Bought and item for my son which turned out to be the wrong colour ( my mistake ) new one sent out as soon as I’d sent it back. Turns out it was still the workhorse colour again ( still my fault ) ref... Ver mais
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Veja o que dizem as avaliações
Ordered wrong size in tracksuit wanted a smaller size sending out they where fab to deal with very impressed with how efficient they dealt with it
I had to return a hoodie as it was too small. I arranged for an exchange. Communication with this company was quick and helpful. They then sent out the exchange promptly and arrived 2 days later. Woul... Ver mais
I ordered from them and it arrived within 2-3 days and when it didn’t fit me right and I asked for an exchange they was very understanding and happily exchanged it for me . They then sent the exchan... Ver mais
Detalhes da empresa
Escrito pela empresa
Established in 2022, Forever Sourcing has quickly become one of the leading sneakers and streetwear selling businesses within the UK. The company's sole purpose is to provide a unique service to its customers by attaining the most desired and sought-after products on the market. Today, the company operates both online and through its flagship store which can be found in the the City Centre of Edinburgh. Forever Sourcing also operates a sourcing service which enables the business to tap into its vast network of retailers to ensure that the sought-after item is tracked down. Forever Sourcing as a business and promises its customers that all products which are sold are both authentic and brand new.
Informações de contato
13 West Port, EH1 2JA, Edinburgh, Reino Unido
- info@foreversourcing.co.uk
- foreversourcing.co.uk
4,5
Excelente
217 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
good quality / quick delivery
Order came very quick and exactly as seen online, also had a small problem with ordering wrong size but they helped and got me the correct size soon as possible
Would recommend to anyone looking for sports gear
5 de abril de 2025
Avaliação não solicitada
Resposta da Forever Sourcing
Hi Callum,
Thank you for your fantastic review! We’re so glad to hear your order arrived quickly and exactly as expected. We’re also happy we could sort out the size issue for you swiftly. Your recommendation means a lot, and we’re here whenever you need anything else!
Best Wishes,
Forever Sourcing
I haven’t received my order
I haven’t received my order, emailed and haven’t Hurd anything back yet
29 de março de 2025
Resposta da Forever Sourcing
Hi James,
I hope you're well, and thank you for taking the time to leave a review.
First and foremost, I want to sincerely apologise for your experience with us - it’s clear we fell short, and I completely understand your frustration. What should have been a smooth and straightforward order turned into something far from ideal, due to a mix of unfortunate circumstances and mistakes on our end.
You placed your order on the 28th of March, and it was collected by Royal Mail the following day. When we saw your review on Trustpilot on the 5th of April, we immediately got in touch. After investigating with both yourself and Royal Mail, it was clear that the parcel had been lost.
Once we confirmed this, we quickly arranged a replacement pair and refunded your original shipping costs. Unfortunately, Royal Mail has since refused to cover the cost of the lost item, which really epitomises the overall experience - frustrating for you as a customer and disheartening for us as a small business.
Things took another turn when the wrong pair of shoes was sent to you - we mistakenly sent the Adidas SL72 Cow Print instead of the Adidas Samba Cow Print you originally ordered. While they may be visually similar, it was still a significant error, and one that should not have happened. For that, we’re truly sorry.
Despite all of this, you remained incredibly patient and understanding throughout. That didn’t go unnoticed, and I want to personally thank you for your kindness during what was undoubtedly a frustrating process.
After providing you with a returns label, you sent the SL72s back to us, and once we received them, we promptly sent out the correct pair - the Adidas Samba Cow Prints - which I’m happy to hear have now arrived.
We know the delay and the back-and-forth were unacceptable, and your one-star review is more than fair. We pride ourselves on customer service, and this was a moment where we fell short. It’s important to us to own our mistakes, and to always respond - whether the feedback is positive or not.
Thank you again for choosing to order with us in the first place. We truly appreciate it, and we wish you all the best going forward.
Warm regards,
Forever Sourcing
really good experience with Callum
really good experience with Callum, bought several items no issues ,goes out his way
knows alot about current trends with in the market
28 de março de 2025
Avaliação não solicitada
Resposta da Forever Sourcing
Hey Scott,
Thank you so much for your kind review and for trusting us to fulfil your order once again.
We massively appreciate your support over the past couple of years.
