Fusestays Avaliações 

48
O TrustScore é 4.5 de um total de 5

4,3

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

After dealing with private landlords in the past, Fuse in Budapest was a completely different experience. No chasing deposits, no surprise bills, everything's covered in one monthly rent. The tenant d... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Nous avons loué une chambre dans un appartement en colocation à Riga pour une durée de six mois. C’était une première expérience pour nous et, au départ, il n’est pas toujours simple de bien c... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Update: their Operations team reached out to me and offered refund. They were apologetic about their representative and resolved it peacefully for me. My case: I asked multiple times if they have... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I wanted my own space without dealing with the hassle of finding an apartment solo in Riga, and Fuse's private apartment option was exactly that. Still fully furnished and all-inclusive, but I get my... Ver mais

A empresa respondeu

Detalhes da empresa

Escrito pela empresa

At Fuse, we redefine what it means to feel at home. Our spaces are thoughtfully designed, fully furnished, and ready for you to move in—no stress, no hassle. With seamless technology, prime city locations, and a vibrant community, Fuse offers more than just a place to live—it’s a lifestyle designed around you.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

48 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(48)

38 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

After dealing with private landlords in…

After dealing with private landlords in the past, Fuse in Budapest was a completely different experience. No chasing deposits, no surprise bills, everything's covered in one monthly rent. The tenant dashboard also meant I never had to call anyone just to report a small issue.

11 de agosto de 2026
Avaliação não solicitada
logotipo da Fusestays

Resposta da Fusestays

So glad we could be the opposite of that experience for you. No chasing, no surprises, and being able to sort small stuff through the dashboard instead of picking up the phone, that's exactly the point. Thanks for giving Fuse a chance after the private landlord run-around!

Avaliado com 4 de um total de 5 estrelas

écoute et réactivité

Nous avons loué une chambre dans un appartement en colocation à Riga pour une durée de six mois. C’était une première expérience pour nous et, au départ, il n’est pas toujours simple de bien comprendre les différents paiements à effectuer entre la caution, les loyers, etc., d’autant plus avec la barrière de la langue. Cependant, chaque fois que nous avons contacté l’agence, nous avons reçu une réponse rapide.

Malheureusement, à notre arrivée, nous avons eu la mauvaise surprise de découvrir un appartement très sale, où, de toute évidence, les colocataires n’étaient pas particulièrement adeptes du ménage. Nous avons immédiatement alerté l’agence, qui a été à notre écoute. Nous avons pu demander à changer de logement, et notre demande a été acceptée, ce qui nous a beaucoup soulagés.

Par ailleurs, l’agence a également fait intervenir un agent d’entretien dans le premier appartement, ce qui a permis d’améliorer nettement la propreté et de rendre la colocation plus acceptable pour les occupants.

Nous souhaitons remercier tout particulièrement John, qui a été très réactif dans ses réponses à nos e-mails, malgré la période estivale. L’expérience avait plutôt mal commencé, mais la solution apportée par l’agence a été parfaitement adaptée à la situation.

Merci à Fuse pour son écoute, sa réactivité et la qualité de son accompagnement.

10 de agosto de 2026
Avaliação não solicitada
logotipo da Fusestays

Resposta da Fusestays

Thank you for this, and we're sorry the apartment wasn't in the state it should have been when you arrived, that's on us. Really glad the team could move quickly once you flagged it, both by finding you a new place and sending someone to clean up the original apartment for the other tenants. We'll make sure John hears your thanks directly, especially given it was over the summer period. Glad it turned into a good experience in the end.

Avaliado com 5 de um total de 5 estrelas

I wanted my own space without dealing…

I wanted my own space without dealing with the hassle of finding an apartment solo in Riga, and Fuse's private apartment option was exactly that. Still fully furnished and all-inclusive, but I get my privacy while still being close to the community if I want it.

10 de agosto de 2026
Avaliação não solicitada
logotipo da Fusestays

Resposta da Fusestays

We love hearing this, thank you Thomas! Best of both worlds really, your own space without the solo apartment hunt, but the community's right there whenever you're up for it. So glad Riga's treating you well!

