The product was too heavy for my shower and eventually would not stay in position at all. My shower itself also stopped working after approximately 1 month of use. My Plumber said that he had come acr... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I genuinely have not experienced the level of customer care anywhere else like i did with this company. I had an issue with an eircode an error on my end when ordering my filter. I emailed and... Ver mais
Fantastic filter - looks well in my newly refurbished bathroom. Gaia customer service were fantastic to deal with from start to finish. 5 star ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Well done Gaia keep up the gre... Ver mais
I've been using this water filter for about a month now, and I've noticed a real difference. My hair feels much smoother and softer after every wash, and it seems much easier to manage than before.... Ver mais
Detalhes da empresa
Escrito pela empresa
GAIA Filters was created with one simple belief: Better water leads to better health. The water you shower in every day should support your wellbeing, not work against it. Yet modern water systems often contain chlorine, heavy metals, and other impurities that can contribute to dry skin, irritation, and dull hair. That belief is why GAIA Filters exists. We specialise in premium shower filters designed to reduce chlorine and common contaminants found in household water, helping support healthier skin, stronger hair, and overall wellbeing. GAIA Filters help minimise exposure to these substances, transforming everyday showers into a cleaner, more refreshing experience. Our filters combine high-performance water filtration with elegant, minimalist design, making them easy to install and suitable for most homes. Every GAIA filter is built using carefully selected materials and tested to meet high performance standards. Our goal is simple: practical solutions that fit seamlessly into daily life. Today, thousands of customers use GAIA Filters to improve the quality of the water they shower in every day. We’re not here to change your routine, we’re here to improve the one you already have. By improving the water in your shower, GAIA Filters helps turn an everyday habit into a healthier one. Refine Your Routine with GAIA Filters.
Informações de contato
Unit 3D, North Point House, North Point Business Park, New Mallow Road, T23AT2P, Cork, Irlanda
- support@gaiafilters.ie
- gaiafilters.ie
Subscribe & Save 20%!
4,4
Excelente
123 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 81% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fantastic product and amazing customer…
Fantastic product and amazing customer service
30 de abril de 2026
Resposta da GAIA Filters
Hi Tina,
Thank you so much for your kind review.
We’re delighted to hear you’re happy with both the Gaia shower filter and the experience you had with our customer service team. We put a huge amount of care into both the product and the support behind it, so feedback like this really means a lot.
Thanks again for choosing Gaia Filters and for your support.
- The Gaia Filters Team
My skin had started to become itchy /…
My skin had started to become itchy / loads of white hard bumps on my skin. It was affecting my day to day. My hair was also becoming extremely dry and dull. As soon as I made the switch to a shower filter, my skin and hair has never been better.
11 de maio de 2026
Avaliação não solicitada
Resposta da GAIA Filters
Hi Rachel,
Thank you so much for taking the time to share this.
We’re so happy to hear the Gaia shower filter has made such a noticeable difference to your skin and hair. When your skin feels more comfortable and your hair starts looking and feeling healthier again, it can really change how you feel day to day.
A lot of people don’t realise how much shower water quality can affect things like dryness, irritation, and dull hair until they switch to filtered shower water and experience the difference themselves.
Thank you again for trusting Gaia Filters and for sharing your experience with us.
- The Gaia Filters Team
Water Filter
Been using for a while now due to my eczema / tsw episode water is more gentle on my skin. Although my skin is still in a bad state but slowly healing. The whole family uses it.
11 de março de 2026
Resposta da GAIA Filters
Hi Rachel,
Thank you so much for taking the time to share this.
We’re really glad to hear the Gaia shower filter has helped make your shower water feel gentler on your skin during your eczema and TSW recovery.
Many people with dry, sensitive, or reactive skin find that filtered shower water feels less harsh, especially when dealing with ongoing skin irritation and inflammation.
It's encouraging to hear that the Gaia Filter has helped make daily showering more comfortable for you while your skin continues to heal.
It’s also lovely to hear the whole family is now using the filter as well.
Thank you again for trusting Gaia Filters and for sharing your experience so openly. We’re wishing you all the best with your healing journey!
