FXPRIMUS Avaliações 91

I am not receiving the Daily Trades Report in the mornings as before. It is send much later in the day and there was an instance you failed to send the report until I had to request for it recently. Even yesterday's report has not been sent and it is in the afternoon in Singapore now.

Website fxprimus In malaysia need to use different link from main fxprimus website. Primusmarket.com no longer available Everytime need to add to bookmark when use new device not regonise. Alike pishing

Good job, bros

i really always enjoyable for the fx support team
thank you all

I opened ECN account for testing purpose, They have Stop out Level 0f 100% everyone will be stopped out due to this

Please Be careful.

Positive :-
- multiple types of accounts including ecn account
- swap free account
- good customer service
- great offers /bonus

Negative :-
-spread: average
- this is what i don't like :- u can only have 1 account per ID. If u want another account, u must register back using different ID.

My experience with FXPrimus is very bad.
Stay away from promotions or read the T&C!!

Horrible company and a scam artist!
Stay away from them and don't send them any money.
They closed my account without providing ANY EXPLANATION OF ANY KIND.

Here is what happened, I was looking for a broker that could accommodate deposits and withdrawals from ewallets like Skrill and Neteller and I came across Fxprimus, so I opened an account with them and they requested for my KYC documents and I send them the docs and they verified the account without any issues.

About 2 weeks after the verification of my account, suddenly I couldn't log into the member area where the deposits and withdrawals are made. I chatted with the live chat support, and they opened a ticket for my on their complaint portal, and it was assigned to Ivane Chan, and oddly enough just after 2 days, without any correspondent, Ivane Chan marked the ticket as resolved and closed the ticket and I still couldn't access the account.

I tried resetting the password, it didn't work at all, in fact I didn't even receive a password reset link, i searched everywhere, in the junk/spam,,,,everywhere and I wasn't emailed anything, interestingly enough I still keep getting their market analytics reports but when it comes to important issues like password reset, I ddin't get emails from them.

Anyways, fast forward to the next day, I decided to email my account manager who is supposedly in charge of my account and should be able to help in a situation like this, his name is Evagoras Iacovou (can be looked up on facebook and Linked in) and he didn't respond either, at this point i was outraged, so I wrote an email to their support team at support[atsign]fxprimus[dot]com and they didn't respond either.

7 days passed and I still didn't get even one email from fxprimus official support team, or my account manager and my support ticket I had opened via their live chat had magically been marked as resolved.

I decided to give them another chance, so again, I reached out to the live chat support and a live agent chat named Alexandros, opened another ticket in their complaint portal and assigned it to Mayumi Sakamoto to follow up with and the exact same thing happened as before, the ticket was marked as "resolved" and closed without any communication with me and the account still remained inaccessible.

To this date, fxprimus has not communicated with me, in this regards, despite my repeated attempts in reaching out to them, they have not provided any reasoning as to why my account has been disable/or is inaccessible.

I am outraged by fxprimus' way of treating its clients, save yourself all the hassle and headache and worry and DO NOT OPEN AN ACCOUNT with them, this is just another fraudulent cyprus based broker. a one-man operation.