Avaliado com 5 de um total de 5 estrelas

Очень оперативное и четкое…

Очень оперативное и четкое бронирование, общение сотрудников, в особенности Abi. После заезда Я обязательно оставлю ещё отзывы

18 de agosto de 2026
Avaliação não solicitada
logotipo da Fusestays

Resposta da Fusestays

Thanks for this, and we'll make sure Abi hears it directly! Glad booking and communication felt quick and clear from the start. Looking forward to hearing how the rest goes once you've moved in.

Avaliado com 5 de um total de 5 estrelas

Been with Fuse in Budapest for 2 months…

Been with Fuse in Budapest for 2 months now and it's been smooth the whole way. What I didn't expect was the rewards system, going to events and staying long-term actually knocked money off my rent. Small thing but it adds up, and it's a nice reason to actually show up to things.

7 de agosto de 2026
Avaliação não solicitada
logotipo da Fusestays

Resposta da Fusestays

We love that the rewards system caught you off guard, that's honestly the best kind of surprise. Two months in and still smooth is a great sign. See you at the next event!

Avaliado com 5 de um total de 5 estrelas

Easy Accessible International Student homestays

This is my first time interaction with this company and being an international person I was really impressed the kind of support I got from Bianca, the staff of this company. She was very prompt and to the point without wasting much of our time. She responded to all our queries in no time. I found her knowledgeable and prompt in sharing about what the company is offering us. My best wishes to the company, Keep growing👍🌼🌼

10 de agosto de 2026
Avaliação não solicitada
logotipo da Fusestays

Resposta da Fusestays

Thank you for the kind words. Bianca and the team work hard to make sure international students get clear, fast answers when settling into student housing with Fuse, so this means a lot. We'll pass along your thanks to her, and wish you a great start!

Avaliado com 2 de um total de 5 estrelas

Experience with Fuseteam

The room was not like in the pictures, the color of the wall was not the same, the decoration on the pictures where not there.
When I arrived I did not had a check in with someone from the agency.
It was practically impossible to contact the team accept from one of them, that we want to thanks because he always try to get us what we wanted.
Most of the time when we had an issue nobody was answering our emails and we did send a lot of email with my flatmates. At the time of the check out, the refuse to give me back my full deposit and did not even answer my email about it.
Same for the rent, they were sending us email with the amount we had to paid but charged me with more (they why my deposit was not complete) even though I prove to them that the Hungary civil code was saying otherwise.
The kitchen was so dirty when we arrived nobody went to do the cleaning, same for my room (t-shirt under the bed, nails cut).
In addition, I didn't even have hangers in my closet.
The experience would have been much better if the team was responsive. Even between them the information was not transmitted.
We felt like they were not really trying to give us some confort but just take money from us.
In addition, one day someone from the agency passed by without even telling us, we consider that a message is the least of things since we lived in this apartment.

The apartment was supposed to be for 5 people but I think 4 it’s enough, to be honest, there would have been no room for 5 people.

The essentials in the kitchen didn't work like the knife, but they bought some.
We had a big fridge which is great because a lot of shared flat for 4 people only have a small one.
The shower was okay once we cleaned it.

1 de setembro de 2025
Avaliação não solicitada
logotipo da Fusestays

Resposta da Fusestays

Thank you for the detailed feedback. The lack of an in-person check-in, the state of the kitchen and your room on arrival, including items left behind by a previous tenant, and not having hangers ready should not have happened, and we're sorry for that. We're also sorry communication was inconsistent when you and your flatmates reached out; that's not the standard we hold ourselves to, though we're glad one of our team members was able to help you get what you needed throughout. On the deposit, the deduction reflects one month that was paid short, which we understand followed an email from us with an incorrect amount, so we can see why that was confusing and frustrating. We're taking the handover and communication gaps here seriously and if there's anything still unresolved, please let us know.

Avaliado com 5 de um total de 5 estrelas

Fuse has been very helpful answering…

Fuse has been very helpful answering all my questions quickly and in an efficient way.

5 de agosto de 2026
Avaliação não solicitada
logotipo da Fusestays

Resposta da Fusestays

Thank you for the review! Quick, clear answers are what we aim for, glad that's been your experience. Appreciate you taking the time to share it.

