Really pleased with my Gainsborough triple wardrobe. It arrived quickly, within the delivery window given, and was assembled for me as part of the premium delivery service. The wardrobe itself is beau... Ver mais
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Highly recommended. Very good range of products. Excellent service. Friendly staff. Everything straight forward and 'upfront' when dealing with this company - unlike many of the larger chain companies... Ver mais
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Whilst I didn’t keep my piece of furniture, I have to give this company 5/5. The service was fantastic from placing my order, the delivery drivers, my returns request and collection. I will definitely... Ver mais
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Really pleased with furniture, it really is good quality, good communication from Furniture .co.uk. The only fault was one of the delivery drivers, the tall man was so pleasant and extremely helpful,... Ver mais
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Detalhes da empresa
Escrito pela empresa
From antique furniture restoration in the 1970s to the launch of our pioneering online furniture store in the 2000s, our story spans over six decades. But our aim has always been the same – to provide the best quality-for-money furniture in the UK. That’s what we’re passionate about and, most importantly, it’s something we’ve achieved. Today, we’re renowned across the UK for furniture that combines thoughtful design, expert craftsmanship and a personal touch – throughout the home. From bedrooms, living rooms and hallways to kitchens, dining rooms and bathrooms, you can choose furniture to fit your personality and lifestyle.
Informações de contato
20 High Street, HR9 5BZ, Ross-on-Wye, Reino Unido
- 01989 763343
- info@furniture.co.uk
- furniture.co.uk
4,7
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
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I was over the moon with my plant table…
I was over the moon with my plant table , pure quality , I would buy from this company again for definite
18 de maio de 2026
Resposta da furniture.co.uk
Thank you for your fantastic review! We're thrilled to hear that you were over the moon with your plant table and that you're pleased with its quality. Knowing that you'd happily buy from us again means a great deal to us.
We truly appreciate your support and hope you enjoy your new piece for years to come.
Kind regards,
The Furniture.co.uk Team
Resposta da furniture.co.uk
Thank you for your wonderful feedback! We're delighted to hear that you were happy with our communication and service. Providing a smooth and positive experience for our customers is always our goal.
We truly appreciate your support and look forward to helping you again in the future.
Kind regards,
The Furniture.co.uk Team
Quality
Great service, they delivered promptly, and good quality furniture, and very pleased with purchase. Highly recommend.
16 de maio de 2026
Resposta da furniture.co.uk
Thank you for your kind review! We're delighted to hear that you were pleased with the prompt delivery, the quality of your furniture, and your overall purchase experience. Your recommendation means a lot to us.
We hope you enjoy your new furniture for many years to come, and we look forward to serving you again in the future.
Kind regards,
The Furniture.co.uk Team
Resposta da furniture.co.uk
Thank you for your review. We're delighted to hear that your delivery arrived on time and without any issues. We appreciate your feedback and hope you enjoy your purchase.
Kind regards,
The Furniture.co.uk Team
Sadly the Brooklyn chest of drawers…
Sadly the Brooklyn chest of drawers was too small for our needs. I called ahead before order and subsequent delivery to establish if the drawers would be deep but the team were unhelpfully unclear and directed me to the specs which on the surface seem roomy. Given this is an online company the customer service team should be able to assist with customers on the appearance and size of chests/furniture. Once ordered and delivered it was clear this chest would only be appropriate for small items of a baby’s clothes. Disappointed but the return and subsequent refund was quick.
13 de abril de 2026
Resposta da furniture.co.uk
Thank you for your feedback. We're sorry to hear that the Brooklyn chest of drawers did not meet your expectations. We understand how disappointing it can be when a product isn't suitable for your needs, especially after seeking advice before placing your order.
We appreciate you highlighting your experience regarding the drawer dimensions and the product specifications. Customer feedback like yours is invaluable in helping us improve the information and guidance we provide to future customers.
If there is anything further we can assist you with, please don't hesitate to get in touch with our team.
