What fantastic customer service! We really couldn’t have asked for more from Sarah. We had an urgent dilemma regarding our tickets for our upcoming holiday and, as the office was closed, we sen... Ver mais
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Iv ordered of different site for park tickets before but would just like to say wot an absolutely pleasure it was dealing with this company Floridatix. The lady called Sarah was amazing. So helpful.... Ver mais
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We had an issues with a wrong ticket purchased Matthew Bower was so helpful and helped us to resolve the situation. He was professional cheery and you could tell he cared about his job. Thank you Ma... Ver mais
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A massive thank you to Penny who helped me amend my booking she was kind caring and listened to my issues and she reassured my confidence in my new booking I will recommend her to my colleag... Ver mais
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Detalhes da empresa
Escrito pela empresa
FloridaTix are the UK's leading Florida ticket experts! We specialise in Disney tickets, Universal tickets, SeaWorld tickets & top Florida attractions at unbeatable prices. Book your tickets now with deposits from just £20 per person. Trusted by thousands of UK customers. UK-authorised seller of official Orlando Theme Parks
Informações de contato
First Floor New Oxford House, 16 Waterloo Street, B2 5UG, Birmingham, Reino Unido
- 0330 100 3130
- tickets@floridatix.com
- floridatix.com
4,8
Excelente
694 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 57% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I had a few questions after booking…
I had a few questions after booking Matthew was extremely helpful and even replied on a Sunday afternoon to help answer my queries providing me with detailed answers, making me feel reassured about the whole process, Thank you !
14 de junho de 2026
Avaliação não solicitada
Resposta da FloridaTix
Thank you for your wonderful review.
We're delighted to hear that Matthew was able to answer your questions and provide the reassurance you needed after making your booking. We pride ourselves on delivering excellent customer service, so it's great to know that his detailed responses and willingness to help, even on a Sunday afternoon, made a positive difference to your experience.
Thank you for choosing FloridaTix. We hope you have an amazing trip, and we're here if you need any further assistance.
Problem resolved quickly
Problem resolved quickly, effectively and smoothly by Matthew at FloridaTix. What happened was I had placed an order Thursday for over £500 and no email had arrived, panicking I re checked the screenshot I took, worried it was maybe a fake site, but I realised my Autofill had picked up an email from years ago... so I messaged the company on a Saturday and with 4 hours had my tickets arrive to the correct email! Thank you so much for your quick response and resolving this for us!
13 de junho de 2026
Avaliação não solicitada
Resposta da FloridaTix
Thank you for taking the time to share your experience.
We're delighted to hear that Matthew was able to resolve the issue quickly and efficiently for you. We completely understand how concerning it can be when a confirmation email doesn't arrive, especially after making an important purchase, so we're pleased we could put your mind at ease and get your tickets sent to the correct email address.
We're also glad that our team was able to assist you promptly, even over the weekend. Providing excellent customer service is very important to us, and it's great to hear that Matthew's support made the process smooth and stress-free.
Thank you for choosing FloridaTix. We hope you have a fantastic trip and create some wonderful memories!
Great service very good prices
Great service very good prices. Highly recommend 👌
12 de junho de 2026
Avaliação não solicitada
Resposta da FloridaTix
Thank you for your fantastic review!
We're delighted to hear that you were happy with both our service and our prices. Your recommendation means a great deal to us and we're grateful that you chose FloridaTix for your booking.
We hope you have an amazing trip and look forward to helping you again in the future.
I spoke to Matt today
I spoke to Matt today, and he was a very friendly and helpful gentleman from the outset. I would say he's now close to becoming my second favourite Brummie, behind my team leader, who still holds the top spot!
We had a very engaging conversation regarding the parks and the ticket package I purchased. Matt was extremely informative, took the time to answer my questions, and helped me understand the various options available. We also spoke about a range of related topics, which made the whole process enjoyable and straightforward.
I will likely be calling back to book one additional item once I've crossed the t's and dotted the i's. I also intend to leave a further review after I've had my experience in the parks, as I'll then be able to provide a more complete assessment of how easy everything was to navigate, including the ticketing process and extras such as the weeklies.
Thank you, Matt. You've been fantastic, and I look forward to leaving a follow-up review when I return.
12 de junho de 2026
Avaliação não solicitada
Resposta da FloridaTix
Thank you so much for taking the time to leave such a wonderful review.