Avaliado com 5 de um total de 5 estrelas

I'm glad that I chose you

In my opinion, you are very helpful, assistant, and professional, and I am very glad I chose you among many housing companies. I hope I will have a great time with you.

4 de agosto de 2026
Avaliação não solicitada
logotipo da Fusestays

Resposta da Fusestays

Thank you so much for the kind words! Really glad you chose Fuse among all the options out there. Wishing you a great stay, and welcome to the community! Also, don't forget to join our WhatsApp community to stay in the loop with events and connect with your housemates.

Avaliado com 5 de um total de 5 estrelas

10 months, zero landlord drama

Stayed with Fuse for 10 months while doing my master's. Super easy compared to dealing with private landlords, no deposit drama, no surprise bills since everything's all-inclusive. Flatmates were a mixed international group which was great for my English tbh. Location was a 15 min tram ride to campus. Only wish I'd found them a semester earlier.

20 de julho de 2026
Avaliação não solicitada
logotipo da Fusestays

Resposta da Fusestays

Thank you for this, 10 months is a great endorsement! No deposit drama and no surprise bills is exactly the point of keeping things all-inclusive and straightforward, so glad that came through. Great to hear the international flatmates and the commute worked well for you too. Wishing we'd had you a semester earlier as well, come back anytime!

Avaliado com 5 de um total de 5 estrelas

I compared a lot of student housing…

I compared a lot of student housing options in Riga before choosing Fuse and I'm glad I did. The room was furnished and actually matched the photos, which was not my experience elsewhere. What sold me was the coliving setup: private room, shared kitchen and common spaces, and events that made meeting people easy as an international student. The 12-month contract gave me a better rate than shorter stays. One small thing: I had a heating issue in November, but support sorted it out within two days. That responsiveness is why I'm writing this.

30 de junho de 2026
Avaliação não solicitada
logotipo da Fusestays

Resposta da Fusestays

Thank you for the detailed review, and for comparing us against other options in Riga, that means a lot. Glad the room matched the photos, and that the coliving setup (private room, shared spaces, events) delivered on making it easy to meet people as an international student. Also good to know two days felt fast for the heating fix, we aim for exactly that. Thanks for choosing Fuse for the full year!

Avaliado com 5 de um total de 5 estrelas

My Stay with Fuse Stays

I am living here for the purpose of my studies and so I have also found one Apartment with Fuse which I have not confirmed to them yet.
It is a good stay and I am travelling a lot.

31 de julho de 2026
Avaliação não solicitada
logotipo da Fusestays

Resposta da Fusestays

Thank you for sharing this! Glad the stay has been good so far while you've been traveling. If you need any help finalizing the apartment, our team is happy to answer questions, just reach out whenever you're ready.

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service. Quick assistance. Locations are very accessible.

28 de julho de 2026
Avaliação não solicitada
logotipo da Fusestays

Resposta da Fusestays

Thank you for the review! Glad the support was quick and that our locations are working well for you. Appreciate you taking the time to share this.

Avaliado com 5 de um total de 5 estrelas

Great experience with Fusestays

Great experience with Fusestays. The booking process was easy, and the customer support team was very helpful and quick to respond. They resolved my issue promptly and provided the required documents on time. I am very satisfied with their service. Highly recommended!

20 de julho de 2026
Avaliação não solicitada
logotipo da Fusestays

Resposta da Fusestays

Thank you for the great review! We're glad the booking process was smooth and that our support team could sort things out quickly for you. Making the whole experience easy and stress-free is exactly what we aim for. Enjoy your time at Fuse, and welcome to the community.

Avaliado com 5 de um total de 5 estrelas

Booked from abroad and it just worked

I moved to Budapest for my Erasmus semester and was honestly dreading the housing search. Booked with Fuse before I even landed and the whole booking process took maybe 20 minutes online. The all inclusive rent was the biggest win for me: wifi, utilities, everything in one payment, no Hungarian utility contracts to figure out. My flatshare had 4 other international students and we still travel together. The 5 month contract matched my semester exactly so I wasn't stuck paying for months I wasn't there. Would 100% book again if I come back.

