Mr. Eric did a great job with helping get approved for the internet. He also told me about what all that is included in my package. I really appreciate his help he did an excellent job.
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Quick and easy! The man who helped me was extremely helpful and knowledgeable. Helped me get my address validated because when I applied online originally it said my address was no good. Took less tha... Ver mais
A empresa respondeu
Sergio Acevedo of ATT was an amazing sales rep and he was most articulate and helpful. He made this whole experience pleasurable and easy. Thank you so much for taking the time and effort!!
A empresa respondeu
Joe understands where I'm at with technology and financially. I wanted the internet but am on an extremely low budget right now. He found a plan for me that is just right. I really appreciate people l... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Find affordable, high-speed internet plans in your area and join the millions of users who’ve used FreeConnect's search tool to get matched with low-cost internet service from top-rated providers. We’re doing internet the right way around here. Other companies use your zip code to show you plans that you might be able to get, but we know you don’t have time for ‘maybes’. That’s why we use our address matching service to show you what affordable, high-speed internet plans are available at your address with near-perfect accuracy. Not only that, but it only takes ten minutes to sign up for service.
Informações de contato
Estados Unidos
- 866-406-8604
- info@freeconnect.us
- freeconnect.us
4,9
Excelente
234 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I'm still waiting for my equipment?
I'm still waiting for my equipment?? Trying to track my Internet equipment
2 de maio de 2026
Avaliação não solicitada
Resposta da FreeConnect
Joseph, we're so sorry your equipment hasn't arrived yet. That's definitely not the experience we want for you. We'd love to help track down your order and make it right. Please reach out to us at info@freeconnect.us or call 326-732-1216 and we'll get you taken care of. — The FreeConnect Team
Really good help
The lady was right on she was nice and help me with the best plans and the cheapest way to go and that means a lot in these times
1 de maio de 2026
Avaliação não solicitada
Resposta da FreeConnect
Teresa, finding the most affordable internet plan at your address is what FreeConnect is all about. So glad our rep made it easy! Thank you for sharing! — The FreeConnect Team
Everything was explain in simplest form…
Everything was explain in simplest form and I was able to understand very well. all questions were answered very clearly and promptly.
2 de maio de 2026
Avaliação não solicitada
Resposta da FreeConnect
Beverly, clear answers and no confusion is the FreeConnect goal on every call. Glad our team delivered that for you! Thanks for taking a moment to share! — The FreeConnect Team
He was nice and patient
He was nice and knowledgeable and made sure I understood step by step everything that was going to happen next
2 de maio de 2026
Avaliação não solicitada
Resposta da FreeConnect
Thank you, Jeniffer! Walking you through every step so nothing is a surprise is the standard for every call at FreeConnect. We're so glad our team made it easy! — The FreeConnect Team
Melissa was wonderful from start to…
Melissa was wonderful from start to finish! She is patient, kind and explained everything so nicely! And told me if i have any questions for her, to reach back out! What wonderful customer service skills she has and I’m so pleased she was the one getting me all set up!
1 de maio de 2026
Avaliação não solicitada
Resposta da FreeConnect
Thank you, Leroia! Melissa's patience and warmth are what make FreeConnect feel different from a typical internet sign-up. Please take her up on that offer anytime you have questions! — The FreeConnect Team
Very Courteous
The individual was very courteous and answered all my questions. Very polite young man and did not get impatient.
1 de maio de 2026
Avaliação não solicitada
Resposta da FreeConnect
Thank you, Mary! Courtesy and patience on every call is the FreeConnect standard. We are so glad your experience reflected that! — The FreeConnect Team
Edwin R was great
Edwin R was great, professional and friendly. He was very positive and took time to help and provided excellent customer service.
Thanks Edwin!!!
1 de maio de 2026
Avaliação não solicitada
Resposta da FreeConnect
Tiffanie, Edwin R. is exactly the kind of rep that makes FreeConnect what it is. Professional, friendly, and genuinely helpful. Thank you for sharing! — The FreeConnect Team
No down payment sealed the deal
30 de abril de 2026
Avaliação não solicitada
Resposta da FreeConnect
William, no down payment and an affordable internet plan matched to your address is the bench mark FreeConnect experience. Glad we sealed the deal! Enjoy your connection! — The FreeConnect Team
Sam was absolutely wonderful
Sam was absolutely wonderful! He helped me so much and I can actually afford the service he got for me. I can't give him enough praise or thank him enough!
