¡Vergonzoso! Llevamos un año y medio esperando la puñetera devolución del vuelo, ya está en manos de consumo pero NO VOLVÁIS A CONFIAR EN ESTA COMPAÑÍA, son unos estafadores que juegan con el dinero y... Ver mais
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Veja o que dizem as avaliações
We have had exactly the same experience as many of these other poor people. We have been waiting 16 months now (since May 2020) for our refund for two flights, refs: PXU0Y and NKUCP5, cancelled due... Ver mais
Suite à quelques soucis d'obtention de nos cartes d'embarquement de Minorque vers Nantes le mardi 29/10/19, (via VOLOTEA), vous avez répondu à notre demande immédiatement. Merci encore à vous pour vos... Ver mais
A empresa respondeu
Everything was fine, they were super helpful for all our requests and clarification Ci siamo trovati super bene loro sono stati super gentili e disponibile per le nostre richieste sulle aggiunte... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Find and book the cheapest flight tickets online. Flyhacks combines different hubs, airports and non-partner airlines to offer you the cheapest itineraries ever.
Informações de contato
Wolność 7, 01-018, Warszawa, Polônia
- +44 203 769 21 17
- airsupport@flyhacks.com
- flyhacks.com
Feedback about the work of air support Flyhacks
Recently we’ve met very difficult situation with our connected flights (first flight was delayed significantly and we missed the next). The attempt to resolve the situation with the company carrier was totally unsuccessful. Without any hope we called to Flyhacks.. Many thanks for you responsibility, respectful and understanding attitude to your clients! The representative of the team Air Support Ilya Osadchiy resolved everything very quickly and professionally! Your company and the team are really worthy the trust of your clients!!!
23 de outubro de 2019
Avaliação não solicitada
Resposta de Flyhacks
Hi! Thank you for your positive review! We truly value positive opinions on our service. They motivate us to become even better at what we do. We are very glad that we were able to assist you with your issue. We maintain a pro-active attitude and always try to help our clients, even when others consider it impossible.
Have a nice day!
This is no fly fly
22 de outubro de 2019
Avaliação não solicitada
Resposta de Flyhacks
Hi,
We wholeheartedly apologize for the inconvenience you seem to have encountered. Could you please contact us via e-mail and provide us with more information on the situation? We will do our best to assist you.
Very good experience
22 de outubro de 2019
Avaliação não solicitada
Resposta de Flyhacks
Hi! Thank you for your positive review! We truly value positive opinions on our service. They motivate us to become even better at what we do.
Have a nice day!
Resposta de Flyhacks
Hi! Thank you for your positive review! We genuinely value positive opinions on our service.
Have a nice day!
I have phoned the company and my first
I have phoned the company and my first surprise was the clarity of the messages guiding the steps to be followed.
Shortly after I spoke to one of the attendants, who listened to me attentively and willing to help.
I am quite satisfied with the consideration demonstrated.
Thanks.
Sergio.
22 de outubro de 2019
Avaliação não solicitada
Resposta de Flyhacks
Hi! Thank you for your positive review! We truly value good opinions on our service. We are glad that you appreciate the clarity of our instructions. We will definitely keep following this path to make your future travels even better!
Have a nice day!
Efficient and quick service
Efficient and quick service, just one things that also friends notice is the language used in the emails seems really joking, I honestly check twice if my flight has been buy by You.
21 de outubro de 2019
Avaliação não solicitada
Resposta de Flyhacks
Hi! Thank you for your positive review! We really value good opinions on our service. Thank you for turning our attention to the language. We are currently working on it in order to make your experience even better. We hope you will appreciate the results!
Have a nice day!
The site is very easy to use and in a…
The site is very easy to use and in a few clicks, I could make my reservation. Everything was clear and I received the confirmation and the e-tickets quickly.
In addition, the vocabulary used is different and makes it more fun !
21 de outubro de 2019
Avaliação não solicitada
Resposta de Flyhacks
Hi! Thank you for your positive review! We do really value good opinions on our service so we know we are doing the right thing.
Have a nice day!
Resposta de Flyhacks
Hola! ¡Gracias por su reseña positiva! Apreciamos buenas opiniones sobre nuestro servicio. Nos ayudan a desarrollar el servicio para que sea aún mejor.
¡Que tenga un buen día!
Fast response for support through email.
Needed QR codes for my flights so I didn’t need to print my boarding passes and Ruslana from Air support emailed straight back and sent me them. No wasting paper :) thanks.
20 de outubro de 2019
Avaliação não solicitada
Resposta de Flyhacks
Hi! Thank you for your positive review! We do really value good opinions on our service so we know we are doing the right thing.
Have a nice day!
Beaucoup de réactivité et des réponses…
Beaucoup de réactivité et des réponses claires du service client. Très satisfaite.
19 de outubro de 2019
Avaliação não solicitada
Resposta de Flyhacks
Salut ! Merci pour avoir partagé votre opinion sur le service. Nous travaillons sans cesse pour garantir le meilleur service possible. Nous sommes donc très heureux que vous soyez satisfaite. Nous vous souhaitons une bonne journée et de bons voyages futurs avec nous !
