Not only filled with amazing children’s clothes, toys and accessories, the staff are so helpful and friendly. My 5 year old granddaughter loves wearing the vibrant collections i buy from here. High... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Brilliant company to deal with. Justin goes above and beyond to help. Kept updated when delivery was a little slower than expected. Great packaging also. Love the rewards system where you can earn p... Ver mais
A empresa respondeu
I absolutely love Funky Monkey. The stock of clothes and toys it has is gorgeous and of good quality, and the service is always fantastic. They are so friendly and personable. A real little treasure o... Ver mais
A empresa respondeu
Great shop and highly recommend. They were super helpful when I was looking for specific tonies and have always been very responsive when I had questions
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Funky Monkey brings you fantastic ethical kids clothing and gifts, from new baby right up to 10 years old.
Informações de contato
Funky Monkey, 11 Windsor Road, Penarth, CF64 1JB, Penarth, Reino Unido
- 02920708846
- contact@funkymonkeystore.co.uk
- funkymonkeystore.co.uk
4,7
Excelente
67 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great shop and highly recommend
Great shop and highly recommend. They were super helpful when I was looking for specific tonies and have always been very responsive when I had questions
8 de dezembro de 2023
Avaliação não solicitada
Resposta da Funky Monkey Penarth
Thank you so much for your lovely review, we very much appreciate it :-)
Not only filled with amazing children’s…
Not only filled with amazing children’s clothes, toys and accessories, the staff are so helpful and friendly. My 5 year old granddaughter loves wearing the vibrant collections i buy from here.
Highly recommend!!! 5*
3 de novembro de 2023
Avaliação não solicitada
Resposta da Funky Monkey Penarth
Thank you for your lovely review Toni :-)
Treasure of a shop
I absolutely love Funky Monkey. The stock of clothes and toys it has is gorgeous and of good quality, and the service is always fantastic. They are so friendly and personable. A real little treasure of a shop on Penarth's high street.
2 de dezembro de 2023
Avaliação não solicitada
Resposta da Funky Monkey Penarth
Ah, thank you Els for your lovely review! We so appreciate the feedback and love being called a little treasure :) x
Brilliant company
Brilliant company to deal with. Justin goes above and beyond to help. Kept updated when delivery was a little slower than expected. Great packaging also.
Love the rewards system where you can earn points on your purchases to earn money off or freebies!
30 de novembro de 2023
Avaliação não solicitada
Resposta da Funky Monkey Penarth
Thank you so much for your wonderful review Samantha, we very much appreciate you shopping with us and for your feedback x
Great experience
Ordered tonies from here, great service. Professional business would recommend. Can’t wait for next months releases! Thank you!
30 de novembro de 2023
Avaliação não solicitada
Resposta da Funky Monkey Penarth
Thank you Sian for your wonderful review, we are very grateful for your feedback and for your orders x
Poor selection of delivery choice
The offer was free postage if you spent over £90 I spent £89.94 and had to pay £2.99 shipping. There was no option to Collect from my local store despite this they were hand delivered to my address from my local store in a paper bag.
17 de outubro de 2023
Resposta da Funky Monkey Penarth
Sam, thank you for your review although I'm mortified that you've only given us 2* without telling us that there was a problem or giving us a chance to respond to your issues or explain.
So I'll explain here.
You didn't have the option at checkout to collect from your local store because the goods weren't in stock at your local store. They were however in stock at our Penarth store.
As I was travelling from Penarth to Cirencester, I thought that it might be a good idea to bring the stock up to Cirencester and personally hand deliver the goods to your front door as opposed to relying on the postal system. I actually thought that this might demonstrate going the extra mile and providing great customer service to you. You seemed pleased when I handed the goods to you, and I'm not aware of any contact since.
Good online reviews are vital for small family businesses like ours, especially when we're competing against the retail giants. I'm sorry that you felt the need to review us without talking to us first :-(
Very prompt delivery
2 de outubro de 2023
Resposta da Funky Monkey Penarth
Thanks Julie for your review and 5* rating, it is very much appreciated
Great service
Great service, quick ship and order was exactly as it should be. Thank you
11 de agosto de 2023
Resposta da Funky Monkey Penarth
Thank you Teresa for this wonderful review, we appreciate it so much :-)
Tonie Pre order purchase
Great service. Super quick delivery and great product! Lovely packaging too. Would recommend! Thank you!
12 de setembro de 2023
Resposta da Funky Monkey Penarth
Thank you Stacey for your excellent review - we really appreciate it!
Amazing company
The company is amazing I have never had a problem everything has always come early and in great condition.
12 de setembro de 2023
Resposta da Funky Monkey Penarth
Hi Danielle, and thank you so much for this wonderful review!
Order came before expected
Order came before expected! First time I have ordered from funky monkey and would certainly order again!
11 de setembro de 2023
Resposta da Funky Monkey Penarth
Awesome review, thanks very much Donna, much appreciated!
Resposta da Funky Monkey Penarth
Thank you very much for this lovely review, Kate. Much appreciated!
Good service
14 de julho de 2023
Great company
Great company, we pre-ordered items and they got them dispatched to us so they arrived the day of general sale.
12 de junho de 2023
Absolutely love this site
Absolutely love this site! Owners are super helpful! Fast delivery and overall just brillant 🍀
20 de junho de 2023
Amazing local shop with friendly staff
Wonderful people, durable fabrics and beautiful design! We love shopping at them :)
28 de maio de 2023
Good service
27 de maio de 2023
Resposta da Funky Monkey Penarth
Thank you very much for your review, Elizabeth :-)
Very good Service
Very good Service, definitely will order tonies from here again.fast delivery
18 de maio de 2023
Great local Welsh company
I think this family run business are brilliant.
The couple have gone out of they way to look for Tonies I wanted for my daughter, great chat over live chat.
All my pre orders came on time as I was told.
I wouldn't get my tonies from anyone else, customer service I'd amazing and both very friendly.
23 de maio de 2023
Avaliação não solicitada
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.