Foxhills Jewellers Avaliações 

506
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great service, quick and easy. I shared photos of the jewellery I wanted to sell via email, they came back with a quote on the same day. When I sent the items off they confirmed receipt and confirmed... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Well what can i say other than excellent! I was looking for a gift for a friend when I came across Foxhills. I ordered the bracelet with a 1-3 day delivery quoted. It arrived next day. I opened it... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Beautiful authentic jewellery, I contacted this company to enquire for a video on a Tiffany item, within 20 minutes I was sent one. The customer service I received following this was superb. Not only... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

I purchased a pair of Tiffany & Co. earrings from Foxhills for £245. They were described on the website as “Preloved – Excellent”. Unfortunately, when they arrived I was disappointed with the co... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Joalheiro
  2. Avaliador de jóias
  3. Comprador de jóias
  4. Serviço de conserto de jóias
  5. Joalheria
  6. Conserto de relógios

Escrito pela empresa

Established in 1710, Foxhills Jewellers is Britain’s oldest jeweller still trading, with over 300 years of experience built on trust, craftsmanship, and exceptional service. We specialise in luxury branded jewellery, including pre-owned Tiffany & Co pieces, as well as engagement and wedding rings. We also offer a wide selection of new, unbranded jewellery, serving customers both in the UK and worldwide. Our services include jewellery and watch repairs, servicing and cleaning, professional valuations, and jewellery authentication. Every item is carefully inspected by our experts, allowing our customers to shop with complete confidence.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

506 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(506)

99 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Top marks to Foxhills

I had been looking for a particular ring in a particular size thought I’d seen in on an advert but couldn’t find it on their website. Happily they had a phone number with an actual person on the other end. The lady was lovely soooo friendly, helpful and knowledgeable. She took me to the item, dealt with the payment, and them arranged a special delivery date as I was about to go on holiday. Top marks to her and Foxhills!!

7 de março de 2026
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Resposta da Foxhills Jewellers

Hi Barry, Many thanks for taking the time to review us. We are pleased to hear you would recommend us and one of our lovely staff members was able to help you. We also offer additional services so if you are looking to arrange any repairs, cleaning or valuations please get in touch we would be more than happy to help.

Avaliado com 5 de um total de 5 estrelas

My order of Cape Island products…

My order of Cape Island products arrived beautifully packaged. I will definitely be ordering again.

14 de março de 2026
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Resposta da Foxhills Jewellers

Hi Melissa, Many thanks for taking the time to review us, please let us know if we can help with any more products going forwards to add to your collection :-)

Avaliado com 5 de um total de 5 estrelas

Transaction made easy….

Transaction made easy….. arrived on time
Would definitely use them again for any future purchases.

4 de março de 2026
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Resposta da Foxhills Jewellers

Hi Stephen, Many thanks for taking the time to review us. We are pleased to hear you would use us again. We also offer additional services so if you are looking to arrange any repairs, cleaning or valuations please get in touch we would be more than happy to help.

Avaliado com 5 de um total de 5 estrelas

Excellent company

I cannot recommend Foxhills Jewellers enough. The item was despatched immediately and the customer service was exceptional

12 de março de 2026
Avaliação não solicitada
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Resposta da Foxhills Jewellers

Hi Anita,

Many thanks for taking the time to review us. We are pleased to hear you would recommend us and the service you received was exceptional.

We also offer additional services so if you are looking to arrange any repairs, cleaning or valuations please get in touch we would be more than happy to help.

Avaliado com 5 de um total de 5 estrelas

Five star experience for me

Five star experience for me. Not only was my beautiful Tiffany & Co. bracelet cheaper, but it arrived the very next day. I really couldn't ask for better!!!
Thanks so much, Irene x

25 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Foxhills Jewellers

Hi,

Many thanks for taking the time to review us. We are pleased to hear you had a great experience.