Resposta da Forever Sourcing
Hey Alistair,
Thank you so much for your kind review and for trusting us to sort your Travis Scott Medium Olives out for you. What a pair they are!
We hope to hear from you again soon - Please use the code "FOREVERSOURCING10" For £10 off your next order!
Many Thanks,
Forever Sourcing
Was dubious as never heard of or used…
Was dubious as never heard of or used company before but they had the trainers my son wanted that couldn’t get elsewhere and had trouble previously ordering with laced and not receiving but trustpilot showed good reviews so I took the plunge used credit card for extra layer of protection and ordered. SO happy arrived so quickly and efficiently with emails along the way giving me delivery details and updates
11 de março de 2025
Avaliação não solicitada
Resposta da Forever Sourcing
Hey Lucy,
Thank you so much for your kind review and for trusting us to fulfil your order.
We are delighted to hear that you were happy with your order and the whole process around it.
We hope to hear from you again soon - Please use the code "FOREVERSOURCING10" For £10 off your next order!
Many Thanks,
Forever Sourcing
These guys had the pair of asics in…
These guys had the pair of asics in size 9 my son has been looking for ages! We paid on the Friday and didn’t know they don’t work weekends so I sent several emails over the weekend 🤦♂️ on the Monday they refunded the next day delivery fee and sent them out straight away! Amazing service 🙌 will definitely be shopping with these guys again 👌 thank you!
21 de março de 2025
Avaliação não solicitada
Resposta da Forever Sourcing
Hey Alex,
Thank you so much for your kind review and for trusting us to fulfil your order.
I am so glad to hear that your son was delighted with his new pair of Asics, they are a bestseller for a reason!
We hope to hear from you again soon - Please use the code "FOREVERSOURCING10" For £10 off your next order!
Many Thanks,
Forever Sourcing
Was dubious as never used before but…
Was dubious as never used before but lots of good reviews on Trustpilot and paid using credit card so knew I’d be covered so thought I’d risk it as had trainers my son wants for his 16th that are sold out or ridiculous money elsewhere - fast delivery notified throughout process very happy 😊
13 de março de 2025
Resposta da Forever Sourcing
Hey Lucy,
Thank you so much for your kind review and for trusting us to fulfil your order.
We are so happy to hear that we were able to get your son the shoes he was after for his birthday!
The Air Max 95 Baltic Blues are such as nice pair and perfect for summer coming!
We hope to hear from you again soon - Please use the code "FOREVERSOURCING10" For £10 off your next order!
Many Thanks,
Forever Sourcing
Easy to order..quick delivery…good…
Easy to order..quick delivery…good quality…good price!
26 de fevereiro de 2025
Resposta da Forever Sourcing
Hey Gilliang,
Thank you so much for your kind review and for trusting us to fulfil your order.
The Fear of God Essentials Tracksuit in the black colourway is such a nice set and I am so glad that you had a pleasant encounter with us in securing it.
We hope to hear from you again soon - Please use the code "FOREVERSOURCING10" For £10 off your next order!
Many Thanks,
Forever Sourcing
Resposta da Forever Sourcing
Hey Esther,
Thank you so much for your kind review and for trusting us to fulfil your order.
We hope to hear from you again soon - Please use the code "FOREVERSOURCING10" For £10 off your next order!
Many Thanks,
Forever Sourcing
Absolutely class service
Absolutely class service , Managed to find me the set I wanted in the size I wanted, Stayed in touch and will be sending me anything over they see in future that’s in my size
Customer for life now - 10/10 recommend
18 de janeiro de 2025
Avaliação não solicitada
Resposta da Forever Sourcing
Hey Laura,
Thank you so much for your kind review and for trusting us to fulfil your order.
I am so happy to hear that you are a customer for life and please do let us know if you ever need anything else.
We hope to hear from you again soon - Please use the code "FOREVERSOURCING10" For £10 off your next order!
Many Thanks,
Forever Sourcing
The best resellers in the game
The best resellers ever. Made my experience so easy and went out of their way to send me a different pair so that it can arrive time for my trip. Amazing service and great communication
11 de janeiro de 2025
Avaliação não solicitada
Resposta da Forever Sourcing
Hi there,
Thank you so much for your fantastic review!
We’re thrilled to hear that we could make your experience easy and get you the right pair in time for your trip. Providing amazing service and clear communication is what we strive for, so it’s wonderful to know we hit the mark.
