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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Pretty sure I got scammed by this company because my order never arrived and when I reached out, I never heard back. Really disappointed, will have to charge back on my card. Edit: the jewelry arrive... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The jewelry Metzi has is very nice. Sturdy. Pretty. Great quality. Well crafted and designed. Materials used are sustainable. Goes with any outfit. They’re also really kind with their customer support... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Delivery super fast comes with little bag etc packaged great the bracelet itself is absolutely stunning I love it so sparkly which is right up my street it fits perfectly but next time I may go up a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I found these bracelets on Facebook and fell in love with their style, as well as their aesthetic. So, I ordered two of them. When I originally received them, I realized I had ordered the wrong sizes... Ver mais

Detalhes da empresa

  1. Joalheria

Escrito pela empresa

Metzi: Dedicated to perfecting black jewellery. Premium black chains, pendants, bracelets & rings. No tarnishing or fading and 100% waterproof!


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

206 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 56% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 3 de um total de 5 estrelas

Honest opinion

Not really impressed with the jewelry. Stayed shiny for about 2 days and I really don’t think the chain is 24” in length.

12 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good quality

Good quality, well recommended!! What to order a thicker chain.

8 de abril de 2026
Avaliação não solicitada
logotipo da Metzi

Resposta de Metzi

Hi John, thanks so much for the kind review, we're really pleased to hear this! Please get in touch if you have nay questions regarding our jewellery. Always here to help. Best, Luke

Avaliado com 5 de um total de 5 estrelas

Never seen a black tennis chain shine…

Never seen a black tennis chain shine like this one! Great overall quality.. It's perfectly straight and even, lays flat, has a very nice clasp that's not bulky. 10/10. Will be ordering the bracelet.

30 de março de 2026
Avaliação não solicitada
logotipo da Metzi

Resposta de Metzi

Hi Gaby, thanks you so much for the kind review! Getting our Midnight Tennis pieces right was a big focus for us and we're really happy to hear this. Please get in touch with us at any time! All the best, Luke

Avaliado com 5 de um total de 5 estrelas

Loved the product

Loved the product - they looked amazing. Would be helpful to have more size guidance tho - I am a woman (169cm/56kg) and the two smallest sizes fit me fine.

30 de março de 2026
Avaliação não solicitada
logotipo da Metzi

Resposta de Metzi

Thanks Angela! We are really happy to hear this. That’s super helpful on sizing as well. We’re currently working on improving our size guidance to make this clearer. Please get in touch at any time. All the best, Luke

Avaliado com 4 de um total de 5 estrelas

Great Item, Questionable Customer Service

Pretty sure I got scammed by this company because my order never arrived and when I reached out, I never heard back. Really disappointed, will have to charge back on my card.
Edit: the jewelry arrive, albeit long after the quoted timeline. I am disappointed that my inital outreach to customer service went unanswered. I was only addressed after leaving thia poor review, so for that reason I am only rating 4 stars. The bracelet itself seems very attractive and good quality and I'm actually disappointwd that I didn't order more pieces from them.

9 de março de 2026
Avaliação não solicitada
logotipo da Metzi

Resposta de Metzi

Hi Kelsey, hope you are well. We are really sorry to hear this. Please can you reach out to us via our support email: support@themetzicollective.com. We'll be able to help here right away. Best, Luke

Avaliado com 5 de um total de 5 estrelas

Second bracelet I have bought from this…

Second bracelet I have bought from this company and have been pleased with both products. The bracelets are very well made and both my sons love them.

27 de maio de 2025
Avaliação não solicitada
logotipo da Metzi

Resposta de Metzi

Thanks so much Karon! We're glad to hear your son's are enjoying their new bracelets. Please get in touch with us at any time. All the best, Luke

Avaliado com 5 de um total de 5 estrelas

Perfect!

This necklace is awesome! Shines beautifully. No issues. Not even with the clasp. Easy on. Easy off. Shipping was fast. Id review the customer service only I never needed it. Everything everything from ordering, to timely delivery, and right down to the quality and ease of wear. It's perfect! I only wish I had purchased the thicker one as I am a bigger guy. But that was my fault.

27 de março de 2026
Avaliação não solicitada
logotipo da Metzi

Resposta de Metzi

Thanks so much RJ! This really means a lot to us! We have some exciting new pieces coming soon and we can't wait to share those with you. Have a great day, Luke

Avaliado com 5 de um total de 5 estrelas

Top notch service

I found these bracelets on Facebook and fell in love with their style, as well as their aesthetic. So, I ordered two of them. When I originally received them, I realized I had ordered the wrong sizes and had a little issue with the clasp on one of the tennis bracelets. So I proceeded to reach out to Metzis support team and all I can say is WOW their customer service was out of this world they stayed in contact with me throughout the whole return process big shout out to Luke! I finally received my return yesterday and the new size fits amazing and they also personally made sure everything was in working order before sending my return back to me. I would highly recommend this company to anyone who is thinking about making a purchase. I will be ordering again as soon as there is a restock of the Ember collection. I couldn't be more satisfied with how everything turned out.