14 de junho de 2026
Avaliação não solicitada
logotipo da Fusestays

Resposta da Fusestays

Thank you so much for sharing this! Booking a home in a new country before you've even landed can feel daunting, so we're really glad the process was quick and stress-free for you. No Hungarian utility contracts to chase is exactly the point of all-inclusive rent, and matching your contract to your semester is what flexible living should look like. It's great to hear your flatshare turned into real friendships and travel plans too, that's the community side of Fuse in action. Welcome back anytime!

Avaliado com 5 de um total de 5 estrelas

The booking process was smooth

The booking process was smooth, the team was very responsive, and the property matched the photos perfectly. Highly recommend for students and young professionals looking for reliable accommodation.

15 de julho de 2026
Avaliação não solicitada
logotipo da Fusestays

Resposta da Fusestays

Thank you for the kind words! We're glad the booking was smooth and that the property matched what you saw online, accurate listings matter a lot to us. Really appreciate you recommending Fuse to other students and young professionals. Welcome to the community!

Avaliado com 5 de um total de 5 estrelas

İ really respect the team

İ really respect the team, because they are very helpful and friendly.Whenever i have a problem and text them, they reply within 2 minutes, it is very important for me.I have nor moved in yet, but i can’t wait to move in a enjoy it!!!

1 de julho de 2026
Avaliação não solicitada
logotipo da Fusestays

Resposta da Fusestays

Thank you for the kind words! Fast, reliable support is something we take seriously, so it's great to hear the team's been quick to help even before move-in. We can't wait to welcome you to your new home, enjoy the move-in and the community that comes with it.

Avaliado com 3 de um total de 5 estrelas

(resolved) Experience with Fuse's WhatsApp representative

Update: their Operations team reached out to me and offered refund. They were apologetic about their representative and resolved it peacefully for me.

My case: I asked multiple times if they have cold air conditioning there in an apartment in Budapest before paying the 295 euros membership fee and their WhatsApp person claimed yes. After paying the fee, I got to read the contract and found out it was just heater. When I asked why they did not tell me it was heater, their WhatsApp person still said it was cold air conditioning. Only after I showed them the message from another colleague of theirs, that this person backed down and checked for me and yes it was just heater. I asked for either partial refund or providing electric fan and also got turned down.

20 de junho de 2026
Avaliação não solicitada
logotipo da Fusestays

Resposta da Fusestays

Thank you for updating your review, and apologies again for the inaccurate information you were given about the air conditioning. That shouldn't have happened, especially after you asked directly and more than once. We're glad our Operations team could resolve it with a refund, and we're using this as direct feedback to make sure our WhatsApp team gives accurate answers before anyone pays. If anything else comes up, please reach out to us directly.

Avaliado com 4 de um total de 5 estrelas

Benita gives review 😝😝

It was fun, the idea of making drinks was fun and made new friends!! But maybe next time the host can plan games where everyone is involved or like board games or a whole group game like Mafia or the imposter!! Other than that everything was amazing and a nice experience!!!

21 de maio de 2026
Avaliação não solicitada
logotipo da Fusestays

Resposta da Fusestays

Thanks Benita, this made us smile! Really glad you had fun and made new friends at the bartending course. Great shout on the group games, we'll pass that on so the next event gets everyone involved from the start. Looking forward to seeing you at the next one!

Avaliado com 4 de um total de 5 estrelas

the leak at the bathroom

the leak at the bathroom. And when i decided to go home for 2 months,the team, told me that i have to pay,for the utilities, that i actually didn’t use,i think its unfair

20 de maio de 2026
Avaliação não solicitada
logotipo da Fusestays

Resposta da Fusestays

Thank you for the feedback, and sorry about the bathroom leak. That kind of repair (removing and reinstalling the whole setup) takes longer than a quick fix, and we know that's frustrating to live through. On the utilities, our rent is structured as an all-inclusive fixed monthly cost rather than metered by usage, so it stays the same whether you're there for the full month or away for part of it, the same way rent itself isn't prorated for time away. We understand that's not what you expected, and we're glad we could work it out with you directly. If anything else comes up, please reach out to us.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais