Really pleased with my Gainsborough triple wardrobe. It arrived quickly, within the delivery window given, and was assembled for me as part of the premium delivery service. The wardrobe itself is beau... Ver mais
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Highly recommended. Very good range of products. Excellent service. Friendly staff. Everything straight forward and 'upfront' when dealing with this company - unlike many of the larger chain companies... Ver mais
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Whilst I didn’t keep my piece of furniture, I have to give this company 5/5. The service was fantastic from placing my order, the delivery drivers, my returns request and collection. I will definitely... Ver mais
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Really pleased with furniture, it really is good quality, good communication from Furniture .co.uk. The only fault was one of the delivery drivers, the tall man was so pleasant and extremely helpful,... Ver mais
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Detalhes da empresa
Escrito pela empresa
From antique furniture restoration in the 1970s to the launch of our pioneering online furniture store in the 2000s, our story spans over six decades. But our aim has always been the same – to provide the best quality-for-money furniture in the UK. That’s what we’re passionate about and, most importantly, it’s something we’ve achieved. Today, we’re renowned across the UK for furniture that combines thoughtful design, expert craftsmanship and a personal touch – throughout the home. From bedrooms, living rooms and hallways to kitchens, dining rooms and bathrooms, you can choose furniture to fit your personality and lifestyle.
Informações de contato
20 High Street, HR9 5BZ, Ross-on-Wye, Reino Unido
- 01989 763343
- info@furniture.co.uk
- furniture.co.uk
4,7
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Extremely efficient service from both…
Extremely efficient service from both customer services and the delivery teams. Very impressive.
21 de abril de 2026
Resposta da furniture.co.uk
Thank you for your wonderful feedback! We’re delighted to hear you were impressed with both our customer service and delivery teams. Providing an efficient and seamless experience is something we always strive for, so it’s great to know we delivered on that for you.
Kind regards,
The Furniture.co.uk Team
Brilliant delivery and on time
The delivery and on time. Lads delivering we very good even took in into the bedroom for me.
21 de abril de 2026
Resposta da furniture.co.uk
Thank you for your lovely feedback! We’re so pleased to hear your delivery arrived on time and that our delivery team provided such great service. We’ll be sure to pass your kind comments, they’ll really appreciate it. We hope you enjoy your new furniture!
Kind regards,
The Furniture.co.uk Team
Quality of furniture and speed of delivery excellent
Lovely quality piece of furniture and very fast delivery.
Would heartedly recommend this company.
20 de abril de 2026
Resposta da furniture.co.uk
Thank you so much for your kind words! We’re delighted to hear you’re pleased with the quality of your furniture and our fast delivery service. Your recommendation really means a lot to us, and we truly appreciate you taking the time to share your experience.
Kind regards,
The Furniture.co.uk Team
Ordered wardrobe on 4th March
Ordered wardrobe on 4th March. Arrived 1st May 26 with assembly assured. Two attempts at assembly but each time they couldn,t do. Both times they did,nt have any tools. Waiting for a third attempt on Monday 11th May. Very upset Been without a wardrobe for over two months now. See what happens Monday
4 de março de 2026
Avaliação não solicitada
Resposta da furniture.co.uk
Good Afternoon Susan,
Thank you for taking the time to leave us a review.
We sincerely apologise for the delay to your order, which was unfortunately due to our Juliette Triple Wardrobes in White being temporarily out of stock. Whilst we did offer the option to cancel and receive a full refund, we truly appreciate your patience in choosing to wait for the item to return to stock despite the extended 8-week lead time.
We are pleased to hear that the assembly has now been successfully completed and that your wardrobe is in place and ready to be enjoyed.
Once again, please accept our apologies for the inconvenience caused by the delay. If there is anything further we can assist you with, please do not hesitate to get in touch.
Warm regards,
Angharad
Super!
Great communication from the company, really friendly and helpful. We ordered a bed and mirror to match and they’re beautiful! Both items seem of really good quality and work perfectly in my daughter’s room - she’s delighted!
14 de abril de 2026
Resposta da furniture.co.uk
Thank you for your lovely review! We’re delighted to hear that you were happy with the communication and service from our team.
It’s wonderful to know that the bed and matching mirror look beautiful in your daughter’s room and that she’s delighted with them. We’re so pleased you’re happy with the quality of both items.
Thank you again for your support, and we hope to see you again in the future.
