Fubo Avaliações 

8.630
•
O TrustScore é 3 de um total de 5

3,0

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

I subscribed to Fubo under the impression that I’d be able to watch all the NFL games I wanted, along with college football and basketball—especially SEC games. So far, it hasn’t let me down with... Ver mais

Avaliado com 3 de um total de 5 estrelas

My experience with the automated systems and off shore support teams has always created aggravation and very seldom resolves the problem. When I finally access a live person the problem gets resolv... Ver mais

Avaliado com 2 de um total de 5 estrelas

Signed up trial viewing of an active game but signal kept stalling so I pressed record. When signal increased strength I tried watching but it pushed me back 10 mins of game time. So I felt I would... Ver mais

Avaliado com 4 de um total de 5 estrelas

Great service, the PVR feature is a game changer. It's the cost that has let us down, and will look elsewhere. They should just create a soccer/football only package for $150 (EPL, Champs League, et... Ver mais


Informações de contato

3,0

Bom

O TrustScore é 3 de um total de 5

9 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 47% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,0

Todas as avaliações

(8.630)

419 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Would give them 0 stars

Would give them 0 stars. Signed up for trial for some ESPN event I was looking for. I thought I cancelled same day. Never used it. When we noticed a charge 5 months later, I closed it and disputed the charge. Impossible to reach a human on the phone. Never received any notifications about monthly billing by email.

6 de abril de 2026
Avaliação não solicitada
logotipo da Fubo

Resposta da Fubo

Hi Marc, we apologize for the inconvenience. To confirm a cancellation request, a confirmation email is sent once the account has been successfully set to cancel. If you did not receive a confirmation email, it is possible the cancellation was not completed. We also see that a dispute was opened with your bank prior to reaching out to us. Please note that once a dispute is initiated, the funds are typically frozen while the bank completes its investigation. At this stage, only your bank can provide updates regarding the status or outcome of the dispute.

Avaliado com 1 de um total de 5 estrelas

I wanted to watch the PPA Pickleball but they gave me golf instead

I wanted to watch the PPA Pickleball semi finals in Atlanta. Since I do not have CBS (many reasons), I found Fubo to watch the semi-final mixed doubles match. When that finished, the next match was men’s doubles but that ended after the first few minutes and went into golf. I did not sign up to watch golf.
At the price of almost $60 per month, this was a serious rip off. Not only did I not get to watch the next match, there were no other opportunities to watch pickleball semifinals in Atlanta. I can watch for free on YouTube the next day. Nothing else live. What a waste of money and time. Not worth it. I cancelled my subscription the next day and am watching pickleball semifinals on YouTube for free. If a streaming service is going to charge you big dollars to watch a sport, at least watch the entire sport and don’t choose for the customer. I can see why Fubo is failing and it should.

2 de maio de 2026
Avaliação não solicitada
logotipo da Fubo

Resposta da Fubo

Hi Mike, we are sorry you had any issues streaming the content you were interested in. We do have coverage for PPA Pickleball. Please reach out to us at 844-441-3826 for further assistance.

Avaliado com 2 de um total de 5 estrelas

No Kentucky Derby

For the first time in my life I couldn’t watch the Kentucky Derby because they don’t carry NBC nor do they carry USA or TNT that have shows we watch. They carry a lot of ridiculous channels that I have no interest in watching. A disgrace

2 de maio de 2026
Avaliação não solicitada
logotipo da Fubo

Resposta da Fubo

Hi Barry, Fubo believes customers should have the ability to choose among multiple distributors to access the content they love. Unfortunately, NBCU presented pricing and packaging terms that were significantly above those offered to other distributors. We believe these terms would have unfairly impacted our subscribers by either limiting access to important content or forcing customers to pay substantially higher costs. Due to the loss of NBC channels, Fubo issued a credit to all affected subscribers in December 2025, and implemented a price decrease for the first time to help offset the channel changes. While we understand how disappointing this may be and would love to offer these channels again in the future, NBC channels are not currently available on Fubo at this time.

Avaliado com 5 de um total de 5 estrelas

Fubo made my viewing of the Superbowl Possible!

I signed up for Fubo because I was in the hospital for 2 months, which happened to go over the time of the Superbowl! Since it was not shown on any of the channels the hospital provided, I signed up for Fubo and was immediately able to watch and enjoy the game (at a time when I REALLY needed to be cheered up!

Since I have now returned home and have access to much, I no longer need Fubo, but I thank for being available during this time and, if ever needed again, will look to sign up again.

