Fubo Avaliações 

Rep friendly and knowledgeable

Justin has patiently helped us, He is friendly and helped us more than once without making us feel intimidated for not understanding technical issues.

Very disappointed with Fubo’s restriction on external displays. I connected my computer directly to a projector using HDMI, but Fubo blocked the video with a message saying, “Your current video setup is not permitted.” The same setup works perfectly for other streaming services. If I’m paying for a subscription, I should be able to watch it on a projector connected directly to my computer, especially when there is no screen recording or other unusual setup involved. Fubo should improve its HDCP/device compatibility.

You should probably spell trustpilot correctly in your email asking me for a review. It’s not truspilot unless it has a hernia.

Other than that, you did a fine job.

The ai was not as helpful as the actual operator. She kindly listened to me and had a answer for everything and got me up in running

I was charged for a years subscription which I didn’t want or order them when I pay the extra to get it cancelled they took that money as well and I was never been refunded. I spoke to this stupid AI trash in their phones and then they just hang up . What kind of a company is this that they can just take money out of your account without permission and then say they don’t refund . This is theft and they are abusing the trust of hard working people . Seeing that they don’t want to answer their phones I’ll be forced to seek legal counsel and I’m sure they will answer their phones then . Worst site I’ve ever used

It was easy to follow directions and the responses were immediate!! The young lady helping me was very patient and kind!! I just wish FUBO had a price for seniors on a limited income. I love FUBO!

Awesome customer service. When AI couldn't resolve my issue I was given the option to speak to a customer service rep and she quickly resolved my issue.

First time Ive ever been given that option when having to deal with an AI system.
Other companies should learn from this!!!
Can't tell you how many times Ive gone round and round with an AI system getting nothing accomplished. AI is only as good as the person programming it.

Thanks Fubo for doing it right and taking care of your customers!!!

Fubo TV has excellent customer service and very knowledgeable agents. I have had three problems in three years that were all taken care of immediately after I contacted them. I have used many different apps and cable companies and without a doubt Fubo TV is the best. I highly recommend them if you are looking for a reliable TV company with excellent customer service and agents.

They claim 10 streaming devices on your home network and up to 3 streaming devices on the go outside your home network. This is not true, they don’t allow you to stream outside your home while streaming inside your home and the “on the go” must also be in the same location because you are only allowed to stream from a single location. 100% false advertisement!!! They will take your money right once you want service but when you ask for a refund, that takes 10-12 business days.

YouTube TV allows for up to 3 separate locations while streaming.

This is the third time this has occurred. I have a large Fubo package, I travel a lot in th USA. I use Fubo when traveling. At home and at my cabin the most. Note: I use Starlink at home, great service. Often, when traveling I watch my hometown news to stay up to date. What happens is the channels in my local market are replaced by channels in a market that is 9 hours (580 m) away because that is where Starlink hits the ground. When I started with Fubo it worked, then it changed, I called and it was fixed while I waited, currently it can't be fixed by me. the next time a few months later, it happened again, and again the fix worked as before, this time there is another change in Fubo. Lately Fubo has a hard time loading, sometimes it evan locks up. While I am sports nut, they are overloading their own advertisements and sports channels. Now for another change, the service issue. When you call customer service, you get AI AMI. In order to validate you she requires the last 6 numbers of your payment CC and later she will ask for the first 4 digits of that same CC, oh I forgot zip code. Now after trying to explain to AI AMI she then proceeds to tell me how and where to go to fix my problem, except, that was not my problem. You then explain it again, give the same information again, until finally she says she is unable to solve my problem and transfers me to a live person. I go through it all again including the verification process with a live person, 31 minutes into this call, he is unable as well. He then tells me that He will send an email to me with a form that I must fill out decribing my problem again. Admittedly I got relatively fast response to my call but that does not solve the problem. For me the problem is not new but the change in Fubo Customer Service is absolutely frustrating! I will begin shopping for a new service.

Very clear instructions about signing up.

have been using FUBO for quite some time , always very good feed and choices , needed to make some changes to my subscription , great help and info from tech help

i did a 5 day free subscription, I cancelled it before on my TV and turns out it never cancelled because apparently i had to cancel through my phone/account. I paid the full amount after that and did not even use the service after the 5 day mark, i want this refunded, i do not want to file a dispute with my bank for an unauthorized charge as its a last resort, thank you

Garbage,literally advertised a particular game.i signed up for this game,and BAM......fubo isn't even airing that game,already canceled

**Too Expensive for Returning Customers**

Fubo TV is simply too expensive, especially for customers who mainly subscribe to watch Premier League soccer. The pricing is difficult to justify when there are limited options for people who only want the service for the EPL season.

What is even more disappointing is that **returning customers are not eligible for many of the promotional offers available to new customers**. This makes loyal customers feel like they are being penalized for having subscribed before.

Fubo should offer reasonable promotions to returning customers as well. Loyalty should be rewarded, not punished. If the price remains this high and promotions are restricted to new subscribers, I will seriously consider other options.

We signed up for the 5 day trial and for multiple days it would just buffer. We wanted to sign up for the nfl network and were unable to watch main game days. Our other streaming apps worked fine so decided it was not worth it to continue based on buffering experience

Fubo lost access to all NBC affiliates some time ago. At that time, they lowered the price as compensation. They now have a new agreement with NBC, but we still do not have the local NBC channel in our lineup. We are now being charged full price again without being able to watch NBC. Total ripoff.

Saw that I can watch the preseason NFL game on Fubo but once it was time for the game to start I wasn’t able to watch it, the only way I could watch it is if I upgraded for another $20 a month and it was only in Spanish so I might as well just get cable, it will be cheaper then Fubo

Only gave 1 star cause I got a refund

ETA: I cancelled on August 12 - on their system it says my subscription is valid until August 13. I had email confirmation from them that subscription would be renewed August 14. Subscribe to DAZN not these crooks.

Zero stars.

Do not give this company your money.

They renewed my subscription a day early automatically. Did not apply a credit that they promised would apply upon renewal. Then when I went to cancel was offered a $85 retention but that wouldn’t apply because they renewed my account early.
A reputable company would be able to easily settle this. Apparently that is not Fubo.
Use DAZN.