Kind regards,
The Furniture.co.uk Team
Quality Always Sells
A very easy-to-use site, great selection and found exactly what I was looking for at a good price in the sale. Good communication throughout transaction and delivered at exactly time and day given.
12 de abril de 2026
Resposta da furniture.co.uk
Thank you for your wonderful review! We’re so pleased to hear that you found our website easy to use and were able to find exactly what you were looking for at a great price.
It’s also fantastic to know that you were happy with the communication and delivery service throughout your order experience. We really appreciate your support and hope you enjoy your furniture for many years to come.
Kind regards,
The Furniture.co.uk Team
Good design but delivery and assembly tricky
I very much like the dresser I bought although there is a blemish on the interior of it.
Delivery men wouldn’t bring it beyond the front door.
I was very lucky in having a neighbour who helped move it to the back of my flat. Very disconcerted by the HUGE amount of packaging wrapping the dresser which was a nightmare to dispose of…. Acres and acres of cardboard and polystyrene.
On balance I’m pleased with the look and function of it, but it would be good if the company or delivery firm could arrange for better assistance with positioning such a large piece of very expensive furniture and also taking away all the packaging.
7 de abril de 2026
Resposta da furniture.co.uk
hank you for taking the time to share your feedback. We’re pleased to hear that you’re happy with the look and functionality of your dresser overall.
However, we’re sorry to hear about the blemish on the interior and the difficulties you experienced with the delivery and packaging disposal. We understand how frustrating this must have been, especially with such a large piece of furniture. Your comments regarding assistance with positioning items and the removal of packaging are greatly appreciated and will be passed on to both our team and delivery partners for review.
We truly value your feedback as it helps us improve both our products and service for future customers.
Kind regards,
The Furniture.co.uk Team
Absolutely gorgeous furniture
Absolutely gorgeous furniture, really well made. Really solid. New dressing table looks so beautiful. Will be back!
9 de abril de 2026
Resposta da furniture.co.uk
Thank you so much for your lovely review! We’re delighted to hear that you’re pleased with the quality and craftsmanship of your furniture, and that your new dressing table looks beautiful in your home.
We really appreciate your support and look forward to welcoming you back again in the future.
Kind regards,
The Furniture.co.uk Team
French 6 draw dresser
Excellent quality and service. Small issue with the product phoned customer services and sorted out straight away item posted to rectify the issue would recomend this company.
5 de abril de 2026
Resposta da furniture.co.uk
Thank you for your wonderful feedback! We’re delighted to hear you’re pleased with the quality and service, and that our customer service team was able to resolve the issue quickly for you. Your recommendation means a lot to us.
Kind regards,
The Furniture.co.uk Team
Great item
Great item
Fast delivery and great slot times !
Would buy from them again .
6 de abril de 2026
Resposta da furniture.co.uk
Would buy from them again .
Thank you for your great feedback! We’re delighted to hear you’re happy with your item and that the delivery and time slot suited you well. We really appreciate your support and look forward to serving you again in the future.
Kind regards,
The Furniture.co.uk Team
Fully Assembled and Looks Premium
I’m really happy with this purchase. The furniture arrived fully assembled, which made things so much easier. For the price, the quality and overall look exceeded my expectations. Definitely a great value for money.
3 de abril de 2026
Resposta da furniture.co.uk
Thank you for your lovely feedback! We’re delighted to hear that you’re so happy with your purchase and that the fully assembled delivery made things easier for you. It’s great to know the quality and look exceeded your expectations, that’s exactly what we aim for.
Kind regards,
The Furniture.co.uk Team
Delivery was really quick and all the…
Delivery was really quick and all the packaging removed and display cabinet assembled. When the top part of the display unit was found to be missing some paint, the item was replaced by the following week without any fuss or problem. Highly recommend this retailer.
31 de março de 2026
Resposta da furniture.co.uk
Thank you so much for your wonderful feedback! We're delighted to hear that you were pleased with the quick delivery, assembly service, and packaging removal.
It’s especially great to know that our team was able to resolve the issue with the display cabinet promptly and without hassle, that’s exactly the level of service we strive to provide.
We truly appreciate your recommendation and your support. Enjoy your new furniture!
Kind regards,
Furniture.co.uk
This is a top notch company
This is a top notch company. Such good customer service. Messages answered immediately uk friendly people. Ordered 5 heavy bits. Such quality and style. Nothing flimsy here.