Thanks again.

9 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Tried a free trial

Tried a free trial, it didn't work so I canceled it 5 minutes later. 2 days later I was charged 80 bucks for some premium package. Completly threw of my bank. All they responded with is AI chats. Do not give this business your bank info.

26 de abril de 2026
Avaliação não solicitada
logotipo da Fubo

Resposta da Fubo

Hi Erik, we are sorry you had this experience. Upon checking, we do not see a cancelation before te trial ended. But we are happy to see that a cancelation and refund was issued though our Automated system.

Avaliado com 2 de um total de 5 estrelas

I canceled during the free trial 2 days…

I canceled during the free trial 2 days before deadline and got charged $55.99 as soon as I did. Totally sketchy. I chatted with an agent and they will give me a refund though. But I wouldn’t trust the free trial

27 de abril de 2026
Avaliação não solicitada
logotipo da Fubo

Resposta da Fubo

Hi Dom, we would like to look into this issue. Please reach out to us at 844-441-3826.

Avaliado com 1 de um total de 5 estrelas

We chose Fubo because xfinity dropped…

We chose Fubo because xfinity dropped the Braves games, and fubo had the games, had local stations, except for pbs (WHY!), and had most of the cable channels we watched. Now, no TBS/TNT, no NBC! I'm tempted to go back to xfinity....

25 de abril de 2026
Avaliação não solicitada
logotipo da Fubo

Resposta da Fubo

Hi Frank, we apologize for the inconvenience with availability. We’re always working to expand our content offerings. This year, we partnered with Braves Vision to bring more availability to our customers. However, some games will still air on channels that we currently don’t carry.

Avaliado com 5 de um total de 5 estrelas

The representative

The representative, James. Was awesome. Why because he explained to me very well and answered all my questions even if I was repeating them. Thank You James for great customer service and patience with me.

24 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I would never recommend Fubo

I would never recommend Fubo. They cut back on their channels and don't cover sports like used to. Product is a rip off!

24 de abril de 2026
Avaliação não solicitada
logotipo da Fubo

Resposta da Fubo

Hi there, we’re sorry to hear that we don’t currently offer the content you’re looking for. We have adjusted our pricing this year to reflect recent channel changes and now offer a variety of different plans to better fit everyone's needs. If you have any questions, feel free to call us at 844-441-3826.

Avaliado com 1 de um total de 5 estrelas

Stay away at all costs

Stay away at all costs. They have on multiple occasions changed my plan on their backend system, charging me double what the plan was that I wanted and claiming "someone accepted in your household". They refuse to honor the pricing, deals and plans you want and they do this multiple times. They are on a different level of corruption that I have never seen before.

16 de abril de 2026
Avaliação não solicitada
logotipo da Fubo

Resposta da Fubo

Hi there, Fubo would never change your plan without a request from our customers. Please note any changes that do happen within Fubo. We will send out an email 30 days before any changes go into effect. Coupons are only redeemable for applicable accounts and sent out via email.

Avaliado com 4 de um total de 5 estrelas

Just started trial period

Just started trial period, needed a couple of things fixed, no issues so far as I am still getting use to line up, just wished they had stayed with PayPal, now on credit card get charged interest on TV payment, customer service person was very nice and able to get issues fixed

20 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Fubo have the integrity of a corrupt politician

The way Fubo treat their customers is a disgrace. They change your monthly payments without consulting you and then refuse to refund. Simple as that, rather than dealing with their own mistakes they will happily allow you to cancel the subscription with them and avoid refunding. Best thing I ever did was cancel and save my money to claim some back of which they stole.

6 de janeiro de 2026
Avaliação não solicitada
logotipo da Fubo

Resposta da Fubo

Please note that Fubo does not make any changes to a subscriber’s account unless a request is made and the account is properly authenticated. If a plan change occurs and can be traced to activity within your household—such as a matching IP address or a recognized device—it is considered authorized. While the plan can be changed again, doing so would require a new payment.

Avaliado com 1 de um total de 5 estrelas

There was no 30 day free trial

There was no 30 day free trial! Five days after I signed up for the thirty-day free trial, an attempt to charge my card was made. Luckily, my card was blocked at the time for another unrelated reason. I attempted to find out why Fubo went to try to charge my card and could not get ANY answers. I couldn't cancel my account, so my only recourse was to wait till Fubo charged my card (fraudulently) and then file a complaint with the CC company. Awful experience.

