Excellent, first-class service! Every order I’ve placed has been despatched and delivered very quickly. Highly recommend Foodsklep.
A empresa respondeu
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Veja o que dizem as avaliações
Ordered something that has become really hard to find in the local Polish shops near me......so it was great to find it on the website. Delivery was fast and hassle free. Very good service will be usi... Ver mais
A empresa respondeu
For some reason when I went to pay, I'd paid through 3rd party app, which I'm not going to promote, they had got my street name correct by my postcode and town incorrect. I panicked but I was able t... Ver mais
A empresa respondeu
I checked for polish groceries online,and came across foodsklep.com.Ive had reservations at first,but I am now very happy to buy polish products from foodsklep.com.The business provides a very big va... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Foodsklep.com is a family-owned online grocery store providing customers with a convenient and reliable shopping experience. We are dedicated to providing a wide selection of fresh produce and grocery items at competitive prices. Our commitment to customer service and satisfaction is second to none. With a knowledgeable staff, fast delivery and a commitment to quality, Foodsklep.com is your go-to place for all your grocery needs. Visit us today and experience the difference!
Informações de contato
Reino Unido
- hello@foodsklep.com
- foodsklep.com
4,6
Excelente
45 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Resposta da Foodsklep
Thank you for your great review! We're so pleased you enjoyed the wide range of products, competitive prices, and quick delivery. We really appreciate your support and hope to see you again soon!
– Foodsklep Team
Brilliant!
Excellent, first-class service! Every order I’ve placed has been despatched and delivered very quickly. Highly recommend Foodsklep.
10 de abril de 2026
Resposta da Foodsklep
Thank you so much for your fantastic review! We're delighted to hear that every order has been delivered quickly and smoothly. Your recommendation means a lot to us — we truly appreciate your continued support and look forward to serving you again soon!
– Foodsklep Team
Great service.
Ordered something that has become really hard to find in the local Polish shops near me......so it was great to find it on the website. Delivery was fast and hassle free. Very good service will be using again.
10 de abril de 2026
Resposta da Foodsklep
Thank you so much for your lovely review! We're really glad you were able to find the product with us, especially when it’s hard to get locally. It’s great to hear the delivery was fast and hassle-free too. We truly appreciate your support and look forward to your next order!
– Foodsklep Team
Resposta da Foodsklep
Thank you so much! We're delighted to hear you had a perfect experience. We really appreciate your support and hope to serve you again soon!
– Foodsklep Team
Resposta da Foodsklep
Thank you for your kind words! We're so glad you enjoyed the products and that everything was well packaged. We really appreciate your support and hope to see you again soon!
– Foodsklep Team
Excellent service and delivery
Excellent service and delivery. Items that needed extra packing all arrived intact due to the packaging used. Will shop again. Thank you.
16 de março de 2026
Resposta da Foodsklep
Thank you so much for your kind review! We're delighted to hear everything arrived safely and that the extra care in packaging made a difference. It means a lot to us that you’ll be shopping with us again — we look forward to your next order!
– Foodsklep Team
Delivery and packing the item
Delivery and packing the item, absolutely spotless, but I order sweet mustard and they send me classic one, but in rest really appreciated the service!
12 de março de 2026
Resposta da Foodsklep
Thank you for your feedback! We're really glad to hear you were happy with the delivery and packaging.
We're sorry about the mix-up with the mustard — that shouldn’t have happened. Please feel free to contact our customer service team for any issues (hello@foodsklep.com) and we’ll be happy to sort this out for you.
We appreciate your understanding and hope to provide a perfect experience next time!
– Foodsklep Team
Amazing…super fast delivery
Amazing…super fast delivery, well packaged and pleased with the produce 🙌
Thanks!
12 de março de 2026
Resposta da Foodsklep
Thank you so much for the amazing review! We're delighted to hear you were happy with the fast delivery, packaging, and the products. Your support means a lot to us — we look forward to your next order!
– Foodsklep Team
Outstanding products very tasty and low…
Outstanding products very tasty and low prices 100 recommend
9 de março de 2026
Resposta da Foodsklep
Thank you so much for the fantastic review! We're delighted to hear you enjoyed the products and found them great value. Your recommendation means a lot to us — we really appreciate your support and hope to see you again soon!