Unfortunately had to return as didn't fit into space. My error. They collected with Such efficiency and politeness. Considering my fault.
Cannot recommended highly enough. Thankyou
4 de abril de 2026
Avaliação não solicitada
Resposta da furniture.co.uk
Thank you so much for your fantastic feedback! We're delighted to hear that you had such a positive experience with our customer service team and that you were pleased with the quality and style of the furniture.
We completely understand that sometimes things don’t fit as planned, and we're glad our team could make the return process smooth, efficient, and hassle-free for you.
Your kind words and recommendation mean a great deal to us, thank you again for your support!
Kind regards,
Furniture.co.uk
Great product and great customer…
Great product and great customer service. Have used this company several times now and have always been really pleased with the furniture
3 de março de 2026
Resposta da furniture.co.uk
Thank you for your continued support and for taking the time to share your experience! We're delighted to hear that you’ve been consistently pleased with both our furniture and customer service.
It means a lot to us that you’ve chosen to shop with us multiple times, we truly appreciate your loyalty.
Kind regards,
Furniture.co.uk
Great service ,delivery guys great,only…
Great service ,delivery guys great,only problem we’re having at this moment in time is that we are trying to order another Florence Kitchen Sideboard and you won’t except payment,please help thank you
31 de março de 2026
Resposta da furniture.co.uk
Thank you for your kind feedback! We're really pleased to hear you were happy with the service and delivery team.
We’re sorry to hear you’re having trouble placing another order for the Florence Kitchen Sideboar, this certainly isn’t the experience we want for our customers. Please could you get in touch with our customer service team so we can look into the issue and help you complete your purchase as quickly as possible?
Thank you for your patience, and we’ll be happy to assist you.
Kind regards,
Furniture.co.uk
Solid and Sturdy
Display cabinet dresser and matching kitchen sideboard cabinet, were solid and sturdy.
Chose as both were fully assembled, apart from attaching the top and bottom part of dresser. Unfortunately, the holes didn't line up so needed to re-drill holes.
So not quite 5 stars.
Beautiful sage green colour.
Overall, very pleased.
7 de abril de 2026
Resposta da furniture.co.uk
Thank you for taking the time to share your feedback! We're delighted to hear that you’re pleased with the solid build, design, and beautiful sage green finish of your display cabinet dresser and matching sideboard.
We’re sorry to hear about the issue with the alignment during assembly—that’s certainly not ideal, and we appreciate you bringing it to our attention. Your comments help us improve both our products and customer experience.
Overall, we’re really glad you’re happy with your furniture and thank you again for your support.
Kind regards,
Furniture.co.uk
Resposta da furniture.co.uk
Thank you for your lovely feedback! We're so pleased to hear your item arrived on time, was well packaged, and that you’re happy with the assembly and overall quality.
We really appreciate your support and hope you enjoy your new furniture.
Kind regards,
Furniture.co.uk
Excellent customer service and products
Excellent customer service and delivery. The dressing table is excellent quality, will buy from here in the future.
30 de março de 2026
Resposta da furniture.co.uk
Thank you for your kind feedback! We’re really pleased to hear that you’re happy with the quality of your dressing table, as well as our customer service and delivery team.
It’s great to know you’d consider shopping with us again, we truly appreciate your support.
Kind regards,
Furniture.co.uk
Great quality furniture!
Great quality furniture and very responsive customer service team. Sent a couple of emails for a few small things and always answered very promptly to sort queries. Would definitely order from this company again.
28 de março de 2026
Resposta da furniture.co.uk
Thank you for your kind feedback! We’re delighted to hear that you’re pleased with the quality of your furniture and that our customer service team was able to respond quickly and help with your queries.
It means a lot to us that you’d consider ordering from us again, and we truly appreciate your support.
Kind regards,
Furniture.co.uk
Excellent quality shelves that good I…
Excellent quality shelves that good I ordered another one . Good value for money and very well packaged and easy to build
27 de fevereiro de 2026
Resposta da furniture.co.uk
Thank you for your lovely feedback! We’re really pleased to hear you’re happy with the quality, value, and ease of assembly of your shelves.
It’s great to know you liked them so much you ordered another one, that really means a lot to us. We also appreciate your comments on the packaging and delivery experience.
Thanks again for your support.
Kind regards,
Furniture.co.uk
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