¡Vergonzoso! Llevamos un año y medio esperando la puñetera devolución del vuelo, ya está en manos de consumo pero NO VOLVÁIS A CONFIAR EN ESTA COMPAÑÍA, son unos estafadores que juegan con el dinero y... Ver mais
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Veja o que dizem as avaliações
We have had exactly the same experience as many of these other poor people. We have been waiting 16 months now (since May 2020) for our refund for two flights, refs: PXU0Y and NKUCP5, cancelled due... Ver mais
Suite à quelques soucis d'obtention de nos cartes d'embarquement de Minorque vers Nantes le mardi 29/10/19, (via VOLOTEA), vous avez répondu à notre demande immédiatement. Merci encore à vous pour vos... Ver mais
A empresa respondeu
Everything was fine, they were super helpful for all our requests and clarification Ci siamo trovati super bene loro sono stati super gentili e disponibile per le nostre richieste sulle aggiunte... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Find and book the cheapest flight tickets online. Flyhacks combines different hubs, airports and non-partner airlines to offer you the cheapest itineraries ever.
Informações de contato
Wolność 7, 01-018, Warszawa, Polônia
- +44 203 769 21 17
- airsupport@flyhacks.com
- flyhacks.com
I remark the quick help
12 de novembro de 2019
Avaliação não solicitada
Resposta de Flyhacks
Hi! Thank you for your positive review! We truly value positive opinions on our service. They motivate us to become even better at what we do.
Have a nice day!
Alles hervorragend
Alles hervorragend, zuverlässig, transparent. Tickets und boardingpass pünktlich erhalten, musste mich um nichts mehr kümmern. Kundenbetreuung hervorragend.
10 de novembro de 2019
Avaliação não solicitada
Resposta de Flyhacks
Hallo! Danke schön für Ihre positive Bewertung!
Wir achten gute Meinungen bezüglich unseres Kundendienstes hoch, auf diese Weise wissen wir, dass wir das Richtige tun.
Wir wünschen Ihnen einen schönen Tag!
We got the best help one could wish.
We got the best help one could with with great patience and kindness. Sergej Kovall helped us in the best way possibile
10 de novembro de 2019
Avaliação não solicitada
Resposta de Flyhacks
Hi! Thank you for your positive review! We do really value good opinions on our service so we know we are doing the right thing!
Have a nice day!
Resposta de Flyhacks
Hi! Thank you for your positive review! We truly value positive opinions on our service. They motivate us to become even better at what we do.
Have a nice day!
Very helpful customer support!
7 de novembro de 2019
Avaliação não solicitada
Resposta de Flyhacks
Hi! Thank you for your positive review! We do really value good opinions on our service so we know we are doing the right thing.
Have a nice day!
Alles gut geklappt
Alles gut geklappt, kann ich gerne weiterempfehlung. Ich war ein bisschen skeptisch, aber flyhacks hat mich überzeugt, zuverlässig und pünktlich Tickets und Bordkarten geklappt also vielen Dank
4 de novembro de 2019
Avaliação não solicitada
Resposta de Flyhacks
Hallo! Danke schön für Ihre positive Bewertung!
Wir achten gute Meinungen bezüglich unseres Kundendienstes hoch, auf diese Weise wissen wir, dass wir das Richtige tun.
Wir wünschen Ihnen einen schönen Tag!
Great service
Quick respons on both phone and email. Great service and Great People responding to every question. Thanks👌🏻
1 de novembro de 2019
Avaliação não solicitada
Resposta de Flyhacks
Hi! Thank you for your positive review! We truly value positive opinions on our service. They motivate us to become even better at what we do.
Have a nice day!
Gjorde en god jobb med endring av bil…
Gjorde en god jobb med endring av bil etter.
1 de novembro de 2019
Avaliação não solicitada
Resposta de Flyhacks
Hi! Thank you for your positive review! We do really value good opinions on our service so we know we are doing the right thing.
Have a nice day!
Very helpful team
Very helpful team, quick to answer emails and to assist with all questions and requests. Absolutely happy with service!
1 de novembro de 2019
Avaliação não solicitada
Resposta de Flyhacks
Hi! Thank you for your positive review! We truly value positive opinions on our service. They motivate us to become even better at what we do.
Have a nice day!
Super Service...Sehr…
Super Service...Sehr hilfsbereit...Dreimal Daumen hoch
31 de outubro de 2019
Avaliação não solicitada
Resposta de Flyhacks
Hallo! Danke schön für Ihre positive Bewertung!
Wir achten gute Meinungen bezüglich unseres Kundendienstes hoch, auf diese Weise wissen wir, dass wir das Richtige tun.
Wir wünschen Ihnen einen schönen Tag!
Liar
If you want to ask to remove the review, how about try to solve and face your company problem firstly?
I've traveling the world so much, almost every month I'm on plane or train, I've never encountered a worse air company like this one! Firstly I was sure I made the booking for May 18, but then when I got the ticket, it said June 18. Then of course I wrote immediately to the customer service that "it's wrong, please try to make change". They did not want to, of course. I was sure I had the right to change the ticket within 24 hours after booking; however, they sent me an unbelievable high charge for the "difference of the ticket", while I checked the official airline website for the ticket, I found they're lying, I shouldn't pay anything for changing that flight, the difference was 0, but they insisted they're not. Then they delayed to response, to make sure that I passed 24 hours, then I had passed the "grace period" to make booking change without additional charge. Everything's on their hands, they will not refund, and they will not to admit their misbehave! One of the biggest lies in the Air company history, I believe!
