Thank you so much, Hilda G.! You made the process quick, easy, and stress-free. You were very patient, answered all of my questions, and made sure I understood everything before moving forward. Your e... Ver mais
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Veja o que dizem as avaliações
I was talking to the rep Janessa Singh she was extremely helpful and helped me get insurance I can afford, when I had questions they were answered thoroughly and very clearly and she really really hel... Ver mais
Muy buen servicio y muy amables a la hora te explicarte todo y te buscan los mejores precios... Siempre te responden cualquier duda que tengas. Ya llevo dos años Aproximadamente con ellos y no los cam... Ver mais
What a pleasant experience as always. Not only do they provide you with the best rates. Their customer service is second to none. Cassandra was able to get me my quote and was super nice and knowledge... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Freeway Insurance
Escrito pela empresa
Car insurance quotes from Freeway Insurance are fast, free, and easy. Easily compare auto insurance quotes online from top carriers and start saving today.
Informações de contato
7711 Center Ave., Suite 200, 92647, Huntington Beach, Estados Unidos
- 1-800-300-0227
- customercare@confie.com
- freewayinsurance.com
4,6
Excelente
5 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 99% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Anthony was amazing super helpful and…
Anthony was amazing super helpful & kind he’s he man for sure! “ya huuuurrd me”
13 de julho de 2026
Avaliação não solicitada
Resposta da Freeway Insurance
Our agency is grateful to see another satisfied customer; your review gives us peace of mind knowing our agents continue to outperform our competitors. Enjoy the rest of your day!
The agent Marciano Samana had helped me…
The agent Marciano Samana had helped me out so much. Great customer service and was very helpful. Your kindness is recognizes and appreciated. I hope you see this. Thank you.
6 de julho de 2026
Avaliação não solicitada
Resposta da Freeway Insurance
We do this for you, we value your time and know our clients have other matters they need to attend, this is why we make getting insurance stress free and easy. Have a great day!
Big Thank You to Tanner at Freeway…
Big Thank You to Tanner at Freeway Insurance!! (1112 E Nob Hill Blvd Ste 104, Yakima, Washington, 98901, USA)
Always super friendly and helpfull!!!
13 de julho de 2026
Avaliação não solicitada
Resposta da Freeway Insurance
We are pleased to see we left a good impression on you and met your expectations. You are welcome any time you need assistance, we will be here to help. Have a great day!
Robbie was very helpful and polite
Robbie was very helpful and polite
13 de julho de 2026
Avaliação não solicitada
Resposta da Freeway Insurance
Thank you so much for sharing your experience with us today. Have a great day!
Resposta da Freeway Insurance
We are happy to know we have been successful in assisting you with your insurance needs. Have a great day!
Freeway insurance company, don’t go
I went to the Titus ave agency on July 8th, tired to get some information about the policy, the very rude manager who was there seemed like I was bothering her. Very condescending in her attitude and comments. You could smell alcohol on her breath, I am assuming she was drunk. Very bad Customer service, don’t recommend doing busy with them
7 de julho de 2026
Avaliação não solicitada
Resposta da Freeway Insurance
Hi Joe,
Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.
They put the wrong effective date for…
They put the wrong effective date for when the policy was going into effect
10 de julho de 2026
Avaliação não solicitada
Resposta da Freeway Insurance
Hi Ashley,
Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.
Joshua is real an amazing agent
Joshua is real an amazing agent. He really went above and beyond and exceeded my expectations
10 de julho de 2026
Avaliação não solicitada
Resposta da Freeway Insurance
Thank you for rating us today, we’re grateful and appreciate you taking the time to share your experience with us. Have a great day!
Beware working for this company
Beware working for this company. I made the mistake of giving them a 2 week notice of resignation and they let me go immediately. Don’t bother giving them the courtesy
9 de julho de 2026
Avaliação não solicitada
Resposta da Freeway Insurance
Hi Jacquelyn,
Thank you for sharing your feedback. We're sorry to hear that your experience during the resignation process left you feeling disappointed. We understand that situations involving notice periods and employment transitions can be difficult and may not always align with expectations.
While employment decisions are made based on a variety of business and operational considerations, we strive to handle all transitions professionally and respectfully. We value the contributions of our employees and aim to ensure that all personnel matters are managed fairly and in accordance with company policies.
We appreciate you taking the time to share your perspective and wish you the very best in your future endeavors.
Give Your Business to “Mo” at Decatur/Sahara Location
I was anxious and pissed off upon walking into the Freeway location on S. Decatur & West Sahara; I’d been going through financial strain and other issues for almost a few months that culminated in an insurance lapse.
Adding to the anxiety and frustration was the weather ALREADY being hot AF early in the morning! 😡🥵…So as I walk in, “Mo” greeted me- and properly, not with an apathetic tone as if I’m just a number- as I signed in, which started to ease some tension. Once I finally sat at his desk - which only took about 10 mins to take me- I briefly explained my situation and he listened intently and with patience. Meanwhile, he was assisting his colleagues with problem-solving and still being attentive; he noticed that I needed water and went to get a cold cup for me without me expressly asking for it - this eased tensions even further.