9 de abril de 2026
Avaliação não solicitada
logotipo da Fubo

Resposta da Fubo

Hi there, Fubo does not offer 30-day trials. Please be sure when looking online to look at the Fubo website, not advertisements on Google, as those might be outdated. Our website will always break down the cost and trial end date before submitting your account for creation.

Avaliado com 1 de um total de 5 estrelas

Absolutely Trash 🤣come on yaws plans…

Absolutely Trash 🤣come on yaws plans are expensive but not with all channels they don't even have Syfy or cartoon Network and other antenna channels like whaaaaa saves yaw money and just go with Dish or Xfinity or direct tv

12 de abril de 2026
Avaliação não solicitada
logotipo da Fubo

Resposta da Fubo

Hi Mauricio, we offer a variety of content through both base plans and smaller add-on options, giving customers flexibility and more affordable pricing. If you have any questions, feel free to give us a call at 844-441-3826.

Avaliado com 1 de um total de 5 estrelas

Just did a free 5 day trail..

Just did a free 5 day trail to see what fubo was all about with the price so high you would think it would be packed with all kinds of new movies/shows but no you get none of that so just a heads up unless you want to pay a ridiculous price just for sports don't get this! Very disappointed ☹️

18 de abril de 2026
Avaliação não solicitada
logotipo da Fubo

Resposta da Fubo

Hi Carla, Fubo is one of the top leading sports entertainment apps out there. Curious to see what plan you chose, as we have some that offer a variety of entertainment, along with locals as well.

Avaliado com 2 de um total de 5 estrelas

Payment method change

I paid for a quarterly subscription, but my service was cancelled early due to a payment method change initiated by the company.

Even though I had already paid in full, my access was interrupted, and I only received a partial refund.

On top of that, I was asked to pay a higher price to renew the service.

This situation does not feel fair, especially since the change was outside of my control.

Disappointing experience and poor handling of existing customers.

17 de abril de 2026
Avaliação não solicitada
logotipo da Fubo

Resposta da Fubo

Hi Aymane, we apologize for the inconvenience this may have caused. Please note that Fubo sends a notice to all affected customers about a month before any changes are made. In this case, we did notify customers that if the billing method wasn’t updated, the account would automatically be terminated. We can see that the remaining balance has been refunded. Feel free to reach out if you have any further questions.

Avaliado com 5 de um total de 5 estrelas

Annoying offers that cannot be redeemed!

I received an email offer from Fubo. They only have my email because I was a prior customer. Tried to redeem the offer but it would not apply the discount. Chatted with the AI Assistant. The offer cannot be redeemed since I am not a new customer. What is the point of sending me offers that I am not eligible for? The AI assistant wanted to give me instructions on how to get around the existing customer rule by creating a new account with another email. Not playing these games. Send me offers I am eligible for or don’t send them.
I contacted Fubo at the number given in their response. Very friendly & helpful. The offer was applied. It was supposed to be a win-back offer. Thank you for the reply and the help

15 de abril de 2026
Avaliação não solicitada
logotipo da Fubo

Resposta da Fubo

Hi there, that sounds odd. We wouldn't send a new customer offer to an existing account, but we would send a winback coupon. Please reach out to us at 844-441-3826 so we can look into this.

Avaliado com 1 de um total de 5 estrelas

Fubo video quality is terrible!

I have been a YouTube TV customer for about ten years now. Due to cost I decided to cancel and sign up for the ESPN & FOX ONE bundle because it is much cheaper and I watch these networks the most. Once MLB started I needed a way to watch Tigers baseball so I signed up for FUBO to watch baseball. To my disappointment I found out that the video quality on the ESPN & FOX networks is terrible, all their channels are very pixelated. Reached out to FUBO to trouble shot and they had me reinstall the app, try different devises but nothing helps. Comparing the ESPN & FOX ONE apps with the FUBO app was night and day. I also still had my YouTube TV active at the same time for comparing with FUBO and it wasn’t even close, FUBO video quality is bad.
They also advertise their $73.99 PRO plan to include the Local NBA, NHL and MLB games, but when you get your bill, they charge a REGIONAL SPORTS fee of $15.99. So, your $74 PRO plan I singed up for is actually $90. Go check out their website it is clear as day listed to be included. Canceled my account for false advertising and poor video quality.

8 de abril de 2026
Avaliação não solicitada
logotipo da Fubo

Resposta da Fubo

Hi E, we requested some information from you for further investigation. We look forward to your response, as we would love to help resolve this issue.

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