The follow up was AWESOME. NOT your typical service provider these days! Installed system @ our business then complete walk through and review of what we just received. Loved the personal touch and c... Ver mais
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Veja o que dizem as avaliações
I have had an ongoing battle with Fortress Security for almost 6 years now. Customer service is best described as in America - YES, but for the most part they may as well be offshore in India, or t... Ver mais
Fortress have been the preferred gate contractor for Capulet square.. simply because we compared price and service with eagle automation, pearly gates, anchor gates and aac( way more expensive ) and f... Ver mais
My family has been w/ Fortress Security for over 12 years. The installation for our home went flawless, technicians and staff are well trained and respectful. They recently upgraded our older system... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
From basic home monitoring to fully-customized security systems, Fortress Security provides 24-hour rapid response for your home or business. For the safety of your family or the security of your business, we have an interconnected network of multiple central stations which are equipped with the latest telephone, computer, and back-up power systems available to ensure total uninterrupted service to our customers.
Informações de contato
2000 E Randol Mill Rd Ste 611 , 76011-8208, Arlington
- 866.378.9258
- PROTECTME@FORTRESSSECURITY.COM
- fortresssecurity.com
THE BEST OF THE BEST
Great company, fast response..
Everyone is very nice and they all have great knowledge of their services and available equipment.
I would highly recommend them.
Awesome company, honest and reliable!
Entire staff professional and helpful. Very knowledgable and prompt. I feel my home is safe and secure and trust that everything is installed properly and I can get any help any time.
Very professional. Family friendly technicians. Outstanding customer service
From the start every one was very friendly and gave great customer service. We were able to have a technician come the next day to install. The technician called before to let us know when he would be arriving. He was very professional and patient. We have a 2 year old with a disability and 4 year old that is very curious. But he was very amicable and pleasant with them. Technician went over everything with us step by step exactly what he was doing and why. Usually you get the guys who come in and don't want to be bothered when they work and do there own thing. But he went over the in's and outs of what he was doing. Very nice. Usually most techs are not so well put together and with minimal people skills. But that was not the case. He was sharp and professional and easy going. The service is great it let's me have peace of mind while I am at work knowing that the most important part of my life is being well guarded and secure. We have had a couple of instances where we have a false alarm because I forgot the alarm was on and the monitoring service was quick respond and make sure everything was alright. Not to mention the customer service center at the office called a few days later just to double check we were doing well. I have never seen that before. The entire staff is quite personable and I don't feel that I am just another Joe schmo of the street. They know my name and know my family as well. I recommend them to my friends and family. It's just so refreshing to know that there are still companies out there that still care about the customer. I hope the staff gets to see this and know that we really appreciate there work.
Their first class customer service is immeasurable.
Here is a company that shows dedication to the Customer whether you are at home or visiting abroad. That speaks volumes for me. I have established a special relationship with staff and they have not disappointed. They are pleasant and dependable with response time to queries that is quick. The times that I erroneously opened a door with disarming, along with rapid response, I liked their detail to accuracy by requesting rather than repeating your security info. I feel very comfortable and secure with this company.
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