Forever Sourcing Avaliações 

217
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Bought and item for my son which turned out to be the wrong colour ( my mistake ) new one sent out as soon as I’d sent it back. Turns out it was still the workhorse colour again ( still my fault ) ref... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordered wrong size in tracksuit wanted a smaller size sending out they where fab to deal with very impressed with how efficient they dealt with it

Avaliado com 5 de um total de 5 estrelas

I had to return a hoodie as it was too small. I arranged for an exchange. Communication with this company was quick and helpful. They then sent out the exchange promptly and arrived 2 days later. Woul... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered from them and it arrived within 2-3 days and when it didn’t fit me right and I asked for an exchange they was very understanding and happily exchanged it for me . They then sent the exchan... Ver mais

Detalhes da empresa

  1. Loja de roupa urbana
  2. também em
  3. Loja de Calçados
  4. Loja de Roupas

Escrito pela empresa

Established in 2022, Forever Sourcing has quickly become one of the leading sneakers and streetwear selling businesses within the UK. The company's sole purpose is to provide a unique service to its customers by attaining the most desired and sought-after products on the market. Today, the company operates both online and through its flagship store which can be found in the the City Centre of Edinburgh. Forever Sourcing also operates a sourcing service which enables the business to tap into its vast network of retailers to ensure that the sought-after item is tracked down. Forever Sourcing as a business and promises its customers that all products which are sold are both authentic and brand new.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

217 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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4,5

Todas as avaliações

(217)

61 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

brilliant customer service ordered the…

brilliant customer service ordered the wrong size sent it back without a problem and ordered again came speedy would 100% order with them again

20 de outubro de 2025
Avaliação não solicitada
logotipo da Forever Sourcing

Resposta da Forever Sourcing

Hi Braydon,

Thank you so much for your kind words! We’re glad everything went smoothly with your exchange and that your new order arrived quickly.

We really appreciate your support and can’t wait to help you again in the future!

Avaliado com 5 de um total de 5 estrelas

I placed an order for asics and I…

I placed an order for asics and I received an email that the size I had ordered wouldn’t be able to be shipped out due to it being damaged from someone trying on in the shop. Ellie was soon quick to help and provided options on what I could do. Ellie was excellent the whole way through and kept me updated on every step. Shoes then arrived soon after and are perfect!

27 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Issue resolved very quick 👍🏼

Originally started of not great with paying 1-3 day delivery, and did not hear anything for a couple of days. But sent one more email and within 5 minutes a rep from the forever sourcing team called me personally to say that the shoes I bought was bought the same day I ordered and they had a half a size up. They offered to refund or to order the next size. I agreed with the next size up and they refunded my 10 for express delivery. They also kindly sorted next day delivery as the shoes are needed in a short period off time. Thankyou for the help and the quick resolution to the problem

23 de setembro de 2025
Avaliação não solicitada
logotipo da Forever Sourcing

Resposta da Forever Sourcing

Hi Archie,

Thank you for your patience and for sharing your experience! We’re glad we could sort everything out quickly and get the right size to you in time. Your kind words mean a lot to us.

Wishing you a very Merry Christmas and all the best for the holidays! 🎄

Avaliado com 5 de um total de 5 estrelas

Perfect service

Perfect service, didn’t have my size in shop and managed to source and get it sent out to me in 3 days, will definitely be using again👌

16 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing customer service!

Amazing customer service! I stupidly ordered the wrong size in a 2 piece set and contacted them to ask if it could possibly be changed. The item I wanted did not stock the size I required but he went above and beyond to find me an alternative set that would match the item which I was very pleased with and ensured I received this on time despite MY mistake as this was a present. The item was packaged beautifully and with care and I would most definitely buy from here again! Thank you so much :)

5 de setembro de 2025
Avaliação não solicitada
logotipo da Forever Sourcing

Resposta da Forever Sourcing

Hi Lois,

Thank you so much for your lovely words! We’re so glad we could help find the perfect alternative and get it to you on time. It’s always our goal to make sure every order, even tricky ones, goes smoothly.

We really appreciate your support and can’t wait to help you again in the future!

Avaliado com 1 de um total de 5 estrelas

Scam didn’t receive order.

Ordered a Nike t shirt from here and paid £10 for delivery (1-3 business days) it’s been about a week and I still haven’t received my order I’ve reached out and emailed them twice regarding this and asking if there’s any updates on where my order is and they still haven’t got back to me. The order number is #3763 Ordered a university blue Nike miller

6 de setembro de 2025
Avaliação não solicitada
logotipo da Forever Sourcing

Resposta da Forever Sourcing

Hi there,
We’re really sorry to hear about this experience. We’ve checked thoroughly and are unable to locate your name or order anywhere in our system, and we also haven’t received any emails from you.