We also offer additional services so if you are looking to arrange any repairs, cleaning or valuations please get in touch we would be more than happy to help.

Avaliado com 5 de um total de 5 estrelas

Amazing selling process

Sent my jewellery they let me know when received and gave me updates. it got checked then I received the payment within an hour of accepting. Definitely use again.

13 de março de 2026
Avaliação não solicitada
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Resposta da Foxhills Jewellers

Hi Sophie,

Many thanks for taking the time to review us. We are pleased to hear you would use us again.

If you are looking to sell any further jewellery, arrange any repairs, cleaning or valuations please get in touch we would be more than happy to help.

Avaliado com 5 de um total de 5 estrelas

Prompt,professional and reliable…

Prompt,professional and reliable service. Would definitely recommend Foxhill Jewellers and would definitely use again.

6 de março de 2026
Avaliação não solicitada
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Resposta da Foxhills Jewellers

Hi, Thank you for your purchase and for taking the time to review us. We are pleased to hear you would recommend us and use us again. Should you require any of our services in the future we offer jewellery repairs, Valuations and Jewellery cleaning just get in touch.

Avaliado com 5 de um total de 5 estrelas

Perfect from start to finish

Perfect from start to finish. Ordered on Tuesday delivered on Thursday. Delighted with my ring.

5 de março de 2026
Avaliação não solicitada
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Resposta da Foxhills Jewellers

Hi Karen, Thank you for your purchase and for taking the time to review us, we are pleased to hear you are delighted with your ring. Should you require any of our services in the future we also offer jewellery repairs, Valuations and Jewellery cleaning just get in touch.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Bracelet arrived beautifully packaged. Thank you.

25 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Foxhills Jewellers

Hi Jackie, Many thanks for taking the time to review us, if we can assist you in the future with any of your jewellery needs including Cleaning & Repairs of any of your jewellery, please let us know.

Avaliado com 5 de um total de 5 estrelas

Very fast delivery & great packaging

Very fast delivery & great packaging

11 de fevereiro de 2026
logotipo da Foxhills Jewellers

Resposta da Foxhills Jewellers

Hi Robin, Many thanks for taking the time to review us, if we can assist you in the future with any of your jewellery needs including Cleaning & Repairs of any of your jewellery, please let us know.

Avaliado com 5 de um total de 5 estrelas

Who knew that Jewellers dealt in…

Who knew that Jewellers dealt in exquisite fragrance. Following a recent visit to South Africa 's Western Cape I was intoxicated by Cape Islands Summer Vineyard Fragrance and found that Foxhills Jewellers were suppliers in the UK. I immediately ordered 3 sets of liquid soap, hand cream and room diffuser. They arrive quickly and beautifully packaged. My whole house reminds me of the beautiful Cape of South Africa and my Daughter being a Master of all things wine related has also been indulged with this fabulous fragrance.

6 de fevereiro de 2026
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Resposta da Foxhills Jewellers

Hi Jenna, Many thanks for taking the time to review us, we are pleased to hear you love the product, we hope you continue to enjoy the scents.

Avaliado com 5 de um total de 5 estrelas

A fantastic experience

A fantastic experience - thank you!
The team were so helpful and the jewellery was just beautiful. The whole journey from viewing products online, visiting the store, and the smooth transaction, to the gorgeous packaging the bracelet came in was perfect! Can’t thank you enough x

6 de fevereiro de 2026
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Resposta da Foxhills Jewellers

Hi Amy, I know this was a special purchase, we are pleased to hear your feedback and we look forward to seeing you again.

We offer Jewellery Cleaning and Repairs so if you need your item made to look like new again once its had some good wear or any of your other jewellery or any repairs please get in touch.