31 de outubro de 2019
Avaliação não solicitada
Resposta de Flyhacks
HI!
We wholeheartedly apologize for the inconvenience you seem to have encountered. Could you please contact us via e-mail and provide us with more information on the situation? We will do our best to help.
Suivi de commande parfait !
Suite à quelques soucis d'obtention de nos cartes d'embarquement de Minorque vers Nantes le mardi 29/10/19, (via VOLOTEA), vous avez répondu à notre demande immédiatement. Merci encore à vous pour vos réponses adéquates, votre réactivité et votre compréhension. Pour nos vols futurs, nous ne manquerons pas de faire appel à vous. Merci encore à vous ! Bien cordialement, Mr et Mme RIOU
31 de outubro de 2019
Avaliação não solicitada
Resposta de Flyhacks
Salut ! Merci pour avoir partagé votre opinion sur le service.
Nous travaillons sans cesse pour garantir le meilleur service possible.
Nous sommes donc très heureux que vous soyez satisfaite.
Nous vous souhaitons une bonne journée et de bons voyages futurs avec nous !
Mi experiencia ha sido muy buena
Mi experiencia ha sido muy buena, todas las dudas que tengas te las resuelven con mucho detalle y sobre todo con mucha rapidez. En apenas minutos te contestan los mails y te resuelven cualquier problema. Muy recomendable y cómodo!!!
30 de outubro de 2019
Avaliação não solicitada
Resposta de Flyhacks
Hola! ¡Gracias por su reseña positiva! Realmente valoramos las buenas opiniones sobre nuestro servicio, por lo que sabemos que estamos haciendo lo correcto.
¡Que tenga buen día!
I want to warn people buying tickets
I want to warn people buying tickets. This company does not bear any responsibility whatsoever, they do not return money for an interrupted flight and you are left face to face with further problems. From personal experience. I do not advise
30 de outubro de 2019
Avaliação não solicitada
Resposta de Flyhacks
Hello!
We are so sorry that you have faced inconveniences. We do refund money when our experts believe there are sufficient grounds for such a refund.
Have you tried contacting us? Could you please let us know what exactly went wrong, in a private message? We will do our best to help.
Best,
FlyHacks Team
Super fast service
Super fast service, super easy thanks to the minimal and intuitive graphics!
I've really appreciated their easygoing emails: that was an unexpected plus! Your copywriter is amazing!
29 de outubro de 2019
Avaliação não solicitada
Resposta de Flyhacks
Hi! Thank you for your positive review!
We are glad that you appreciate both our graphics and our communication style.
Let us highlight that we truly value such positive and kind opinions on our service. They motivate us to become even better at what we do. If you have any remarks in the future, please let us know.
Have a nice day!
Good communication
Good communication, availability, and prompt action on the issues.
28 de outubro de 2019
Avaliação não solicitada
Resposta de Flyhacks
Hi! Thank you for your positive review! We truly value positive opinions on our service. They motivate us to become even better at what we do.
Have a nice day!
Super Service danke
26 de outubro de 2019
Avaliação não solicitada
Resposta de Flyhacks
Hi! Thank you for your positive review! We truly value positive opinions on our service. They motivate us to become even better at what we do.
Have a nice day!
Avoid - use only for direct flights of no consequence
Booking experience was reasonable. Support during and after a delay causing me to miss a flight on the 13th of September was not adequate. I called them when it was apparent the flight to Paris was going to be late, they told me to call them back when I arrived in Paris. When I arrived there I was too late for my flight to Glasgow. I could not get through to Flyhacks and as it was late I booked both a flight the next morning and accommodation myself.
Upon claiming I was first told they would refund me the flight but only partial refund for accommodation. I accepted this to get it moving. Now, a month and a half later, I am still chasing them. Latest was that they would not refund anything as they claim I did not get in touch with them.
For fun, check my initial review on the 15th and their response. So even though they in public state that they will refund me, now they will not.
25 de outubro de 2019
Avaliação não solicitada
Resposta de Flyhacks
Hi Tom. Thanks for your opinion. We are sorry for this situation that took place. According to our rules, if a passenger purchases any alternative on their own, without contacting us about it, the passenger loses their guarantee. In this case we cannot offer any refund, unfortunately. However, we are flexible in many other cases so we hope this does not discourage you from contacting us in the future.
We hope for your understanding and will be happy to assist you with your future trips.
Have a nice day!
very well I easily found what I was…
very well I easily found what I was looking for
24 de outubro de 2019
Avaliação não solicitada
Resposta de Flyhacks
Hi! Thank you for your positive review! We truly value positive opinions on our service. They motivate us to become even better at what we do.
Have a nice day!
Excellent!!
23 de outubro de 2019
Avaliação não solicitada
Resposta de Flyhacks
Hi! Thank you for your positive review! We truly value positive opinions on our service. They motivate us to become even better at what we do.
Have a nice day!
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