Kind regards,
The Furniture.co.uk Team
Delivery was on time and packaging was…
Delivery was on time and packaging was excellent to protect the product. The wardrobe is excellent quality
10 de maio de 2026
Resposta da furniture.co.uk
Thank you for your wonderful feedback. We're delighted to hear that your delivery arrived on time and that the packaging provided excellent protection for your product. It's especially pleasing to know that you're happy with the quality of your wardrobe.
We truly appreciate your support and hope you enjoy your new furniture for many years to come.
Kind regards,
The Furniture.co.uk Team
Very happy
Always wary buying online but the furniture was as described and good quality. There was a slight issue with part of my order but customer service was brilliant and speedily rectified, you can’t ask for better than that.
12 de abril de 2026
Resposta da furniture.co.uk
Thank you for taking the time to share your experience. We understand that buying furniture online can sometimes feel uncertain, so we're delighted to hear that your furniture met your expectations and was as described.
While we're sorry there was a slight issue with part of your order, we're pleased that our customer service team was able to resolve it quickly and efficiently. Your kind words mean a great deal to us, and we're grateful for your understanding and support.
We hope you enjoy your furniture for many years to come.
Kind regards,
The Furniture.co.uk Team
Professional & reliable company
This a genuinely professional and reliable company, which is a rarity these days. They responded to my e-mails promptly and they helped me while I was choosing the right wardrobe for my bedroom. On top of this they offer an excellent and fast delivery & assembly service to the room of your choice, and recycle all the packaging. All for a very good price. Our communal staircase is narrow, so is the entry hall, and I was worried about the delivery, but all went well. Some companies just sell you a wardrobe, this company helps you from the start till the end. Highly recommended!!!
29 de maio de 2026
Avaliação não solicitada
Resposta da furniture.co.uk
Thank you so much for your wonderful review and recommendation. We are delighted to hear that you found our service professional, reliable, and supportive throughout your journey with us.
It's great to know that our team was able to assist you in choosing the right wardrobe and that our delivery and assembly service met your expectations. We're especially pleased that the delivery went smoothly despite the challenges posed by the narrow staircase and entrance hall.
Providing excellent customer support from the moment you start browsing through to the final installation is something we take great pride in, so your kind words mean a great deal to us. We're also glad that our packaging recycling service added to your positive experience.
Thank you for choosing us. We hope you enjoy your new wardrobe for many years to come.
Kind regards,
The Furniture.co.uk Team
Excellent service and professional pick…
Excellent service and professional pick up.
10 de abril de 2026
Resposta da furniture.co.uk
Thank you for your kind feedback. We are delighted to hear that you were happy with the service and found the collection process professional.
Your comments are greatly appreciated and will be shared with the team.
Kind regards,
The Furniture.co.uk Team
Resposta da furniture.co.uk
Thank you so much for your lovely feedback. We are delighted to hear that your item was delivered with care and that you are happy with how beautiful it looks.
We truly appreciate your support and hope you enjoy your furniture for many years to come.
Kind regards,
The Furniture.co.uk Team
Resposta da furniture.co.uk
Thank you for your lovely feedback. We’re delighted to hear you were happy with both the service and the product.
We truly appreciate your support and hope to welcome you back again soon.
Kind regards,
Furniture.co.uk
DELIVERED ON TIME,GREAT QUALITY
DELIVERED ON TIME,GREAT QUALITY, LOVE MY STONE GREY CHAIRS,THEY GO GREAT WITH MY NEW KITCHEN
2 de maio de 2026
Resposta da furniture.co.uk
Thank you for your wonderful feedback. We’re so pleased to hear your order was delivered on time and that you’re happy with the quality.
Your stone grey chairs sound like the perfect addition to your new kitchen, we’re delighted you love them!
Kind regards,
Furniture.co.uk
Fantastic products and very good service
1 de maio de 2026
Resposta da furniture.co.uk
Thank you for your kind feedback. We’re delighted to hear you’re happy with both our products and the service you received.
We truly appreciate your support and hope to serve you again in the future.
Kind regards,
Furniture.co.uk
Reasonably priced for the qualoty of…
Reasonably priced for the qualoty of furniture, only down side was how long it took to communicate an expected delivery date/time
1 de maio de 2026
Resposta da furniture.co.uk
Thank you for your feedback. We’re really pleased to hear you found our furniture reasonably priced and were happy with the quality.
