floward.co.uk Avaliações 479

I had a bad experience with Floward Saudi. The flowers they delivered were dead (I have supporting pictures), despite the arrangement being so expensive. Instead of caring about their reputation and replacing the order to compensate for the embarrassment they caused, they did nothing. I will never order from them again.

I had a terrible experience with Flowered UAE. They sent me flowers in very bad condition. The minute I opened the bouquet, all the peonies were falling off. I sent them video and photos of the damaged flowers, but they did nothing. Their complaint team hasn't refunded me, apologized for the service, or sent a replacement. They're completely unresponsive and keep repeating the same answer: "Someone will get in touch with you." But nobody ever does. They promised a refund, but I haven't received it, nor have they sent any replacement flowers. Their service is the worst, with bad quality flowers, poor customer service, and unresponsiveness. Avoid this company at all costs!

Perfect, sufficient

Excellent service
Especially taking all the responsibilities to call a person and make sure of their best timing to deliver

The order came on time+ it was better than the pictures.
One thing I was upset about is the delivery guy. When I didn’t hear the doorbell he called and said that he left it with the reception and I should come down. I said no I can’t please come upstairs.
He came upstairs and knocked my door very very loudly!! When I opened the door he just ran away. Disappointing attitude.

Writing this review about my own experience. Ordered a bouquet, all fine and smooth no problem. Yes I did a mistake regarding delivery time, want to rectify it. No help no support or trying to understand. You can know the answer from the way they talk to you it’s can’t be done , impossible etc all with the ward sir. Really this is the first and last time I deal with them and blaming my daughter as she introduce this service to me , wish she and all her friends stop dealing with them , this might be happening only in saudia branch.

Appreciate

the red wrapping didn’t look nice we don’t like how it looked

Worst company ever! Long delivery, wrong orders, etc.

Looked terrible nothing like the photo. Extremely disappointed with the money I spent. Should of contacted a local florist.

Last time the told me they will give me discount for next order in uk but they didn’t

The flower look big in the app but in the real normal compering with the price

Amazing service.., amazing staff especially Mr.Zein .. so helpful and kind ..
Easy to order and in time to deliver..
Thank you & for sure it won’t be the last time..

Absolutely disappointing. Pre-ordered for Valentines day. They reached out 2 days before Valentines day asking to pay double or reschedule as they are busy. Unacceptably rude customer care and they also send message to recipient ahead of time and informed of arriving gift forcing the customers to pay double for Vday delivery. Choose an alternative and never rely on this service. Absolutely worst in UK.

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You send flowers defiant what I choose.. it’s look so bad I’m embarrassed about that 💔🥹

I am writing to express my deep disappointment and embarrassment regarding the recent flower delivery I ordered through your service. I had specifically requested a vase of flowers, but to my dismay, the recipient received them in a paper bag. This experience has been the worst I've had with your application.

Your platform used to be my go-to option for gifts and flowers, and I am genuinely concerned about what went wrong in this instance. I would appreciate a prompt investigation into this matter and a resolution to ensure such lapses do not happen in the future.

I kindly request compensation for this experience with the recipient.

Sincerely,

The recipient did not receive the flowers !