- The Gaia Filters Team
Helps my skin a lot
I moved into a new house recently and my psoriasis and eczema reacted horribly. After a few months of using the filter I noticed my skin is settling down so much.
4 de maio de 2026
Avaliação não solicitada
Resposta da GAIA Filters
Hi there,
Thank you so much for taking the time to share this.
Moving into a new home with different water quality can have such an impact on sensitive skin, so we’re really glad to hear the Gaia shower filter has helped your skin settle down over the past few months.
Conditions like psoriasis, eczema, dryness, and irritation can often feel worse when exposed to harsher shower water, so hearing that you’ve noticed a positive change genuinely means a lot to us.
Many of our customers originally come to Gaia filters looking for help with dry skin, itchy skin, or reactions linked to hard water and chlorine exposure, so stories like yours are incredibly encouraging to read.
Thank you again for trusting Gaia Filters and for giving the filter time to work for your skin. We really appreciate your support and are so happy to hear you’re feeling more comfortable in your new home!
- The Gaia Filters Team
What a great product
What a great product , I am blonde and my hair colour lasts so much longer now with the filter. My hair is so soft. Also the service is amazing if I email with a question they always reply ASAP, shoutout to Dylan. Best filter and love supporting Irish ☘️
4 de maio de 2026
Avaliação não solicitada
Resposta da GAIA Filters
Hi Fiona,
Thank you so much for this lovely review and for supporting our small Irish business ☘️
It means so much to us to hear that the Gaia shower filter is helping keep your blonde hair brighter for longer and leaving it feeling softer and healthier. Hard water and chlorine can be especially tough on coloured blonde hair, so hearing that you’re seeing such a noticeable difference is amazing.
We’re also really grateful for your kind words about our customer service. As a small Irish team, we genuinely care about every customer experience, so feedback like this means the world to us. We’ll be sure to pass your message on to Dylan as well.
Thanks again for choosing Gaia Filters and for supporting a local Irish business.
- The Gaia Filters Team
Makes no difference
No problem with order , delivery or fitting and the filter itself looks much nicer than the filter I used before,however having used it now for 8 weeks I have noticed no difference in my skin or hair. I have developed rosacea over the last year or so but the filter has not helped. I live in a hard water area but again no measurable difference in hair after 8 weeks. In theory this should work but unfortunately has not helped.
29 de abril de 2026
Resposta da GAIA Filters
Hi Patricia,
Thank you for taking the time to leave such an honest review.
We’re sorry to hear the Gaia shower filter hasn’t made a noticeable difference for you personally, especially as we know how frustrating ongoing skin and hair concerns can be.
While many customers in hard water areas do notice improvements in dryness, irritation, hair texture, and overall shower water quality, everyone’s skin, hair, and water composition are different. Some customers with sensitive skin have told us filtered shower water helped reduce irritation, however in your case, rosacea is a complex skin condition with many possible triggers, so results can vary greatly from person to person.
We do really appreciate you acknowledging the positive experience you had with ordering, delivery, fitting, and the design of the filter itself.
Thank you again for giving Gaia a try and for sharing your experience openly.
- The Gaia Filters Team
Resposta da GAIA Filters
Hi Daniela,
Thank you so much for your review.
We’re delighted to hear you’re happy with your Gaia shower filter and that you’ve noticed a real difference in your shower water. Filtered shower water can have a big impact on hair and skin, so it’s great to know you’re already seeing the benefits.
Thanks again for choosing Gaia Filters and for your support.
- The Gaia Filters Team
Love this filter
Love this filter, easy to fit and skin and hair feel great after showering.
7 de abril de 2026
Resposta da GAIA Filters
Hi Grainne,
Thank you so much for your review.
We’re delighted to hear you’re loving the Gaia shower filter and found it easy to fit. It’s great to know you’re already noticing softer skin and healthier-feeling hair after showering with filtered water.
Thanks again for choosing Gaia Filters and for taking the time to share your experience - we really appreciate your support.
