Forge & Foster Avaliações 

133
O TrustScore é 1.5 de um total de 5

1,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

If I could negative stars, I would. I have been on the hook with this company “waiting for materials” for so long that now I surpassed the buyer’s insurance. They are complete scam! 😡

Avaliado com 1 de um total de 5 estrelas

In my experience this company has gone from good, to bad, to utterly fraudulent. I have several of their watches but the most recent, ordered and paid for in Feb 2025, has never been delivered. I have... Ver mais

Avaliado com 1 de um total de 5 estrelas

If I could leave a negative star I would. Placed my order in March, it is now mid-september. Nothing during the ordering process alerted me to tell me that the watch was unavailable. Or awaitin... Ver mais

Avaliado com 1 de um total de 5 estrelas

Absolutely atrocious company. Do not buy anything from these. Waited almost 6 months for a watch to be told after my 15th chase that they cannot guarantee "early delivery" incredibly. Failed promise a... Ver mais

Detalhes da empresa


Informações de contato

1,4

Muito Ruim

O TrustScore é 1.5 de um total de 5

133 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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1,4

Todas as avaliações

(133)

27 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Forge and Foster watches are my favorite!

I've been a fan of F&F since their very first minimalist watches a couple of years back.

Since then I keep adding to my collection it seems like every couple of months. I'm not exaggerating. 9 out of the 11 watches in the case on my desk are F&F. I tried to link a pic but they don't allow links in here. lolol

I'm not a watch expert or anything but I personally feel like the quality for the price can't be beat. And they just keep adding cool new designs so I keep buying them.

Seriously, I would recommend these to ANYONE that wants to wear a really good looking quality piece but doesn't want to pay a fortune.

The company has a great support staff when I have had questions and they are very community-minded even asking customers for thoughts about new designs.

I'm not usually a geek for this kind of thing but I have enjoyed my F&F experience from beginning to end and I'm not afraid to say it. lol.

1 de julho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I received a Avantian watch with a…

I received a Avantian watch with a defect in one of the links. I had removed 2 links and as I was trying to place the watch back into the correct position, I found that 1 of the links had a blocked/occluded pin hole. I tried 3 different pins in the hole and none worked. Unfortunately, this was the last link that I could not remove from the rest of the watch so I was stuck. I reached out to the company, even sending them a video showing how the pin would not fit through the link in either direction, to only have them tell me to go to a jeweler and fix it myself. I mean come on. I know you pay for what you get, and these are knock off watches, but come on. Take responsibility for what you make and help when there is a problem. DONT BUY!

29 de junho de 2022
Avaliação não solicitada
logotipo da Forge & Foster

Resposta da Forge & Foster

Hi Brad,

Thanks for taking the time to leave us a review of your purchase. We're sorry to hear you have been experiencing a problem with your watch.

Our support team have emailed you a free return label and instructions on how to send the watch back for replacement. If you need the label to be resent please reach out to the team by email who will be happy to provide this for you - support@forgeandfoster.com

We hope to hear from you soon so we can get this matter resolved! :)

Regards,
Forge and Foster Support Team

Avaliado com 2 de um total de 5 estrelas

Mechanism of the watch is not GOOD

To be honest i like it when i saw the look of it. But the mechanism wise its useless. I wouldn't recommend no more self winding watches to anyone no more. For me watches is a passion. I have more than 1 watch. I wore you watch one day. Next day i wore a different one. Last night your watch stopped working right after 9pm. It was not even 48 hrs. maybe little more than 24 hrs the watch was left untouched. The look is great. I like the material. BUT IF IT DOESN"T WORK PROPERLY IT"S USLESS.
Thank you!

8 de junho de 2022
Avaliação não solicitada
logotipo da Forge & Foster

Resposta da Forge & Foster

Hi M N,

Thanks for taking the time to leave us a review of your purchase. We're sorry to hear you have been experiencing a problem with your watch.

When fully wound our watches have on average 40 hours of power reserve. Your daily movement whilst wearing the watch will keep it powered, however as with all automatic watches if the watch is not being worn it will eventually stop and need winding again.

We would love to discuss this matter further and resolve the problem you are experiencing. You can contact the team by email at support@forgeandfoster.com.