We're delighted to hear that Matt provided such a friendly, informative, and enjoyable experience. We're sure he'll be thrilled to know he's earned the title of your "second favourite Brummie"—that's high praise indeed!
At FloridaTix, we strive to provide expert advice and outstanding customer service, so it's fantastic to hear that Matt was able to answer your questions and help you navigate the various ticket and package options available.
We appreciate your trust in us and look forward to helping you with any additional bookings. We hope you have an incredible time on your trip, and we'll look forward to hearing about your experiences when you return.
Thank you again for your kind words and for choosing FloridaTix.
Outstanding service from Jenny
Outstanding service from Jenny. Highly recommend
11 de junho de 2026
Avaliação não solicitada
Resposta da FloridaTix
Thank you for your wonderful review!
We're delighted to hear that you received outstanding service from Jenny. We'll be sure to pass on your kind feedback to her – she will be thrilled to know she made such a positive impression.
Thank you for your recommendation and for choosing FloridaTix. We hope you have a fantastic holiday and look forward to helping you plan your next adventure!
So easy to book my tickets which…
So easy to book my tickets which arrived by email the next day
10 de junho de 2026
Avaliação não solicitada
Resposta da FloridaTix
Thank you for your review!
We're delighted to hear that you found the booking process easy and that your tickets arrived promptly by email. We work hard to make booking attractions as simple and hassle-free as possible, so it's great to know we delivered on that for you.
We hope you have a fantastic time and look forward to helping you book your next adventure with us soon!
The staff were friendly
The staff were friendly, informative and nothing was too much trouble.
Will be back for more tickets soon :)
9 de junho de 2026
Avaliação não solicitada
Resposta da FloridaTix
Thank you for your wonderful review! We're delighted to hear that our team was friendly, informative, and able to help with everything you needed. Providing excellent customer service is something we take great pride in, so it's fantastic to know you had such a positive experience.
We truly appreciate your kind words and look forward to helping you with your next tickets very soon. We can't wait to welcome you back!
I just love Floridatix they are…
I just love Floridatix they are absolutely amazing. Very Quick service 10/10
10 de junho de 2026
Avaliação não solicitada
Resposta da FloridaTix
Thank you so much for your amazing review! We're thrilled to hear that you love FloridaTix and found our service quick and efficient. Your kind words and 10/10 rating mean the world to our team. We really appreciate your support and look forward to helping you plan many more unforgettable Florida adventures in the future!
Resposta da FloridaTix
Thank you for your review! We're delighted to hear that you found the ordering process easy and straightforward. We appreciate your feedback and look forward to helping you again in the future.
It was quite easy to pay and also to…
It was quite easy to pay and also to book our Florida park tickets. Our e tickets were sent through as soon as it was paid. So please with the ease of it.
7 de junho de 2026
Avaliação não solicitada
Resposta da FloridaTix
Thank you for your wonderful review! We're so pleased to hear that you found it easy to book and pay for your Florida park tickets, and that your e-tickets arrived promptly after purchase. Providing a smooth and hassle-free booking experience is always our goal, so it's great to know everything went seamlessly for you. We appreciate your feedback and hope you have an amazing time at the parks
Service was seamless and responded…
Service was seamless and responded straight away and Sarah was super helpful and made buying my tickets a quick and easy experience
7 de junho de 2026
Avaliação não solicitada
Resposta da FloridaTix
Thank you for your fantastic review! We're delighted to hear that your experience was seamless and that our team responded quickly to your enquiry. We'll be sure to pass your kind comments on to Sarah, who will be thrilled to know she made the ticket-buying process quick and easy for you. We really appreciate your feedback and hope you have a wonderful trip!
So easy to do penny was amazing emailed…
So easy to do penny was amazing emailed me back straight away so much cheaper than paying on the gate well worth trying them
5 de junho de 2026
Avaliação não solicitada
Resposta da FloridaTix
Thank you for your lovely review! We're so pleased to hear that you found the booking process easy and that Penny was able to help you so quickly. We'll be sure to share your kind words with her. It's great to know you found excellent value compared to paying at the gate, and we really appreciate you recommending us. We hope you have a fantastic time and look forward to helping you again in the future!
