I ordered a tshirt for my sons birthday. Firstly it was late & didn’t arrive in time. But I’ll still give 5*. The email communication was great, the company genuinely cared that this was delayed. T... Ver mais
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Veja o que dizem as avaliações
Good quality product and fantastic customer service. There was a delivery problem entirely due courier error, but Chris was very quick to respond and offered a replacement/ refund without any issue. F... Ver mais
Quality product. Fits really well and looks very smart. If there was one small criticism from stopping getting 5 stars would just be it took a little longer than expected to arrive, but with the curr... Ver mais
I'm an inbetween size sort of guy and getting jackets to fit and suit me has never been easy but "from the terraces" for me nailed it, great styles great customer service and excellent prices keep up... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Welcome to From The Terraces, away days inspired clothing. Show your club colours subtlety and stylishly on your away days! 🔥⚽️ free shipping UK
Informações de contato
4,8
Excelente
342 avaliações
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
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Brilliant quality
The clothes from here are absolutely top quality and the fit is perfect. Customer service is top drawer as well, would definitely order again, 5 star
15 de junho de 2025
Avaliação não solicitada
Resposta da Fromtheterraces
Stop flirting Matthew... but seriously thank you for the feedback. If you're heading down the M1 tomorrow for the match ... Im on a mini bus with 17 others.. I'll be in the town centre from about 11am ... what could possible go wrong .. as a thank you I'll let you buy me a pint!
Dont forget to send us a picture for a chance to win a prize.
Hope to see you shopping with us again soon.
Michael
Quick and efficient transaction keep it…
Quick and efficient transaction keep it up
18 de junho de 2025
Resposta da Fromtheterraces
Thanks Mark. Still warm enough for those cargo shorts? Of course it is.. you're from the north! Get the photo sent in for a chance to win a prize.
Everything I ordered was amazing…
Everything I ordered was amazing quality, highly recommended. Spot on 💪🏻👍🏻
18 de junho de 2025
Resposta da Fromtheterraces
Michael - We think you're amazing as well. I've sent you a little thank you. Check your inbox.
Resposta da Fromtheterraces
Thanks for the 5-star review David. Really appreciate it. Weather is turning now so that ¼ zip will be useful. Its one of my favourite pieces. Its already out ready for tomorrows away day. If you’re heading to the Midlands for your away day tomorrow then make sure you get a photo and send it in. Also check out your inbox. There's a little thank you in there for you form us at From The Terraces.
Great quality and quick delivery
Really good quality products. Really quick delivery for a personalised product as well.
23 de maio de 2025
Avaliação não solicitada
Resposta da Fromtheterraces
You are very welcome!
I ordered a coat on the 11th of March…
I ordered a coat on the 11th of March which I have still not received.
I have called, emailed, left voicemails and texts, with everything being ignored and no correspondence back whatsoever.
I ordered this as a present for my fiance's birthday in March.
I have requested a refund and for the coat to be sent out again over and over, no response from anyone regarding this.
I have been fair and understanding, however it has got to the point where it is just taking the mic and us customers, should be receiving a much better service than this.
I have made a formal complaint against the company as what has happened, it is a breach under the consumer rights act.
The service and treatment I have received from this company is disgraceful.
11 de março de 2024
Avaliação não solicitada
Resposta da Fromtheterraces
Hi Lauren.
This is Michael at From The Terraces.
I wanted to apologise for the lack of response you received from the brand a few months back.
Chris, who ran everything himself, had to cease trading for a period of time due to personal reasons. I’ve just switched the Shopify store back on again in the background and saw your messages.
Ive recently joined FTT and I’m helping Chris get this great brand back up and running again so I wanted to get in touch and say sorry for the issues you had last time.
I can see you got a refund for the purchase you made but by way of apology I wanted to offer you something a little extra and also make the apology public. I’ve sent you a private message with further details.
We are looking to get the brand back up and running and website will be going live again soon.
We will be delivering custom made products to market faster than before so hopefully we can regain your trust.
Again, sorry for the issues last time.
Michael
Well fitted shirts
Well fitted shirts, good quality shirts. Love that our colours that can be added discreetly to the sleeves.
20 de dezembro de 2023
Great product and customer service.
20 de dezembro de 2023
Top quality products and service
Customer service exceptional, products top quality
25 de janeiro de 2023
Great quality products and delivered in…
Great quality products and delivered in time for Christmas
22 de dezembro de 2022
Still haven’t received???
Still haven’t received??? Received a bit late but on the terrace kept me informed at all times thankyou product amazing 👍
27 de novembro de 2022
Disappointing
It was my first purchase but regrettably the quality of the t shirt was really poor. It was described as white but was actually off-white / grey. Fabric quality was poor with no care labelling.
23 de dezembro de 2022
Always an amazing service
Always an amazing service. Top quality too.
Thank you 😊
26 de novembro de 2022
Great service and great items and quick…
Great service and great items and quick delivery take a look
18 de outubro de 2022
Excellent company to buy from the…
Excellent company to buy from the quality of the clothing is brilliant
31 de agosto de 2022
Excellent clobber
Excellent clobber, absolutely fantastic quality. Very very happy with what I ordered.
Had a slight issue with delivery but after a quick email, Chris went out of his way to put it right by going above and beyond, exceeding all expectations. Will definitely be ordering again.
6 de agosto de 2022
Always quality merchandise
19 de agosto de 2022
Great Products
Great Products, purchased for me and my lad, sped up delivery as I needed them for holidays . Could nt have done more 👍
6 de agosto de 2022
Fantastic
Fantastic experience from start to finish items top quality all made to order kept upto date on delivery would definitely recommend and Will definitely be shopping here again
4 de julho de 2022
Great clothes
Great clothes, nice quality and style. The service was great, I ordered the wrong size and it was pretty straight forward getting them swapped. Cheers
1 de julho de 2022
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