Their communication was first class. There was a delay (due to shipping from China) of a number of months and Framework Sports kept in regular touch, informing me of progress - without me having to pr... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Excellent communication with customer.Through no fault of their own,Slinger bag was out of stock due to manufacturing issues in China but they always kept me updated when delivery would be anticipated... Ver mais
A empresa respondeu
I haven’t used the slinger bag yet because of the recent poor weather. I can’t comment of the product yet. In terms of level of service, it has been excellent experience the framework team kept in con... Ver mais
A empresa respondeu
The true test of a company is not when things are going well - its when there are some problems - and how they deal with them. I'm very glad to say that this company shines in that regard. They went o... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de equipamentos para tênis
- Serviço de Distribuição
- Fornecedor de Equipamentos
- Loja de artigos esportivos
- Atacadista de acessórios esportivos
- Atacado
Escrito pela empresa
Courtworx Sports - Evolution of Framework Sports Framework Sports has been the premier UK distributor of racket sports equipment and accessories for over 35 years. In September 2025, founders Mark, Jon and Nat sold Framework Sports to Apollo Leisure and launched Courtworx Sports to focus exclusively on Slinger Bag ball launcher technology. Since 1991, there has been an unwavering dedication to provide industry-best service levels and expert advice to customers around the world. While Framework Sports continues under Apollo Leisure ownership handling traditional racket sports equipment, Courtworx Sports represents the next chapter - Mark, Jon and Nat specialising entirely in professional-grade ball launchers for tennis, padel, and pickleball. Our mission remains unchanged: to help all our customers choose the right products. Three decades of experience in racket sports means we understand what coaches and players actually need. Courtworx Sports is where Framework Sports' expertise meets the future of training technology. ⭐ OFFICIAL UK distributor of Slinger Bag ⭐ 35+ years racket sports expertise ⭐ Trusted by coaches, clubs and academies nationwide
Informações de contato
Unit 3, Buriton Business Park,, GU32 3NJ, Petersfield,, Reino Unido
- hello@courtworxsports.com
- frameworksports.com
4,9
Excelente
1 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Order has not arrived within the…
Order has not arrived within the delivery period quoted when item ordered. Have had to purchase item from another vendor.
11 de agosto de 2024
Resposta da Courtworx Sports
Hello Gareth,
We're sorry for the confusion. We actually shipped your order on 12/08/2024, the morning after receiving it. It seems Royal Mail took longer than expected to deliver, but it was finally delivered to your Safeplace on 20-08-2024.
We take customer satisfaction very seriously, and our other reviews are a testament to this. We'd appreciate if you could review your feedback in light of this information.
If you have any further concerns, please don't hesitate to reach out.
Sincerely,
Framework Sports
Fantastic efficient and friendly service
Fantastic efficient and friendly service
11 de agosto de 2024
Resposta da Courtworx Sports
Hello Phil,
Fantastic, efficient, and friendly - the trifecta! Thanks for the love.
Best,
Resposta da Courtworx Sports
Hello David,
We're thrilled you're happy with both our delivery speed and product quality. Your satisfaction means a lot to us!
Warm regards,
The Framework Sports Team
fast efficient friendly service
9 de agosto de 2024
Resposta da Courtworx Sports
Hello Mrs Wass,
Your concise review says it all - we aim for exactly that kind of service. Thanks for noticing!
Cheers,
The Framework Sports Team
Slinger repair. Excellent service.
Sent my slinger ball machine for repair. The customer service and speed of turnaround was so impressive. Can't fault it.
8 de agosto de 2024
Resposta da Courtworx Sports
Hello Claudine,
Wow, we're so pleased our Slinger repair service impressed you! We know how important a quick turnaround is.
All the best,
The Framework Sports Team
FrameworkExcellent advice communication support…
Excellent advice communication support and back up
31 de julho de 2024
Resposta da Courtworx Sports
Hello David,
We pride ourselves on comprehensive support, so your feedback is music to our ears. Thanks for the kind words!
Sincerely,
The Framework Sports Team
Resposta da Courtworx Sports
Hello Mr Chris Wade,
Quick delivery and great service - that's what we strive for! Glad we hit the mark for you.
Best wishes,
The Framework Sports Team
Harvey and his colleagues are really…
Harvey and his colleagues are really helpful and deliver without fuss or delay
5 stars
31 de julho de 2024
Resposta da Courtworx Sports
Hello Samantha,
Harvey and the team will be delighted to hear this! We're all about hassle-free service, so it's great to know we're hitting the mark.
Thanks for the 5 stars!
The Framework Sports Team
Excellent and reliable service from the…
Excellent and reliable service from the team!
31 de julho de 2024
Resposta da Courtworx Sports
Hello Freddie,
Reliability is our middle name! Thanks for noticing our team's efforts.
The Framework Sports Team
Always excellent service
Wanted to order some over grips. Harvey messaged me promptly and sorted out my order for me. Delivery was fantastic given I live in a remote area. Always use them and always recommend
5 de agosto de 2024
Resposta da Courtworx Sports
Hello Chris,
Wow, what a fantastic review! We're thrilled Harvey could help you out so promptly. It's great to know our delivery service is reaching even the most remote areas effectively. Your loyalty and recommendations mean the world to us!
Serve you again soon,
The Framework Sports Team
Resposta da Courtworx Sports
Hello Richard,
Thank you for your positive feedback on our products, service, and knowledge. We're happy to meet your expectations.
Best regards,
The Framework Sports Team
Top company
Fast and efficient service with great prices, will definitely use this company again....
4 de agosto de 2024
Resposta da Courtworx Sports
Hello Alan,
We're pleased you found our service fast and efficient with great prices. Thank you for choosing us!
Best regards,
The Framework Sports Team
Super quick delivery
I ordered this for 48 hour delivery and it arrived on the same day. Completely unexpected and a great surprise!
2 de agosto de 2024
Resposta da Courtworx Sports
Hello Alex,
We're thrilled to hear about your super quick delivery experience! It's wonderful that we were able to exceed your expectations by delivering your order on the same day. We always strive to provide efficient service, and we're glad we could give you such a pleasant surprise. Thank you for taking the time to share your positive feedback.
Best regards,
The Framework Sports Team
Good communication from framework for…
Good communication from framework for delivery. On time and product was good
31 de julho de 2024
Resposta da Courtworx Sports
Hello Kevin,
Thank you for your great review! We're pleased to hear that you appreciated our communication regarding your delivery. It's important to us that our customers are well-informed throughout the process. We're also glad that your order arrived on time and that you were satisfied with the product. We value your feedback and look forward to serving you again in the future.
Best regards,
The Framework Sports Team
Fantastic company to deal with and very…
Fantastic company to deal with and very good service
29 de julho de 2024
Resposta da Courtworx Sports
Hello Dan,
Thank you for your fantastic feedback! We're delighted you had a great experience with our company and service. We value your business and hope to continue meeting your needs in the future.
Best regards,
The Framework Sports Team
Resposta da Courtworx Sports
Glad to hear it! Many thanks for the review!
Easy to order and exceptionally quick…
Easy to order and exceptionally quick delivery, thank you.
15 de julho de 2024
Resposta da Courtworx Sports
Many thanks for taking the time to tell us!
Ordered at 15:00 on Friday and arrived…
Ordered at 15:00 on Friday and arrived by 10:30 the following day. Couldn’t ask for a better service …..
12 de julho de 2024
Resposta da Courtworx Sports
Thanks James! So happy you are pleased with the service!
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