Fly&Joy Limited Avaliações 

77
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We had an absolutely amazing holiday in Majorca , all thanks to Kseniya Tkalich. From the very beginning, she took care of every single detail, from booking the perfect seaside hotel to organizing se... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

It was an unforgettable vacation at Zeus Hotels Ydoria Resort Adelianos Kampos, Rethymno, Crete/Greece. The staff greeted us warmly and everything was incredibly wonderful during our stay. Another b... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

would like to sincerely thank Fly&Joy and especially my travel consultant Nadiia Tkachuk for an excellent holiday! I spent 7 wonderful nights at H10 Tindaya in Fuerteventura, and everything was p... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Thanks to Fly&Joy, our holiday in Tenerife was simply unforgettable! The island won us over with its warm ocean, lovely weather, incredible mountain scenery and a special atmosphere that made us... Ver mais

A empresa respondeu

Detalhes da empresa

Escrito pela empresa

Fly&Joy is a UK travel company specialising in thoughtfully planned holidays and personalised travel services in the UK, Europe and worldwide. We assist clients with package holidays, flights, hotels, apartments, villas, cruises, tours and excursions, with a strong focus on reliability, care and personal service. Whether it is a beach holiday, a family trip, a city break, a cruise or a more tailored itinerary, our team is here to make the booking process smooth, clear and enjoyable. We support clients before, during and after travel, helping them book with confidence and peace of mind. In 2025, Fly&Joy was proud to be a finalist in the TTG Top 50 Travel Agencies in the UK, reflecting our commitment to high standards of service and customer care. Fly&Joy Limited holds ATOL licence 12602, so eligible flight-inclusive holidays booked with us are ATOL protected. At Fly&Joy, we believe travel should begin with confidence, reassurance and a genuinely personal approach. We are proud to help families, couples, solo travellers and groups create memorable holidays with trusted support every step of the way.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

77 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

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4,9

Todas as avaliações

(77)

37 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Sofia from Fly&Joy was very helpful…

Sofia from Fly&Joy helped arrange our family trip to Antaliya. She was patient and informative whilst we were deciding which holiday to choose. A difficult task for 10 people! Sofia was then extremely helpful with all aspects of trip. She communicated with Tui for special assistance, spoke with the hotel to arrange a celebration for my Dad's birthday and checked us in both flights. We are so grateful that we had Sofia's help at every step of the way. We had a fabulous holiday. Memories that will last a lifetime! Thank you Sofia!

24 de setembro de 2024
Avaliação não solicitada
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Resposta da Fly&Joy Limited

We sincerely appreciate your kind words! We're excited about the possibility of continuing our collaboration and creating more unforgettable experiences together. 🙏😊

Avaliado com 5 de um total de 5 estrelas

Lovely vacation

We were lucky and our vacation in September 2024 was organized by Fly&Joy. Everything was at the highest level! All our wishes were taken into account, constant communication and support during the vacation. I sincerely recommend Fly&Joy as an agency with quality service and attention to detail!

13 de setembro de 2024
Avaliação não solicitada
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Resposta da Fly&Joy Limited

Your gratitude is the best reward for our team. We will be happy to see you again☀️

Avaliado com 5 de um total de 5 estrelas

We are grateful to Fly&Joy for…

We are grateful to Fly&Joy for organizing an incredible vacation for us. We are very satisfied and will definitely order again and recommend it to our friends.

27 de agosto de 2024
Avaliação não solicitada
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Resposta da Fly&Joy Limited

We are very glad that your vacation was a success and that you had a positive experience 😊❤️
We look forward to our next collaboration 🤝❤️

Avaliado com 5 de um total de 5 estrelas

Very grateful to Fly&Joy)

Very grateful to Fly&Joy) This is my first holiday with my kids and it was arranged at the highest level) Thanks to Angelica who was in touch with me all 2 weeks we were on holiday! I'm sure I'll be coming back to you again) You girls are all super 🥰

6 de agosto de 2024
Avaliação não solicitada
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Resposta da Fly&Joy Limited

We sincerely appreciate your kind words! We're excited about the possibility of continuing our collaboration and creating more unforgettable experiences together. 🙏😊

Avaliado com 5 de um total de 5 estrelas

Thanks to Fly&Joy for a wonderful holiday on the island of Crete, Greece

I would also like to sincerely thank Fly&Joy and especially our fantastic manager Ksenia for the excellent organsation of our holiday on the island of Crete. Thanks to her, everything went clearly and smoothly, taking into account our wishes and capabilities. We are absolutely delighted with our holiday and recommend Fly&Joy to everyone, you won’t regret it!

