The Francis Frith Collection Avaliações 

1.502
•
O TrustScore é 5 de um total de 5

4,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I couldnt find the picture i wanted. Customer service department helped find it and sent me a link. I have since purchased it. The picture has my great gran in it so i am very grateful.

Avaliado com 5 de um total de 5 estrelas

To be browsing through a Francis Frith Collection Loughborough library book about Leicestershire and see my father in a picture taken in 1949 in Market Street was the most wonderful surprise for me a... Ver mais

Avaliado com 5 de um total de 5 estrelas

High quality gift at a reasonable price. The item arrived within 2 weeks of order which was very good considering it is a "personalised" item. So good that i have ordered a 2nd calendar for another f... Ver mais

Avaliado com 5 de um total de 5 estrelas

Good to see photos of my home village circa 1955 as I remembered it as a teenage schoolboy. The Nags Head was my dad's watering hole, the large walnut tree next to he newsagents always provided an ab... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Biblioteca de Filmes e Fotografias
  2. também em
  3. Arte e Antiguidades
  4. Loja de decoração de design de interiores
  5. Loja de impressões e placas
  6. Loja de mapas

Sobre The Francis Frith Collection

Escrito pela empresa

About Us
The Francis Frith Collection is a unique, nationally important and world renowned photo archive that has been delighting the public since 1860. Over the last 44 years, millions of customers have purchased our products.

Our prints hang in homes, galleries, shops, restaurants, hotels and thousands of public buildings across the UK and around the world. Over 2.5 million of copies of our book titles are on customers' coffee tables and in their bookcases.
 
Family-owned and Run
Although we have several separate companies developing the Frith archive, we are and have been since 1860, a family-run business. We are small enough to care about every one of our customers, but experienced and professional enough run a very sophisticated business. Our workshops have been located in a Wiltshire village since 1998, and our prints and books are still produced there.
 
Quality, Guaranteed
Our products are hand-made, to order, and in most cases are signed by the individual who has put the finishing touches to the product. We guarantee every one of our products. Not that you should ever need it - our products have been surpassing customers' expectations for decades.

We have exceptionally high levels of customer satisfaction. We're very proud of our reputation for high quality, and we work extremely hard to maintain it.

Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(1.502)

128 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fast delivery

Fast delivery, secure, sturdy packaging, good communication

12 de janeiro de 2026
logotipo da The Francis Frith Collection

Resposta da The Francis Frith Collection

Good to hear you are pleased, thank you.

Avaliado com 5 de um total de 5 estrelas

Fantastic quality

Fantastic quality

9 de janeiro de 2026
logotipo da The Francis Frith Collection

Resposta da The Francis Frith Collection

Many thanks, glad you are pleased with your purchase.

Avaliado com 5 de um total de 5 estrelas

Delighted with the pictures …

Very helpful with information behind the pictures and really appreciated the expedited service in time for the holiday season. Pictures are lovely.

17 de dezembro de 2025
logotipo da The Francis Frith Collection

Resposta da The Francis Frith Collection

Thank you for taking the time to review your purchase.

Avaliado com 5 de um total de 5 estrelas

Absolutely lovely item

Absolutely lovely item, exactly as expected. The recipient loved it as a Christmas gift! Thank you so much :) also really fast delivery

16 de dezembro de 2025
logotipo da The Francis Frith Collection

Resposta da The Francis Frith Collection

We are delighted to hear the recipient loved their gift.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

I was delighted by the delivery time for this personalised calendar which I ordered just before midnight on 21st December. The site said it was not possible to have express delivery and that it would arrive after Christmas, possibly in early January. In fact, it arrived on 23rd December.
I had somehow had an inkling that this may happen, so had exchanged helpful, and speedy emails with customer services to change it to a pre Christmas address. Thank you!

22 de dezembro de 2025
logotipo da The Francis Frith Collection

Resposta da The Francis Frith Collection

It's great to hear that the calendar arrived before Christmas, as hoped.

Avaliado com 5 de um total de 5 estrelas

Map print

Brilliant experience with this company. I was unsure whether the map print I wanted to order would arrive in time for Christmas, I phoned and spoke to Claire who ensured me the order would be dispatched in time and that she would personally look out for the order and email me once it had been processed.
The print arrived promptly on Friday 19th December, as Claire said it would, and was packaged very well. The print itself is lovely and of very good quality.
Would highly recommend this store.

19 de dezembro de 2025
logotipo da The Francis Frith Collection

Resposta da The Francis Frith Collection

Many thanks for your kind words, we very much appreciate feedback on our products and service.

Avaliado com 5 de um total de 5 estrelas

Superb

Superb. Fantastic photo. Arrived within specified time frame and was well packaged. Made a fantastic gift. Would use again.

26 de novembro de 2025
logotipo da The Francis Frith Collection

Resposta da The Francis Frith Collection

We look forward to your next order and hope that you will be equally delighted with the purchase.

Avaliado com 5 de um total de 5 estrelas

Excellent in every respect

It was a very fast delivery and, although fragile, the item arrived safely as well as promptly.
Also, I had a small query and emailed it. I had a reply within about 10 minutes. Brilliant.
In my experience, this company provides top quality products backed up with exceptional customer service.
Many thanks.

17 de dezembro de 2025
logotipo da The Francis Frith Collection

Resposta da The Francis Frith Collection

Many thanks for your detailed review of our Customer Service, we appreciate all feedback.

Avaliado com 5 de um total de 5 estrelas

Excellent quick and personal service

Received a very fast response for locating a photo and to a request for the black and white photo to become coured. Coloured version kindly sent to me for approval as well! . Excellent service and very much appreciated gift.

10 de dezembro de 2025
logotipo da The Francis Frith Collection

Resposta da The Francis Frith Collection

It was a pleasure to have been of assistance with your order.

Avaliado com 5 de um total de 5 estrelas

Quick delivery (much faster than…

Quick delivery (much faster than expected) and the detail was fantastic. My partner cried it was so beautiful.

16 de dezembro de 2025
logotipo da The Francis Frith Collection

Resposta da The Francis Frith Collection

Thank you so much for your feedback. We are delighted to hear that your partner loved the gift.

Avaliado com 5 de um total de 5 estrelas

Delighted with the calendar.

Delighted with the calendar. A gift for my mother, and was able to find photographs of her home town from her youth. Ordering and delivery easy and very prompt. Would highly recommend.

17 de dezembro de 2025
logotipo da The Francis Frith Collection

Resposta da The Francis Frith Collection

We hope the calendar brought back many happy memories for your mother.

Avaliado com 5 de um total de 5 estrelas

I watched my daughter’s face as she…

I watched my daughter’s face as she opened the mug I had printed for her. surprise at first then a few tears of emotion. Well worth every penny spent. Thank you.

16 de dezembro de 2025
logotipo da The Francis Frith Collection

Resposta da The Francis Frith Collection

It's great to hear that the beautiful image on the mug meant so much to your daughter. Thank you for your review.

Avaliado com 5 de um total de 5 estrelas

The site was very easy to use

The site was very easy to use.
I contacted customer service to see if my order could be delivered within 2 days and was told it might take longer. Imagine my delight when I recieved the mugs within two days of ordering. I was able to give this gift on time and it was very much appreciated.
Will definitely use Francis Frith again.
Thank you

4 de dezembro de 2025

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais