The products - i use the vest since version 1 and he hydro 2 - are comfortable to wear and feel great. They do their job every time and are an essential part of my gear. The V2 is really better th... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I recently purchased the FREETRAIN ULTRA 1 vest and overall I’m really impressed with it. The fit is excellent — it sits snug without bouncing, even on longer runs. It’s lightweight but still... Ver mais
A empresa respondeu
The products themselves are perfectly fine and the buying process was smooth enough, but the returns system is unnecessarily frustrating and outdated. Having to email just to request a return f... Ver mais
A empresa respondeu
If I could rate 0 I could. Never received item. ‘Returned to sender’, chased refund and continually fobbed off. Processed a chargeback from credit card company and then miraculously contacted direc... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de roupas desportivas
- Loja de Roupas
- Loja de artigos para esportes ao ar livre
- Loja de roupas esportivas
Escrito pela empresa
Founded in 2019 by two friends who met playing professional football back in 2010. An exposure to pressure, performance, branding & style as well as an instinct to want to create something significant, became the foundations of Freetrain. Originally founded on the invention of the V1 vest, Freetrain changed the game. With over 375,000 units sold world wide, people were switching up the way they train thanks to the revolutionary product. As momentum grew the brand became more and more recognised Freetrain developed a brand image, ethos and range of products that has purpose. With intentions of being one of the best sports brands in the world Freetrain has no plans of slowing down. The vest changed the game, the apparel is now changing the game. Welcome to your new favourite brand.
Informações de contato
FT APPAREL LIMITED Azzurri House Walsall Business Park, Aldridge, WS9 0RB, Walsall, Reino Unido
- support@freetrain.com
- freetrain.com
3,7
Bom
317 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Literally don’t order from here.
Literally don’t order from here.
I place an order on the 18th and still haven’t heard anything back so I have no clue if or when my order is coming I’m really disappointed as I urgently need my order but it seems like I won’t be receiving it anytime soon. Plus I contacted the customers service and haven’t heard anything back.
18 de dezembro de 2024
Avaliação não solicitada
Resposta de Freetrain
Hey!
Thanks for your review.
Our current response time is 4-6 hours, so we're sorry if you haven't received a reply. It's unlikely we've received your email if you've not received a response on the same day, so please resend to our Customer Support Team at support@freetrain.com & the team will be happy to help!
Thanks,
Freetrain
Scam company
Scam company, returned item and said there was lint on the item. They sent a pic and 1 small part of lint which could easily be taken off. Avoid this company
20 de dezembro de 2024
Avaliação não solicitada
Resposta de Freetrain
Hi there,
Thanks for your review - this sounds unusual!
We'd like to fully understand the details here, however sadly there's no order details confirmed against your review, so we've been unable to identify your order/issue. Please feel free to contact our Customer Support Team if you require any assistance & they'll be happy to help.
Thanks,
Freetrain
You do not deliver to Slovakia
You do not deliver to Slovakia. I really wanted some stuff, so I had to order it to England first, then have it sent to Slovakia, with was pain in the butt.
25 de novembro de 2024
Resposta de Freetrain
Hi Diana,
Thanks for your review.
We're sorry you weren't able to directly order to Slovakia. We're regularly reviewing our shipping destinations so we'll ensure this is passed on for future consideration. We hope you enjoyed your order once you received it :)
Freetrain
Order 236168
Order placed 2023 - money taken but no order received.
Several emails sent & no response. Letter eventually sent out to state Freetrain had gone into administration but are now advertising again.
Further emails sent but no response.
12 de dezembro de 2024
Avaliação não solicitada
Resposta de Freetrain
Hi Andy,
We can see a member of our Customer Support Team replied to both emails sent to us, please kindly check the threads to locate our responses.
Thanks,
Freetrain
Great products and service.
Really impressed with the service from Freetrain. My order arrived in good time and the products I ordered are excellent quality. The training vest is a great fit and perfect for when I go running. Allows me to carry everything I need. Would definitely order from this company in the future.
21 de novembro de 2024
Avaliação não solicitada
Resposta de Freetrain
Hey Lex,
Thanks for your great review - we appreciate your feedback & we're glad you're pleased with your purchase from us :)
Freetrain
Nice products
Nice products. Quick delivery. Would have bought more if the postage wasnt more expensive than some of the products.
26 de novembro de 2024
Resposta de Freetrain
Hey!
Thanks for your review & feedback :)
Freetrain
Very good service
Very good service, the sportswear is very good quality, well packaged and arrived promptly. I’d certainly purchase more in the future, hopefully tennis skorts and dresses will feature in the future.
25 de novembro de 2024
Resposta de Freetrain
Hey,
Thanks for your great review & suggestions! We'll be sure to pass this on for review & future consideration :)
Freetrain
Genuine retailer of workout clothing
Genuine retailer of workout clothing. Website easy to navigate and placing an order efficient from start to finish. Items arrived promptly. Training vest was a bargain price in the sale and a great way to get to know whether a good choice or not!!
25 de novembro de 2024
Resposta de Freetrain
Hey Karen,
Thanks for your excellent review - we're so pleased you were happy with both the ordering process & your order from us :)
Freetrain
Resposta de Freetrain
Hey Shan,
Thanks for your review - we're so happy you were pleased with your purchase!
Freetrain
Resposta de Freetrain
Hey John,
Thanks for your fantastic review - it's appreciated :)
Freetrain
Very reasonably priced
Very reasonably priced, good quality and arrived quickly.
25 de novembro de 2024
Resposta de Freetrain
Hey Nathalie,
Thanks for your great review - we're glad you're happy with your order :)
Freetrain
Resposta de Freetrain
Hey S B,
Thanks for your great review, we're pleased you're happy with your purchase from us!
Freetrain
Amazing products and value for money
Amazing products and value for money. I immediately looked for more pieces after I received my order… this will be my goto brand for sure. Love that you have colours which most brands shy away from. Fabric and fit on point as well! Very glad to have found this brand !
26 de novembro de 2024
Resposta de Freetrain
Hi Kanika,
Thanks for your review - we appreciate your great feedback & will be sure to pass it on :)
Freetrain
Resposta de Freetrain
Hi Patrick,
Thanks for your great review - we're pleased you're happy with your purchase from us!
Freetrain
Great clothing and fast service and…
Great clothing and fast service and delivery.
25 de novembro de 2024
Resposta de Freetrain
Hi Helen,
Thanks for your great review - we're glad you were happy with your order :)
Freetrain
Don’t fit very well and a bit…
Don’t fit very well and a bit uncomfortable for gym work
25 de novembro de 2024
Resposta de Freetrain
Hi Sally,
Thanks for your review - we're sorry to hear this :( if you require any further help with your order please do reach out to our Customer Support team on support@freetrain.com.
We will ensure your feedback is passed on.
Freetrain
Resposta de Freetrain
Hi Joanne,
Thanks for your great review - we're happy you were pleased with your order :)
Freetrain
Good quality fitness clothing
Found this company on instagram. I ordered a running jacket and some socks and was impressed by ordering/delivery but most importantly the quality of the product that I ordered another jacket. Highly recommend.
25 de novembro de 2024
Resposta de Freetrain
Hi Michelle,
Thanks for your fantastic review! We appreciate your feedback & custom! :)
Freetrain
Resposta de Freetrain
Hi C T
Thanks for your review - we're pleased you're happy with your purchases!
Freetrain
Nice clothes delivered promptly with no…
Nice clothes delivered promptly with no hassle
25 de novembro de 2024
Resposta de Freetrain
Hi Tracey,
Thanks for your great review :)
Freetrain
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