19 de agosto de 2024
Avaliação não solicitada
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Resposta da Fly&Joy Limited

Thank you for your review! We can't wait to embark on new adventures with you! 🌍✈️

Avaliado com 5 de um total de 5 estrelas

Thanks for Fly&Joy to organised my…

Thanks for Fly&Joy to organised my journey to Canary Islands to Tenerife. It was excellent service in every detail from travel, to support and advices. A lot of thanks for manager Angelica who gives all the necessary information and support in every step.
The place for holiday is great! North Tenerife is comfortable in temperatures and conveniences, cafés, restaurants, markets, shops, beaches, parks are great! Hotel Puerto de la Cruz was good as well with delicious food, live music in the evenings, comfortable room with all conveniences. Just if you are a tea drinker, take small kettle with you, they haven't got it in the room, but you can have a cuppa in a bar downstairs. It's very good that the hotel is in the middle of the centre of Puerto de la Cruz and on the beach line. You can find everything you need around and you can have interesting, relaxing and enjoyable holiday there.
I highly recommend to go to Tenerife with Fly & Joy you will have a great holiday and unforgettable experience!

20 de junho de 2024
Avaliação não solicitada
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Resposta da Fly&Joy Limited

We are delighted that your vacation was a success and that you had a positive experience 😊❤️. We always strive to provide the highest quality service 🌟. We look forward to our next collaboration 🤝❤️.

Avaliado com 5 de um total de 5 estrelas

good service and very nice workers


good service and very nice workers. Nadia, thank you very much for a wonderful vacation. I recommend applying.
🫶👌💯

28 de maio de 2024
Avaliação não solicitada
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Resposta da Fly&Joy Limited

We are very glad that your vacation was a success and that you had a positive experience 😊❤️
We look forward to our next collaboration 🤝❤️

Avaliado com 5 de um total de 5 estrelas

Holiday

thank you very much everything very good 👍👍👍👍👍😊👍😊👍

28 de maio de 2024
Avaliação não solicitada
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Resposta da Fly&Joy Limited

We are very glad that your vacation was a success and that you had a positive experience 😊❤️.
We always strive to ensure our service is of the highest quality 🌟.
We look forward to our next collaboration 🤝❤️.

Avaliado com 5 de um total de 5 estrelas

I recently had the pleasure of booking…



I recently had the pleasure of booking my vacation through Fly and Joy, and I couldn't be happier with the experience. They organized a fantastic trip to Tenerife, selecting a hotel with delicious food and ensuring every detail was thoughtfully planned out. I am particularly impressed with Anzhelika, who truly works around the clock to assist with any questions or concerns, even those not directly related to her job. Her dedication and support made my vacation stress-free and enjoyable. Thank you, Fly and Joy, for an unforgettable holiday. I wish you continued success and prosperity!

17 de maio de 2024
Avaliação não solicitada
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Resposta da Fly&Joy Limited

Thank you for your wonderful review! 😊 We are delighted that you enjoyed your trip to Tenerife, organized by our team. Special thanks for your kind words about Anzhelika – she is indeed a valuable member of our team and always strives to make your vacation as comfortable as possible.

Your satisfaction is our highest reward. We put in every effort to ensure that every detail of your trip is perfectly planned. Your trust and support inspire us to keep improving.

We wish you many more wonderful trips in the future and will be happy to help you organize them. Thank you for choosing Fly and Joy and we look forward to seeing you again! ✈️🌞🌴

Avaliado com 5 de um total de 5 estrelas

Review of Fly&Joy Travel Company

My experience with Fly&Joy has been nothing short of exceptional. From the moment I contacted them to plan my vacation, I was impressed by their professionalism and dedication to customer satisfaction.

The services offered by Fly&Joy are comprehensive, covering everything from flight bookings to hotel accommodations, and even car rentals. Their range of tour options is impressive, catering to various preferences and budgets.

What truly sets Fly&Joy apart is the outstanding service provided by their agents. My agent was knowledgeable, attentive, and went above and beyond to ensure that every aspect of my trip was taken care of. From providing valuable insights on destinations to promptly addressing any queries or concerns, their expertise made the planning process smooth and stress-free.

Moreover, the organization of the tour itself was impeccable. Every detail was meticulously arranged, allowing me to relax and enjoy my vacation without worrying about logistics.

Overall, I highly recommend Fly&Joy to anyone looking for a seamless and memorable travel experience. With their exceptional service, extensive tour options, and dedicated agents, they have truly earned my trust and loyalty.

28 de maio de 2024
Avaliação não solicitada
logotipo da Fly&Joy Limited

Resposta da Fly&Joy Limited

We are very glad that your vacation was a success and that you had a positive experience 😊❤️.
We always strive to ensure our service is of the highest quality 🌟.
We look forward to our next collaboration 🤝❤️.

