Forge Hardware Studio Avaliações 128

O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Criminals. DON"T BUY FROM FORGE HARDWARE. They just resell other brands by renaming them; I received knobs labelled Emtek - just get them directly w/o the mark up. Falsely claimed returned pro... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered champagne brass farmhouse hardware and it’s absolutely beautiful. I received knobs and pulls. Shipping was fast and packed nicely. These match my GECafe appliances hardware perfect. They eve... Ver mais

Avaliado com 5 de um total de 5 estrelas

It’s so refreshing to do business with a company that has high quality products, value and unbelievable customer support. I am one very happy customer. The Highline cabinet/appliance pulls are everyth... Ver mais

4,1

Muito Bom

O TrustScore é 4 de um total de 5

128 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 24 horas

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Avaliado com 5 de um total de 5 estrelas

I must say as a business owner

I must say as a business owner, this company has by far the best customer service I have ever encountered. I needed to expedite shipping on my new kitchen hardware. I used their chat and within 5 minutes of giving them my phone number i recieved a phone call. They expedited overnight shipping right away. I couldnt ask for more. I will look to purchase from them first in the future. Thanks again.
Adam
Happy customer

9 de abril de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing! Thanks.

Amazing! The hardware was beautiful but the were also so nice. We had to speak to them on the phone and required some hand holding. They were great from beginning to end. Our clients loved the hardware and we're so happy to continue working with Forge.

2 de abril de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great hardware and wonderful service from Forge Hardware Studio.

I have been purchasing hardware from Forge Hardware Studio for years. I use their products on my custom ordered furniture. I'm always so pleased with the quality of the hardware! Ordering via their website is super easy and shipping is always quick and easy. I would highly recommend Forge Hardware Studio if you're looking for great service and beautiful metal hardware for your furniture or kitchen cabinets!

31 de março de 2020
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

top notch customer service

The customer service on this site was amazing and I am very pleased with the look of the product. They were a little hard to install but now that they are, they’re gorgeous!

31 de março de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Hardware is exquisite

Hardware is exquisite! Elevated my kitchen renovation beyond my expectations! Customer service was excellent as well!

31 de março de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

LOVE my new hardware!

Absolutely love my new hardware! The shipping was quick and everything came in perfect condition. I’m beyond happy with my order. I would definitely recommend :)

31 de março de 2020
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Customer Service Lacking

My cabinet hardware came in a damaged box with handles all smooshed together. There was no packing slip or return information. When I emailed about the return I was just given a return address so put the hardware in a box and shipped it out. After two inquiries about a refund I got a rude email back saying I would only be refunded for a few because I didn't properly wrap hardware and they arrived damaged. They did't email me first to tell me this and the box they sent me was damaged!!!! Shady operation. Will not recommend them or ever use them again which is sad because I love my hardware. Not worth the effort....and lost money ordering from them.

31 de março de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Beautiful new knobs, great shopping experience!

We ordered 66 champagne bronze knobs for our kitchen cabinets. They are beautiful and quite a chic update. We were able to immediately chat online with Forge throughout the process of choosing, ordering, and tracking. Customer service very quickly replaced one knob that arrived a slightly different color. We highly recommend Forge Hardware Studio!

17 de julho de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Textured Diamond Champagne Bronze Drawer Pulls and Knobs

I must say from the start of my shopping experience with Forge Hardware Studio Camila was extremely helpful. I’m very particular with things matching and she took the time to look up my appliance and faucet info so she could let me know her thoughts on the color since I wont be able to see the product until I receive it. Pictures don’t always do things justice and every company makes their own version of colors so I was very appreciative of her help. Last thing I want to have to do when doing a remodel is wait for items then have to turn around and shop again for them later. I will definitely recommending you to others and look forward to shopping With you in the future. You have great quality stuff and prompt service.

11 de maio de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Want to give a big thank you to Frankie…

Want to give a big thank you to Frankie who provided me with some of the best customer service ever! ..... and I have spent 40+ years in customer service. I'm purchasing knobs and pulls for my kitchen remodel and needed "2" different makers as I have some unique pieces going into this project but still wanted the "brass" finish/color to look similar. He went out of his way to even send me photo's of my options. Thank you!

10 de abril de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Customer Service

I initiated a chat on their website at a random late time, and they answered really quickly. They didn't rush me through our conversation either, and gave me really great information. I'm ordering from them for sure. Can't wait to see the products...I'm sure they're great!

1 de março de 2019
Avaliação não solicitada

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