avaliação não solicitada
Resposta da Floorstore
Thank you for your wonderful review! We’re delighted that our team was helpful, polite and provided all the information you needed without overwhelming you. It’s especially lovely to know that our customer service, as well as our pricing, helped you choose Floorstore. We truly appreciate your order!
Relaxed experience
Non pushy, helpful advice given. Good choice of flooring at good prices. Bonus we found what we wanted in the sale. Very happy customer, thanks 😊
20 de agosto de 2026
Avaliação não solicitada
Resposta da Floorstore
Thank you for your lovely review! We’re delighted you enjoyed a relaxed, pressure-free experience and found our advice helpful. It’s wonderful to hear you discovered the perfect flooring at a great sale price. We hope you love your new floor! 😊
Very good service
Very good service. Lovely friendly staff and Colin was very helpful in choosing my laminate floor.
20 de agosto de 2026
Avaliação não solicitada
Resposta da Floorstore
Thank you for your lovely review! We’re delighted you received such friendly and helpful service. We’ll be sure to pass your kind comments on to Colin, and we hope you love your new laminate flooring!
Excellent service
Excellent service - Andy was really helpful, friendly and knowledgable . Would recommend !
19 de agosto de 2026
Avaliação não solicitada
Resposta da Floorstore
Thank you for your fantastic review and recommendation! We’re delighted Andy provided such helpful, friendly and knowledgeable service. We’ll be sure to pass your kind comments on to him!
Resposta da Floorstore
Thank you for your kind review! We’re delighted Andy was so helpful. We’ll be sure to pass your feedback on to him!
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