Mr. Eric did a great job with helping get approved for the internet. He also told me about what all that is included in my package. I really appreciate his help he did an excellent job.
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Quick and easy! The man who helped me was extremely helpful and knowledgeable. Helped me get my address validated because when I applied online originally it said my address was no good. Took less tha... Ver mais
A empresa respondeu
Sergio Acevedo of ATT was an amazing sales rep and he was most articulate and helpful. He made this whole experience pleasurable and easy. Thank you so much for taking the time and effort!!
A empresa respondeu
Joe understands where I'm at with technology and financially. I wanted the internet but am on an extremely low budget right now. He found a plan for me that is just right. I really appreciate people l... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Find affordable, high-speed internet plans in your area and join the millions of users who’ve used FreeConnect's search tool to get matched with low-cost internet service from top-rated providers. We’re doing internet the right way around here. Other companies use your zip code to show you plans that you might be able to get, but we know you don’t have time for ‘maybes’. That’s why we use our address matching service to show you what affordable, high-speed internet plans are available at your address with near-perfect accuracy. Not only that, but it only takes ten minutes to sign up for service.
Informações de contato
Estados Unidos
- 866-406-8604
- info@freeconnect.us
- freeconnect.us
4,9
Excelente
234 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very nice guy good job and know how to…
Very nice guy good job and know how to help people like us I'm glad he had my back
18 de junho de 2026
Avaliação não solicitada
Resposta da FreeConnect
Kendra, thank you for this! We love hearing that our rep knew exactly how to help and made you feel supported throughout the process. That's exactly what we're here for. We really appreciate you taking the time to share! — The FreeConnect Team
Mr Eric Melgar
Mr. Eric did a great job with helping get approved for the internet. He also told me about what all that is included in my package. I really appreciate his help he did an excellent job.
14 de junho de 2026
Avaliação não solicitada
Resposta da FreeConnect
Jimmy, thank you! We love hearing that Eric took the time to walk you through everything included in your package. That kind of thorough, personalized help is exactly what we aim for. If you ever want tips on getting the most out of your service, check out our blog at freeconnect.us/blog-home. — The FreeConnect Team
Resposta da FreeConnect
Cassidie, thank you! We're so glad our team member could make the process easy and helpful for you. If you ever want more helpful tips on getting the most out of your internet service, check out our blog at freeconnect.us/blog-home. — The FreeConnect Team
Erick was very pleasant to speak with
Erick was very pleasant to speak with, not pushy like most others on the phone. Helped me with all my questions and very thorough, with everything I would be getting.
4 de junho de 2026
Avaliação não solicitada
Resposta da FreeConnect
Tanya, this made our day! Not pushy and actually helpful is exactly
the kind of experience we want every customer to have. Thanks for taking
the time to share this. If you ever want more tips on getting the most out of
your internet service, check out our blog at freeconnect.us/blog-home.
— The FreeConnect Team
Sergio Acevedo was an amazing sales rep…
Sergio Acevedo of ATT was an amazing sales rep and he was most articulate and helpful. He made this whole experience pleasurable and easy. Thank you so much for taking the time and effort!!
31 de maio de 2026
Avaliação não solicitada
Resposta da FreeConnect
We love hearing this, Mary! Sergio is a fantastic part of our team and we're so glad he made getting set up with your new AT&T service such a smooth experience. Thanks for taking the time to share. It means a lot to us! — The FreeConnect Team
Offered a promotion deal of free wifi…
Offered a promotion deal of free wifi install and instead got called early Sunday morning from the collection dept wanting the 100 dollar installation fee! No follow through and no communication re promos. Couldn't get through to the * loyalty * dept!
1 de junho de 2026
Avaliação não solicitada
Resposta da FreeConnect
Hi Michelle, we're sorry to hear about this frustrating experience! We want to make sure we understand what happened and help get this sorted out for you. We've sent you a request for more information, and once we hear back we'll be in touch. If you'd like to reach us directly in the meantime, please contact us at info@freeconnect.us or 866-406-8604.
— The FreeConnect Team
Yes the customer service representative…
Yes the customer service representative was very helpful with helping me find the right plan I could afford and needed for home Internet thank you very much
27 de maio de 2026
Avaliação não solicitada
Resposta da FreeConnect
Thank you so much, Sunshine! We're glad our rep took the time to listen and match you with a plan that actually fits your budget and your home. That's exactly what we're here for. Welcome to FreeConnect! — The FreeConnect Team
He was very nice
He was very nice, and appreciate all the help, and easy process! Definitely can tell he's good at what he does. Saved me money!!