– Foodsklep Team
Excellent customer service
For some reason when I went to pay, I'd paid through 3rd party app, which I'm not going to promote, they had got my street name correct by my postcode and town incorrect.
I panicked but I was able to get straight through to Fóodsklep and sort the issue out, and I received my parcel, very happy
5 de março de 2026
Resposta da Foodsklep
Thank you for your lovely review! We're really glad you were able to get through to us quickly and that we could resolve the address issue in time for your delivery. It's great to hear everything arrived safely and that you're happy with your order.
We really appreciate your support and hope to serve you again soon!
– Foodsklep Team
I got a completely different order…
I got a completely different order especially after ordering a bulk of 30 items , and it also said was going to take 2-3 days but took much longer
21 de fevereiro de 2026
Avaliação não solicitada
Resposta da Foodsklep
Dear Customer,
We’re very sorry to hear about this and apologise for the inconvenience caused. Receiving the wrong order is certainly not the experience we want any of our customers to have.
We are happy to confirm that your issue was addressed promptly, with the correct item being redispatched immediately once you had brought the issue to our attention.
While the vast majority of orders are delivered within a 2-3 day window, on rare occasions, due to ongoing stock sales or courier delays, we are not able to keep to the suggested timeframe.
Kind regards,
Foodsklep Team
very good service
10 de fevereiro de 2026
Delivered to the wrong flat left out in…
Delivered to the wrong flat left out in the rain and the box fell to pieces when lifted . I am a pensioner with a severe illness and sorting this out exhausted me. I'm not very impressed .
8 de janeiro de 2026
Resposta da Foodsklep
We’re very sorry to hear about your experience — especially knowing you’re dealing with health challenges. We completely understand how upsetting and exhausting this must have been, and we truly sympathise.
While we do dispatch all orders promptly and with care, we rely on courier services for delivery and so, unfortunately, have limited control over deliveries. That said, we still want to ensure every customer is fully satisfied, and we’re happy to follow up with Royal Mail on your behalf.
Please don’t hesitate to contact us directly at hello@foodsklep.com — we’d like to make this right for you and offer a gesture of goodwill.
Thank you for your feedback, and again, our sincere apologies for the inconvenience caused.
- Foodsklep Team
Resposta da Foodsklep
Thank you for your kind words! We're happy you were pleased with the product and delivery. Looking forward to your next order!
– Foodsklep Team
The coffee came quicker then I was…
The coffee came quicker then I was expecting
6 de janeiro de 2026
Resposta da Foodsklep
Thank you for your review! We're glad to hear the coffee arrived faster than expected — we always aim for a smooth and speedy service. We hope you enjoy your coffee, and hope to see you again soon!
– Foodsklep Team
Resposta da Foodsklep
Thank you for your review! We're glad to hear everything went well with your order.
– Foodsklep Team
I checked for polish groceries…
I checked for polish groceries online,and came across foodsklep.com.Ive had reservations at first,but I am now very happy to buy polish products from foodsklep.com.The business provides a very big variety of product,fantastic prices,it provides for all budgets.I met the proprietor of the business Jan,very friendly,and professional.The website is easy to use and each product is very clearly described.I love to shop with foodsklep.com,very recommendable.
3 de dezembro de 2025
Resposta da Foodsklep
We’re so glad you found us and that you’re happy with the range, prices, and service at foodsklep.com. It was an absolute pleasure meeting you; your warmth and positivity mean the world to us.
We’re honoured to have earned your trust, and we’re here anytime you need us. Wishing you strength, health, and happiness — and we look forward to serving you, and your lovely dog Mert, again soon.
– Foodsklep Team
Resposta da Foodsklep
Thank you so much for the 5 stars! We really appreciate your support and look forward to serving you again soon.
– Foodsklep Team
Resposta da Foodsklep
Thank you so much for your kind words! We're glad to hear the packaging and chilled items met your expectations. We look forward to your next order!
– Foodsklep Team
Food good as is delivery and customer…
Food good as is delivery and customer relations.
1 de dezembro de 2025
Resposta da Foodsklep
Thank you for your lovely feedback! We're so happy to hear you were pleased with the food, delivery, and our customer service. We really appreciate your support and hope to see you again soon!
– Foodsklep Team
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