Flymble Avaliações 

287
•
O TrustScore é 3.5 de um total de 5

3,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Woohoo !! Holidays Booked. Thanks Flymble for quick service, Easy instalments and best support I received, I entered wrong DOB by mistake and i was quick enough to join on Live Chat and support sta... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Been waiting for them to email me back since last year they can’t lie as I have the complete chat log in my history I email once a month sometimes more all ignored they owe me money I doubt... Ver mais

Avaliado com 2 de um total de 5 estrelas

Easy enough to book, I like that they provide different ways to pay however, when booking Ryanair flights via Flymble, I was able to select both the standard personal item as well as cabin case for no... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fantastic! Paid in 6 months for flight tickets abroad, I appreciate the option to pay the instalments earlier with no extra charge. You get sent email reminders a couple of days before the p... Ver mais

Detalhes da empresa

  1. Site de busca de vôos

Escrito pela empresa

Flymble is on a mission to make travel affordable again. Simply spread the cost of your flight over 3-12 monthly instalments. Fly now, pay later.


Informações de contato

3,5

Bom

O TrustScore é 3.5 de um total de 5

287 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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3,5

Todas as avaliações

(287)

0 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Horrific customer service!

I’ve had an absolutely horrific experience with this outfit. Pre-Coronavirus, you were able to speak to an agent on the phone but it appears that they’ve closed their call centres down so you can really get to the bottom on of anything. Even a response from support takes Weeks! I’ve paid a deposit but received no confirmation of booking, no airline ticket or even a refund of my deposit and I’m due to “fly” in three days. I understand this is a difficult time but the customer service has been so poor it’s inexcusable! Customers feel like they’ve been hung out to dry! I thought this would be a great service to use but I will not be purchasing airline tickets through flymble again.

14 de junho de 2020
Avaliação não solicitada
logotipo da Flymble

Resposta da Flymble

Hi there,
I am sorry to hear this. Due to the enormous amount of queries, our support team has been overwhelmed significantly. This could indeed result in longer than expected waiting times. Please send me an email directly and I will assist you personally. You can email me at: henry.wynaendts@flymble.com.
Apologies for any inconvenience caused.
Best regards,
Henry
Co-founder

Avaliado com 1 de um total de 5 estrelas

They are the absolute worst

They are the absolute worst. They don’t answer phone calls and they don’t want to refund even though the airline cancelled and sent the money back to them

21 de maio de 2020
Avaliação não solicitada
logotipo da Flymble

Resposta da Flymble

Hello,
I am sorry to hear that. Our logs show that the refund has now been processed. You can contact me directly for any other queries at henry.wynaendts@flymble.com.
Best regards,
Henry (Founder & CEO).

Avaliado com 2 de um total de 5 estrelas

Great concept poor execution

I find it funny that they want you to rate them before they even confirmed booking. They want you to pay upfront, they send you an email as if you're booked and ask you to rate them. Then, when you think you're set and just waiting for your ticket, they tell you that they couldn't book. And so I have to search for a new price which all prices went up and I have to pay the difference! Now I'm frantically trying to find the cheapest flights and even then not sure if it will even be booked in time! It's not as simple as they claim for it to be.

::UPDATE::
BUMPED IT DOWN TO 2 STARS. FOR SOME REASON THEY COULDN'T BOOK MY FLIGHTS AFTER GIVING THEM ALTERNATE DAYS AND ROUTES. I SHOULDN'T HAVE TO SEARCH FOR THEM AFTER I ALREADY PAID FOR THE FLIGHTS AND IT SHOULDN'T BE THE CUSTOMERS PROBLEM THAT YOU DIDN'T BOOK IN TIME OR THE PRICES WENT UP! HORRIBLE EXPERIENCE AS NOW CAN'T LEAVE IN MARCH AS PLANNED.

GOT REFUNDED SMOOTHLY. STILL STAND BY MY REVIEW.

8 de fevereiro de 2020
Avaliação não solicitada
logotipo da Flymble

Resposta da Flymble

Hi! I am sorry to hear that you are not satisfied with us. Unfortunately in very rare cases, our ticket partner is not able to book a flight with the airlines as requested by a customer. This occurs when airlines don't update their pricing often enough, hence it is still shown on our website. In this case we can book an alternative flight if available, or provide a full refund. In your case, we have now refunded the full amount and it will arrive on your bank account within 5 working days.

Please do accept our voucher as we apologise for the inconvenience. We have reached out to you directly to see if there is anything else we can do to rectify the situation. You can also reach me directly at henry.wynaendts@flymble.com (CEO). Best regards, Henry.

Avaliado com 5 de um total de 5 estrelas

Great experience with Flymble!

I just booked my flight to New York City with Flymble and I had a great experience. The website is super easy to use and I loved the customer support! Would totally recommend it and do it again!! Without Flymble this trip would not have been possible, so thank you guys!

6 de fevereiro de 2020
Avaliação não solicitada
logotipo da Flymble

Resposta da Flymble

Hi! Happy to hear you enjoyed our service!

Avaliado com 3 de um total de 5 estrelas

They charge more for flights

They charge more for flights, then you can get when booking another flight-example flying from London to Johannesburg on Air Kenya they charge 137 pounds more than booking directly with the airline-checked in baggages comes at an exorbitant price-anything from 150 400 pounds more-Pay attention

4 de fevereiro de 2020
Avaliação não solicitada
logotipo da Flymble

Resposta da Flymble

Hi! Unfortunately our ticket partners cannot always offer the same rates the airlines can. We are working to onboard more partners as we speak. But until that time we are bound by their pricing. If you wish, please reach out to our customer support and we will help you as good as we can. Best regards, Flymble team.

Avaliado com 5 de um total de 5 estrelas

Good

Good service

29 de janeiro de 2020
Avaliação não solicitada
logotipo da Flymble

Resposta da Flymble

Hi there! You will receive your e-tickets within 24 hours of booking. Have a good flight!

Avaliado com 1 de um total de 5 estrelas

site dont work

22 de janeiro de 2020
Avaliação não solicitada
logotipo da Flymble

Resposta da Flymble

Hi Mitch, unfortunately our site is down at the moment, we have had to upgrade our servers as we could not handle the increase in volumes. It should be back online within 24 hours.

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