So finally comes the quote - he ended up SAVING ME nearly a few hundred dollars a month, full coverage!…I went into the 4th of July weekend with a much better outlook for the month and year ahead…I’m not one to express much emotion now but I am passionate and loyal - because of “Mo” I will stick with this Freeway and the provider until further ado. To “Mo” 🍻🫱🏻🫲🏾🫡 🫵🏽 😤🫵🏽
2 de julho de 2026
Avaliação não solicitada
Resposta da Freeway Insurance
Thank you for sharing your personal experience with our agent today. Our goal is to offer a warm and welcoming environment for all customers, making them feel right at home when you need assistance with your insurance, we know insurance can be stressful and overwhelming for customers. That is why we have great agents who can connect with customers and put themselves in the customers’ shoes, so we know exactly how to help. Customer satisfaction is our top priority. Do not hesitate to call us any time you need assistance. Have a great day!
LIES, LIES, LIES...
Bottom line is they offer good insurance,NO MATTER YOUR SITUATION, and they.. LIED
I called to find out the hype and they want to charge more than my current insurance..I asked the guy is that the best they can do..he said yeah...mind you I have NO ACCIDENTS( in the past 5yrs), NO DWI or DUI..EVER!!!, and NO TRAFFIC VIOLATIONS and they couldn't come through even with a DEFENSIVE DRIVING COURSE..ALL I'M SAING IS THE COMMERCIALS AND HEARSAY IS LIES THEY TALK A GOOD GAME TO GET CUSTOMERS..it wouldn't surprise me if they hike the rates not long after you join...THEY FALL FOR THE HYPE!!
1 de junho de 2026
Avaliação não solicitada
Resposta da Freeway Insurance
Hi,
Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.
Can understand what their saying
Can understand what their saying, fast and supportive
3 de julho de 2026
Resposta da Freeway Insurance
Thank you so much for sharing your experience with us today. Have a great day!
They shouldn’t even get one star at…
They shouldn’t even get one star at this point I called for a sr22 mind you that was on the 28th of June it currently July 7 I called numerous times to both the dmv and insurance still nothing even called them yesterday then I get a email today the 7th of July saying my license number was wrong so why am I paying almost a week and something for nothing and why couldn’t yall inform me of that since ive called multiple times
27 de junho de 2026
Avaliação não solicitada
Resposta da Freeway Insurance
Hi Anna,
Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.
Muy buena atención y agradecido con el…
Muy buena atención y agradecido con el servicio
3 de julho de 2026
Resposta da Freeway Insurance
Gracias por revisar a nuestra agencia hoy. Estamos felices de ver a otro cliente satisfecho. ¡Que tengas un gran día!
marissa serrano is a very respectful…
marissa serrano is a very respectful manger and help me with getting a good quote on insurance
6 de julho de 2026
Avaliação não solicitada
Resposta da Freeway Insurance
Thank you for reviewing the service provided by our agent. Have a great day!
Marissa Serrano was a great young lady…
Marissa Serrano was a great young lady that helped me get the best price for my budget very sweet very detail and very patient and the price was amazing that she quoted me I wish there were more people like her she’s amazing and she a keeper treat her thank you Marissa! I will recommend you for sure
6 de julho de 2026
Avaliação não solicitada
Resposta da Freeway Insurance
Thank you for recommending our service, our goal is to provide customers with the best experience possible and make the process easier for customers to get the coverages they need. Please call us again at any time to learn about other insurance we have to offer for RVs on land or water. Have a great day!
Absolute dog water
Absolute dog water. They send me a letter in the mail, no call, no email. Telling me there going to cancel my insurance unless they get photos of my car. I emailed them photos. They cancel any way. Try to get me to pay 150 dollars to reinstate after getting paid already on time.
Absolutely terrible insurance company. Also charge 100 dollars to make any changes
6 de julho de 2026
Avaliação não solicitada
Resposta da Freeway Insurance
Hi Johnny,
Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.
Melany Diaz was great
Melany Diaz was great. I haven’t got this help from anyone else. She deserves a raise or some sort of appreciation. I will talk to her only if I have any concerns.
4 de julho de 2026
Avaliação não solicitada
Resposta da Freeway Insurance
Thank you for your review, our staff are knowledgeable about any question you may have about your policy. Our goal is to have well-trained agents ready to assist whenever our customers have doubts about their insurance. Enjoy the rest of your day!
Muy buen servicio
Buen servicio buena atención excelente trato del servicio al cliente
3 de julho de 2026
Resposta da Freeway Insurance
Gracias por revisarnos hoy. Estamos felices de ver a otro cliente satisfecho. ¡Que tengas un gran día!
Resposta da Freeway Insurance
Thank you, we always do the best we can for our customers.
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