26 de maio de 2026
Avaliação não solicitada
Resposta da FreeConnect
Michael, thank you! We love hearing that the process felt easy and that you're already saving money. That's the whole point. We'll pass along the kind words to the team. — The FreeConnect Team
Emmanuel was great he was very helpful…
Emmanuel was great he was very helpful and patient every way I'd give him a raise if I could.
28 de maio de 2026
Avaliação não solicitada
Resposta da FreeConnect
Aaron, this made us smile! Emmanuel is exactly the kind of rep we're proud to have on the team, helpful and patient every step of the way. We'll make sure he knows you said this. Thank you! — The FreeConnect Team
Was able to get a plan that was not too…
Was able to get a plan that was not too expensive.
28 de maio de 2026
Avaliação não solicitada
Resposta da FreeConnect
Sharon, finding an affordable plan that works for you is exactly what we're here for. So glad we could make that happen! Thank you for sharing. — The FreeConnect Team
Resposta da FreeConnect
Vernita, professional, polite, and easy to understand, that's the standard we hold ourselves to. Thank you for noticing, and for taking the time to share! — The FreeConnect Team
Peter is the agent I spoke with he was…
Peter is the agent I spoke with he was very professional he said my package wil arrive in 2or3 business days and my package still has not arrive but Peter was absolutely excellent
20 de maio de 2026
Avaliação não solicitada
Resposta da FreeConnect
Kristiina, we're so glad Peter took great care of you during the signup process. We're sorry to hear your equipment hasn't arrived yet. Shipping is handled directly by the provider, but we want to make sure they're aware and following up on your order.
We've escalated this to our team and one of our support specialists will be reaching out and you should receive a phone call from them soon. You can also contact us directly at info@freeconnect.us or call 326-732-1216 if you need anything in the meantime. — The FreeConnect Team
They did a good job helping me that’s…
They did a good job helping me that’s what counts the most
26 de maio de 2026
Avaliação não solicitada
Resposta da FreeConnect
Stephanie, you said it perfectly. Doing a good job for you is exactly what matters to us. Thank you for taking a moment to share this. We're really glad we could help, and we hope your new service treats you well! — The FreeConnect Team
Easy and simple process
Easy and simple process, everything was explained clearly, and very very polite.
26 de maio de 2026
Avaliação não solicitada
Resposta da FreeConnect
Thank you so much for this! Easy, clear, and polite is exactly the experience we aim for every single time. We're so glad it came through that way for you. We appreciate you taking the time to share! — The FreeConnect Team
It was amazing I got all the info I…
It was amazing I got all the info I needed thank you
25 de maio de 2026
Avaliação não solicitada
Resposta da FreeConnect
Mark, thank you! That's exactly our goal, making sure you feel informed and ready. We appreciate you taking a moment to share this! — The FreeConnect Team
He explained everything to me and I…
He explained everything to me and I didn't feel rushed or confused and he really help me out. And I didn't have to talk to so many people on the phone so that was good.
23 de maio de 2026
Avaliação não solicitada
Resposta da FreeConnect
Juanita, this is so great to hear! Not feeling rushed, not being passed around to multiple people, and leaving with a clear understanding of everything, that's the experience we work hard to deliver every time. We're really glad it came together for you. Thank you for sharing this! — The FreeConnect Team
Henry made my experience great gave me…
Henry made my experience great gave me all the details I needed provided me with great customer service that guy needs a raise and sounds like he is very ambitious move him up
22 de maio de 2026
Avaliação não solicitada
Resposta da FreeConnect
Eduardo, we love this! Henry is going to hear every word of it. Knowing all the details, delivering great service, and showing real ambition, that's exactly the kind of person we love having on our team. We appreciate you going out of your way to say so! — The FreeConnect Team
They explained everything clearly and…
They explained everything clearly and were kind.
22 de maio de 2026
Avaliação não solicitada
Resposta da FreeConnect
Hannah, thank you for sharing this! Clear explanations and kindness are at the heart of what we try to do every time. We're so glad that's the experience you had. — The FreeConnect Team
He answered my questions and helped me.
He answered my questions and helped me.
20 de maio de 2026
Avaliação não solicitada
Resposta da FreeConnect
Jamie, thank you for leaving this! Knowing our rep took the time to answer all your questions and help you through the process is exactly what we're here for. We appreciate you choosing FreeConnect and hope you're enjoying your service! — The FreeConnect Team
It was hassle free
20 de maio de 2026
Avaliação não solicitada
Resposta da FreeConnect
Alicia, that's exactly what we go for, hassle free from start to finish! Thank you for taking a moment to share your experience. We're glad it was smooth and simple, and we appreciate you choosing FreeConnect. — The FreeConnect Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.