- The Gaia Filters Team
Didn’t work for me
recently purchased this shower filter hoping it would improve the quality of my water and help with my hair, but I didn’t feel like it made any real difference. After using it, my hair still feels like it has a strange coating on it after every shower—almost waxy or weighed down—rather than clean and soft.
I was expecting the filter to remove impurities and make a noticeable difference, especially since hard water has been an issue for me.
Installation was easy enough, but I wouldn’t recommend this filter if you’re hoping for softer, cleaner-feeling hair or any real change in water quality.
1 de abril de 2026
Resposta da GAIA Filters
Hi Beckie,
Thank you for taking the time to leave an honest review.
We’re sorry to hear the Gaia shower filter hasn’t given you the experience you were hoping for so far. Hair can sometimes go through an adjustment period when switching from unfiltered to filtered shower water, particularly in areas with heavy mineral build-up, and some people do notice changes in texture during the first few weeks.
The “waxy” feeling you described can also occasionally happen when there’s existing build-up on the hair reacting differently with filtered water and hair products. Many customers find this settles over time or improves with a clarifying wash and a little longer using the filter.
That said, we completely understand everyone’s hair and water situation is different, and we genuinely appreciate you giving Gaia a try and sharing your experience.
- The Gaia Filters Team
Revitalised and repaired my bleached over-processed hair
My hair is bleached blonde and was very damaged over the years from highlights, dyes and then hair extensions 2 years ago. My hair is prone to breakage and falls out. I live in Dublin in a very hard water area. I was desperate to try anything to strengthen my brittle and damaged hair and to get rid of the brassiness! My mam saw this on TV and suggested it. I was skeptical, but desperate! I have been on hair supplements and using expensive shampoos etc the past two years but I was willing to try anything! My hair improved a little with supplements and shampoos. However, I started using the Gaia filter in Dec. I’ve noticed I’m getting so many compliments about the condition of my hair the past month. (This doesn’t happen to me!)
The colour isn’t brassy blonde, it looks so shiny, it’s growing lots and it looks so thick and healthy. It dawned on me that it could be because of the Gaia filter! I really believe it is because of this.
My face skin isn’t as dry either.
Within one week, I noticed my shower doors didn’t have the stubborn watermarks anymore! Once I clean the doors, they stay reasonably clean for ages!
My replacement filter arrived last wk.
I’m looking forward to seeing how my hair thrives with the Gaia filter.
I’m paranoid now about the rest of my water. What am I brushing my teeth with, washing my clothes etc.. with?
I would suggest this filter to anyone desperate to improve their hair growth and quality. Thanks Gaia, an excellent service and product!
7 de abril de 2026
Avaliação não solicitada
Resposta da GAIA Filters
Hi there,
Thank you so much for taking the time to write such an honest and detailed review.
Reading this genuinely means so much to us because your experience is exactly why the Gaia shower filter was created. So many people living in hard water areas, especially around Dublin, don’t realise just how much their shower water could be affecting their hair and skin until they finally make a change.
After years of bleach, highlights, extensions, breakage and brassiness, it completely makes sense that you felt skeptical at first - especially after already investing so much into supplements, shampoos and hair treatments. That’s why it’s so amazing to hear you’re now seeing such a noticeable difference in the condition of your hair since using the Gaia shower filter.
The fact your blonde looks brighter instead of brassy, your hair feels thicker and healthier, and you’re even getting compliments on it now is incredible to hear. We know how emotional hair confidence can be after struggling with damage and shedding for a long time, so stories like yours really stay with us.
It’s also brilliant that you noticed improvements in your skin and even the reduction in water marks on your shower doors so quickly. Those little things are often the clearest sign of just how much build-up was in the water before.
Thank you again for trusting Gaia and for recommending the filter to others trying to improve their hair quality, hair growth, and skin. Reviews like this help other people realise there may be a connection between hard water and the issues they’ve been struggling with for years.
We’re so grateful for your support and excited for you to continue seeing results with your replacement filter too.
- The Gaia Filters Team
Absolutely unbelievable hair felt so so…
Absolutely unbelievable hair felt so so much softer and healthier just after one shower !!
2 de abril de 2026
Avaliação não solicitada
Resposta da GAIA Filters
Hi Ally,
Thank you so much for your review.