30 de abril de 2026
Avaliação não solicitada
Resposta da FreeConnect
Amy, finding internet service you can genuinely afford is the whole point of FreeConnect, and it sounds like Sam nailed it. We are so glad you had a good experience! Thank you for sharing! — The FreeConnect Team
It was a great experience
It was a great experience. I think Melissa so much for working with me. She’s a good person to understand. She have a great attitude and she is wonderful. Thank you so much Melissa for making my day go right
30 de abril de 2026
Avaliação não solicitada
Resposta da FreeConnect
Lashonda, thank you so much for the kind words! We'll make sure Melissa sees this! We're so glad she made the process easy and left you feeling taken care of. We appreciate you choosing FreeConnect! — The FreeConnect Team
Your agent was top notch professional…
Your agent was top notch professional and had everything resolved and answered before I could think of anything to ask. Hands down, very courteous and professional. Thank you, very much!!
29 de abril de 2026
Avaliação não solicitada
Resposta da FreeConnect
David, thank you! Having everything resolved before you even had to ask is exactly the FreeConnect experience we aim for. We're glad you're all set and appreciate you taking the time to share this! — The FreeConnect Team
Super friendly very helpful overall…
Super friendly very helpful overall awesome rep very helpful highly recommend him and you guys ...
29 de abril de 2026
Avaliação não solicitada
Resposta da FreeConnect
Kodi, thank you! Friendly, helpful, and highly recommended. That's the kind of rep we love hearing about. We're glad finding internet service with FreeConnect was such a great experience! — The FreeConnect Team
Joe was a great help
Joe was a great help, Excellent communication skills!
29 de abril de 2026
Avaliação não solicitada
Resposta da FreeConnect
Natalie, thank you! Joe is going to love hearing this. Clear communication makes all the difference when shopping for internet service, and it sounds like he nailed it. So glad it was smooth! — The FreeConnect Team
Armando did everything he could to make…
Armando did everything he could to make sure I got service. A+ performance.
28 de abril de 2026
Avaliação não solicitada
Resposta da FreeConnect
Marcus, thank you! Armando going the extra mile to make sure you got connected is exactly what we expect. A+ is right. We're glad you're all set with FreeConnect! — The FreeConnect Team
Ronald was very polite and curious most…
Ronald was very polite and curious most of all helpful and effective and informative in all around great customer service ty
27 de abril de 2026
Avaliação não solicitada
Resposta da FreeConnect
JJ, thank you! Polite, helpful, effective, and informative. Sounds like Ronald covered all the bases. We're proud to have him on the team and glad your experience was such a great one! — The FreeConnect Team
It was fast and easy
It was fast and easy. The repercentive was very knowledgeable to what I needed and wanted and my appointment was setup right away.
28 de abril de 2026
Avaliação não solicitada
Resposta da FreeConnect
James, thank you! Fast, easy, and a rep who knew exactly what you needed. That's the FreeConnect goal every time. Glad everything went smoothly and you're all set! — The FreeConnect Team
The representative that I spoke to was…
The representative that I spoke to was very professional and upbeat and knew what he was doing his name was Edwin R. He was awesome and very helpful thank you
28 de abril de 2026
Avaliação não solicitada
Resposta da FreeConnect
Keesha, thank you! Professional, upbeat, and knowledgeable. Sounds like your rep made finding internet service feel effortless. That’s exactly what we aim for. So glad you had that experience! — The FreeConnect Team
Resposta da FreeConnect
Abegail, thank you! Easy and polite, which is exactly how signing up for internet service with FreeConnect should feel. Glad it was a smooth one. Welcome! — The FreeConnect Team
Didn’t take long to be approved
Didn’t take long to be approved
27 de abril de 2026
Avaliação não solicitada
Resposta da FreeConnect
Thank you! Quick approvals and a painless process are a big part of what makes FreeConnect different. Glad we delivered on that, and thanks for choosing us! — The FreeConnect Team
Needed affordable internet so kids can…
Needed affordable internet so kids can do homework, etc. thank you.
27 de abril de 2026
Avaliação não solicitada
Resposta da FreeConnect
Brian, thank you! Helping families find affordable internet so the kids can do their homework, that’s exactly why we do this. So glad we could get your family connected! — The FreeConnect Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.