Long waiting time before delivery. They also shop from outside Europe and before you can receive your order count min an extra charge of 60% of which they do not inform you when you order. In that asp... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Quite comfortable socks and nice colour. Size wise quite small for L/XL. As others have noted no wide toe box, actually narrower than some "normal" socks I own. Dispatch time quite lengthy but was ex... Ver mais
This company never delivered the product. First of all, it took forever to receive a tracking email that they were going to deliver the sock that I purchased over a month ago, and to no surprise, they... Ver mais
The socks are very well made, thick padding and excellent craftsmanship. Processing and shipping was a bit slow. My biggest complaint is that the toe box does not seem to be any roomier than other s... Ver mais
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Prepare to be swindled if you buy
I ordered a hoodie but it was way too large. They told me I could return it for an exchange. I followed their instructions, paid to return it, tracking verified they received the return and then nothing. No acknowledgment, no anything. I have sent so many emails and none have been answered. I can’t find a phone number to call them. Awful, terrible customer service and I am out $100. Didn’t even have a chance to try the product, but nothing is worth this.
Reversable! Machine dryable! So comfy
Quick order fulfillment, super warm and comfy hoodie! Reversable! And dry-able in low heat. Huge difference with other Alpaca brands require air drying.
You charged my credit card but never…
You charged my credit card but never sent me an email confirmation (not in my spam). Also,I would like to change the color of my order if possible.
Your site is easy to order from
Your site is easy to order from. I can’t wait to get my hoodie!! Thank you for having a sale! Made this all possible and it’s getting cold outside. Just in time. Thank you.
I had ordered before checking ratings…
I had ordered before checking ratings and then when they told me it would take longer than expected to get the item I was nervous about when it would be delivered. I received the item in less than two weeks and am satisfied with the transaction. They did well.
misleading messages
I placed an order. I received an on-line message box saying the shipping was free. I completed the order but was charged shipping.
I am trying to contact you guys for the…
I am trying to contact you guys for the past few days and no one responding. Please respond asap or i am writing worse reviews ever and reporting you
I still have not received my exchange
I still have not received my exchange, very disappointing
What have I purchase?
It's taken DAYS
It's taken DAYS. YOU HAVE JUST MADE THE SHIPPING LABEL AND IT'S NOT EVEN AT UPS. DO BETTER. SCAM. I just wanted to give my girlfriend a gift and it's just been a horrible experience.
Great Customer Service and Timely Manners
My experience was made great because follow your legend ships our purchases out in a timely manner and they keep me posted as to any delays or any information I need to know in a timely manner. I myself have always had a positive experience from them so far.
I’ve only ever had two minor problems from them so far in the past year and that was because they were experiencing a higher than expected volume of orders last Christmas and so my order was not going to be delivered on time, and that I’ll be kept posted as to when my order will be shipped out. (great, understandable)
The other issue I ended up having was paying for a quarterly subscription to their magazine for the past six months and I only received one of their quarterly magazine subscriptions, when I notified them about the issue through email they got back to me right away. They had asked me if I wanted to keep continuing with the subscription or if I wanted to cancel it, I sadly had to cancel it due to financial reasons at the time and they refunded me on my order and everything was resolved and I had no issues since.
All good no worries perfect service
So cozy!
Easy to order. Arrived quickly.
Washed and dried it the day it arrived. Wore it the next. Received a number of compliments and request for product info. Extremely cozy!
Appears to be very well made. It’s reversible!
Time will tell as to how it holds up.
dont trust any of the promises from the…
dont trust any of the promises from the website or the customer service. the order was supposed to arrive in 5 days - 20 days later after customer service tells me that all is on the way I receive an information that they are still trying to put together my order! Sad!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








