GadgetInsurance.com Avaliações 

3.421
•
O TrustScore é 3.5 de um total de 5

3,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I’ve had this policy for years and couldn’t cancel it no matter what I tried. Finally got talking to Graham on customer service chat and he got it sorted immediately. Probs to him for taking the time... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Have used gadget insurance for years and now, even though I have upgraded phones before for my niece and nephew and changed on insurance policy. Having been sold the insurance an hour later I got a ca... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have been with Gadget for over 3 years and unfortunately I have had reason to make claims and each claim was dealt with efficiently and hassle free. Every member of staff I dealt with were really... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Have been with gadget insurance for ipad cover for 5years. Great comfort knowing items are fully insured. No hassle signing up, regular direct debits. The way insurance should be. Simple and straightf... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Corretora de seguros

Escrito pela empresa

GadgetInsurance.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At GadgetInsurance.com, you can insure one or multiple gadgets, including phones, iPhones, laptops and tablets. We also offer Accidental Loss Cover as an add-on.


Informações de contato

3,7

Bom

O TrustScore é 3.5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,7

Todas as avaliações

(3.421)

27 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Awful!!

Awful!!! Paid for insurance then when my phone breaks they say the docume is for proof of ownership are not good enough. A recipt off samsung and a copy of my finance on the phone apparently isn't proof of ownership!! Waste of money paying them every month and now I'm still left to pay £340 privately to have the screen repaired!

DO NOT USE THIS COMPANY!!!!

8 de outubro de 2024
Avaliação não solicitada
logotipo da GadgetInsurance.com

Resposta da GadgetInsurance.com

Hi Joseph,
Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. Please email us directly at CustomercareTP@blueinsurance.ie with your policy number and the nature of your query. We can then look into this for you.
Kind Regards
Hari

Avaliado com 5 de um total de 5 estrelas

Excellent experience

Excellent experience. The lady was very patient with me. Kids coming and going.

11 de outubro de 2024
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Resposta da GadgetInsurance.com

Hi Aoife,
Thank you for your comments and taking the time to leave a 5 star review. I have forwarded your feedback to the relevant agent as well.
Kind Regards
Hari

Avaliado com 1 de um total de 5 estrelas

AVOID terrible service

I would give no stars if it was an option. Paid premium insurance for 2 years, damaged screen on phone and they want to take phone for 2 weeks for a "possible" repair. Not having phone for 2 weeks is not an option for me. No alternatives were offered and staff were very rude on phone. Recommendation is to avoid, this service was a waste of my money.

12 de outubro de 2024
Avaliação não solicitada
logotipo da GadgetInsurance.com

Resposta da GadgetInsurance.com

Hi Steve,
I apologize for the inconvenience caused.
As you have not provided any personal details in order for us to locate your policy, can you please email us directly on CustomercareTP@blueinsurance.ie with your policy number, home address and email address ? We can then investigate this for you.
Regards,
Hari

Avaliado com 1 de um total de 5 estrelas

I don't recommend it at all

I don't recommend it at all, I insured my son's laptop, it sopped charging and they said they don't cover it, because it is a breakdown not a an accidental damage. I have been paying premium for more than 12 months, and I think I paid more than the price of the laptop.
Simply put, it is a rip off, avoid.

7 de outubro de 2024
Avaliação não solicitada
logotipo da GadgetInsurance.com

Resposta da GadgetInsurance.com

Hi Saber

I am sorry to hear that you were not satisfied with your claims experience. Breakdown would be excluded on Laptops.

If you feel that your claim was not settled fairly, you can always appeal this decision with the claims company.

You will find details on how to do this in your policy document.

Kind Regards
Kym Farrell

Avaliado com 1 de um total de 5 estrelas

DO NOT USE THIS COMPANY FOR ANY TYPE OF…

DO NOT USE THIS COMPANY FOR ANY TYPE OF INSURANCE THEY HAVE HAD MY MOBILE PHONE FOR A REPAIR SINCE 27/8/24 IT HAS GONE MISSING ON THE 11/9/24 STILL WITHOUT MY MOBILE AND WE ARE NOW IN OCTOBER
AVOID AT ALL COSTS AS EVEN WHEN THEY LOOSE YOUR PROPERTY STILL WONT PAY OUT ABSOLUTE JOKE OF A COMPANY DO NOT WASTE YOUR MONEY GO WITH A REPUTABLE COMPANY AS THIS ONE DEFINITELY IS NOT !!!!!

