It's been a week since I placed an order and fully paid. It seems to be stuck with the seller. I can wait but communication with ForwardBuy is bad and frustrating. I get no responses from emails... Ver mais
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Veja o que dizem as avaliações
I have used their services twice now. Perfect experience both times! Communication is fast and informative. They keep asking what I want to do if something comes up. The only downside is that I can'... Ver mais
Everything went well and smoothly! Payed for me super fast and arrived at the warehouse fast aswell! Fees are reasonable prices and shipped fast! Little inconvenience is fees when it arrived to me tha... Ver mais
I wanted to purchase an item from Carrousel, but since they don’t ship to my country, I thought it wouldn’t be possible. Forwardbuy made it happen! At first, I was a little skeptical, but their profe... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
ForwardBuy . com LLP (T18LL0744B) is an Singapore registered, International Package Forwarding Service agent. As of now, we provide Parcel Forwarding Service from Singapore, India and USA to help our customers to shop from these three locations regardless of where they are located. We are also gradually expanding to support such shopping at other global locations. Register for a free account, and instantly get your own International forwarding addresses to use with online retailers in Singapore, India & USA. We offer Assisted Purchase Service, by which you can request us to shop on your behalf. High quality service at economical cost i.e We offer low shipping rates and minimal service fee.
Informações de contato
Singapore, Cingapura
- contactus@forwardbuy.com
- forwardbuy.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Decent forward parcel service
Their shipping methods tend to lean towards the more expensive services so if you are not willing to pay for expensive shipping I suggest look elsewhere. Customer service response is quite decent although it can still be Improve further. Overall their service offer isn't bad and can certainly be used again.
Superb service
I recommend!
The package arrived in a timely manner, nothing wrong at all. My first time using fowardbuy to order something on Shopee and it went very well. Shipping will be high but it's worth it for something that you can't ship to the USA from the actual website. No regrets.
Very efficient services and response…
Very efficient services and response time. However the hiccup will be the delay in delivery from sender to the warehouse...as well buyer cant see the tracking of the delivery status...if you could upgrade your system it would be wonderful...overall very good 1st experience with ForwardBuy Team...thank you
Got a little nervous because of the…
Got a little nervous because of the value of the parcel, CustomerCare was responsive and did a great job. Parcel arrived. Would recommend and use again.
Satisfied Service
Satisfied Service
Their service is excellent and they have a good customer service. I'm recommending this service to anyone who looking forward to bring down items from abroad.
First time
Decided to use this website to ship Sesame Street CDs from Singapore to Malaysia. The process was fast and smooth and customer support was polite and responsive. They were nice enough to arrange shipping my package with Qxpress so I can save a bit of money. The package was neat and wasn't at all damaged. The only con is that the shipping cost is expensive. If they were to reduce the cost and offer other couriers, then this would be the best shipping service out there. Am I satisfied? Yes. Am I going to use it a second time? Maybe, when I have enough money.
Will use again!
Was a little hesitant since I have never used a service like this before however I am so pleased with the whole process. I was able to order a hat that is sold out here in the States from Singapore and it was shipped so quickly!
Very Good service
Very Good service. I would recommend others to use this service as well.
Service was fast and hassle free
Service was fast and hassle free, would be better if they used dhl for international deliveries tho, fedex took a lot longer.
Incredibly smooth process
I was a bit skeptical, as I had never used a similar service before. ForwardBuy made the whole process look like magic. I was able to buy a laptop model not available in my part of the world and receive it in 2 days, thanks to the warehouse address assigned to me. Very fast, accurate and inexpensive service.
While the shipping took a long while…
While the shipping took a long while (which was to be expected and not their fault) the service was quick and easy. For a small fee, they'll even take a photo of your goods before shipping them to you. Repackaging was even free.
Perfect!
Ordered an item through ForwardBuy from a website that delivers only in Singapore and received the shipment. You pay for the shipment separately when they receive your packages. You can have them repack and rearrange to save on shipping costs.
The communication was excellent and the…
The communication was excellent and the process was very easy. The delivery process was very fast.
Excellent customer service
Excellent customer service! Items from my home in India was picked up, properly packed and delivered quickly. I will use them again!
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