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Veja o que dizem as avaliações
Leider DPD hat unsere Sendung verloren. Nachdem vielen E-Mails. Wir bekommen eine neue. Support hat mich geholfen. Tolle Produkte! Sehr wichtig für unsere Gesundheit! Liebe Grüße aus Stuttgart An... Ver mais
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Received package a day early liked that. Tracking again like all others about 24hr to late. Followed two recipes first gummies one and chocolate bars. Have found confidence in recipes. So far used oi... Ver mais
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Ich wollte Ihnen von ganzem Herzen danken, dass Sie mir einen neuen Entsafter geschickt haben, um den defekten zu ersetzen, den ich vor zwei Jahren gekauft hatte. Der Kundendienst hat sehr schnell a... Ver mais
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Detalhes da empresa
Sobre Froothie International
Escrito pela empresa
High quality kitchen appliances
"As the old saying goes: you pay for QUALITY and QUALITY stands the test of time" - Justin Chellis, Ayr, Queensland.
✓ Optimum high-performance blenders, juicers & other kitchen appliances from Froothie
✓ Free shipping over $200/200€
✓ 30-day money-back guarantee
✓ Top offers, low prices
✓ Secure payment methods - Payment in installments
✓ Lifetime warranty optional
✓ Top 5 ⭐ reviews
Froothie is one of the fastest-growing global brands focusing on health and wellness products. We are the exclusive distributor of Optimum – one of the most trusted kitchen appliances brands in the world.
Visit us @ https://www.froothie.eu
Froothie began from a small, simple idea to supply fruits, vegetables and equipment to local cafes and juice bars. As time progressed, we developed a deeper passion for healthy living and embarked on creating “Froothie” 🍎🌱🧡
Our goal is simple - we want to equip you with the best quality Optimum juicers, blenders and appliances in order to help you lead a healthier lifestyle. We love sharing our knowledge and tips on healthy living through our Real Food Revolution workshops, YouTube videos, blog, media outlets and partner influencers all around the globe 😄
Real Food Revolution: https://www.therealfoodrevolution.com.au/
Instagram: https://www.instagram.com/froothie/
Facebook: https://www.facebook.com/froothie/
Froothie Family Facebook Group: https://www.facebook.com/groups/177230346528016/
Real Food Revolution: https://www.therealfoodrevolution.com.au/
You know what they say....
""When life gives you lemons, make a juice with your Froothie"" 😚🍋"
Informações de contato
Unit 1/ 24 London Drive, VIC 3153, Bayswater , Austrália
- +61 3 8609 2210
- support@froothieinternational.com
- froothieinternational.com
4,5
Excelente
742 avaliações
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Well metion to others good sales and…
Well metion to others good sales and team also items really worth it too keep up the great work 👍
22 de janeiro de 2025
Resposta da Froothie International
Hi David,
Thanks for your support and we wish you happy juicing.
Best regards,
Froothie team
Thank you very much much much
Item arrived promptly & intact. Froothy also included some free stuff. Thank you Froothy.
20 de dezembro de 2024
Resposta da Froothie International
Hello Mike,
We're glad the delivery was smooth and without any damage. Enjoy your Thermocook and do not hesitate to join our Thermocook Facebook Group for more assistance:
https://www.facebook.com/groups/thermocookadventures
Happy cooking,
Froothie team
Blender 9200A
Ho acquistato il blender 9200A a luglio del 2024 ma poiché ho dovuto restaurare la cucina lo sto usando soltanto adesso. Purtroppo ho un problema con la caraffa che perde liquido dalla parte inferiore, dove c'è il gruppo lame. Ho contattato l'assistenza che mi ha consigliato di inserire dei perni di ferro nei fori posti sulla ghiera al di sotto della caraffa e di fare leva con uno strumento altrettanto resistente posto in modo trasversale ai perni, il tutto correlato da foto su come fare. Inoltre avrei dovuto fare attenzione a non rovinare il gruppo lame altrimenti non sarei stata coperta dalla garanzia... Alla mia richiesta di un centro di assistenza dove poter avvalermi della garanzia senza appunto rischiare di recare danno non ricevo risposta ma soltanto un invito a fare quello che mi hanno consigliato. Ora se qualcuno è riuscito a sapere dove si trova un centro assistenza me lo può comunicare? Io sono a Roma. Grazie
9 de fevereiro de 2025
Avaliação não solicitada
Resposta da Froothie International
Ciao Cinzia,
Vorremmo scusarci sinceramente per l'esperienza che hai avuto di recente. Ci dispiace sentire delle difficoltà che hai incontrato con il tuo frullatore Optimum 9200A e la tua delusione ci rattrista. Un servizio clienti di qualità è fondamentale per noi: tutta la nostra attività si basa sullo slogan "Qualità di cui ti puoi fidare". Pertanto, anche casi isolati come il tuo vengono presi molto sul serio da Froothie e Optimum.
