Quality flooring at affordable prices & helpful guidance from experienced staff. Thanks to John who made the process so hassle free & easy & very pleased with our choice. Well recommended & well worth... Ver mais
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Veja o que dizem as avaliações
I made a trip out to floorstore to look for some carpets where i was helped by Jake. I wasn’t rushed and was given some advice about what would be the best options for what I was looking for. He helpe... Ver mais
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Went into Floorstore today after being given a personal recommendation. As soon as I entered the store I was greeted by John. John was attentive,knowledgable and discussed various options available.... Ver mais
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Paul was excellent in store found us a suitable alternative to a much more expensive carpet we were matching up & gave us a competitive quote against a floor we were quoted for as well. Knowledgeable,... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Pisos
- também em
- Empreiteira para Instalação e Reparo de Pisos
- Fornecedor de pisos de madeira e laminados
- Loja de Camas
- Loja de Carpetes
Sobre Floorstore
Escrito pela empresa
Floorstore - Harrogate Floorstore - Leeds Floorstore - Wakefield Floorstore Outlet - Crossgates Floorstore Outlet - Leeds
Floorstore is proud to be family run since 1961, providing the largest selection of flooring in Yorkshire with 6 stores across Leeds, Wakefield and Harrogate plus a trade counter in Leeds.
We stock floors from some of the best flooring and carpet brands including Amtico, Karndean, Kahrs, Quick-Step, Invictus, Abingdon, Cormar & Victoria Design Floors.
From elegant, engineered wood and luxury vinyl to modern and soft, stylish carpets, when it comes to fantastic flooring, we’ve got you covered. We also offer a great range of rugs, remnants and roll vinyl. Plus our Wakefield store offers a dream selection of beds too!
Whether you’re planning your next DIY project or need full service fitting, our in-store team are on hand to help you find your perfect flooring or carpet. We also price match and offer a great range of flexible finance options so getting your new floor couldn’t be easier.
We've Got You Covered
Escrito pela empresa
- Price Match Promise
- Found the same floor cheaper elsewhere? Speak to one of our friendly team in store about our Price Match Promise. We will happily match the price of a product at a competitor that is in stock and available within a 10 miles radius of the Floorstore.
- Flexible Finance
- We have a great range of flexible finance options available for our customers to help them spread the cost of their new carpet or flooring including 0% interest free and Buy Now Pay Later options, see our website for further information.
- Measuring & Estimating Service
- Not sure how much carpet or flooring you need? We offer a free, no obligation measuring and estimating service, simply pop into one our stores to find out more.
- Fitting Service
- We work with a range of hand chosen fitters across Yorkshire so we can arrange for your new floor to be installed so you can sit back and enjoy your new floor. Pop in store and speak to one of our team of friendly experts to find out more.
- Blue Light & Armed Forces Discount
- We’re proud to support those who serve our great nation, so if you work for the NHS, Emergency Services or Armed Forces then you could save up to 10% on flooring and beds. Just speak to a member of the team in store and they will be happy to assist you.
Informações de contato
Get FREE underlay on any flooring order
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 85% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Exceptional service from start to finish
Exceptional service from start to finish. The staff at Floorstore, Cross Gates were very helpful and knowledgable. Rob came out quickly to measure up and give a quote, he was professional and friendly and gave us a great deal. Fitting was arranged promptly, the fitter was a credit to the company his work was second to none. The flooring looks amazing. Thank you Floorstore.
3 de agosto de 2026
Avaliação não solicitada
Resposta da Floorstore
Thank you, Luke, for such a fantastic review! We’re delighted to hear you received exceptional service from our Cross Gates team from start to finish. It’s great to know Rob was helpful, professional and able to get everything arranged quickly, and that you were so pleased with the fitting and finished flooring. We really appreciate your kind words and support, and we’ll be sure to pass your feedback on to the team!
Excellent customer service by Andy.
9 de outubro de 2026
Avaliação não solicitada
Resposta da Floorstore
Thank you, Victor, for your great review! We’re really pleased to hear Andy provided you with excellent customer service. We’ll be sure to pass your kind words on to him!
Great place with great customer…
Great place with great customer service! The guys really look after you well especially if your a returning customer! Oniel is a top lad
9 de outubro de 2026
Avaliação não solicitada
Resposta da Floorstore
Thank you, Sandip, for your brilliant review! We’re so pleased to hear you always feel well looked after when you visit us. We really appreciate your continued support and kind words about Oniel — we’ll be sure to pass them on!
Great customer service from really nice…
Great customer service from really nice people. Highly recommended.
5 de outubro de 2026
Resposta da Floorstore
Thank you, Dean, for your fantastic review! We’re so pleased to hear you received great customer service from our team. We really appreciate your recommendation and support!
John was super helpful when we went in…
John was super helpful when we went in and helped us sort a carpet couldn’t recommend him and the place enough! Thankyou
12 de agosto de 2026
Avaliação não solicitada
Resposta da Floorstore
Thank you for your lovely review, Jessica! We're delighted to hear that John was so helpful and made choosing your new carpet a great experience. We'll be sure to pass on your kind words to him. We really appreciate your recommendation and hope to welcome you back again soon!