Avaliado com 1 de um total de 5 estrelas

Tiffany Necklace and Bracelet

I purchased a necklace and bracelet fo my daughter for her 21st birthday and wasn’t happy from the outset with the items as they appeared faulty but I was told that was how the were supposed to look.
The necklace broke a few days later and I was told it was my daughters fault I am still waiting for a refund
The communication is poor and unprofessional an they have not took responsibility for the item which was clearly sold faulty

9 de janeiro de 2026
logotipo da Foxhills Jewellers

Resposta da Foxhills Jewellers

Hi Erica,

Thank you for your review.

As previously confirmed, the necklace was not faulty at the time of delivery. You advised us that your daughter had attempted to manipulate the necklace and that it subsequently broke. Based on this information, the damage was not due to a manufacturing defect.

Despite this, and as a gesture of goodwill, we agreed to repair the necklace free of charge. We appreciate that occasionally items can become damaged, and we were happy to offer this solution to resolve the matter amicably.

We would also like to clarify that no fault was raised in relation to the bracelet.

Given that we have honoured the return, agreed to a free repair, and remained responsive throughout, we feel the review left does not fully reflect the actions we have taken to resolve this matter.

We remain committed to providing fair and reasonable customer service and are pleased that we have been able to offer a repair solution which you agreed to prior to leaving your review.

Avaliado com 5 de um total de 5 estrelas

Item was as described

Item was as described. Being a used item, I was a little apprehensive when purchasing, however the condition was like new. Would highly recommend

31 de janeiro de 2026
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Resposta da Foxhills Jewellers

Hi Julie, Thank you for taking the time to review us. We are pleased to hear you had a great experience and would highly recommend us.

Avaliado com 5 de um total de 5 estrelas

EXCELLENT!!

Lovely packaging and fast service!

15 de janeiro de 2026
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Resposta da Foxhills Jewellers

Hi Lynsey, Thanks for taking the time to review us, we are pleased to hear you liked the packaging and speedy delivery. Please get in touch should we be able to help with any of your jewellery needs going forwards.

Avaliado com 5 de um total de 5 estrelas

Product perfect

Product perfect, and full experience dealing with this company, excellent. Thank you

2 de janeiro de 2026
Avaliação não solicitada
logotipo da Foxhills Jewellers

Resposta da Foxhills Jewellers

Hi, Thank you for taking the time to review us, we are pleased to hear you thought the product was perfect! Please do get in touch should we be able to help you with any of your future jewellery needs :-)

Avaliado com 5 de um total de 5 estrelas

Tiffany necklace was perfect

6 de janeiro de 2026
logotipo da Foxhills Jewellers

Resposta da Foxhills Jewellers

Hi Jacky, Thank you for taking the time to review us, we are pleased to hear the Necklace was perfect! Please do get in touch should we be able to help you with any of your future jewellery needs :-)

Avaliado com 5 de um total de 5 estrelas

Fantastic product as described

Fantastic product as described - Great value

4 de janeiro de 2026
logotipo da Foxhills Jewellers

Resposta da Foxhills Jewellers

Hi Wesley, Thank you for taking the time to review us, we are pleased to hear you thought the product was fantastic! Please do get in touch should we be able to help you with any of your future jewellery needs :-)

Avaliado com 5 de um total de 5 estrelas

Great communication

Great communication , item perfect , lovely packaging would definitely recommend

4 de janeiro de 2026
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Resposta da Foxhills Jewellers

Hi Sara, Thank you for taking the time to review us, we are pleased to hear your item was perfect and liked the packaging. Please do get in touch should we be able to help you with any of your future jewellery needs :-)

Avaliado com 5 de um total de 5 estrelas

Pleasurable experience.

A beautiful gift for my girlfriend at a really competitive price which was effortless to find and order from Foxhills. Delivery was fast and packaged beautifully. Will certainly use this company again.

16 de dezembro de 2025
Avaliação não solicitada
logotipo da Foxhills Jewellers

Resposta da Foxhills Jewellers

Hi John, Many Thanks for taking the time to review us, we are pleased to hear you would use us again and it was a fast delivery. Thank you for your order :-)

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