Great customer service and follow up! YES! In spite of errors on OUR side and issues at the receiving address location, you guys were amazing! FunnyUglyChristmasSweater went above and beyond t... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Our family was delighted to find Muppet Christmas Carol matching jammies. We found an old picture online of green plaid jammies and the current season had read and black checkered. I contacted custome... Ver mais
A empresa respondeu
I ordered a Christmas Sweater from them, because their website said it would arrive in time for our Holiday party. It did not - and they refused to take a return. They claimed every one of their sweat... Ver mais
A empresa respondeu
I am very happy with the customer support and assistance provided throughout my experience with the site and my order. I spoke with both Julia and Claire who both were incredibly helpful and professio... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Funny Ugly Christmas Sweater, established in 2018, is dedicated to infusing your holiday season with humor and joy. Our love for Christmas fuels our mission to deliver top-notch, unique, and amusing ugly Christmas sweaters, sweatshirts, t-shirts, and pajamas, all uniquely tailored for you. We offer Custom Ugly Christmas Sweater for customers to personalize their outfits and rock the holiday parties with funny sweaters! Surely you will find your favorite Christmas sweater at our store, and we are responsive in Customer support team with your concern. Welcome and have fun shopping!
Informações de contato
4,3
Excelente
64 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Wrong size, horrible customer service
Ordered two sweaters a month before Xmas for a party and didn't receive them until almost a month after because they are shipped from China. I was fine with that because the sweater party I was going to was canceled anyway due to covid. Unfortunately, the small sweater came as a 5XL. I put in a support ticket for replacing the 5xl sweater and was requested to send pictures with order info, which I did. After that, I have not heard back from the company after multiple emails and 2 more support tickets put in. Ironically, I received a generic text from "The Owner" Steven, reaching out to me "Personally" to see if I liked my order. Stating they are always available at the support email address LOL!!!!. Oh, and don't try calling, it's always busy or it will just ring until they hang up. I just want the correct size sweater I order so it can match the other one I got. Frustrating and disapointing.
27 de janeiro de 2022
Avaliação não solicitada
Resposta da Funnyuglychristmassweater
Thank you for your feedback. I'm Kevin, Customer Service Manger at Funny Ugly Christmas Sweater. I'm so sorry for the issue. We may have missed your email. Please provide us your order ID to cs@funnyuglychristmassweater.com. We'll definitely resolve your issue quickly. You can also text us via 818-293-4796.
We ordered 2 shirts
We ordered 2 shirts. We finally recieved them and they are trash. Best use for these are to wipe your butt with. Logos are backwards, images are blurry and very dull in color can barley see or read, the writting by the neck line is cut off so what you can read is half gone. Very disappointing that i paid all this money and got trash. Tried to contact this company in every way and got no where. Next step is to contact better business burue. Once again worst product ever bought. They should be ashamed of themselve
29 de dezembro de 2021
Avaliação não solicitada
Resposta da Funnyuglychristmassweater
Thank you for your feedback. I'm Kevin, Customer Service Manger at Funny Ugly Christmas Sweater. I'm so sorry for the issue. We may have missed your email. Please provide us your order ID to cs@funnyuglychristmassweater.com. We'll definitely resolve your issue quickly. You can also text us via 818-293-4796.
DO NOT ORDER
DO NOT ORDER. Web site is BS. I ordered a Busch Light SWEATER on November 23, 2021, web site said in stock. Got an email that said shipped on December 4th but the tracking number never worked. Finally received the 95% polyester shirt made in Mexico on December 27,2021. Also, I ordered a 2XL and they sent a 5XL. I emailed the company asking for an exchange, I’ll edit this review when I get an answer.
28 de dezembro de 2021
Avaliação não solicitada
Resposta da Funnyuglychristmassweater
Thank you for your feedback. I'm Kevin, Customer Service Manger at Funny Ugly Christmas Sweater. I'm so sorry for the issue. We may have missed your email. Please provide us your order ID to cs@funnyuglychristmassweater.com. We'll definitely resolve your issue quickly. You can also text us via 818-293-4796.
I have ordered several items at…
I have ordered several items at different times. I have never been disappointed. I will be ordering again. I will and have recommended others to use their services.
30 de outubro de 2018
Avaliação não solicitada
Resposta da Funnyuglychristmassweater
Thank you so much for your feedback. That helps us so much.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.