It’s amazing to hear that after just one shower with the Gaia shower filter, your hair already felt softer and healthier. Filtered shower water can make a huge difference to hair texture, dryness, and overall hair health, so it’s brilliant that you noticed results so quickly.
Thanks again for choosing Gaia Filters and for sharing your experience.
- The Gaia Filters Team
Such a great experience with the brand
Such a great experience with the brand, customer service was amazing from the team and the filter has made such a difference to my hair and skin. Since living in London I had really struggled with water quality and Gaia was the best choice to add to my routine.
2 de abril de 2026
Avaliação não solicitada
Resposta da GAIA Filters
Hi Suzie,
Thank you so much for your lovely review.
We’re so glad the Gaia shower filter has made such a difference to your hair and skin, especially after struggling with the water quality in London. Moving to a city with harder water can be a real adjustment, so it’s amazing to hear that Gaia Filters has become such a positive part of your routine.
We’ll also be sure to pass your kind words on to our customer service team - feedback like this genuinely means so much to us.
Thanks again for your support.
- The Gaia Filters Team
Ordering was easy and prompt
Ordering was easy and prompt. Setting up the filter was easy too. I ordered
the separate adapter not because of space but just in case the filter didn’t fit my shower. It was a good call as it didn’t fit and the €10 adapter made it fit. I’ve been using for a week now and found that the very strong chlorine smell has dramatically reduced from the water and my shampoo and shower gel are foaming better which is promising. I’ll edit in a months time to give a skin and hair update but so far so good. My blonde hair looks brighter and feels softer after one week.
20 de março de 2026
Resposta da GAIA Filters
Hi Laura,
Thank you so much for taking the time to leave such a detailed review.
We’re delighted to hear the ordering and setup process was straightforward, and it’s great that adding the adapter meant you were able to get the Gaia shower filter fitted properly. Your note about ordering it just in case will definitely be helpful for other customers too.
It’s really encouraging to hear that after just a week you’ve already noticed the chlorine smell reducing, your products foaming better, and your blonde hair feeling softer and looking brighter. Those are often some of the first signs people notice when switching to filtered shower water.
We’d love to hear how you get on over the next few weeks as well. Thanks again for your support and for trusting Gaia Filters.
- The Gaia Filters Team
A wonderful company to deal with.
A wonderful company to deal with. I have been using the filter for almost a year and would definitely recommend it. Very easy to install and change.I choose to get a new filter send to me every 3 months.Big Thank You to Dylan who took the time to locate a lost parcel for me a few months ago.The courier delivered it to the wrong address but Dylan sorted it out the same day I contacted Gaia. Fantastic customer care.
16 de março de 2026
Resposta da GAIA Filters
Hi Niamh,
Thank you so much for such a thoughtful review.
It really means a lot to hear from someone who has been using the Gaia shower filter for nearly a year and continues to recommend it. We’re so glad you’ve found it easy to install, maintain, and keep up with through the 3-month refill subscription.
And thank you for mentioning Dylan - we’ll make sure he sees this. :) We know how stressful lost parcels can be, so we’re really happy he was able to get it sorted for you quickly.
Thanks again for your continued support and for being part of Gaia!
- The Gaia Filters Team
Fantastic product
Fantastic product. Easy to install. Excellent customer service.
19 de março de 2026
Resposta da GAIA Filters
Hi Anne,
Thank you so much for your review.
We’re delighted to hear you found the Gaia shower filter quick and easy to install and that you had a great experience with our customer service team. We work hard to make sure both the product and the support behind it are something our customers can rely on.
Thanks again for choosing Gaia Filters and for taking the time to share your experience, we really appreciate it.
- The Gaia Filters Team
Incredible customer service
I couldn’t be happier with my experience with Gaia. Their team is always incredibly kind, helpful, and responsive to emails — something that honestly feels rare these days. It’s so refreshing to deal with a company that genuinely cares about its customers and takes the time to provide thoughtful support.
