Huge fan of the collagen protein blends. They are the only ‘protein shake’ that I’ve ever found that I don’t hate the taste. My favourites are the chocolate and the strawberry although I’ve just ord... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Huge fan of the collagen protein blends. They are the only ‘protein shake’ that I’ve ever found that I don’t hate the taste. My favourites are the chocolate and the strawberry although I’ve just ord... Ver mais
A empresa respondeu
freja chocalote shake has changed and gone down hill and representatiive says they havnt changed the recipe and denies the new changes to warehaouse biz and recipe! Now not worth the very expensive pr... Ver mais
A empresa respondeu
I absolutely love these products, they’re such good quality, although are a little pricey. I love the instant bone broths and particularly like the shakes-you’d never dream that they were made from b... Ver mais
A empresa respondeu
Best bone broth I've discovered so far without having to make it myself. I'm post menopausal and drink a cup every day. Recently had some queries. Evie at customer services couldn't have been lovelier... Ver mais
A empresa respondeu
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 86% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Brilliant product and fadt delivery. I am very happy and will purchase again very soon!

Resposta da Freja Bone Broth
Problems with delivery
Every time I order from this company I have to chase them to find out where my item is . They say they have depatvjed but that haven’t .
I like the products but it’s so much hassle when you don’t have time
Really annoying!

Resposta da Freja Bone Broth
When I saw there was no phone no. I thought no, not another email and expected slow reply…I was wrong came back really fast and very helpful.
Didn’t realise they did other products as I got my broth from Waitrose, so looking at other reviews on here going to check out the protein powders and shakes.
Feeling optimistic.

Resposta da Freja Bone Broth
Exceeded my expectations! Customer service is the best I've experienced in a while. I had a special request that was fulfilled easily. Delivery was quick too which I wasn't expecting at all. The quality of the products are top notch. I ordered the Bone Broth Starter Bundle, the mug and tea towel are gorgeous, excellent quality and look amazing in my kitchen. The little 'fun suggestion' (recipe) book is great, I will definitely be trying these and tweaking to my dietary preference.
100% recommend!
THANK YOU FREJA!

Resposta da Freja Bone Broth
I initially received the incorrect product but this was very quickly dealt with and resolved by Evie at Customer Services who was most helpful and arranged for the correct item to be shipped to me by express delivery and told me to keep the incorrect product as a goodwill gesture.
Very impressed with the service I received and the products are excellent quality too and so easy and versatile to use.

Resposta da Freja Bone Broth
Easy to use website
Fabulous product excellent in stews and soups and goes towards making "proper' gravy

Resposta da Freja Bone Broth
Non existent customer service. No way of contacting them except by email. Deliberately vague. Have had issues with most orders. Promises delivery but doesn't. Have cancelled my subscription and have instead ordered from Hunter Gatherer who have a much better reputation and premium products.

Resposta da Freja Bone Broth
I m not a meat lover but wanted to give bone broth a try after hearing of the health benefits. The shakes are a perfect alternative if you don’t like the idea of meat and boy they taste good! Absolutely yummy! They also seem to make a difference to my skin and my osteoarthritis

Resposta da Freja Bone Broth
Absolutely love beef broth helps a lot with my IBS and also noticed my skin looks better and I love the taste customer service is brilliant too
Thank you Freja

Resposta da Freja Bone Broth
I have worked my way through several different brands and types of protein powder over the years and have been disappointed with EVERY. SINGLE. ONE. I can't tolerate whey; pea protein just tastes gross and powdery; chemical sweeteners are a no-no as is stevia and i dont want super processed crap. I've just bought Freja's unflavoured bone broth protein powder and the vanilla shake and OH MY ACTUAL DAYS, they are bloody lovely. Seriously smooth and creamy, no yucky after taste with either of them, and the unflavoured packs a mean protein punch! Im adding it to my overnight oats/chia puddings/shakes/pancakes. LOVE IT!! Thank you Freja!

Resposta da Freja Bone Broth
Easy to order, great range of products which ship promptly. Thank you.

Resposta da Freja Bone Broth
The carton bone broth I had was incredible. But storage wise doesn't make sense for me. So I ordered a big batch of the sachets
They are really very displeasing and definitely nothing in comparison.

Resposta da Freja Bone Broth
Delicious and even more so when you know how good it is for you ❤️ carrot 🥕 and Coriander soup is my favorite recipe.

Resposta da Freja Bone Broth
I have a hard time getting enough protein each day because I don’t have a big appetite (it would take 5-6eggs in the morning to get 30g of protein!) So I use the bone broth shake in my morning smoothie, the nutritional powder in literally anything that is saucy/soupy/stewy, and then I will sip on the bone broth throughout the day. It’s made it so much easier to get protein without having to eat massive amounts of food. And it’s all really delicious! The nutritional powder truly has no taste so you can add it into anything. Give it some time to mix in, and don’t be worried if it globs up a bit at first. It will settle in with some time and mixing. Highly recommend all of their products!

Resposta da Freja Bone Broth
Not only is this a fantastic tasty product. Customer service is quick and friendly.
I buy the shakes and the sachets of bone broth for a warm drink on my break at work. They are so quick and warming.
I make my overnight oats with the shakes . It adds a deeper flavor which I love.

Resposta da Freja Bone Broth
Delivery was very fast.
Quality products, love the milkshake.

Resposta da Freja Bone Broth
Protein powder is excellent. Our favourite is the unflavoured and we use in yoghurt and smoothies.
Shipping .... Freja need to look at how they ship the protein powder. Shipping in TWO boxes is a complete waste. When I provided them with constructive feedback they said this product was shipped this way due to the "fragility of product and ensure arriving without damage." Maybe they don't know their products very well ... they are stored in a plastic pouch which is pretty robust! Hopefully they revisit their approach and look to ship in one box not two as a minimum!

Resposta da Freja Bone Broth
Efficient service and delicious bone broth

Resposta da Freja Bone Broth
Ordering is a breeze, and customer service is top notch. Delivery is prompt and I just love the product. My fav is the chicken. So nutritious, and as comforting as a hug. I try to drink a cup everyday as part of my self care. Try it you just may love it

Resposta da Freja Bone Broth
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.