Resposta da FloridaTix
Thank you for your review! We're delighted to hear that you found the booking process easy and our prices competitive. Providing a simple, convenient experience and great value for our customers is always our aim. We appreciate your feedback and look forward to helping you plan your next adventure!
Thank you so much to Penny…
Thank you so much to Penny for all of your replies and making booking our tickets very easy. You went above and beyond and it was very much appreciated. Tickets were easy to book and had loads of help and advice. Would defo recommend
6 de junho de 2026
Avaliação não solicitada
Resposta da FloridaTix
Thank you for your wonderful review! We're delighted to hear that Penny was able to make booking your tickets easy and provide the help and advice you needed throughout the process. We'll be sure to pass on your kind words to her – she'll be thrilled to know her efforts were appreciated. It's great to hear that you found the booking experience straightforward, and we truly appreciate your recommendation. We hope you have an amazing trip and look forward to helping you again in the future!
Chatted with Matthew today when didn’t…
Chatted with Matthew today when didn’t receive our tickets, he was most helpful and sorted out the issue fast and efficiently 5 stars
6 de junho de 2026
Avaliação não solicitada
Resposta da FloridaTix
Thank you for your fantastic review! We're delighted to hear that Matthew was able to assist you and resolve the issue with your tickets quickly and efficiently. We'll be sure to pass on your kind words to him. We appreciate your patience and are so pleased we could get everything sorted for you. Thank you for the 5-star rating, and we hope you have a wonderful trip!
1st class customer service from Penny
1st class customer service from Penny. When I thought all was lost, Penny came to the rescue and sorted everything. Absolutely delighted. Not the 1st time I’ve used FloridaTix and certainly wont be the last. Thank you Penny!
4 de junho de 2026
Avaliação não solicitada
Resposta da FloridaTix
Thank you for your wonderful review and for your continued support! We're delighted to hear that Penny was able to step in and help when you needed it most. We'll be sure to pass on your kind words to her – she'll be thrilled to know she made such a positive difference to your experience.
It means a lot to us that you've chosen FloridaTix more than once, and we're especially grateful to hear that you'll be returning again in the future. Thank you for your loyalty, and we hope you have an amazing trip!
Sarah from FloridaTix was superb
Sarah from FloridaTix was superb. Helpful, knowledgeable and got back to me and my many queries in minutes. Excellent customer service and very easy to book tickets. Thank you.
4 de junho de 2026
Avaliação não solicitada
Resposta da FloridaTix
Thank you for your fantastic review! We're delighted to hear that Sarah was able to assist with all of your queries and provide the helpful, knowledgeable service you were looking for. We'll be sure to pass on your kind words to her – she'll be thrilled to know her support made such a positive impact.
It's great to hear that you found the booking process easy, and we truly appreciate you taking the time to share your experience. Thank you for choosing FloridaTix, and we hope you have a wonderful trip!
Really easy to apply
Really easy to apply, nothing was to much trouble. Paying balance easy . Customer service very helpful. I would reccomend.
22 de maio de 2026
Avaliação não solicitada
Resposta da FloridaTix
Thank you for taking the time to leave us such a lovely review.
We're delighted to hear that you found the booking process straightforward and that managing your balance payment was easy. It's especially great to know that our customer service team was able to assist you and make your experience a positive one.
We really appreciate your recommendation and look forward to helping you plan your next adventure!
Have been using Floridatix for over 7…
Have been using Floridatix for over 7 years now for my florida theme park tickets, and it is so easy to book, also a great way to spread the cost paying of your balance, quick convenient service. Would recommend to anyone.
11 de maio de 2026
Avaliação não solicitada
Resposta da FloridaTix
Thank you for your fantastic review and for choosing FloridaTix for over 7 years! We're delighted to hear that you continue to find our booking process easy and convenient, and that our payment plan option helps make budgeting for your holiday a little easier.
Your continued loyalty means a great deal to us, and we truly appreciate your recommendation. We look forward to helping you plan many more magical Florida adventures in the years to come!
Quick and easy
Quick, easy and very user friendly website. Competitive prices.
28 de maio de 2026
Avaliação não solicitada
Resposta da FloridaTix
Thank you for your review! We're delighted to hear that you found our website quick, easy to use, and user-friendly. It's also great to know that our competitive prices helped make your booking experience even better.
We appreciate your feedback and look forward to helping you again in the future!
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