27 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quality jewellery

Quality black jewellery at a good price, feels very solid and well-made and comes with a little pouch!
Delivery was fast, customer service good, all round decent company

30 de abril de 2025
Avaliação não solicitada
logotipo da Metzi

Resposta de Metzi

Hi Kaspar, thank you so much for the review! We're really pleased to hear this. Please get in touch with us at any time. Have a great day, Luke

Avaliado com 5 de um total de 5 estrelas

Easy to do business with great product

Easy to do business with great product, looks more expensive then it is. Clasp took some force to unlock for the first time but works like a charm. Will do business again and explore their other pieces.

2 de março de 2026
Avaliação não solicitada
logotipo da Metzi

Resposta de Metzi

Hi Eric, hope you are well and thanks so much for the review - we really appreciate this! Please reach out at any time. Best, Luke

Avaliado com 5 de um total de 5 estrelas

Extremely satisfied with my ring order (not a bot lol)

Extremely satisfied with my ring order, I did want a size 11 for my ring finger but it came size 12, no biggie though, since my index finger is a size 12.

23 de março de 2026
Avaliação não solicitada
logotipo da Metzi

Resposta de Metzi

Hi there! Thanks so much for the review we are really pleased to hear this. Please get in touch with us at any time! All the best, Luke

Avaliado com 5 de um total de 5 estrelas

I love these rings I bought

I love these rings I bought. They’re very good quality and go great with my outfits. Will definitely purchase more!

25 de dezembro de 2025
Avaliação não solicitada
logotipo da Metzi

Resposta de Metzi

Thank you so much for the kind review! We're really please to hear this and please get in touch at at any time. Have a great day, Luke

Avaliado com 5 de um total de 5 estrelas

As described

Fast shipping. It was packaged nicely. The red stone black bracelet was as described. Well made and really stands out well. The man's black stone black chain necklace is also well made. I wear it constant, to work and in the shower, it does not leave any green on me. I think it's worth it.

18 de março de 2026
Avaliação não solicitada
logotipo da Metzi

Resposta de Metzi

Hi Kelly, thank you so much for the kind review and we're really please to here that your enjoying your new pieces! Please get in touch with us at any time. All the best, Luke

Avaliado com 5 de um total de 5 estrelas

The brackets were great made so well…

The brackets were great made so well but I have a friend that wished you would make the eternal heart Braclet little larger like a 8 or 81/2 inch she really liked the one I got but was too small for her wrist would purchase one if it was the larger size

13 de março de 2026
Avaliação não solicitada
logotipo da Metzi

Resposta de Metzi

Hi Katherine, hope you are well and thank you so much! We are always looking to expand on our sizing options and will make sure to keep you posted regarding that! Have a great day and all the best, Luke

Avaliado com 1 de um total de 5 estrelas

No Customer Service Whatsoever

I got the jewelry well-packaged and within a reasonable amount of shipping time. Unfortunately, neither I, nor the person I got it for can get the box clasp open on either the necklace or the bracelet. We closed the clasps one time to see how everything worked and we can't get the clasps back open. I reached out to the company to find out how to open the box clasp without damaging it and I was flatly ignored. They took our money and won't even support or stand by their product. Don't buy this jewelry if you actually intend to wear it.

11 de março de 2026
Avaliação não solicitada
logotipo da Metzi

Resposta de Metzi

Hi there, hope you are well and thanks for getting in touch. I am very sorry to hear about this issue. Please could you contact us via our support email: support@themetzicollective.com and we'll get to assisting here right away. Thank you, Luke

Avaliado com 5 de um total de 5 estrelas

Top quality product

Top quality product. Love the finish and shine.

14 de março de 2026
Avaliação não solicitada
logotipo da Metzi

Resposta de Metzi

Thanks Lewis! We appreciate the support! Have a great day, Luke

Avaliado com 5 de um total de 5 estrelas

Beautiful

Beautiful. So much nicer in person. The finish on the cuban chain is so shiny. I bought myself the rolo bracelet and the iconic cuban bracelet in 8mm They fit so well on my wrist.
So glad i finally bought them. Had my eye on them since METZI launched.
Thanks Alex and Luke.

13 de março de 2026
Avaliação não solicitada
logotipo da Metzi

Resposta de Metzi

Hi Alison, hope you are doing well. Thank you for the kind words here and we're super pleased to hear your liking your new pieces! We've got some exciting things coming soon and we'll be sure to keep you posted! All the best, Luke

Avaliado com 5 de um total de 5 estrelas

Oustanding quality and customer service

Luke was absolutely brilliant as we had a delivery issue with Royal Mail, replaced item straight away and will definitely order again as quality is outstanding. Thank you again Luke A+++++++

9 de março de 2026
Avaliação não solicitada
logotipo da Metzi

Resposta de Metzi

Hi Coby, thank you so much for the kind words. It was my pleasure! Please get in touch with us at any time. Have a great day, Luke

Avaliado com 5 de um total de 5 estrelas

Extraordinary experience

Honestly, i cant be more happy with what i got. From the bottom of my heart, thank you Alex and Luke if you're gonna see this review. Company's very polite, and it got shipped very fast. Take this review however you want, but if you're thinking of buying black jewelry but dont know where, Metzi is the place.

11 de março de 2026
Avaliação não solicitada
logotipo da Metzi

Resposta de Metzi

Thank you so such Alexandru! We're really pleased to hear this and it's our pleasure! Please get in contact with us at any time. All the best, Luke

A Experiência Trustpilot

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