Please do reach out to us directly at foreversourcinginfo@gmail.com with your order details, and we’ll get this sorted for you right away.

Best Wishes,
Forever Sourcing Team

Avaliado com 4 de um total de 5 estrelas

Forever sourcing had allowed me to…

Forever sourcing had allowed me to purchase footwear that I struggled to find elsewhere. So grateful I could get them here as I was starting to lose hope. The only thing I would say is that after the order confirmation, I hadn’t heard anything else for a couple of weeks so was beginning to worry that my order wouldn’t come, I had contacted by email and social media for an update but never heard anything back. The next day I then had confirmation that the parcel was shipped and I then received my order a few days after that.

12 de agosto de 2025
Avaliado com 5 de um total de 5 estrelas

You can’t go wrong with foreversourcing…

You can’t go wrong with foreversourcing . I ordered a Nike miler forest green and got it within 3-4 days . The jacket is not even for sale where I live near but they’ve got it . It’s authentic and real . If you find something that you like from foreversourcing but you don’t know if it’s real or not . Trust me it will be worth it if you buy it . Everything they sell is real and you can even ask them questions about it if you want .

7 de agosto de 2025
Avaliado com 5 de um total de 5 estrelas

trust worthy site

great service fast deliver was unsure to use or not as was a site a hadnt heard of but trusted the reviews and very happy a done so managed to get my son an item he was struggleing to get eles were in his size and fair priceing also very happy will return again in the future

28 de julho de 2025
Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic service

Absolutely fantastic service. Couldn't find these trainers anywhere in the size needed apart from here! Quick dispatch and great comms. Always wary of places like this.... dont be. Perfect in every way!

25 de julho de 2025
Avaliado com 5 de um total de 5 estrelas

Happy with my order

Happy with my order, got what i wanted no issues atall. Quick delivery and i recommend to any ‘readers’ to try these guys out. 10/10 satisfied thanks

10 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic customer service!

I was a bit wary ordering as I hadn't heard of the company before, however I didn't need to worry! I received the order very quickly and when I needed to exchange part of it for a different size it was very easy. Callum called me directly once he received my email and arranged everything for me. Brilliant, will be ordering again soon!

18 de junho de 2025
Avaliado com 1 de um total de 5 estrelas

Total scammers avoid if you don't want to be ripped off

Ordered trainers took payment immediately after hearing nothing for 4 day's i asked to cancel the order.

This is one of them companies that once you ask to cancel their reply is your item is being despatched. A week later I again asked them to cancel the order and pointed out my rights under the distance selling regulations. Their reply was laughable stating that after you place an order you have a maximum of 1 hour to cancel before it it is processed by their despatch department.

This is a one man and his dog type of outfit not a huge international company they send you nothing and when you do get your refund after weeks they keep the postage costs when they posted nothing. And you are entitled to a full refund including postage cost's by law under the distance selling regulations.

Should you be unfortunate enough to have used this company and have problems go to your card issuer and ask for a chargeback

16 de maio de 2025
Avaliação não solicitada
logotipo da Forever Sourcing

Resposta da Forever Sourcing

Hi Peter,

Thank you again for your feedback - and we want to start by saying how truly sorry we are for the experience you’ve had.

You’re absolutely right to be frustrated. We were slow in cancelling your order and for that, we hold our hands up and apologise sincerely. That’s not the standard we aim for, and it’s disappointing to know we fell short here.

To clarify a few points: the reason we initially retained the £5.00 postage fee was because a shipping label had already been created for your order - at which point costs are triggered on our end. We also have a 1-hour cancellation window as orders are automatically processed shortly after being placed, and our merchant fees are taken. This is common across all online platforms, but we do understand how it can be frustrating.

That said, we’ve now refunded your £5.00 shipping fee in full. We never want our customers to feel undervalued, and although we’re a small business, we genuinely try to go above and beyond - as we hope 99% of our other Trustpilot reviews reflect.

For example, instead of asking you to wait for the item to arrive and return it at your own cost —-which is what most retailers would require - a member of our team physically went to the Royal Mail delivery office to retrieve your parcel before it was shipped out to you. That was done to save you both time and money, because we know how frustrating delays can be.

We’re really sorry again - truly. We absolutely appreciate the feedback, and as you mentioned, we are a small team. Reviews have a huge impact on our business and operations, and if you could consider your 1-star review, it would mean the world to us. We’re always working to improve and we never take our customers for granted.

Thanks again for your time and patience - and once again, we’re incredibly sorry.

Best Wishes,
The Forever Sourcing Team

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