Their communication was first class. There was a delay (due to shipping from China) of a number of months and Framework Sports kept in regular touch, informing me of progress - without me having to pr... Ver mais
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Veja o que dizem as avaliações
Excellent communication with customer.Through no fault of their own,Slinger bag was out of stock due to manufacturing issues in China but they always kept me updated when delivery would be anticipated... Ver mais
A empresa respondeu
I haven’t used the slinger bag yet because of the recent poor weather. I can’t comment of the product yet. In terms of level of service, it has been excellent experience the framework team kept in con... Ver mais
A empresa respondeu
The true test of a company is not when things are going well - its when there are some problems - and how they deal with them. I'm very glad to say that this company shines in that regard. They went o... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de equipamentos para tênis
- Serviço de Distribuição
- Fornecedor de Equipamentos
- Loja de artigos esportivos
- Atacadista de acessórios esportivos
- Atacado
Escrito pela empresa
Courtworx Sports - Evolution of Framework Sports Framework Sports has been the premier UK distributor of racket sports equipment and accessories for over 35 years. In September 2025, founders Mark, Jon and Nat sold Framework Sports to Apollo Leisure and launched Courtworx Sports to focus exclusively on Slinger Bag ball launcher technology. Since 1991, there has been an unwavering dedication to provide industry-best service levels and expert advice to customers around the world. While Framework Sports continues under Apollo Leisure ownership handling traditional racket sports equipment, Courtworx Sports represents the next chapter - Mark, Jon and Nat specialising entirely in professional-grade ball launchers for tennis, padel, and pickleball. Our mission remains unchanged: to help all our customers choose the right products. Three decades of experience in racket sports means we understand what coaches and players actually need. Courtworx Sports is where Framework Sports' expertise meets the future of training technology. ⭐ OFFICIAL UK distributor of Slinger Bag ⭐ 35+ years racket sports expertise ⭐ Trusted by coaches, clubs and academies nationwide
Informações de contato
Unit 3, Buriton Business Park,, GU32 3NJ, Petersfield,, Reino Unido
- hello@courtworxsports.com
- frameworksports.com
4,9
Excelente
1 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Courtworx Sports
Thanks Dean - what a lovely comment! We really appreciate your feedback and support!
Great communication from reliable company
Great communication and a nice freebie thrown in due to an unavoidable delay.
Jon was helpful and the product is living up to the expectations so far! Thank you :-)
18 de outubro de 2024
Resposta da Courtworx Sports
Thank you! Jon will be pleased to hear this feedback. Glad you're enjoying your purchase and thanks for your understanding regarding the delay!
Framework Sports kept us up to date on…
Framework Sports kept us up to date on the delivery date for our Slinger Ball Machine and it arrived safely as planned.
23 de outubro de 2024
Resposta da Courtworx Sports
Thanks Graham! Really glad we could keep you well informed and get your Slinger delivered safely. Enjoy your new training partner!
Restring Machine Service.
Fantastic service all round, even picked up a few tips from David.
23 de outubro de 2024
Resposta da Courtworx Sports
Thank you for the great feedback! David loves sharing his stringing knowledge and we're delighted you had such a positive service experience. Do let us know if you need any further support!
Always very friendly and helpful
28 de outubro de 2024
Resposta da Courtworx Sports
Hello Brent,
Thank you for recognising our friendly, helpful approach. We appreciate your continued support.
Best regards,
Framework Sports
Excellent Customer Relations!
Excellent communication with customer.Through no fault of their own,Slinger bag was out of stock due to manufacturing issues in China but they always kept me updated when delivery would be anticipated.They even gave me a free ball collector as a good will gesture.Certainly will be using them again.
18 de outubro de 2024
Resposta da Courtworx Sports
Hello Elizabeth,
Thank you for your understanding during the Slinger delay. We're pleased we could keep you well-informed throughout the process.
Kind regards,
The Team
Slinger bag preorder
I pre ordered a slinger bag from Framework sports. Really good communication all the way through delivery and lots of information and support with the product after I received it. Thank you 😊👍
18 de outubro de 2024
Resposta da Courtworx Sports
Hello!,
We're delighted you appreciated our communication throughout your Slinger pre-order. Thank you for your positive feedback!
