No drama whatsoever! Parts arrived, all individually packaged and did what they said on the tin! PLUS a lot cheaper than my usual supplier who didnt keep them in stock, meaning a 2 week down time for... Ver mais
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Veja o que dizem as avaliações
I placed an order for spare parts one afternoon and the equipment was delivered in the next day's post. All reasonably priced and good quality. An established British company doing things right. Lo... Ver mais
Oil delivery gentleman was really good. Came at the time stated. Plus he was friendly, polite, professional and very knowledgeable He gave me sound advice regarding a problem with the oil level ind... Ver mais
I didn't end up purchasing in the end as it turns out the sight gauge I was looking to service/replace was a different brand. But the customer service received from Doug was phenomenal. Very quick to... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Fueldump offers fuel transfer and diesel transfer pumps, fuel transfer equipment and heating oil storage tanks and accessories.
Informações de contato
Moat Road, West Wilts Trading Estate, BA13 4JF, Westbury, Reino Unido
- 01373822220
- sales@fueldump.co.uk
- fueldump.co.uk
4,8
Excelente
654 avaliações
Pede aos clientes que avaliem
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Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good company.
Easy to navigate website and find the required item.
Great price and easy to order with next day delivery.
3 de junho de 2025
Resposta da Fueldump
Hi Cath, thank you for your kind review, we are glad you received good service with us. FuelDump
The filters arrived the next day
16 de maio de 2025
Resposta da Fueldump
Thank you for your positive review!
Resposta da Fueldump
Hi Peter, thanks for your review, we are glad you were satisfied with the delivery on this order. FuelDump
Resposta da Fueldump
Hi Mark, thank you for your review, we are glad you had a positive experience with us! FuelDump
This supplier has the specific parts…
This supplier has the specific parts that I need and they are always very helpful and parts are sent promptly
6 de maio de 2025
Resposta da Fueldump
Hi David, thank you for your positive review. FuelDump
Shockingly bad & expensive delivery service
Item ordered on 4th April, despatched 7th April and didn't arrive until 25th April - this post (small parcel by Post Office) cost me £4 plus VAT for p&p. This postage is pathetic & expensive, I won't be stung like this again.
8 de abril de 2025
Resposta da Fueldump
Hi David,
Thanks for taking the time to leave a review. We're really sorry to hear you were disappointed with the delivery and postage.
Once a parcel leaves us and is with Royal Mail, any delays are unfortunately outside of our control — and it’s just as frustrating for us as it is for you. Royal Mail usually aim to deliver by the next working day, but if an item hasn’t arrived within 10 working days of the due date, the sender may be able to claim compensation.
If you'd like, please get in touch with our customer service team and we’ll do everything we can to help resolve this for you - sales@fueldump.co.uk or 01373 822220
On the postage cost — we’re limited by Royal Mail’s current rates, and always choose the most cost-effective option. The postage charge also includes the time and materials to carefully pick and securely pack your order.
Resposta da Fueldump
Thanks for your positive review, Matt!
Resposta da Fueldump
Thanks for your review! Great to hear your order arrived quickly and the parts were spot on.
FuelDump
Just some tracking information would be nice.
I really needed this ASAP and expected to have some form of primitive tracking from Royal Mail after paying GBP 6.50 for postage. No tracking information at all and stupid Royal Mail don't leave it at the house, even though they agreed to leave things at the house. I left the garage door wide open for them as well, in case it came today (Saturday), but I didn't actually know that it would arrive today because THERE WAS ZERO TRACKING INFORMATION FROM FUELDUMP. Now, can't get it until Tuesday!
5 de abril de 2025
Avaliação não solicitada
Resposta da Fueldump
Thank you for your feedback, and we're really sorry to hear about the frustration with your delivery experience. We completely understand how important it was for you to receive your order quickly and with clear tracking.
We’re currently reviewing our postage options to make sure expectations are clearer at checkout and to see how we can offer better tracking on urgent orders going forward.
If you have any more questions, please contact our support team at sales@fueldump.co.uk
Resposta da Fueldump
Thank you for your review! We're pleased to hear everything arrived quickly, well-packaged, and as expected. Great communication is important to us, so we're glad you found that helpful too. We appreciate your support! FuelDump
Resposta da Fueldump
Thanks so much for the great review! We're glad to hear you were happy with our fast service. FuelDump
Would definitely use again
Large stocks of spares at very reasonable prices. Sensible postage costs, fast delivery and excellent service. Would definitely use again
18 de março de 2025
Resposta da Fueldump
Thank you for the fantastic review! We're so pleased to hear you were happy with our prices, delivery speed, and service. Looking forward to serving you again soon! FuelDump
Very good delivery rapid and retified…
Very good delivery rapid and retified my mistake on my order immediatly
17 de março de 2025
Resposta da Fueldump
Thanks for your review! We're really glad to hear your delivery was quick and that we could help sort out your order right away. FuelDump
Resposta da Fueldump
Thanks for the great review! We're thrilled to hear that everything from the delivery to the pricing was spot on!
Excellent service and fast delivery
The items I ordered were just what I needed and were delivered very quickly.
After sales service was excellent when I needed advice.
13 de março de 2025
Resposta da Fueldump
Thanks for your feedback! It's great to know our after-sales service was helpful too - I will pass this on to the sales guys. If you need any more advice, don't hesitate to reach out!
you delivered what was said on the tin
you delivered what was said on the tin, thank you.
25 de fevereiro de 2025
Resposta da Fueldump
Thank you for your feedback! We're thrilled to meet your expectations. If you need anything else, just give us a shout! 😊
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