Very nice experience
Very nice experience. Would recommend!
19 de outubro de 2019
Avaliação não solicitada
Resposta de Flyhacks
Hi! Thank you for your positive review! We do really value good opinions on our service so we know we are doing the right thing.
Have a nice day!
Excellent
The customer service is very fast! Thanks to Ksenya!
18 de outubro de 2019
Avaliação não solicitada
Resposta de Flyhacks
Hi! Thank you for your positive review! We do really value good opinions on our service so we know we are doing the right thing.
Have a nice day!
Easy to get in contact with and very…
Easy to get in contact with and very helpful.
16 de outubro de 2019
Avaliação não solicitada
Resposta de Flyhacks
Hi! Thank you for your positive review! We do really value good opinions on our service so we know we are doing the right thing.
Have a nice day!
CE a mai urata experienta
CE a mai urata experienta! Am cumparat bilete de avion cu Flyhacks sevilla milano milano bucuresti. Am plecat din sevilla . Am ajuns la Milano. Cand am ajuns in Milano mi s a spus caci zborul meu a fost anulat de pe 1 octombrie pe 30 septembrie . Nimeni ni m a anunțat de aceasta schimbare . Ajunse în aeroport cei de la Rayanair mi au spus caci ei au anunțat compania Flyhacks de anularea zborului dar vinovati sunt cei de la Flyhacks deoarece nu ne au anunțat de anularea zborului. Ajunse în Milano am contactat compania Flyhacks care de la 18h deabea ne au băgat în seamă pe la 21h. Asa caci am rămas în aeroport o noapte si o zi pana la primul zbor spre Bucuresti care ni l am cumparat tot din banii nostri, pt ca cum Flyhacks nu ne au răspuns la telefon eram disperate si am fost nevoite să cumpărăm alte bilete pentru a ajunge în Bucuresti.
15 de outubro de 2019
Avaliação não solicitada
Resposta de Flyhacks
Hi Elena, thank you for your feedback. We are sorry for the situation that took place. Schedule changes can happen while travelling with any airline, but we are doing our best to minimize negative impact of that. Unfortunately Ryanair hasn't notivied us about changes in your flight that is why we were too late to help you. We have already claimed the refund for your distrupted flight from the airline - soon the money will be back on your card.
We are really sorry that your experience was so unpleasant but we will be delighted to have you as a client in future.
Have a nice day!
Resposta de Flyhacks
Hi! Thank you for your positive review! We do really value good opinions on our service so we know we are doing the right thing.
Have a nice day!
Dårlig og uforståeligt engelsk
Dårlig og uforståeligt engelsk, fik ikke boardingkort med i mailen og ringede flere gange til dem for at få det på plads, men måtte til sidst købe ved Ryan air 110 euro, efter boarding kom så en mail med boardingkort, men alt for sent 😣.
14 de outubro de 2019
Avaliação não solicitada
Resposta de Flyhacks
Hi Palle, thank you for your review. We are really sorry that you've faced such inconveniences during your trip and needed to spend more money than planned. I have reviewed your case and as I see we have sent you your boarding passes immediately after you've provided us with nessecary data for check-in in the morning. And also we have resent them by your request twice. That's really strange and unfortunate that they haven't arrived:( We hope that you had a safe flight and that you will give us a new chance so we prove that we are the company worth using.
Have a good day!
Very efficient
Very efficient. Very helpful and reply to emails very quickly. First time using them but would definitely use again
13 de outubro de 2019
Avaliação não solicitada
Resposta de Flyhacks
Hi! Thank you for your positive review! We do really value good opinions on our service so we know we are doing the right thing.
Have a nice day!
service rapide, efficace et avec le sourire!
Service, rapide et efficace mais heureusement que je parle un peu anglais!
12 de outubro de 2019
Avaliação não solicitada
Resposta de Flyhacks
Salut ! Merci pour avoir partagé votre opinion sur le service. Nous travaillons sans cesse pour garantir le meilleur service possible. Nous sommes donc très heureux que vous soyez satisfaite. Si vous croyez que le niveau du service client en français devrait être amélioré, s'il vous plaît contactez-nous par mail pour nous renseigner en détail sur la situation qui a eu lieu.
Nous vous souhaitons une bonne journée et de bons voyages futurs avec nous !
Efficient service all round
Efficient service all round. Very happy customer.
D Flynn
12 de outubro de 2019
Avaliação não solicitada
Resposta de Flyhacks
Hi! Thank you for your positive review! We do really value good opinions on our service so we know we are doing the right thing.
Have a nice day!
helpful
helpful, answering questions quickly and helping if you need help
11 de outubro de 2019
Avaliação não solicitada
Resposta de Flyhacks
Hi! Thank you for your positive review! We do really value good opinions on our service so we know we are doing the right thing.
Have a nice day!
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