Best wishes,
Framework Sports
Resposta da Courtworx Sports
Hello!
Consistent fast delivery - that's what we aim for! Thank you for noticing and thanks for your continued support!
Kind regards,
The Team
Great customer service and equipment…
Great customer service and equipment very good.
18 de outubro de 2024
Resposta da Courtworx Sports
Thanks, Maureen! Much appreciated!
Their communication was first class
Their communication was first class. There was a delay (due to shipping from China) of a number of months and Framework Sports kept in regular touch, informing me of progress - without me having to prompt them. This made me feel a valued and important individual. I am also very pleased with my Slinger machine too.
18 de outubro de 2024
Resposta da Courtworx Sports
Hello! Thank you for the honest and positive review. We appreciate your patience throughout this process. Enjoy your Slinger Bag!
Regards,
The Framework Team
Purchased a Slinger Bag
Purchased a Slinger Bag. Kept up to date with dates as product was being shipped in. Informed of delays. Very good service and love the Slingerbag.
18 de outubro de 2024
Resposta da Courtworx Sports
Hello Jackie,
Thank you for your feedback about the Slinger Bag! We're pleased you appreciated our communication throughout and are enjoying your purchase.
Best regards,
Framework Sports
Resposta da Courtworx Sports
Hello Donal,
Great to hear you found our service easy and efficient. Thank you!
Regards,
Framework Sports
Prompt speedy delivery
Prompt speedy delivery. Great communication and great product.
18 de outubro de 2024
Resposta da Courtworx Sports
Hello Liz,
We appreciate your kind words about our communication, delivery and products!
Best wishes,
The Team
Knowledgeable staff & I was Kept Informed
Although I was a bit disappointed that my product was delayed by a week, I was kept informed by the staff! I’m delighted with my machine & the instructions emailed to get me started. Thanks
18 de outubro de 2024
Resposta da Courtworx Sports
Hello Paula,
Thank you for your understanding regarding the delay. We're delighted you're happy with your machine and setup instructions.
Kind regards,
Framework Sports
Excellent service and communication
Excellent service and communication. Accessible for updates and true to their word.
Purchased Slinger bag tennis ball thrower. SUPERB piece of equipment.
Highly recommend Framework Sports.
18 de outubro de 2024
Resposta da Courtworx Sports
Hello John,
Thank you for your comprehensive review! We're thrilled you're enjoying your Slinger Bag.
Best regards,
The Team
There was a delay on delivery but the…
There was a delay on delivery but the good thing is very good, progressive communication
Thank you
18 de outubro de 2024
Resposta da Courtworx Sports
Hello Wilkinson,
We appreciate your understanding about the delay and your positive feedback about our communication.
Kind regards,
Framework Sports
Customer service
At last a company with great customer service it’s been a delight in purchasing goods from this company. They kept in touch all the way through the process, every time I sent an email I had a reply back straight away even in the evening. A big thank you to Jon, who has just been an amazing person to deal with, you gave me comfort and trust. I will definitely be using this company again. Thank you
18 de outubro de 2024
Resposta da Courtworx Sports
Hello Diane,
Jon will be delighted to hear your feedback! Thank you for recognising our commitment to customer service.
Best wishes,
The Team
On time and the book you guys sent to…
On time and the book you guys sent to me a long with the 10 % off on my next purchase. And an appreciation letter for my purchase, all well done and very well presented thanks.
Freddy Manzo
17 de outubro de 2024
Resposta da Courtworx Sports
Hello Freddy,
We're glad you appreciated the personal touches with your order. Thank you for your business!
Regards,
Framework Sports
Thank you for the prompt repair and…
Thank you for the prompt repair and return of my Slinger bag.
16 de outubro de 2024
Resposta da Courtworx Sports
Hello!
Glad we could help with your Slinger repair. Thank you for your feedback!
Best wishes,
The Team
Always extremely helpful
Always extremely helpful, and knowledgeable. Delivery is always when they say too - what's not to like about a company that does all that?
14 de outubro de 2024
Resposta da Courtworx Sports
Hello Craig,
Thank you for your kind words about our service and reliability! It's always our pleasure!
Regards,
Framework Sports
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