We look forward to hearing from you! :)

Regards,
Forge and Foster Support Team

Avaliado com 5 de um total de 5 estrelas

An impressed Swiss watch collector with FF

A long time watch collector of Swiss luxury watches, I decided to try a different manufacturer regionally speaking, and am incredibly impressed by the quality, attention to detail, and incredible value you get for such a high-caliber watch. Highly recommend Forge & Foster (specifically the Titan X Centurion is what I got) to anyone interested. Excellent customer experience too!

18 de maio de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Beautiful, elegant, must buy!

I purchased a watch from Forge & Foster. Unfortunately when it arrived it was stolen from my mailbox. I became so frustrated. I reached out to my local USPS and they are useless. So my last hope was to reach out to Forge & Foster customer service because I didn’t think they will do anything because they sent out the package and it was delivered. Long story short, Morgan (support team) went far and beyond to help me resolve my stolen watch. No only she provided such an amazing customer service, she sent me a replacement watch the following week and express shipped it! I love the watch! The quality is sooo good! It’s beautiful, elegant, getting tons of compliments. Because of their customer service, I’m definitely going to purchase another one from Forge and Foster!

26 de abril de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My second purchase from Forge and Foster

This is my second purchase from Forge and Foster and I'm even more impressed with this one. The torrent is masterfully done. Beautiful dial design, ceramic bezel and one of the most amazing finishes that I've seen on a bracelet. The fact that there's only 150 pieces is just icing on the cake. Absolute best watch at this price point.

1 de abril de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My 44mm Avantian X

My 44mm Avantian X - spectre arrived today on time. Wow it is stunning. Beautifully made, has a good weight to it. I've been watching the second hand go around for the past few minutes. This watch looks very expensive. I will definitely be buying another watch from Forge and Foster very soon. Amazing for the price. Very highly recommended. John

29 de março de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Rate my recent experience

Rate my recent experience? Well, mu watch has stopped, and I don't know why. I've had it for 18 months, and it worked reasonably well, till yesterday. I've tried contacting Forge and Foster, but no response. Seems like they're only interested in flogging you another watch. Disappointing.

27 de março de 2022
Avaliação não solicitada
logotipo da Forge & Foster

Resposta da Forge & Foster

Hi Samuel,

Thank you for taking the time to leave a review. We're very sorry to hear your watch has unexpectedly stopped working. We would love to get this resolved for you!

Our team are not available at weekends unfortunately. The best way to contact us would be through email at support@forgeandfoster.com. You can expect a reply from our team within 24 hours offering you a solution.

We hope to hear from you soon so we can put this right for you! :)

Regards,
Forge and Foster Support Team

Avaliado com 5 de um total de 5 estrelas

Happy customer

Ordered with express shipment, was deliverd in 4 days, USA to Spain.
Awesome customer service, very friendly and replying fast.
Watch looks great, just wearing it for 30mins. Looks very nice and feels decent.
Happy customer!

3 de março de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service by the Forge Foster team

Great service by the Forge Foster team. I had an issue with the watch I bought of them (still under warranty) and they dealt with the issue promptly without lota if questions and I got the brand new replacement in no time!

Needless to say the watch is absolutely well made and I regularly receive plenty compliments from lots of people!

1 de março de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Impressive quality

Saw the ads about your watches and decided to get the Echelon. I was so impressed with the quality of this watch and love the way it looks on my wrist. Will be ordering another one for sure!

28 de fevereiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fist class service

Bought the watch after many hours of research, was over the moon when it turned up , Unfortunately after a few days had a small problem , emailed them and I received first class and comprehensive service . Outstanding

7 de fevereiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Bin sehr zufrieden

Bin sehr zufrieden! Kommunikation mit dem Hersteller lief perfekt. Das Produkt ist Top werde mir sicherlich die ein oder andere Uhr noch kaufen .

6 de fevereiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Next level customer service

I’ve bought two watches so far and ABSOLUTELY love them. What also makes me a fan of Forge & Foster is their customer service. I contacted their customer service via email a couple of time and their agents always went above and beyond to keep their customers happy.

6 de fevereiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

100% will be returning.

Fantastic customer service before and after the purchase.
delivery was quicker than i expected and watches look and feel amazing!
100% Recommended

29 de janeiro de 2022
Avaliação não solicitada

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