Prima di inviare qualsiasi elettrodomestico al nostro centro di assistenza, esaminiamo attentamente ogni caso, poiché molti problemi possono spesso essere risolti inviando parti di ricambio in garanzia. Sappiamo che il processo di risoluzione dei problemi può a volte essere impegnativo e ci dispiace davvero per qualsiasi frustrazione che potrebbe averti causato.
Il nostro team di supporto si impegna a fornire soluzioni chiare ed efficaci e non vogliamo certamente che tu ti senta incerto o non supportato. Saremo lieti di esaminare il tuo caso e assicurarci che tu riceva la migliore assistenza possibile.
Grazie per aver portato questo alla nostra attenzione e apprezziamo la tua pazienza.
Cordiali saluti,
Team Froothie
Terribly difficult to clean
Terribly difficult to clean, I just juices a small amount of celery once and all the fibres got stuck in the grate, even soaked for a day and still I'm not able to clean it. Disappointed as I'm a raw vegan that relies on fresh juice as a main food source.
23 de janeiro de 2025
Avaliação não solicitada
Resposta da Froothie International
Hi Thyme,
We’re truly sorry to hear about your experience and understand how frustrating this must have been for you, especially as a raw vegan relying on fresh juice.
To help, we’d like to share this helpful video on juicing celery with the Optimum 600M: https://www.youtube.com/watch?v=fdM_a0ZJcV4&list=PL1dicojIF63p2u7kSit4yM-LOo_e_VJti&index=26.
For the best results, we recommend using fresh, crispy celery, as softer stalks can sometimes cause fibers to get stuck. Ensuring the celery is cut into smaller pieces, 2-3 cm, can also help with cleaning and juicing efficiency. For more information about this see page 6 in the manual section "note" for additional guidance: https://optimumappliances.com/assets/manual_pdf/EN/EN%20-%20Optimum%20600M-Mini-Coldpress-Juicer-User-Manual-with%20Optimum%20Kangaroo%20logo-V9_ONLINE.pdf
If you’re still having trouble or have any questions, please don’t hesitate to reach out to support@froothie.com.au. We’re here to help!
Best regards,
Froothie team
The experience was good over the phone…
The experience was good over the phone but not happy about the part failure of the juicer .
18 de dezembro de 2024
Resposta da Froothie International
Hi Anthony,
Thanks a lot for your honest feedback and we understand that it is never convenient having failure to an appliance you are using often.
However, we're great that we could offer you the part and that the issues are resolved.
Happy juicing and take care,
Hennie Z.
Cant say as I havent used it yet..
18 de dezembro de 2024
Resposta da Froothie International
Hi Trish,
Thanks for the feedback and we recommend starting to use your Magicook Pro and finding out its hidden features.
If any help is required, do not hesitate to reach out.
We hope that you will soon be able to share your positive experience here with the community.
Best regards,
Froothie team
great product
Good communication, fair dealing, great product. Excellent warranty.
18 de dezembro de 2024
Resposta da Froothie International
Hello Nicholas,
We appreciate these honest words shared with the community.
Best regards,
Froothie team
Great buy!
Have now used the product a few times for juicing and can confirm it works great! It’s compact, easy to use and most importantly easy to clean! Good communication and quick delivery! Definitely recommend getting one.
20 de novembro de 2024
Resposta da Froothie International
Hi there,
Those are great words for an appliance you have just in your possession. We really appreciate you sharing these kind words with the community.
Have fun and cheers to your fresh and healthy juices,
Froothie team
I didn’t find the juicer 400 evolve was…
I didn’t find the juicer 400 evolve was for me but the customer service assisting with sending it back so far has been good so that’s nice.
13 de novembro de 2024
Resposta da Froothie International
Hello Margriet,
We apologies that the purchase wasn't as expected. However, we are glad you're satisfied with the return process.