The filter itself is excellent. I have blonde hair and have always struggled with it turning brassy shortly after leaving the hairdresser. Usually within a week I’d notice the change, but since using this filter, my blonde has stayed bright for much longer. It’s made a noticeable difference and has taken away a long-standing frustration.
Great customer service combined with a product that actually delivers — there really aren’t many companies like this today. I couldn’t recommend enough!
17 de março de 2026
Avaliação não solicitada
Resposta da GAIA Filters
Hi Ciara,
Thank you so much for such a thoughtful review, this genuinely means a lot to our team.
We really care about making sure every customer feels looked after, so hearing that you felt supported and well communicated with throughout your experience is incredibly special to us. We’ll be sure to pass your kind words on to the customer service team, it’ll absolutely make their day!
We’re also so happy to hear the Gaia shower filter has helped keep your blonde hair brighter for longer. Brassiness from shower water is something many blondes struggle with, so knowing it’s made such a noticeable difference for you is amazing to hear.
Thank you again for your trust, your support, and for recommending Gaia so highly.
- Gaia Filters Team
Love it made a huge difference to hair…
Love it made a huge difference to hair and skin
18 de março de 2026
Resposta da GAIA Filters
Hi Annemarie,
Thank you so much for sharing your experience.
We’re delighted to hear the Gaia shower filter has made such a noticeable difference to your hair and skin. Filtered shower water can help improve dryness and leave hair feeling softer and healthier, so it’s great to know you’re seeing those benefits.
Thanks again for choosing Gaia Filters and for taking the time to leave a review, we really appreciate your support!
- Gaia Filters Team
Makes no difference
To be honest not really seeing the benefits, water still the same, hair and skin no different
8 de março de 2026
Resposta da GAIA Filters
Hi Peter,
Thank you for your honest review.
We’re sorry to hear you haven’t noticed much of a difference just yet. Most customers do begin to see changes with the Gaia shower filter within the first few weeks, but for some people it can take a little longer depending on their water quality and the condition of their hair and skin beforehand.
We hope with continued use you'll start to see an improvement.
We really appreciate you giving Gaia a try!
- Gaia Filters Team
Great company
Great company. Very good communication and helpful staff. GAIA filters are very effective. Hair and skin benefits. Much better than any other filter that have used in the past for water problems. Would highly recommend.
12 de março de 2026
Resposta da GAIA Filters
Hi Breda,
Thank you so much for this, it really means a lot to us!
We’re so glad you’ve had a good experience with our team and that the Gaia shower filter has made a real difference for your hair and skin. Hearing that it’s worked better for you than other filters you’ve tried is especially lovely to hear.
Thanks again for taking the time to share this and for recommending us - we really appreciate it.
- The Gaia Filters Team
No Customer Service.
Extremely disappointed with the experience so far. We ordered the filter initially, and then discovered that it didn’t fit our shower so we needed to purchase an additional adapter. The adapter was ordered over a week ago but still hasn’t arrived.
We’ve emailed three times and received no response. We also tried contacting them via Instagram but have had no reply there either. The tracking link provided does not work, which makes it even more frustrating.
The website also states that delivery in Ireland is free, yet we were charged for delivery at checkout.
At this stage, the lack of communication and customer service has been very disappointing. Unfortunately, we can’t comment on the product itself as we haven’t been able to use it. Based on this experience, I cannot recommend the company.
9 de março de 2026
Resposta da GAIA Filters
Hi Aidan,
We’re really sorry to hear about your frustration and appreciate you taking the time to share your experience.
Your order was delivered within 4 working days, which is within our normal delivery timeframe in Ireland. During that week, we were in the process of switching couriers, which caused an issue with some tracking links not updating correctly. This was identified and resolved quickly, but we understand how that added to the confusion.
In terms of communication, your emails came through on Thursday evening and Friday morning. As a small team, we do our best to respond as quickly as possible, but there can occasionally be a short delay, especially during busy periods. That said, we always aim to get back to everyone as soon as we can and we absolutely take this feedback on board.
We genuinely care about our customers and their experience so this is disappointing to hear that this was yours.
If there’s anything further we can help with now that your order has arrived, we’re here.
- The Gaia Filters Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.