Resposta da Floorstore
Thank you for your great review! We're delighted to hear you're happy with our range of products and competitive prices. We really appreciate your feedback and hope to welcome you back again soon!
Friendly, helpful and great choice of products
Wendy at the Harrogate store was so friendly and helpful, made some great suggestions, and loaned us samples to try at home. The store has a wide choice of carpets and flooring at a range of prices - it can be a little bewildering but all the staff are knowledgeable and make it easy to focus on the right range for your budget and room style.
8 de outubro de 2026
Avaliação não solicitada
Resposta da Floorstore
Thank you for your wonderful review, Gill! We're delighted to hear that Wendy and the team at our Harrogate store made your visit such a positive experience. It's great to know their friendly advice, helpful suggestions and range of samples made choosing the right flooring that little bit easier. We'll be sure to pass on your lovely feedback to Wendy and the team. We hope to welcome you back again soon!
Resposta da Floorstore
Thank you for your lovely review, Hannah! We're delighted to hear that Manny provided you with great service. We’ll be sure to pass on your kind words to him. We hope to welcome you back again soon!
Manny was extremely helpful will come…
Manny was extremely helpful will come again
8 de outubro de 2026
Avaliação não solicitada
Resposta da Floorstore
Thank you for your lovely review, Jalil! We're delighted to hear that Manny was so helpful and made your visit a great experience. We’ll be sure to pass on your kind words to him. We look forward to welcoming you back again soon!
Friendly atmosphere
Friendly and willing to help at the selection of the materials
3 de outubro de 2026
Resposta da Floorstore
Thank you, Matthew, for your lovely review! We’re so pleased to hear the team were friendly and helpful when helping you choose the right materials. We really appreciate your feedback and support!
Thank you Jake
Jake was very helpful and gave clear information. He explained everything and was very thorough. The whole experience was excellent.
6 de outubro de 2026
Avaliação não solicitada
Resposta da Floorstore
Thank you for your fantastic review! We’re delighted to hear Jake was so helpful, thorough and clear throughout your visit. We’ll be sure to pass your kind words on to him, and we really appreciate your support!
Resposta da Floorstore
Thank you for your great review! We’re really pleased to hear you had a positive experience and found our team helpful. We really appreciate your support!
Paul in the Wakefield store was…
Paul in the Wakefield store was knowledgeable and very helpful helping me choose the type of flooring and any extras needed. I would definitely recommend shopping there if, like me, you don't really know what you are looking for.
4 de outubro de 2026
Avaliação não solicitada
Resposta da Floorstore
Thank you for your fantastic review! We’re so pleased to hear Paul at our Wakefield store was knowledgeable and helpful in guiding you through the different flooring options and extras. We really appreciate your recommendation and will be sure to pass your kind words on to him!
3rd time we have used this store and…
3rd time we have used this store and always very helpful. Would reconnebd anybody use this store. We have had hard flooring, carpet and a bed.
Staff always polite and very helpful
3 de outubro de 2026
Avaliação não solicitada
Resposta da Floorstore
Thank you for your fantastic review and for choosing us for the third time! We’re delighted to hear our team has always been polite, helpful and able to assist with everything from hard flooring and carpets to a bed. Your continued support and recommendation mean a lot to us, and we look forward to welcoming you back again!
Molly was very helpful and friendly
Molly was very helpful and friendly. She’s an asset to your store
3 de outubro de 2026
Avaliação não solicitada
Resposta da Floorstore
Thank you for your lovely review! We’re so pleased to hear Molly was helpful and friendly. She’s a valued member of the team, and we’ll be sure to pass your kind words on to her!
Resposta da Floorstore
Thank you, David, for your great review! We’re really pleased to hear you were happy with our prices. We really appreciate your support and look forward to welcoming you back again!
Great service and friendly staff.
Great service and friendly staff.
3 de outubro de 2026
Avaliação não solicitada
Resposta da Floorstore
Thank you, Sarah, for your lovely review! We’re so pleased to hear you received great service and found our team friendly. We really appreciate your support and hope to see you again soon!
Great service once again on a good wood.
3 de outubro de 2026
Avaliação não solicitada
Resposta da Floorstore
Thank you, Andrea, for your lovely review! We’re really pleased to hear you received great service once again and were happy with the wood flooring. We really appreciate your continued support!
Jake was very knowledgeable
Jake was very knowledgeable, polite and friendly.
Would highly recommend.
3 de outubro de 2026
Avaliação não solicitada
Resposta da Floorstore
Thank you, Simon, for your great review! We’re delighted to hear Jake was knowledgeable, polite and friendly. We really appreciate your recommendation and will be sure to pass your kind words on to him!
Resposta da Floorstore
Thank you for your great review! We’re so pleased to hear Sean provided excellent service in store. It means a lot to have you back as a repeat customer, and we really appreciate your continued support!
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