Thanks for your efforts and have a lovely week ahead,
Froothie team
Great service
Great service, great product and shipping time was so fast. Very happy.
11 de novembro de 2024
Resposta da Froothie International
Hello Michelle,
Even though the parcel comes from our Melbourne warehouse, it pleases us that you rate the delivery as 'fast'. Thanks a lot and we wish you lots of happiness using the Optimum 9400X.
Best regards,
Froothie team
Easy and quick thank you
21 de outubro de 2024
Resposta da Froothie International
Hello Alex,
Thanks for leaving a positive review.
Best regards,
Froothie team
Resposta da Froothie International
Hello Diana,
Welcome to the family and thank you so much for all the services that need to be top-notch to run a great business.
Thanks for your support and enjoy your Optimum appliance.
Best regards,
Froothie team
Resposta da Froothie International
Hello Gavin,
We're glad you like your purchase and that cleaning isn't a hassle.
Thanks for joining our healthy family.
Have fun,
Froothie team
Resposta da Froothie International
Hello Sheryl,
We appreciate you rating the received service as excellent.
Thanks,
Froothie team
The support when NZ post stuffed up…
The support when NZ post stuffed up delivery date
14 de outubro de 2024
Resposta da Froothie International
Hello Malcolm,
We are sorry that your parcel was delayed, however, we have no insights in the courier and their activities.
Thanks to our team it was resolved quickly.
We appreciate your cooperation in this matter.
Best regards,
Froothie team
Good customer services
The froothie customer services was super great to deal with. Prompt replying and clear instructions on how to move forward. My unit was under warranty so it was repaired and posted back to me quickly. Thank you for your good customer care.
14 de outubro de 2024
Resposta da Froothie International
Hello Shelly,
You are more then welcome and we are glad you have received quick service from our team so you can use your blender again.
Have fun,
Froothie team
Monster muncher
We purchased the commercial Froothie with sound cover as we've burnt out the motor on several other blenders (not Froothie). Took a bit of adjusting to the larger quantities, but really enjoying the power of this machine. Great for handling larger quantities like my buckwheat and linseed bread mixture which is quite wet, also great at blending up frozen fruit into ice-cream. I had to add a bit more liquid to my usual hummus recipe but then made a really smooth mix. Smoothies of course are a super easy. I like that it is so easy to clean. A little tricky getting stuff out from around the blades but other than that it's been a work horse.
31 de outubro de 2024
Avaliação não solicitada
Resposta da Froothie International
Hello Stephanie,
Giving the blender a great work out and even using it for dough is something amazing.
Your days are just leveled up using the Optimum 9400X for which we are pleased.
Thanks for joining the team and if you need any assistance, we are here for you.
Cheers,
Froothie team
Prompt reply to emails and service
I brought juicer for a friend. Unfortunately it has had to be returned for repair. Juicer just stopped working for no apparent reason. Tried to find out the cause of the problem before sending back to manufacturer. Prompt email communication. Received postage paid documentation quickly for return. Kept informed as to time frame for investigation to begin and results of investigation and when juicer posted. Still awaiting the arrival of juicer via international mail
12 de setembro de 2024
Resposta da Froothie International
Hello Carol,
Thanks for joining our Froothie family, however, we are sorry that you are facing issues with the appliance this quickly.
With our 24/7 customer service we try to be on top of all the cases causing a quick resolution of your case.
We hope that your juicer will be returned anytime soon so you can continue using it.
Stay tuned,
Froothie team
fantastic quality
I have loved my Froothie blender for years and have been impressed with the customer service when I’ve needed repairs or replacement parts. I’ve recently purchased a Froothie juicer and am equally impressed.
31 de outubro de 2024
Avaliação não solicitada
Resposta da Froothie International
Hello,
Thanks for putting your trust again our Optimum appliances and this time in a juicer.
We hope that you will enjoy the appliance for all the intended uses.
Have fun and cheers,
Froothie team
I had to replace a jug
I had to replace a jug. It was easy to find what I needed online and timely arrival was just great.
1 de agosto de 2024
Avaliação não solicitada
Resposta da Froothie International
Hello Karen,
Your blender is working just like new thanks to the jug you ordered online.
Thanks for appreciating the service and we wish you lots of fun,
Froothie team
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