Avaliado com 5 de um total de 5 estrelas

I would like to sincerely recommend…

I would like to sincerely recommend this wonderful agency, our travel assistant Maria-Magdalena is extremely friendly, polite and was in touch with us 24/7 when we had any questions!)
Despite the fact that even during non-working hours, she was always interested in how we were, how our vacation was, and whether everything was fine, this of course caused even more trust and respect!! Just the best 10 out of 10
Excellent transfer, and even if you are alone with suitcases and a child in your arms (as happened to me due to unforeseen circumstances), they will always help you load and unload and carry you out)
In a word, simply wonderful, very grateful and extremely satisfied))) we will definitely contact only them

24 de maio de 2024
Avaliação não solicitada
logotipo da Fly&Joy Limited

Resposta da Fly&Joy Limited

We are very glad that your vacation was a success and that you had a positive experience 😊❤️.
We always strive to ensure our service is of the highest quality 🌟.
We look forward to our next collaboration 🤝❤️.

Avaliado com 5 de um total de 5 estrelas

Highly professional and brilliant…

Highly professional and brilliant travel company. They will look after all your travel need's. Friendly and helpful staff you can rely on. They will find you the best journey plan and best price. These people will go to great lengths to make your journey pleasant and easy and free from problems. You can trust them to make your travel successful. I will always choose them for all my travel needs.

9 de maio de 2024
Avaliação não solicitada
logotipo da Fly&Joy Limited

Resposta da Fly&Joy Limited

Dear Daniel, thank you for such a high rating of our service🌸. We work to make your travelling comfortable and easy. Thank you for entrusting our company with the organization of your trip🥰

Avaliado com 5 de um total de 5 estrelas

Hello everyone

Hello everyone. I want to say right away that writing a review is not for me! But I simply cannot help but say about the service of this tour operator:
Travel for me is comfort (flight schedule, hotel location, cost, etc.) and at least once you have contacted a tour operator, you know that not everyone will be able to find an approach to your wishes... What can I say about Fly&Joy. They try to choose everything to the maximum, from the word absolutely EVERYTHING! Now we live in England, and for the sake of interest, I inquired about the cost and flight program at local travel agencies, so they showed only 2 options and that was it! No one tells you what's nearby, where you can spend time with your child, they just show you pictures from Google Maps and that's it. Like "you see everything yourself".
As for Fly&Joy, I met them last year, I found them banally through the Internet. I communicated only once, expressed my desire for a price increase, and then the "miracles" began without an increase. Options start pouring in one after the other, of different nature, from price and flight program to location and entertainment! It is important that no one agitates you for expensive hotels or tours, but on the contrary, if something is not what you would like for your vacation, they will also tell you about the shortcomings of this or that hotel. I hesitated for a long time 🤔 and I was happy with the manager what should I do with it now, help me now with the choice🙈🙈🙈
Fly&Joy is a company that is definitely customer-oriented!!! After trying it once, you don't want to look for anything anymore! I advise you to just try to communicate, it does not oblige you in anything, and you will give an impression and understand what I am saying.
💣💣💣 Well, now about the COOL thing you can imagine before your vacation. You can pay in installments, a kind of credit. Especially for me, this is a cool opportunity and I certainly took advantage of it for my future trip, which I am paying for in installments! Since Fly&Joy became members of TTA. The ATOL certificate protects you in the event that the company/operator cannot fulfill its obligations, it guarantees a refund for paid holidays. For example, bankruptcy. You are financially secure.
Can you ask for more from a travel agency????
Well, I shared my experience and impressions with you. Now it's your turn to try 😉

22 de abril de 2024
Avaliação não solicitada
logotipo da Fly&Joy Limited

Resposta da Fly&Joy Limited

Iryna, on behalf of our Fly&Joy team, thank you for these kind words💙💛. We work for the sake of such words. Our team, all girls, we try to help as much as possible with the organization of rest. We work practically 24/7, with rare exceptions, to be constantly in touch. It is especially valuable for those tourists who are already abroad on vacation and have additional questions there.
In addition, we are constantly developing to offer our dear tourists a wider choice of travelling, more options (like payment in installments), travel security (like ATOL certificate and also SSPG Safe Seat Place Guarantee). We are very proud that we were written about in Travel Weekly, a well-known magazine in the British travel industry, on the same pages as TUI, Celebrity Cruises, etc.
We are gradually doing all this and gradually telling you 😊 And we will definitely make a post on our social networks about paying in installments 🌸Iryna, thank you for staying with us. Thanks for the feedback🌻🥰

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