The financial ombudsman is handling it now as the email address you have stated on here is invalid now there is a surprise
CLAIM NUMBER EVS002630835 / 136552

2 MONTHS NOW STILL NO PHONE AND STILL NO UPDATES !!!

SURPRISE SURPRISE AFTER HAVING MY HANDSET BLOCKED I GUESS THE THEIF HAD NO USE FOR IT 9 WEEKS LATER I HAVE MY PHONE BACK WITH A DIFFERENT STYLUS THAT WONT WORK WITH MY PHONE AND THE NEW SCREEN HASNT BEEN FITTED PROPERLY AND NOW POPS I HAVE NOW CANCELLED MY POLICY AND WILL HAVE TO PAY OUT OF MY OWN POCKET TO REPAIR MY PHONE PROPERLY
STAY AWAY FROM THESE SCAMMERS !!!!

THEY TAKE YOUR MONEY FOR YEARS
DONT REPAIR YOUR PHONE PROPERLY
THEY STEAL YOUR PHONE
THEY DONT TAKE RESPONSIBILITY
THEY DONT CARE
ROBBERS !!!!

2 de outubro de 2024
Avaliação não solicitada
logotipo da GadgetInsurance.com

Resposta da GadgetInsurance.com

Hi,

As you have not provided your policy number or email address, I cannot locate any policy for you. Can you please email us directly on CustomercareTP@blueinsurance.ie with your policy number and the nature of your query. We can then look into this for you.

Kind Regards
Natalie Ward

Avaliado com 5 de um total de 5 estrelas

Simple instructions

Simple instructions

18 de setembro de 2024
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Resposta da GadgetInsurance.com

Hi Bader,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Natalie Ward

Avaliado com 5 de um total de 5 estrelas

Very easy to get the insurance I…

Very easy to get insurance cover.

I hope to add more insurance in the future

20 de setembro de 2024
logotipo da GadgetInsurance.com

Resposta da GadgetInsurance.com

Good afternoon Steve,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Natalie Ward

Avaliado com 5 de um total de 5 estrelas

Friendly and knowledgeable

Found that the agent to be friendly and new what she was talking about and explained everything that I needed to know.

18 de setembro de 2024
logotipo da GadgetInsurance.com

Resposta da GadgetInsurance.com

Hi Sian,

Thank you for your comments and taking the time to leave a 5-star review.

Your lovely comment will be passed on to the agent.

Kind Regards,
Rebecca

Avaliado com 5 de um total de 5 estrelas

Very helpful customer service

Very helpful customer service. Great service.

12 de setembro de 2024
logotipo da GadgetInsurance.com

Resposta da GadgetInsurance.com

Hi Siobhan,

Thank you for your comments and taking the time to leave a 5-star review.

Your lovely comment will be passed on to the agent.

Kind Regards,
Rebecca

Avaliado com 5 de um total de 5 estrelas

very efficient

very efficient

28 de agosto de 2024
logotipo da GadgetInsurance.com

Resposta da GadgetInsurance.com

Hi Helen,


Thank you for your comments and taking the time to leave a 5-star review.

Kind Regards
Patricia

Avaliado com 5 de um total de 5 estrelas
logotipo da GadgetInsurance.com

Resposta da GadgetInsurance.com

Hi Becca,

Thank you for taking the time to leave a 5 star review.

I will pass your lovely feedback onto our agent.

Kind Regards
Natalie Ward

Avaliado com 1 de um total de 5 estrelas

Made a claim in April for my daughters…

Made a claim in April for my daughters school laptop, they sent me a link to pay the excess which won't work, it's now August they still haven't fixed the technical issue I cannot pay this as it an issue there side so I'm still paying my monthly fee but cannot get my laptop repaired . I have requested to transfer the money getting no where with this company. Extremely frustrating.

6 de agosto de 2024
Avaliação não solicitada
logotipo da GadgetInsurance.com

Resposta da GadgetInsurance.com

Hi Jackie,

As you have not provided any personal details in order for us to locate your policy, can you please email us directly on CustomercareTP@blueinsurance.ie with your policy number and we can contact the claims company directly for you.

Kind regards,
Erin

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