We do apologise for the delay in communicating your expected delivery date and time, and we appreciate your patience and understanding. Your comments are valuable to us and will help us improve our service moving forward.
Kind regards,
Furniture.co.uk
Outstanding quality
Outstanding quality, Outstanding delivery, will be looking to purchase more going forwards
30 de abril de 2026
Resposta da furniture.co.uk
Thank you for your fantastic feedback! We’re delighted to hear you were impressed with both the quality of your furniture and the delivery service. It’s wonderful to know you’ll be returning to shop with us again in the future, we truly appreciate your support.
Kind regards,
The Furniture.co.uk Team
Poor customer service
Actually I posted my review onto the wrong company!
I was not happy at all with this company:
I ordered three sets of drawers from this company and although the quality itself is fine, the colour was nothing like what was advertised on the website. The product was described and shown as champagne, but in reality all three pieces arrived with very noticeable olive green undertones that do not match my existing bedroom furniture at all.
Even the delivery men commented that the furniture often arrives in different colour tones, which suggests this is a known issue rather than simply a screen or lighting difference.
I decided to keep the furniture because returning three assembled sets would have been extremely inconvenient, but I now have the additional expense of having them professionally repainted so they actually match my room.
I contacted customer services asking for a reasonable contribution towards the repainting costs, but despite acknowledging my disappointment, they refused any goodwill gesture or reimbursement. Their response focused on colours appearing differently due to screens and lighting, which does not reflect the extent of the difference between what was advertised and what arrived.
Disappointing customer service experience and very frustrating considering the amount spent.
28 de abril de 2026
Resposta da furniture.co.uk
Thank you for your lovely feedback! We’re thrilled to hear you’re happy with both our products and service. Your support means a lot to us, and we hope you continue to enjoy your furniture.
Kind regards,
The Furniture.co.uk Team
Resposta da furniture.co.uk
Thank you for your great feedback! We’re so pleased to hear you’re happy with both your product and the delivery service. We really appreciate your support and hope you enjoy your new furniture.
Kind regards,
The Furniture.co.uk Team
Absolutely first class Company
Absolutely first class Company. From order to brilliant speedy delivery everything just perfect and with no effort. Packaging was excellent too. Thank you. Would very, very highly recommend purchasing from this Company. 🌟🌟🌟🌟🌟🌟🌟🌟🌟
26 de abril de 2026
Resposta da furniture.co.uk
Thank you so much for your fantastic review! We’re absolutely delighted to hear that everything from ordering to delivery was smooth and effortless for you. It’s also great to know the packaging met your expectations too. Your very high recommendation truly means a lot to us, and we really appreciate your support.
Kind regards,
The Furniture.co.uk Team
Good quality furniture
Good quality furniture. The dining table and chairs we purchased look really good and seem to be well made - we enjoy using them. The area where improvements could be made with this website is with the delivery - we had minimal information given about when to expect our items and then the deliveries were made on 2 separate days for some strange reason.
28 de março de 2026
Resposta da furniture.co.uk
Thank you for taking the time to share your feedback. We’re delighted to hear you’re pleased with the quality of your dining table and chairs and that you’re enjoying using them.
We also appreciate your comments regarding the delivery experience. We understand how important clear communication and convenient delivery arrangements are, and we’re sorry for any frustration caused by the limited updates and split deliveries. Your feedback is valuable and will be shared with our team as we continue working to improve our service.
Kind regards,
The Furniture.co.uk Team
Perfect
I highly recommend this company. Everything was perfect from start to finish. Fantastic customer service, very polite and respectful delivery drivers. Very good quality furniture at reasonable prices.
14 de maio de 2026
Avaliação não solicitada
Resposta da furniture.co.uk
Thank you so much for your amazing review and recommendation! We’re thrilled to hear everything was perfect from start to finish and that you were pleased with our customer service, delivery team, and the quality of your furniture. Your kind words mean a great deal to us, and we truly appreciate your support.
Kind regards,
The Furniture.co.uk Team
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