We look forward to helping you again soon!
Best Wishes,
The Forever Sourcing Team
Great customer service
Great customer service, was in a rush to get my order before christmas but they done their best and more to get it to me before hand, very satisfied and would definitely purchase from them again!
20 de dezembro de 2024
Avaliação não solicitada
Resposta da Forever Sourcing
Hi Tia-Marie,
Thank you so much for your lovely review!
We’re really glad we could help get your order to you in time for Christmas - it’s always a pleasure to go the extra mile for our customers. Your kind words truly mean a lot to us.
We’re so pleased to hear you were satisfied with your experience, and we’d love to see you shop with us again in the future!
Best Wishes,
The Forever Sourcing Team
These guys are amazing.
These guys are amazing.. great communication all the way through and my Air Max 95’s came super fast! Highly recommended
Thanks again, I shall be shopping with yous again pretty soon ⭐
3 de janeiro de 2025
Resposta da Forever Sourcing
Hi Craig,
Thank you so much for the fantastic review!
We’re really pleased to hear you were happy with the communication and that your Air Max 95s arrived quickly. Your support and recommendation mean a lot to us, and we’re looking forward to having you shop with us again soon.
Thanks again, Craig!
Best Wishes,
The Forever Sourcing Team
Lovely pair of trainers
My son is really happy
With his trainers I got from
Here fast delivery too I will defiantly be ordering again brilliant service
29 de dezembro de 2024
Avaliação não solicitada
Resposta da Forever Sourcing
Hi Joanne,
Thank you so much for your wonderful feedback!
We’re delighted to hear your son is happy with his trainers and that you found the delivery fast. It means a lot to us that you’ll be ordering again - we look forward to helping you next time!
Best Wishes,
The Forever Sourcing Team
My nephew was delighted with then as…
My nephew was delighted with then as he got the nike tracksuit which was turquoise. Which arrived in December24. THANK You
14 de dezembro de 2024
Avaliação não solicitada
Resposta da Forever Sourcing
Hi Ann,
Thank you so much for your lovely feedback!
We’re thrilled to hear your nephew was delighted with the Nike tracksuit and that it arrived right on time. It means a lot to us to know we could make his day special.
Thanks again for choosing Forever Sourcing!
Best Wishes,
The Forever Sourcing Team
Great to deal with
Great to deal with. Friendly and very helpful
19 de dezembro de 2024
Avaliação não solicitada
Resposta da Forever Sourcing
Hi Steve,
Thank you for your kind words! We’re so glad to hear you found us friendly and helpful. It’s always a pleasure to assist our customers.
Looking forward to helping you again soon!
Best Wishes,
The Forever Sourcing Team
Coups
Very nice hoodie great quality and fast delivery will defo order again
6 de dezembro de 2024
Avaliação não solicitada
Resposta da Forever Sourcing
Hi Wendy,
Thank you so much for your lovely feedback!
We’re delighted to hear you’re happy with the hoodie quality and fast delivery. We can’t wait to welcome you back for your next order!
Best Wishes,
The Forever Sourcing Team
Omg once again you guys have sourced…
Omg once again you guys have sourced and delivered can not fault you 👌ordered and delivered within 24hrs Xmas week big thumbs up 👍 👍👌👌🎅🏼merry Christmas
20 de dezembro de 2024
Avaliação não solicitada
Resposta da Forever Sourcing
Hi Lee,
Wow, thank you so much for the fantastic review!
We’re thrilled to hear we could deliver your order within 24 hours, especially during the busy Christmas week. Your kind words and thumbs up mean a lot to us!
Best Wishes,
The Forever Sourcing Team
Resposta da Forever Sourcing
Hi Georgia,
Thank you so much for your kind words! We’re delighted to hear you had a perfect experience with us.
We look forward to helping you again soon!
Best Wishes,
The Forever Sourcing Team
Great service and delivered personally…
Great service and delivered personally to my home!
Highly recommend ⭐
30 de novembro de 2024
Resposta da Forever Sourcing
Hi Karin,
Thank you so much for your wonderful review!
We’re glad to hear you appreciated the personal delivery and great service. Your recommendation means a lot to us!
We look forward to serving you again soon.
Best Wishes,
The Forever Sourcing Team
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